Best Auto Shipper  | |
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Have your own experience with Best Auto Shipper to share? Click Here to add a review. Overall Rating (Last Two Years*):  
63 ratings & reviews posted
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| Best Auto Shippers | | Go to Best Auto Shippers, and talk to Scott Masters. He came through with what he said. Where others just played games with us. I HIGHLY RECOMMEND his SERVICES. We moved a car from Tampa FL to San Jose CA. David [ View ] |
|  | | David | | 4/10/2012 9:29:00 AM |
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| transport | | Excellent on time, called often, would use again..I was worried about hiribg someone over the inbternet...but Scott called and gave me a better price and was prompt at pick up and delivery...very happy [ View ] |
| | | Katie | | 3/22/2012 10:16:00 PM |
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| transport | | Excellent on time, called often, would use again..I was worried about hiribg someone over the inbternet...but Scott called and gave me a better price and was prompt at pick up and delivery...very happy [ View ] |
| | | Katie | | 3/22/2012 10:16:00 PM |
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| my audi TT | | These guys were very good.I had it bookrd with another shipper who called me two days before the pickup and cancelled on me,told me he could not do the job now.These guys came in and told me they could pickup my vehicle the following day and did,the ... [ More ] |
| | | Jesse Parker | | 2/21/2012 11:17:00 AM |
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| Truck Driver | | This truck driver, Chris, was very professional. He took the time to call and keep me updated on the progress of my vehicle. He was extremely nice and even took extra time when the car wouldn't immediately start when he got here. He is a great pers... [ More ] |
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| Dishonest and Disrespectful Scammers | | I still don't have my car. It's over a week late. I missed a flight and had to extend a week on a rental car. To add insult to Injury my car is now 45 min from my house which they past and they won't bring it to me. Everytime I call BestAutoshipping ... [ More ] | | Amy you were Picked up one day late due to the fact the carrier had to change his oil. Which you said that was okay. Your vehicle was still delivered as schedule. The driver did past your drop to deliver another vehicle because it was easier for him to not off load then reload vehicles. The driver did inform you about that and that is what mad you upset. We understand, but our customer service to you was great we spoke to you every time you called even returned your calls when you left voice-mails. All in all we thought you were happy until now when you left this review.
Thank you for using our service and we hope we can help you again in the future [ view ] |
|  | | Amy | | 2/13/2012 10:14:00 AM |
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| Land Rover Discovery | | I placed the delivery of my truck on the Internet and Anthony of Best Auto Shippers was the first to contact me. We discussed what i needed, his bid came in below the many i received that day and i liked the rating comments about the company. Antho... [ More ] |
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| auto transport | | Car was picked up before Friday noon in San Diego, CA. and promised by Tuesday or Wednesday following.
Driver called Saturday and said he would deliver the car on Sunday. Driver pulled up in front of house at 11:30 AM on Sunday and in 10 minutes I... [ More ] |
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| Again Great Service | | Just had my car shipped again with these guys and they are brilliant. On time and clear communication with the driver. The driver was very professional. He didnt even charge me extra for my stuff inside the car as Paul advised that he might. I decide... [ More ] |
| | | G. Templeton | | 1/25/2012 11:18:00 PM |
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| Best auto shippers/ Rick Kelly | | Mr. Kelly, I want to thank you and your team. You gave me (or found for me) the best driver Ibelieve you have. I what to thank you for that!!. Joe I want to personally thank you again for the great job!!
Mr Kelly, I told you in the beginning if eve... [ More ] |
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| Relocation - CA to FL | | Great Customer Service and clear communication during the whole process from the quote to delivery. Would definately use their services again in the future. [ View ] |
| | | Lorraine | | 10/16/2011 11:02:00 AM |
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| Best Auto Shipper is a Criminal Enterprise | | I began Calling Best Auto Shipper (BAS) starting in June/2011. I spoke with Delilah Deville no less than 4 times about shipping my car from Long Beach, CA to Honolulu, HI. The main reason we spoke so often was because I wanted to know if I could ship... [ More ] |
| | | Ethan Sanders | | 9/22/2011 12:35:00 PM |
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| Review | | Original quote was $375.00 but Paul found a shipper for $425.00 who would get the vehicle delivered overnight. The shipper's truck ended up breaking down so our vehicle was delivered a day late. The shipper kept me posted and our vehicle was deliv... [ More ] |
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| first time to ship a car - very grateful | | I never shipped a car before. Once I requested bids I started to get a bit nervous about doing a deal and then having to pay more to get a driver to pick up the car. These guys where not like that at all. They where great to work with. The offere... [ More ] |
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| Best service | | The service was GREAT Anthony Miller answered all my questions. Pick up and delivery was on time. My car arrived in ATL in perfect condition. Looking forward to doing business with them again in the future. Thank you again Anthony Miller for all you... [ More ] |
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| Horrible Experience with a Dishonest and Homophobic Company | | In early June 2011 I contracted with Pete Sanders at Best Auto Shipper to have my car shipped from California to Maryland. The agreement was for the car to be picked up the morning of June 20 due to my outbound flight later that day. To reduce any ... [ More ] | | This quote from your review just made every one know this is a false review. Your trying to defend yourself using the reverse psychology rule. "While this might sound unbelievable I assure you that it is the complete truth. There are plenty of other services to use to ship your vehicle so BE FOREWARNED. This company should be AVOIDED AT ALL COST. You can be assured that I plan to follow up with the appropriate authorities to report them so that no one else needs to deal with this humiliation."
If you read every review from other clients you will see that its all about the top customer service that was given.
You could at least stated that Pete Sanders said all of this to you or one of the five mangers name to have more creditably. But there is no Mathew that works at Best Auto Shipper.
Best Auto Shipper is appalled that you would go the lengths to try to bad mouth the company. We can not stop you or anyone from voicing their opinion and/or writing false reviews.
I am not in a position to defend Best Auto Shipper from this False statement and/or any others, but you could have come up with better believable review than this one.
Mintz, Best Auto Shipper will print and highlight this review to give to the entire staff to show them the proof that there is people out there just trying to do all that they can to bring down a good company.
Mintz, Best Auto Shipper and its staff says "thank you for this review. It is very helpful in pushing Best Auto Shipper to higher levels"
All the best
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| Damaged Vehicle | | My vehicle was transported from Denver, CO to PA. The car was damaged somewhere along the way.Best Auto Shipper's contracted driver covered up the damage so that it was not immediately visible upon cursory inspection. In addition they did not complet... [ More ] | | Debbie Best Auto Shipper provided you the best service. By reviewing this review we notice that your main complaint was the carrier company that we sub-contracted out to, not with Best Auto Shipper. Maybe you meant to leave the review for the carrier company.
But, Debbie thank you for this review, we went ahead and made the necessary changes to help move Best Auto Shipper in the positive direction.
We look forward to transporting your next vehicle after the holiday. Sorry for any inconvenience. [ view ] |
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| Beware! never again !!!!!! | | Beware of Best Auto Shipper ! I got a quote from them for $350 to move Honda Civic from NY to PA. I asked for specific date because seller availability. They promised to picked up my car on June 7. Called and talked to Joseph King on june 6,asked fo... [ More ] | | Dimitri Litovsky,
We found two different drivers for you for your original pick up date on July 2, 2011 and you did not want those drivers because you wanted to change your pick up date. We said okay. The you asked us to find you a driver for July 7, 2011 pick up. So we did, we had a confirmed drivers for that date. Then all of sudden Dimitri you did not want to transport your vehicle on that date as well, you request to change your pick up date to July 13, 2011. Then later that day you called back and said there was a change of plans and your vehicle can be picked up. By that time our confirm driver left your area. We told you after you changed your date on us again we could not guarantee anything anymore since you keep changing your date on us.
Dimitri Litovsky we wish you all the best. Thank you for your time and opportunity for Best Auto Shipper to present our company to you. [ view ] |
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| Customer Service/Driver | | In both Cases the CS rep Delilah DeVille worked very hard and did everything imaginable to get my buisnessa ndkeep me informed and overall most content. She was incredibly effective.
The driver whose name escapes me was fabulous. Very able and wil... [ More ] |
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| Great experience | | I have never had a car transported before and this was amazingly easy. I definitely shopped around for a shipping company and researched reviews, etc. Their price was on the middle/low side of the average quotes I received (I did not even consider ... [ More ] |
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| Stephani was Great | | I did not go with any carrier this year But would go with Best Auto Shippers next year, they went out of there way to help me, just did not work out, sorry on my end. should have gone to them first, please give them a try, [ View ] |
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| Good Service | |
Very good auto shipping company, I had a terrible experience before with another company but Anthony promised me my car was going to be pick up on time and it was.
The driver was polite and giving us courtesy calls to let us know the status of the... [ More ] |
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| Caution | | While Best Auto suggested they couold get my car shipped on a timely basis, they really failed to communicate effectively and left me hanging without an understanding of what was happening or the process. When I finally pushed to find out what was h... [ More ] | | Herrema, Thank you for your review and sorry for the inconvenience. I are appalled why you left this review because we covered the extra increase in cost for you. Also Best Auto Shipper did provide you with the service and we did transport your vehicle for you.
All in all thank you for shipping your vehicle with us. Like you mentioned in emails, we look forward to transport your other vehicles for you. Which we already transported 7 of them for you already since you left this review.
:) thank you for your business [ view ] |
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| Mess from the start. Long, but good story. All true. | | These guys are tough.
6 bids came from my inquiry on-line to pick up my 1987 Austin FX4 London Taxi in Santa Barbara, CA and deliver to Park City, Utah and ranged from $515 to $600. Best Auto Shipper was right in the middle at $550. I went with ... [ More ] |
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| Transportation of Vehicle | | The carrier and driver did an outstanding job handling my vehicle, from pickup to delivery. The vehicle was picked up at my home one day early and delivered two days early. The driver kept me informed about the pickup and delivery dates and times. th... [ More ] |
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| Transport from Houston to Las Vegas | | Overall, Best Autoshipper did a good job and performed according to their promise. The only negative is they sometimes did not return phone calls. Car was picked up and delivered with no problems. Thanks for everything. Chris [ View ] |
| | | Chris | | 5/24/2011 4:31:00 PM |
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| NEVER AGAIN! | | Best Auto Shipper contacted Transport Reviews to have my review removed, claiming I am not a customer. My original review gave them 2 stars. Their attempt to remove my negative review proves to me they are untrustworthy, unethical and lie to keep the... [ More ] | | Best Auto Shipper did try to removed your review because you were never one of our clients. We can not find you in our system, but we do know there is people and companies out there that will try their hardest to bring down a company with bad reviews.
But if this review was all in all true, Best Auto Shipper went ahead and forward this review to our customer/route coordinator service department. In order to prevent this type of situation to actually happen in the future Best Auto Shipper embarrassed your bad review and decided not to remove it. But instead use it as a training tool to help push our company and employees in the positive direction.
Steve Ayres who ever you are we thank you for writing this review.
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| Customer service seemed good but there were some issues... | | Pete was a nice guy who promised me to get my shipments done quickly as I was in a rush, great! Very friendly, communicative and helpful.
The only issue is that they used Save On transport as one of their shippers...HUGE MISTAKE....look them up a... [ More ] | | Steve,
Thank you for your positive review. We hope we can assist you in your further moves.
But from my understanding all your troubles was with Save Transport not with Best Auto Shipper. We went ahead and made adjustments based on your review.
I am glad to hear that Pete our route coordinator was able to assist you with great service and was able to get your vehicle moved in the time frame of your request.
We look forward to doing business with you again.
All the best,
Best Auto Shipper
877-449-4370
www.bestautoshipper.com [ view ] |
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| Best Auto Shippers is the Best! | | Best Auto Shippers did an outstanding job! Anthony was particularly excellent to work with. He was professional, responsive, and caring in handling our shipping order. Their prices were reasonable and explanation of what to expect was realistic. ... [ More ] |
| | | J. Rivera | | 5/17/2011 2:57:00 PM |
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| Great Company | | Anthony from Best Auto Shippers was awesome very helpful great customer service. Pick up of my car was on time and delivered right on schedule. I would definately use Best Auto Shippers in the future. [ View ] |
| | | Heidi | | 5/16/2011 4:10:00 PM |
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| Best Auto Shipper is right | | I'm very impressed with this shipping company. I had never had a vehicle shipped before, but some of my friends and family had, and they had mixed feelings about me getting a mustang shipped. I did some shopping around and found Best Auto Shipper, th... [ More ] |
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| Excellent fast Job Thanks Rick kelley | | Great communication by rick kelley......great job by the driver no lapses in the transport.. picked up next day had vehicle delivered on time....thank you rick kelley will use again [ View ] |
| | | beatrix c | | 5/14/2011 11:13:00 PM |
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| 1993 hqnda state to state ship | | best auto shipper, joseph king , sr. transport analist set uo the ship requirements. 1 phaze transport ccalled with loading dates & details . they called 3 days with arriving time and drop off.!everything went very smoothly ! excellent job!! [ View ] |
| | | william mac hammond | | 5/12/2011 5:38:00 PM |
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| Shiiping a vehicle | | SUPERFAST shipping, great customer service and communication. Vehicle arrived in perfect condition within 2 days [ View ] |
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| Great Service | | Honest and upfront approch. Joseph King kept in touch with me and let me know what was going on every step of the way. They gave me a VERY fair price. Quite a few of their competiors tried to scare me with wild stories and telling me that with the lo... [ More ] |
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| Wonderful, Cost effective, Superb Customer Service | | Best Auto Shipper & Joseph were the best I worked with for shipping my vehicle to Lana'i City, Hawaii. Lana'i City is remote; but Joseph went out of his way to find me the best price, arranged ALL logistics of getting the car to various locations... [ More ] |
| | | S Dawson | | 5/12/2011 11:56:00 AM |
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| Transport Delivery | | I contacted Best Auto Shippers of Miami, Fl. to obtain a quote for moving my 1926 "T" Ford from Waukesha, WI. to Palm Bech, Fl. Immediately Rick Kelley gave me a quote for the service and then sent me the contract. I accepted and he started... [ More ] |
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| Great Service | | I must say it was great service. Blake was the first person to call me.I wasnt ready to fully commit because it was my frist time shipping. I told him I was going to ship around for quotes and he told me okay, but before I did he told me all the ins... [ More ] | | Thank you robert for the positive review. We hope all is well. [ view ] |
| | | Robert Lilly | | 3/14/2011 1:34:00 PM |
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| JOSEPH | | GREAT PROFESSIONAL SERVICE !!!! NO STRESS, NO WORRIES !! MY EXPERIENCE WITH BEST AUTO SHIPPER HAS BEEN NOTHING BUT POSITIVE. I'VE DEALT WITH OTHER TRANSPORTER COMPANIES AND THIER SERVICE AND PRICES CAN'T COMPARE TO BEST AUTO SHIPPER. I'VE HAD 10 CARS... [ More ] | | Thank you for your review.
All the best,
"Best Auto Shipper"
www.bestautoshipper.com [ view ] |
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| service | | This service was EXCELLENT..Cutomer service from Joseph was personal and professional. He made sure to give me all the facts. Everything he said would happen, did. He was also available every day to ensure I was satisfied with the service. He respond... [ More ] | | Thank you for your review.
All the best,
"Best Auto Shipper"
www.bestautoshipper.com [ view ] |
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| Fantastic Company | | Joseph was a responsive rep delivering extreme professionalism. I tried to use another company once and they took the deposit and ran. Joe answered all of my questions and set me up with a superior driver who was kind and well attentive. I will be us... [ More ] | | Thank you for your review.
All the best,
Best Auto Shipper
www.bestautoshipper.com [ view ] |
| | | Miranda Salley | | 3/2/2011 9:59:00 AM |
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| Retracting-Empty Promises | | On Jan. 13, 2011, I posted a review about how terrible this company was and to not use them. After many phones calls, Best Auto Shipper proved to me that they do have customer service and care about their customers. If given the opportunity, I would ... [ More ] | | Thank you for your review.
All the best,
Best Auto Shipper
www.bestautoshipper.com [ view ] |
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| Good Service. I would recommend | | I liked the customer service. They are polite and gave prompt response.
Moreover they picked up and droped my vehicle before the committed date. ... [ More ] | | Thank you for your review.
All the best,
Best Auto Shipper
www.bestautoshipper.com [ view ] |
| | | Selvaraj | | 2/24/2011 12:31:00 PM |
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| Unauthorized Charge | | BEWARE of Peter from Best Auto Transport. Originally, I signed a contract for my car to be transported from Mass. to Florida for $600 with Carl from Best Auto Shippers. He also had me e-sign for a deposit of $100 to be taken from my American Expre... [ More ] | | Thank you for your review. Sorry for the misunderstanding, but with this review Best Auto Shipper was able to make a positive change to keep our company growing in a positive direction.
All the Best,
Best Auto Shipper
www.bestautoshipper.com [ view ] |
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| good job | | I contacted best auto shippers in the begining of my whole ordeal and ended up getting better service than I expected. Their better bussiness bureau rating was only a B-, but they gave me A service all the way. I would definately use them again and ... [ More ] | | Thank you for your review.
All the best,
Best Auto Shipper
www.bestautoshipper.com [ view ] |
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| yes I would use again | | EXcellent to deal with from order to pick up and through to delivery. Driver call to say where he was and evey delivered in a snow storm. No porblem here. Thanks Joseph and Driver Wayne. [ View ] | | Thank you for your review.
All the best,
Best Auto Shipper
www.bestautoshipper.com [ view ] |
| | | Ron Bedard | | 2/3/2011 11:25:00 AM |
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| Angelica | | Angelica was wonderful in getting the quote, to explaining how it works. I used another company to start out and we were not told the process nor did they contact us to let us know that the car was not going to be picked up. Angelica did. She stay... [ More ] | | Thank you for your review.
All the best,
Best Auto Shipper
www.bestautoshipper.com [ view ] |
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| Best Auto Shipper | | Everything went as planned. The driver kept me totally updated on pick-up and drop-off time and worked with us to make it as convenient as possible. I had never shipped a car before and did a lot of checking on companies before choosing them. I co... [ More ] | | Thank you for your review.
All the best,
Best Auto Shipper
www.bestautoshipper.com [ view ] |
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| Car Transport New Mexico to New Jersey | | I was encouraged to use Best Auto because of the recent 5 Star rating. Scott from Best was my intial point of contact to ship a car purchased via EBay from New Mexico to New Jersey. Scott was very honest and up front with pricing and scheduling.
S... [ More ] | | Thank you for your review.
All the best,
Best Auto Shipper
www.bestautoshipper.com [ view ] |
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| BEWARE OF THIS COMPANY!!! | | I received a quote for $550 to move my vehicle from Illinois to New Jersey. Pete promised me the vehicle would be picked up on Friday and delivered on Sunday. I made numerous phone calls to him trying to verify the transport and get the drivers nam... [ More ] | | Thank you for your review. Sorry for the misunderstanding, but with this review Best Auto Shipper was able to make a positive change to keep our company growing in a positive direction.
All the Best,
Best Auto Shipper
www.bestautoshipper.com [ view ] |
| | | ELLEN | | 1/11/2011 12:52:00 PM |
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