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Overall Rating (Last Two Years*):
43 ratings & reviews posted
Do The Reviews Accurately Represent This Company?
Available Logistics reports that they have an average of 30004000 customers per year. Currently, this site has 13 reviews posted by individual customers for the past 365 days. So approximately 0.00% of Available Logistics customers have posted a review.
This means that 100.00% percent of their customerís opinions are not represented on this site.
|They will quote you a lowball price, advise you that they can't find a driver at that price and it will cost double. Then when you cancel (per the terms of the contract) they will promise and promise to refund your deposit until they quit responding... [ More ]|
|These people work with AVL. They say they are AVL's dispatcher, but they are both con artist! Avoid them! Horrible customer service! They picked up my car without my authorization and threatened to keep my car since they have the title from the aucti... [ More ]|
|Not so available lying con artists|
|First of all let me start by saying this is a terrible company to deal with. They lack customer service skills, empathy, and kindness!
This company contacted me Sunday 4/21/2013 with a quote of $355.00 since this was the lowest quote I decided to go... [ More ]|
|Scammers and thieves|
|Never use this or any of the other names that they call themselves- -was quoted a price of $460 to include a $175 brokers fee and a $50 discount for not expediting- -once truck was picked up and was close to delivery site the driver demanded $400 ins... [ More ]|
|Scammers..Beaware of these crooks|
|I had a horrible experience with AVL transporters. I was initially quoted $425 and the guy Anthony keep on calling me to get the contract sign. Once the contract is signed, Anthony wnated $175 as broker fee. The car was picked up on time and immediat... [ More ]|
|DON'T USE THIS COMPANY!!!|
|Worst experience of my life!!! Have never had such horrible customer service in my life and have never been screwed over so bad. Took them 2 weeks longer to pick up my car than they said it would, they charge me a couple hundred dollars more than the... [ More ]|
|3/29/2013 10:57:00 AM|
|NEVER, EVER USE THIS COMPANY TO MOVE YOUR CAR, EVER!!!!|
|NEVER, EVER USE THIS COMPANY, UNDER ANY CIRCUMSTANCES!!!REALLY, DON'T DO IT.....
They gave me a quote of $740.00 to move my car. I sent the $175.00 deposit because thay told me they would move my car right away.
The contract provides for them ... [ More ]|
|this customer was very much aware of the situation, her car was sitting in a parking lot with the keys in it, she was worried that the car would be towed away, so she begged us to get it, i finally found a trucker but he wanted a little more money, s... [ More ]|
|TERRIBLE- BEWARE - DISHONEST - CRIMINALS|
|Please note that we worked with these (3) people and contacted them on several occasions. Long story short. They never picked up our vehicles when they had confirmed they would. The company is operated under several names and numbers. They will... [ More ]|
|we did not have an order with this customer, she never placed a deposit nor did she sign the contract. we do not take orders without a deposit.
the customer never paid the deposit, therefore there was no order and nothing was done. [ view ]|
|They changed the price|
|I am totally disappointed by level of their service, they changed the contract price and insisted that it was clear. In my last phone conversation with the person who introduced himself as Al it was the worst I hope his manager will do something abou... [ More ]|
|unfortunately no one wants to read the contract and understand what it is all about and that there could be extra charges. [ view ]|
|Complete SCAM! RUN!|
|I booked this shipment with SG Carriers, but for some reason, these guys were the ones working on this shipment, very odd and strange!
These guys are crooks, they provide a low quote, get you baited to pay the deposit which I did, and then kept ja... [ More ]|
|the customer received the full refund, our trucker tried to pickup the car and he would not give it to them even after agreeing to the slight increase as per the contract in writing. [ view ]|
|10/19/2012 3:15:00 PM|
|Do not trust them|
|First I thought I was shipping with ABC Carriers, that was the name of the company that I initially dealt with. It turns out that it was Available Logistics. So who knows how many names this company works under. They basically give you a low quote... [ More ]|
|8/9/2012 8:55:00 PM|
|Cheater and lier, and forced to pay for the company's mistake|
|The broker is cheater and lier. The customer service is awful. I have never seen a CSR hang up a phone when confronted for the mistake the office did. I think the receptionist also looks tired of him because as soon as I mentioned the problem, she do... [ More ]|
|the cheater and liar is the customer, he sent us to pickup a car at the auction and had not paid for the car, the driver waited several hours for him to pay and could not wait for him to pay so he left, as a result we had to pay the driver for his ti... [ More ]|
|We usually go through the military for transporting our vehicle, byt this time we did something different, and I'm happy that we did. They went and picked up our Dodge Durango closest to the origin, and they were able to drop it off to the main gate ... [ More ]|
|6/4/2012 12:51:00 PM|
|What a rip off! Liars and cheaters|
|I had a horrible experience with this company. I should've follow my instincts not to trust this company. First, the email and promotions they send me on my email looks like scam. Second, I paid $170 brokers fee to them and made a money transfer to F... [ More ]|
we had nothing but problems with this customer in that there were no keys when the car was picked up and there was no effort to get the keys to the tow yard, so that the trucker could pickup the car. We were given all kinds of excuses that the ke... [ More ]|
|First Time Transporter|
|I got a call from this company saying that they could transport my vehicle for $675. When I first was contacted, they used the name AAA Available. All of there terms and conditions state Presidential Movers. I was told that they could pick up my v... [ More ]|
|If you need money back, you may have a claim through there insurance, It seems they have a new Insurance company as of 14th Dec 2011, (maybe coz I contacted everyone on this site to tell them to call the previous insurance, that is a guess not fact) ... [ More ]|
|Transport SCAM Company|
|SHIPPERS BEWARE. Available Logistics (aka) AAA Logistics is s transportation SCAM company (i.e. a broker) out of Glen Cove, NY 877-795-8738 and 855-550-5540 and mulitiple other phone numbers that will STEAL your money in a New York minute. They requi... [ More ]|
|This company contacted me with their great offer and that they had a cancellation on their truck and they had could pickup by S-10 and move it from Pa. to Nv. for $695.00 with a refundable fee of $175.00. They took the $175.00 out of my checking righ... [ More ]|
|They never intended to arrange shipping at the price quoted. Immediately after quoting me $775 ( plus the $175 broker fee) they listed it on the board at $1,000. I had access to the board price and called them on it...they denied..and denied...then w... [ More ]|
|never picked up|
|DO NOT USE THIS COMPANY!! My review is the same as everyone else. They never even picked up my car. After weeks without my vehicle I started to contact other transport companies. One company pulled the order and she said she could see that it was p... [ More ]|
|11/22/2011 3:58:00 PM|
|Bob stone, AL,Michael doesn't exist. AAA today, AAA available logistics are one person sitting in his or her bedroom ripping off people. they still have my mercedes in their storage. I'm taking them to court to decide. the car wasn't delivered but de... [ More ]|
|11/17/2011 2:15:00 PM|
|Avoid Like The Plague!!!!!!!!!|
|These people are the biggest crooks I have ever dealt with. Stupidly, I went with the lowest price quoted to ship a small motorcycle. They basically doubled the "guaranteed" price minutes before the bike was to be picked up. It appears t... [ More ]|
|Worst company ever!!!!!|
|*****SCAM*** STAY AWAY OF THIS COMPANY
So I needed to move a car from North Carolina to Utah on October 4, 2011 and AAA gave me a quote this is what they wrote me to my email.
Subje... [ More ]|
|11/2/2011 9:53:00 AM|
|Do not use this company|
|I was originally quoted $400 to transport my 1972 IH Scout II from Georgia to Virginia. I paid the deposit of $175 and had $225 left to pay upon delivery of the vehicle , according to the email. However, after the vehicle was picked up, I was infor... [ More ]|
|10/28/2011 4:28:00 PM|
|Micheal was the sales person ans duped me into a quote of 760.. said all the time that this is final quote and it wont cost me a penny more. ALso said that if price increased then he will call me before pickup to get my confirmation and if i didnot w... [ More ]|
|10/18/2011 5:18:00 PM|
|The email I signed and confirmed the contract said the total cost was going to be 420.00 -175.00 broker fee paid by check in advance and the balance upon delivery was suppose to be 245.00 upon delivery.The email said that I would receive my vehicle ... [ More ]|
|it is really something that we are not allowed to make a living, these customers want it for nothing.
Fortunately we disclose everything and the customer was fully aware of the 175.00 broker fee. [ view ]|
|Corrupt Logistic Service|
|I totally agree with many customer complaints posted here because it's my personal experience with Available Logistics. They are NOT UP FRONT about being a Broker. They throw the contract at you and say read it.....this is just the beginning of bait.... [ More ]|
|It is too bad that the custoimer overloaded the car and went totally against what he was told, not to place anything in the front, but I guess he wanted to do what he wanted ???????? The contract calls for a charge of up to $200.00 if the customer ov... [ More ]|
|Bait and Switch|
|First, Available logistics are brokers. They don't move the car, they post a price on a board, and trucking companies pick it up/deliver it. For this they charge a "broker fee" of $175
I had signed up for one company when I got an emai... [ More ]|
|again, another liar , they were fully aware of the broker fee, but being the kind of people that they are they do not want to pay it. There is no bait and switch, they do not know what that even means.
We e full acknowledgement of the additional ... [ More ]|
|So its been three days and word from the trucker when he can pick my car up, so I want to cancel, but my Mom wants to put them on the news, so he AL calls me restricted to holler at me, when it is my Mom who wants them on the news. I simply want my m... [ More ]|
|THIS REVIEW SEEMS TO BE BECAUSE THE CAR WAS NOT PICKED UP ON THE MINUTE WHEN THIS CUSTOMER WANTED, THE CAR WAS GOING TO BE PICKED UP ON MONDAY 10/3, SINCE THERE IS NO GUARANTEE OF TIME OF PICKUP OR DELIVERY, THE TIMING IS WELL WITHIN THE SERVICE THAT... [ More ]|
|Scam by AAA Available Logistics |
|BEWARE OF AVAILABLE LOGISTICS!!!! I leave the bare facts here for anyone who cares to hire their services to read for themselves:
From: Available Logistics Car Movers [mailto:firstname.lastname@example.org]
Sent: Thursday, August 18, 201... [ More ]|
|keep in mind this is not even our customer or they have not disclosed who they are, they could be a compertitor for all we know. [ view ]|
|Ship on time, delivered on time, no headaches. When mother is finished with the car I expect to have it shiiped back to NY with the same courtesy I received on the way down.
[ View ]|
|This is NOT a company to be trusted with your vehicles.|
|I recieved an email saying there was a cancelled spot, THE bid wasn't the cheapest but was decent at $625 dollars. I contacted them by phone, and a smooth talking salesman assured me everything would be fine and hopefully have me my fourwheeler 10 da... [ More ]|
|bowman was fully aware of the broker fee and any additional charges, since it was approved by him.Full contract and broker fee was agreed to by customer, just looking to get money back.
Of course now he complains after agreeing to the charges and ... [ More ]|
|I felt like it was a "Bait and Switch"|
|For me integrity is everything and unfortunately I feel like Available Logistics has a "Bait and Switch" approach to their business.
I called many car transporters in search of a company to ship my grandmother's vehicle to her in Texas. ... [ More ]|
|the customer was fully aware of the 175.00 broker fee, she was contacted on 8/24 regarding this matter and knew fully about it and physically approved it in writing, now it became a problem very conveniently. [ view ]|
|9/19/2011 1:01:00 PM|
|Run away as fast as you can!!!|
|Smooth taking salesman (i mean con man). Gives you a letter in writing telling you how they are different than "brokers" who bid low then ask for more. They tell you "the price is the price". Then you find out that they will take... [ More ]|
|We have not even shipped the car, how could we have ripped him off.
It is almost impossible to ship a car for a "wako" mentally derranged liar like this. [ view ]|
|DO NOT USE THIS COMPANY! The only thing they are concerned with his receiving their money.HORRIBLE CUSTOMER SERVICE. Accused me of writing a bad check...which they later apologized after my bank confirmed the check was never put through. Only to find... [ More ]|
|This customer cheated the driver out of his money, by lying and indicating that there was no additional money due, she did not acknowledge that when she signed the contract it indicated the broker fee as being in addition to the quoted price.This ca... [ More ]|
|GREAT JOB, nice and easy, great price|
|These guys made the move simple. The price was very good, and the service was very good. Michael Berry and Larry helped me a great deal and explained it all. Thanks! [ View ]|
|Spam! Victim please report @ Internet Crime Complaint Center|
These guys used to operate under tristar trucking. They got bad review for Tristar and they started to operate under Avaiable logistic. Check tristar trucking for further reveiw of these people .
I receive email from email@example.com but ... [ More ]|
|The car was not shipped and the deposit in full was refunded due to all the threats and slanderous remarks.He has continued his extortion threats and we have informed the proper authorities.
This customer is a student of the university of texas an... [ More ]|
|9/1/2011 11:03:00 AM|
|More Problems |
|First Larry,Al,Bob all the same guy. This seems to be a one man show. For price they were not the lowest but they do talk a good game. My first price was $575.00 for the move. $175.00 to them for the booking fee and $400.00 to the driver for the move... [ More ]|
|the customer was fully aware of the broker fee and should not even be questioning it, since he was told by Bob Stone and the contract. See excerpt from contract below.
Choice of Payment: Check
Order Deposit : $175.00
... [ More ]|
|i just planed my shipment, but I cant say anything bad up to this point. the price is great, customer service really easy to deal with, I just hope it will go smooth till the pick up day in location with no surprises, and extra costs.
[ View ]|
|Lots of Problems|
|There was allot of problems with this move. The main one was the web site used did not give me the option to in put vehicles running status and I didn't catch this in the contract. Vehicle was picked up on time and the driver didn't have a winch so h... [ More ]|
|There is certainly a place on the forms to indicate whether the car runs or not., this is just an excuse that the customer is making, the poor driver went to pickup the car on the premise that the car ran, if we would have known that it did not run w... [ More ]|
|great price, great customer service|
|Very nice and knowledgeable. No pressure. BEST PRICE out there! I think I have seen enough quotes and they beat everyone, by massive amounts. Still waiting for my service, but I'm sure if there are any hitches they will promptly and courteously t... [ More ]|
|Available Logistics offered me the lowest quote that i received from any of the numerous companies that contacted me. They were very prompt and knowledgeable about the entire transporting process. I didnt receive any pressure from them while trying t... [ More ]|
|8/10/2011 10:35:00 AM|
|Great Service, Fair Price|
|My car (my baby) was picked up on the day requested and delivered on the day promised. Mike was more than helpful, as was the dispatcher! Will use for all my (frequent) moves. [ View ]|
|7/19/2011 7:30:00 PM|