AutoStar Transport & Logistics  | |
| Location: | 80 SW 8th Street
Miami, FL 33130 |
| Phone Number: | Toll Free 888-802-8250 |
| Secondary Phone Number: | 850-391-3061 |
| Website: | http://www.autostartransport.com |
| Time On Site: | 5 Year(s), 10 Month(s). Since 7/12/2007 6:10:00 PM | | FMCSA Licensing: | MC-600908 | Authority | Status | | Common Carrier | None | | Contract Carrier | None | | Broker | Active | |  View government license and insurance information. | Company Type:
(Interstate) | Broker
** This information is generated by the FMCSA Information ** | | | | Personalized Service - Safe & Timely Transport - Fair Pricing
- -Whether you’re a first time shipper or a luxury dealer, you can count on communication with AutoStar’s friendly agents and dispatchers to be prompt, professional and thorough. Rely on AutoStar’s industry expertise, licensing and bonding to start a pleasant shipping experience today - To receive a free quote, call us at 888-802-8250 (toll free), or visit us at www.autostartransport.com.
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Have your own experience with AutoStar Transport & Logistics to share? Click Here to add a review. Overall Rating (Last Two Years*): 
956 ratings & reviews posted
Do The Reviews Accurately Represent This Company?
AutoStar Transport & Logistics reports that they have an average of 4900 customers per year. Currently, this site has 402 reviews posted by individual customers for the past 365 days. So approximately 8.20% of AutoStar Transport & Logistics customers have posted a review.
This means that 91.80% percent of their customer’s opinions are not represented on this site. |
| Couldn't have been better!!! | | This was my first experience shipping a vehicle so I was overwhelmed by the amount of different brokers that contacted me. I must admit that it was a hard decision as to who I was going to use. I eventually chose Sue and AutoStar because of their r... [ More ] | | Hello Calvin. Thanks for taking the time to leave this great feedback. You made my job so much easier by getting back to me quickly about the modifications to your truck and letting me know the dimensions so that I could find you a carrier who was able to take it. We pride ourselves in taking the headache out of shipping your car and having that good communication with you is key. I think your experience shows that it really pays off to do those background checks and choose a company with our reliability and reputation. If I can be of any assistance in the future just get in touch and I will be delighted to help. Sue Cox 888-802-8250 ext 2242 sue.cox@autostartransport.com [ view ] |
|  | | Calvin Pate | | 10/18/2011 9:32:00 AM |
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| Yamaha Scooter Transport | | Had to reschedule a couple of times. Taylor at AutoStar very tolerant and found a great guy with open trailer for motor scooter transport that got it to me in less than 2 days!
First time I've ever needed to transport a vehicle. The premium for ... [ More ] | | Keith, Im so happy that your scooter got to you so fast. Thanks so much for the nice rating and I look forward to shipping with you in the future. Taylor Daly, 888-802-8250 ext 2236, taylor.daly@autostartransport.com [ view ] |
| | | Keith Stampher | | 10/17/2011 9:25:00 PM |
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| Autostar transport & logistics | | The service was excellent .I would recommend this service to anyone.I call an sue an she was excellent my pickup from alabama was on time and also my drop off to ohio was on time the next day. Thank autostar transport for a great experience
[ View ] | | Hi Tori. You took the time to do your background research and chose us as a result. I am delighted to hear you are so happy with the service we provided. Thank you giving us this great review. It is important for people to know that getting your vehicle shipped really can be straightforward and pain free if you go with the right company. I will be very happy to help you or any one else who is looking for a similarly positive experience at any time in the future. Sue cox, 888-802-8250 ext 2242 sue.cox@autostartransport.com [ view ] |
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| Thanks George! | | George Prestera did a great job helping to aid our delivery issues; Double T&D Auto Transport LLC (prev T&D Auto Transport)
Contact: Darren Hamilton
Darren was excellent and professional and careful!
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| Thanks George! | | George Prestera did a great job helping to aid our delivery issues; Double T&D Auto Transport LLC (prev T&D Auto Transport)
Contact: Darren Hamilton
Darren was excellent and professional and careful!
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| AL to MN car transport | | Carrier arrived on Monday in October and was on time. I was having difficulties with my car and carrier was very accomodating and allowed me some time to get it working. The car arrived a little dusty, had some bug spots on the windshield but overa... [ More ] | | Ron, Thank you for your review! There are aspects of the transportation industry that are certainly unique. We were glad you took the time to understand how things work as an informed consumer is empowered to make good decisions. I do regret there was a lack of communication on the part of the driver and am grateful for your positive attitude as it all worked out in the end! Best regards, Brian Douglas, AutoStar, 888 802 8250 x2245 or brian.douglas@autostartransport.com. [ view ] |
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| Great carrier to trust for | | Great thing was car got delivered on the same day which saved me around $50 for rental.
Thanks for understanding the urgency and taking action promptly. [ View ] | | You're very welcome. Our carrier really pulled out the stops to get this car to you on time after they had been delayed, through no fault of their own, by a previous customer who did not turn up to receive his cars. This set them back hours, however, I was able to work with them to prioritise getting your car to you on schedule. This is the benefit of being one of the best in the business, we can carefully select our carriers and work with them to make sure you get great service. Next time you need a vehicle moved in a reliable and timely manner please call. Sue Cox 888-802-8250 ext 2242 sue.cox@autostartransport.com [ view ] |
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| Excellent Expierence | | We can not describe the ease it was to ship our classic car. Every one we delt with were very professional. Martin Young hooked us up a driver within a few hours. The driver, Jimmie Green was exceptional! He called us a daily and let us know where... [ More ] | | Mr. Kelly, allow me to express my thanks for your great feedback through haiku:
Your car is special
Skilled expert logistics
Client elated
You were great to work with and I cant wait to see your Chevelle on the cover of Low Rider. All the best! Martin Young 1-888-802-8250 ext. 2248, martin.young@autostartransport.com
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| AMAZING MY SUPER HEROS | | I had called Brian Douglas of Auto Star in tears after what had been done to me by a former Transportation company. He stated, Danielle we will have your vehicle to you by Monday. This happened to be a Friday. The carrier was always in full contact w... [ More ] | | Danielle, Thank you very much for your review! When I first heard what your previous broker quoted for your transport, I knew that your vehicle would not move and that they were only out to get your deposit. Sadly, that is a common trick within this industry as many people focus SOLELY on the quote and not the customer service record of the company BEHIND the quote. I felt badly when after your previous broker made assurances to you that they could not keep, they stopped taking your calls. Once your contract with them expired, we were able to get your vehicle moved on the very day you turned to us AND at a reasonable price. Further proof of the lack of ethics of this previous broker, now they are arguing with you and delaying the return of your deposit now that their contract expired! I only wish that you had not experienced this headache and turned to us at the beginning! Anyone else looking to actually MOVE a vehicle and not JUST receive a low quote that will NOT move a vehicle, CALL ME: Brian Douglas at AutoStar, 888 802 8250 x2245 or by direct email at brian.douglas@autostartransport.com.
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| A Very Pleased Customer | | From the moment I spoke with John Imbastari, I knew our new car would be well cared for because John assured me only reliable transporters were used. He always returned my calls promptly and I was given updates almost daily. He seemed to take a pers... [ More ] | | Thank you so much for taking the time to write such kind words. It means a lot to us in this industry to show possible future customers that we strive for excellence, and can do our job efficiently. I am glad that Autostar and I were able to get your vehicle transported at a cheap and timely manner and I am very pleased to know you will recommend us to your friends. It sure does pay off to use only the best carriers to assist us and represent us the way we promise our customers. For future transport needs you can contact me at 1-888-802-8250 ext. 2253 or john.imbastari@autostartransport.com [ view ] |
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| Review of AutoStar | | From beginning to end, this transaction was extremely professional. Call backs were immediate and any issues or questions were answered to my satisfaction. The cost for my shipment was one of the lowest bids I received. Picked up vehicle in Michiga... [ More ] | | Mary, thank you so much for taking the time to leave us this great review and for your specific feedback, which is much appreciated. This is the level of service we pride ourselves in delivering, getting the best value we can for you our customer, whilst still working with your time frame and delivering great customer service. I would be delighted to help you with any future shipping needs. Sue Cox 888-802-8250 ext 2242 sue.cox@autostartransport.com [ view ] |
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| Misleading Practices! | | AutoStar representative had indicated a pick up would be available on a Friday and that Monday or Tuesday delivery was available if we changed the destination to Los Angles, CA from Monterrey, CA. Based upon the representation of this timing a commi... [ More ] | | As Head of Quality Control for AutoStar, I think sometimes we may just be too darned nice! I, personally, have spent hours talking to Drew, listening through all of his phone calls with us, reading through all of his emails and kindly managing his bullying, threats and intimidation. He coerced our driver into giving him an unwarranted discount, and he posted this review as a result of us refusing to succumb to such tactics when we know we have honored our contract and provided stellar service. For details on this, please reference an account of the Drew Experience from one of our most, ahem, detail-oriented agents, Mr. Brian Douglas-
We are grateful that this forum allows two sides to be presented as this review is evidence that if you do not have something nice (or fully accurate) to say, say it on the Internet. We contacted Drew who requested a quote on a vehicle transport from rural Missouri to Monterey, California. We immediatley mentioned that his rate and the ability for his transport to be picked up soon would be impacted by a less than popular pick up location (Missouri) and a delivery location in Monterey. The Monterey peninsula is one of a dozen or so extremity locations where carriers charge a premium on transport, such as the Florida Keys, Cape Cod, and areas along the US border with Canada and Mexico. After presenting the quote, the customer asked if it would change his rate or ability to get his vehicle picked up sooner if his vehicle was delivered to Los Angeles. I assured him that it would, and was then instructed to locate a carrier to deliver to Los Angeles. Without obligation or cost (in taking a deposit), I called the customer back within an hour to inform I had located a carrier (one that could pick up that day and deliver the following Wednesday, and ANOTHER that could pick up Saturday and deliver on Monday- a two man driver-team). The customer THEN said the drop off needed to be at a terminal and not at a private residence. I called back both carriers and presented to him with the carrier that offered a terminal drop off in Los Angeles, a Friday pick up and Wednesday delivery, which you accepted. At no time was the carrier changed as the name and phone number was provided on the email with we sent him with his transport contract. On Monday the customer called to inform there was a problem with our fax as he had been unable to fax the agreement (though we had been receiving dozens of other faxes over that time). He then expressed that he thought the delivery was going to be that day, but I reminded him from my detailed notes of our conversations that this carrier was delivering on Wednesday. Later that day he called back when he was finally able to send the fax and told me that he and the driver had agreed to have him take his vehicle to the residence of a friend. The customer was pleased and I was happy that the driver was generously willing to make this arrangement with the customer directly. We were then shocked AFTER he received his vehicle that he called us back to demand that he be fully reimbursed for his transport because now he had to get his vehicle to Monterey after HE volunteered this without any prompting on our part to receive his vehicle in Los Angeles. Though he was generously credited $75 from AutoStar to make up for any inconvenience he experienced due to his confusion about the delivery date, as well as a $100 credit from the carrier because of his continued harrassment and assertion to them that he understood his vehicle would be delivered a day previous, he now continues to seek more compensation by posting this inaccurate review. That the carrier has a 98.2 percent customer service rating implies that his experience is the 1.8 percent exception of their transports and not the norm. I trust that any reasonable person will see this review as attempt to force a business to give away services for free to anyone with an incredulous story. The nearly 570 customer reviews and our 5 star rating is testimony to our passion for honesty and integrity. In the past 30 days, AutoStar is ranked at number 5 of uncompensated reviews on this site! Want the truth AND the best price on an efficient transport? Call Brian Douglas at AutoStar, 888 802 8250 x2245.
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|  | | Drew | | 10/12/2011 4:14:00 PM |
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| Very Dependable | | The transaction was smooth and efficient. This is the first time we have used this kind of service and I was very pleased with the way it was handled. The time frame we needed was met and there was never a lack of communication between the transport ... [ More ] | | Mary was a pleasure to work with. She was always available and clear on how she wanted the car transported, but at the same time open to understanding how it works. We were happy to help her out and we look forward to helping her out in the future. Best regards, Fernando Tsuchiya and all of us at AutoStar: 888 802 8250, extension 2226 or by email at Fernando.tsuchiya@autostartransport.com [ view ] |
| | | Mary | | 10/12/2011 2:57:00 PM |
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| And I Ship Vehicles A LOT... | | Ok, honestly, AutoStar Transport IS THE WAY TO GO!
I went online to search for a quote and got theirs instanstantly, the next day Brian Douglas (of AutoStar) gives me a call... At this point I was already frustrated because I had received about 12... [ More ] | | Jonathan, Thanks for the awesome review! I do not think I can add anything to what you have said! Honestly, you gave us a price you wanted us to work with and we were immediately able to secure transport from our preferred network of carriers. If you are serious about moving a vehicle within a specific time frame and budget, give us the opportunity! Anyone looking to get an honest quote can contact me directly and avoid the 12 harassing calls Jonathan experienced! Jonathan, I look forward to working with you in the future. Best regards, Brian, AutoStar, 888 802 8250 x2245 or brian.douglas@autostartransport.com.
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| Time delayed, rude driver responses, and dents to car | | The transport company delayed/cancelled my dispatch 2 times citing break downs of moving company trucks. I really don't know if that is true. The customer executive called "Joe Meli" hurried me for my credit card information, and but the di... [ More ] | | First and most importantly, we wish Sagar would answer our calls today or give us a call back, as our number one priority is making sure all of his concerns are addressed personally and remedied to the best of our abilities.
Two of our possible trucks did wind up not working out for this transport, but we were still able to get the vehicle picked up within 5 days of his first available release date. The carrier assigned has been in business for 19 years with a 99 percent satisfaction rating. We do not condone drivers being rude with our customers, and if we would have been made aware of the situation by Sagar, we would have been glad to intervene- we spoke with him three times yesterday to quickly clear up the payment misunderstanding and he made no mention of it. The damage claim procedure is clearly outlined in the contract Sagar signed and we would also be more than happy to walk him through the process in the unlikely event the vehicle was damaged during transport.
We are anxious to receive a call or email, or even have Sagar answer one of our calls or emails so we can straighten things out!
Mary Foley, Head of Quality Control, 888 802 8250 ext 2228 [ view ] |
| | Sagar | | 10/12/2011 1:35:00 AM |
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| Very professional manner for shipping cars | | This is a very good transportation company that dispatchs on time driver, good follow ups and clear reasonable rate! Recommend to anyone from commercial accounts to individuals.
[ View ] | | Howard
Thanks for this great review. I have organized 3 transports for you thus far and I look forward to assisting you with many more! Taylor Daly, 888-802-8250 ext 2236, taylor.daly@autostartransport.com
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| | | Howard Yu | | 10/11/2011 8:27:00 PM |
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| Customer service | | Autostar Transport were the first to contact me and their attention to detail,quote and their knowledge of the prcedures amazed me.Also their price was never matched by another company.
I will highly recommend their company.
Their follow up upon de... [ More ] |
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| From denver to hawaii | | Kim from autostar was very helpful, and made my somewhat complicated situation a little easier. I bought a vehicle in colorado and i am from Hawaii. The problem being i flew out for only a few days and needed the vehicle picked up in very specific ... [ More ] | | Hi Martin, thank you for your lovely review. I am so pleased you were happy with the service we were able to provide. We, at Autostar Transport and Logistics, aim to make the process from A to B as easy as possible for our customers and Im glad we were able to assist you with transporting your vehicle within the timeframe you required. The fact that you were quick to respond to calls and emails made my job a lot easier, thank you. Should you or your friends and family need our services please do not hesitate to send them my info. Kim Dunton kim.dunton@autostartransport.com 888-802-8250 ext 2234
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| | | Matthew Martin | | 10/10/2011 10:01:00 PM |
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| Transport car | | Best experience with a transport company I have ever had, I was nervous at first because I have had some bad experiences with other company, But AutoStar was Honest and on time I will only use them in the future. Mahalo and Thank you Aloha Chuck... [ More ] | | Aloha Chuck! It is often difficult to convince people to trust us after they have been burned by the last company so I thank you for leaving this nice review, this feedback helps us to build on our solid reputation for honest and trustworthy service. It was a pleasure to work with you and I look forward to doing so again should you need anything else transported. Ben Moreira ben.moreira@autostartransport.com 888-802-8250 ext.2252 [ view ] |
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| Recommend!! | | Had an unexpected need to transport a vehicle. Received many quotes via email. I received a call about two weeks after original inquiry and they were able to understand my need and get it taken care of. (Had a death in the family, needing to get vehi... [ More ] | | Thank you Stacey for the nice review. Glad you were happy with the service that we provide. If you need assistance in the future please dont hesitate to call or email me. Andrea @ 888 802 8250 ext. 2233 or andrea.gallagher@autostartransport.com [ view ] |
| | | Stacey | | 10/10/2011 7:23:00 PM |
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| Sending a car to my daughter in college | | From the moment I contacted Autostar transport they have been promt on all their replies, starting with the quote. Chanel was always very knowledgable and curtious of any of my needs or questions. The driver was also very curtious and professional. I... [ More ] |
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| Excellent | | Great Job, Thanks.
Service is phenomenal.
Support is exception.
Will surely do business with you again.
My Car is delivered one day before time.
[ View ] | | Thanks for the review Dalip. It was my pleasure to assist you and I am so glad that we were able to make this such a smooth transaction. The whole team at AutoStar Transport works very hard to provide the best service in the industry. If you ever need our services in the future, please do not hesitate to contact me directly. Thanks again! George Prestera 888-802-8250 ext. 2238 or george.prestera@autostartransport.com [ view ] |
| | | Dalip Kumar | | 10/6/2011 4:15:00 PM |
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| Easy day | | No issues. Everything occurred as I would have expected. Drivers were professional and accommodating. The carrier (CAA Transport) was flexible and personable - I would recommend using them again. [ View ] | | Hi Marc, Thank you for your nice review. I am glad that we were able to satisfy your expectations because we work hard to provide our customers the best service. If you need transportation services in the future do not hesitate on calling me back, I will be more than glad to assist you: Alexandra at AutoStar, 888-802-8250, ext. 2246 alexandra.gonzalez@autostartransport.com [ view ] |
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| Great transport | | Was first time transporting a vehicle. Company was helpful, contacted me often, and everything went off with no problems or issues. Great company! [ View ] | | Jeff, I want to thank you for the praise you offer us in your review! You were a pleasure to work with. We greatly appreciate customers like you that know what you want and are immediately responsive to a qualified carrier that is eager to transport your vehicle at a great price. If you or your friends or family have any transportation needs in the future, please contact me! Brian Douglas at AutoStar, 888 802 8250 x2245 or by direct email at brian.douglas@autostartransport.com. [ view ] |
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| Auto Star Transport | | Excellent experience with this company. We had five bids and this was the lowest. We were contacted within 5 hours of our request for a bid both by e-mail and by phone. Our contact person was professional and friendly, guided us through the proces... [ More ] | | Hi Carol, thank you for your good review!
It was my pleasure helping you and Joe moving this vehicle for your son.
Remember anytime you or any friend need to move a vehicle, contact Joe Meli 888-802-8250 ext 2244 or joe.meli@autostartransport.com
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| | | Carol B | | 10/5/2011 6:38:00 PM |
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| Excellent Transport mover | | I planned a move in August, it was at a short notice. Like anyone I was worried about finding nice agency to takeover the task. I am glad that i found "AutoStar Transport and Logistics". They were excellent from booking to pick-up. I was ne... [ More ] | | Hello Vishal! Thank you for the great review it was a pleasure to work with you and I am glad to hear that you were satisfied with the service we provided. If you do need to move through us again in future do not hesitate to call or email back and I will be glad to be assistance. Sean Mc Bride 888 802 8250 ext 2239 sean.mcbride@autostartransport.com
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| Good service, good value | | Found Auto Star transport on the internet as a highly rated company. We live in Alabama and their offices were in Tallahassee, FL, so we figured they knew the Gulf Coast. They found us George, Happy Snappy Transport, who came with a small 3 car ope... [ More ] | | Hi Joseph! Thank you for the feedback! I am happy things went great with this move. You were very understanding, and easy to work with. Hope we can be of service to you again in the future. Thanks again for the review! Jose @ 888-802-8250 ext 2229 jose.luna@autostartransport.com.
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| | | Joseph LoCicero | | 10/4/2011 4:45:00 PM |
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| awesome service | | Mario was the guy who tranported my car and he was EXCELLENT. He kept in coomunication throughout the process. He was on time and very cutious. My car was in the exact same condition when I picked it up. [ View ] | | Brad
Thanks so much for the great review. We only use the most reputable carriers out there. They have to have a 98% rating or higher for us to dispatch them your vehicle. Im so glad that you had such a good experience with Mario and I hope to ship for you again soon. Taylor Daly 888-802-8250 ex.2236 taylor.daly@autostartransport.com
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| Change up | | Autostar Transport, and Gerorge prestera did a fine job adjusting to my last minute vehicle and destination change,
The car broke down after I had made my reservations and we were on the road, they saved me a huge headache.
Great follow up!
I ... [ More ] | | Thank you for the great review Jeff. I knew once your other vehicle broke down we had to find you a carrier real quick. I am so happy everything worked out perfect. If you or anyone else need a vehicle transported please give me a call 888-802-8250 ext 2238 george.prestera@autostar.com [ view ] |
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| Payment | | The final payment was somewhat of contention. I had used the initial down payment by using my Visa card. Well I got a phone call from my son-in-law when they were at the destination address in Colorado Springs, Colorado, and stating that final paymen... [ More ] | | Mr. Burthwick
Over 90 % of our customers do pay Cash On Delivery, however
I sincerely apologize for the payment misunderstanding and I am glad that most of your experience with Autostar Transport was satisfactory
If you or anyone else need a vehicle transported please give me a call 888-802-8250 ext2247 or send me an email to alejandro.alfonso@autostartransport.com
Thank you for the review and for your business
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| Great Service | | Having never had a vehicle shipped, I was a little apprehensive about the procedure. I contacted Autostar and talked to Jose Luna, Transport Coordinator. Jose was very knowledgeable and explained the procedure that I and we needed to follow to make t... [ More ] | | Hey James! I truly appreciate the review! You were great to work with and some gals at our dispatch keep saying you are the sweetest customer they ever had! I really wish you the best with this amazing surprise for your wife, I am sure the Mrs. will be so happy to see her baby like new! Hope we can be of service to you again soon. Jose @ 888-802-8250 ext 2229 – jose.luna@autostartransport.com. [ view ] |
| | | James Long | | 10/2/2011 10:38:00 AM |
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| Great Broker -OK Driver | | I filled out on online form for transport quotes of my deceased father's vehicle from Connecticut to the Gulf Coast of Alabama. Immediately my phone starting ringing CONSTANTLY (auto dialed robo reps) and my email box filled up. I took many calls fr... [ More ] | | Dear Regina,
Thank you for the review, It was a difficult journey plan and the driver could only arrange to meet your son after he finished work to pick up the vehicle, luckily our carrier could facilitate these request for you. At Autostar we always take these factors in to account when quoting prices hence our success rate and your vehicle being picked up and delivered in record time. I am sorry that the driver did not give you ample notice of his delivery time, this issue has been noted. Should you have any further vehicle moves please contact me at 888-802-8250 ext 2235 or andrew.odriscoll@autostartransport.com
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| | | Gina | | 10/1/2011 11:58:00 AM |
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| 1968 Charger transport | | George at Auto Star Transport was very helpful. He made sure the driver was on time as always.
Sameday service! I asked george if he could do the delivery on the same day , He said yes and delivered on that promise. John was very honest (driver) al... [ More ] | | Thank you for the great review Ron. I am so happy everything worked out well for you. If you or anyone you know needs a vehicle transported please give me a call. George 888-802-8250 ext 2238 george.prestera@autostartransport.com [ view ] |
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| Transport | | We needed to get our daughter's Jeep transported from Georgia to Texas and after searching the Internet came across AutoStar Transport & Logistics and after reading the great reviews on this company we decided to go with them. Since this was our ... [ More ] | | Thanks for the kind words Denise, I understand how many people can feel when shipping a vehicle for the first time, so I strive to make the process as transparent as possible. Please feel free to contact me directly if you should need our services in the future, and thanks again! 888-802-8250 x2249 or jon.arroyo@autostartransport.com [ view ] |
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| Overall Great Experience | | AUTOSTAR was quick to respond, excellent and conscientious with follow-up, and competitive with prices. The transporter contracted to move the car was courteous, informative, helpful, prompt and both he and Autostar were good at updating the status ... [ More ] | | Thank you so much for the positive review, Lex. We here at Autostar are happy to hear that your Volvo arrived safely in Peoria and there were no issues. Please feel free to give me a call at 888-802-8250 ext. 2257 or email me at benjamin.weaver@autostartransport.com if we can help you with any future moves. [ view ] |
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| Autostar Transport | | Autostar Transport & Logistics service was fast, friendly and reliable.The whole process went smoothly and George Prestera was very helpful and made the process effortless. The truck was delivered on time. I would use the company again. [ View ] | | Thank you for the great review Gerald. I am so happy everything worked out well for you. If you or anyone you know needs a vehicle transported please give me a call. George 888-802-8250 ext 2238 george.prestera@autostartransport.com [ view ] |
| | | Gerald Mason | | 9/28/2011 3:43:00 PM |
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| vehicle shipping | | When i submited my order i got over 12 quotes back. Auto star was not the cheapest but they were professional over the phone not too pushy . The agent explained the process Clearly and i was kept informed through out every leg of the way till my veh... [ More ] | | Hi John, thanks for the great review. The whole team here at Autostar Transport is committed to providing the best service in the industry, and I am glad everything worked out so well. Please do not hesitate to contact me directly at jon.arroyo@autostartransport.com or 888-802-8250 x2249 should you need our services in the future, and thanks again! [ view ] |
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| Happy customer | | Autostar transport was fast, reliable, and very friendly. I will definitely be using them again on my next move. I had my car moved from California to Alaska and they kept me informed of everything via email or phone. The cost was good, considering h... [ More ] | | Thanks for the great review Selene. I was all too happy to get his car moving over to Alaska for you as I know you had a bad experience with another company. If you need any assistance in the future, feel free to call me here. Enjoy Alaska! Conor 888 802 8250 xtn. 2241, conor.diffney@autostartransport.com [ view ] |
| | | Selene | | 9/27/2011 7:31:00 PM |
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| My Saab | | I was contacted by Brian, he was very helpful and efficient.
My car was picked up while I was on a business trip. The driver picked it up just with a key left in the mailbox.
The car arrived in Phoenix while I was on another business trip. ... [ More ] | | David, Thanks for the great review! I am glad we were able to find you a carrier to meet your budget as you were very flexible with your timing. Thank you, as well, for clearly knowing what you wanted and your prompt responsiveness to a last minute carrier with an available space. Please let anyone you know that needs assistance transporting a vehicle to contact Brian at AutoStar, 888 802 8250 x2245 or by direct email at brian.douglas@autostartransport.com [ view ] |
| | | David | | 9/27/2011 4:42:00 PM |
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| I will use Autostar again | | I had no knowledge of transport companies when I began this process. After a lot of research, and conversations with Mona at Autostar Transport and Logistics and people at other companies, I decided to go with Autostar. The customer service I rece... [ More ] | | A warm thank you for the great review from the customer service team and I. We here at AutoStar Transport always put customer service first, and you were a pleasure to work with! Mona Gwebu Office: 888-802-8250 ext 2237 [ view ] |
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| Very Satisfactory Service | | The service was on time and the car got to us safely. Joe and his colleagues were very helpful and patient in arranging the best time for the pick-up and drop off time. We will use Autosafe anytime with no reservation. [ View ] | | Hi Adu, thank you very much for your good review! It was my pleasure to help you with moving your 2005 BMW 325 for you. Remember if you or any friends of yours need Autostar Transport services in the future, please contact me at 888-802-8250 Joe ext 2244 or joe.meli@autostartransport.com [ view ] |
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| Massachusetts to Hawaii | | I contracted with AUTOSTAR TRANSPORT & LOGISTICS to transport my car from Massachusetts to Hawaii. The cross country portion was subcontracted to Trans Auto Logistics. Everything has gone very well up to this time. The car is in Long Beach Calif... [ More ] | | Hi Henry! Thank you for the great review. It was a pleasure to work with you. I am delighted that everything thing went smoothly. I hope you enjoy your new life in Hawaii. If you or your family need any assistance in the future please dont hesitate to call or email me. Andrea 888 802 8250 ext 2233. Andrea.gallagher@autostartransport.com [ view ] |
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| Great service - thank you, Brian Douglas | | I chose AutoStar because of its high online reviews and was not disappointed at all. I worked primarily with transport coordinator Brian Douglas, and have zero complaints. Brian was very responsive to our many questions and the few changes we had i... [ More ] | | Thank you so much for taking the time to leave a review! You were a pleasure to work with Aaron, and I am so happy to have been able to meet all your expectations. Anytime you need me, just give me a call! Best regards, Brian Douglas at AutoStar 888 802 8250 x2245 or brian.douglas@autostartransport.com [ view ] |
| | | Aaron | | 9/26/2011 6:02:00 PM |
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| Outstanding Service!!!!!!!!!!! | | My son is in the Marine Corp; Conor D is the Transport Coordinator I had the pleasure to work with. Conor helped me find a delivery date my son could be available to receive his vehicle. My driver (Ron) was excellent as well; he communicated often ... [ More ] | | Hi Mary Beth, thanks so much for the great review. It was a pleasure working with you and I am delighted we were able to find you a great carrier at a great price. If you or your son need any assistance in the future, please do not hesitate to call me here. Conor 888 802 8250 xtn.2241, conor.diffney@autostartransport.com [ view ] |
| | | Mary Beth | | 9/26/2011 3:39:00 PM |
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| Car pick up and delivery | | I would definately use AutoStar again, they picked up the car and delivered the day that they stated it would be delivered and it was on time, it actually beat my daughter here and she flew in.
This was the first time that I had ever moved a vehicle... [ More ] | | Hi Lamona, thank you for the lovely review. Here at Autostar Transport, we pride ourselves on customer service and I am so pleased you were satisfied with the service we provided. The fact that you were responsive with emails and calls made arranging your transportation much easier, thank you! Should you, friends or family require our services, please do not hesitate to put them in touch and I will do all I can to assist. Thanks again. Kim Dunton 888-802-8250 ext 2234 kim.dunton@autostartransport.com [ view ] |
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| Review | | Overall great experience. The car was picked up on time. The drop off had been done according to my instructions. Very smooth and painless process. [ View ] | | Thank you for the kind review Kirill. I knew we had to have your vehicle in Buffalo before you arrived on the 23rd of September. We were able to accomplish that flawlessly. If you or anyone you know needs a quote please let me know. George 888-802-8250 ext 2238 george.prestera@autostartransport.com [ view ] |
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| wonderful! | | excellent from the first call to delivery! have already recommended to soldiers here and in Hawaii! george was knowledgable andhelpful. anyone we spoke with was more than willing to help and if they didn't have an answer right off they got back to u... [ More ] | | Thank you for the great review Shelli!!!. I was so happy we were able transport your vehicle from Hawaii to Kansas. Also that Customer service and I were able to keep you informed on everything you wanted to know. If you or anyone else needs a vehicle transported please give me a call. George 888-802-8250 ext 2238 george.prestera@autostartransport.com [ view ] |
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| Great Job! | | Great to work with and very accomidating when I had a schedule change with the seller in CT. Would only work with them in the future. Also were priced in line with other carriers. [ View ] | | Scott
It was such a pleasure working with you on this. I know it was your first time buying and shipping a car and I am so glad that I was able to assist you and things went so smoothly with the carrier. Thanks for the great review and I look forward to working with you again! Taylor Daly 888-802-8250 ex.2236 taylor.daly@autostartransport.com
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| | | Scott E | | 9/23/2011 8:09:00 PM |
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| Review | | The transportation coordinator in charge of my move was extremely available, friendly, helpful and cooperative. The transport of my vehicle was accomplished without a hitch. I highly recommend this service to any one. [ View ] | | Thanks so much for your positive review. I was happy to help you out organizing the logistics of transporting this vehicle across the country for you. I look forward to working with you again in the future. Taylor Daly, 888-802-8250 ext 2236, taylor.daly@autostartransport.com [ view ] |
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| Car Transport - Autostar review | | Excellent point of contact- readily available to answer phone call or questions. Pick up individual contacted me on time and the pick up was on time. Both individuals were polite, courteous and informative. Price was competitive. Minor issue was tha... [ More ] | | Hi Jeremy. Thank you very much for a great review. I am very glad to know that everything went according to plan. We really hope to hear from you in the future. Diego Salgueiro 888-802-8250 Ext 2251 diego.salgueiro@autostartransport.com
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