AutoStar Transport & Logistics  | |
| Location: | 1250 High Road
Tallahassee, FL 32304 |
| Phone Number: | Toll Free 888-802-8250 |
| Secondary Phone Number: | 850-391-3061 |
| Website: | http://www.autostartransport.com |
| Email: | dispatch@autostartransport.com |
| Time On Site: | 4 Year(s), 10 Month(s). Since 7/12/2007 6:10:00 PM | | FMCSA Licensing: | MC-600908 | Authority | Status | | Common Carrier | None | | Contract Carrier | None | | Broker | Active | |  View government license and insurance information. | Company Type:
(Interstate) | Broker
** This information is generated by the FMCSA Information ** | | | | Personalized Service - Safe & Timely Transport - Fair Pricing
- -Whether you’re a first time shipper or a luxury dealer, you can count on communication with AutoStar’s friendly agents and dispatchers to be prompt, professional and thorough. Rely on AutoStar’s industry expertise, licensing and bonding to start a pleasant shipping experience today - To receive a free quote, call us at 888-802-8250 (toll free), or visit us at www.autostartransport.com.
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Have your own experience with AutoStar Transport & Logistics to share? Click Here to add a review. Overall Rating (Last Two Years*): 
801 ratings & reviews posted
Do The Reviews Accurately Represent This Company?
AutoStar Transport & Logistics reports that they have an average of 4900 customers per year. Currently, this site has 558 reviews posted by individual customers for the past 365 days. So approximately 11.39% of AutoStar Transport & Logistics customers have posted a review.
This means that 88.61% percent of their customer’s opinions are not represented on this site. |
| Excellent Timing In bringing our vehicles | | We had two vehicles to be transported from Minneapolis to California. The price was a good deal compared to other transport companies. The driver came on the first pick-up date and on-time. The scheduled delivery was also on time and a prompt service... [ More ] |
|  | | Govind | | 12/10/2010 12:00:00 PM |
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| poor vehicle transport | | was promised vehicle woul;d be picked up next day vehicle didn't get picked until 5-6days later.When car was finally picked up it was a runaround trying to locate vehicle..company calls that they are 10 miles away it took them 2 1/2 hours to call me ... [ More ] | | I am very sorry that Emilio Mantia feels that the service he received was not up to his standards. However, I would like to clear up the timeline of events, as his description is exaggerated to the point of being completely inaccurate.
Emilio booked his order on the 1st of November with a first available release date of November 2nd, and agreed to a 10 day window for pick up. A carrier was confirmed and assigned that same day, and picked up the vehicle on the 4th of November, the 3rd day of his contract. I am not sure how the 4th of November correlates with Emilios estimate of 5-6 days later. The estimated delivery of this vehicle once it was picked up was 5 to 7 days on this route, and was delivered in 6 days.
On the day of delivery in Ozone Park, NY, an area near Queens and roughly only 2 miles from John F Kennedy airport, the carrier did advise Emilio that they were approximately 10 miles away and were slowly working their way through New York traffic. This delivery location is heavily populated and in a neighborhood that is extremely difficult for large trucks to navigate. The carrier did their best to get there as quickly as traffic would allow, but again, this was NEW YORK TRAFFIC.
I wish Emilio the best in the future, and hope for good luck to any other companies who provide a service to Mr Mantia.
AutoStar Transport and Logistics
888-802-8250 Office
904-212-0366 Fax
cannon@autostartransport.com
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|  | | emilio | | 12/10/2010 10:14:00 AM |
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| Thank you | | I was Nervous as hell, when it came time to ship my car. But I gotta tell you, even after dealing with me being a little paranoid and short tempered with george. He still did his best to make me as comfortable as possible that everything would go smo... [ More ] |
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| Car shipped from Illinois to Calif. | | We chose Auto Star because of some of the excellent reviews that we read on the internet. We talked to Mark, one of the company reps and he was very informative and very professional. We chose Auto Star and the entire process was unbelievable. Perha... [ More ] |
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| Transport Review | | Never having used a transporter before I was a novice at choosing who to pick. Requested a quote via the net and received several. Had two vehicles to ship. Price ranged from 775 to 1200 for each. I reviewed a site from Stateway and they seemed t... [ More ] |
| | Don McKenney | | 12/7/2010 1:23:00 PM |
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| AutoStar is reliable | | I recently made a bi-costal move and had to ship my Mercedes to California. The task in itself is daunting. After spending hours researching online, I decided to use AutoStar Transport & Logistics for the main reason being George Prestera. ... [ More ] |
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| Autostar - True to it's Name | | I personally had never used an auto transport company before and wasn't sure what to expect. What I got was a lot of patience answering all of my questions. The pricing was competitive. Mark set a reasonable level of expectations for me and then ... [ More ] |
| | | B. DuBosar | | 12/6/2010 8:34:00 PM |
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| Follow up review | | Aloha, all. I NEVER write review but actually I wrote one about Autostar just awhile ago because they gave really commendable service. My car is a Toyota fully electric EV and has been parked at Matson Navigation Lines in Long Beach CA for over 1... [ More ] |
| | | ContainersHawaii.com | | 12/6/2010 4:33:00 PM |
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| automobile transport | | I received excellent service with the carrier i used, and they were on time with their delivery. The price was fair compared to some of the other quotes i received. The carrier kept in contact with me every step of the way. [ View ] |
| | | JAMES | | 12/3/2010 2:00:00 PM |
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| Transport Support | | Process exceeeded expectations; especially flexibilty and courtesy. Queries wewre addressed day they were submitted; driver kept me informed as to progress and reasons for adjustments. [ View ] |
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| Excellent Service | | I was late on booking the pickup, 5 days before my move, but Tammy was helpful in finding out a slot as per my convenience and the delivery was perfect. By the time I reached Dallas and checked in the hotel, my car was delivered, saving me money rent... [ More ] |
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| Impressed! Fantastic Service | | I was unsure who to use after reading so many horror stories on the internet, but Mark at AutoStar put my mind at ease, and arranged everything perfectly for my transport from the Big Island to Miami. Everything went EXACTLY as he described, and my v... [ More ] |
| | | Devon | | 11/25/2010 10:58:00 AM |
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| Great Service! | | Autostar was great to work work with. I had received tons of quotes to have my car shipped but Fernando who spoke to me on the phone explained the whole process, put me at ease and answered all my questions.
My car was picked up early and arrived... [ More ] |
| | | Laura Potsic | | 11/24/2010 4:20:00 PM |
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| very good | | The representative from AutoStar was very knowledgeable and helpful when transporting the car. He answered all my questions and made an effort to get exactly what I wanted. I was in a sticky situation where the car was actually with my mother-in-law.... [ More ] |
| | | Lora | | 11/23/2010 10:47:00 AM |
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| AutoStar Transport | | I was very nervous about shipping my car and received quotes from several transporters. Sean at AutoStar answered all of my questions, did his best to accomodate all of my needs and made good on all of the promises he made with regard to delivery of... [ More ] |
| | | Mark Russell | | 11/21/2010 7:25:00 PM |
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| Great service | | This is a great company whose services were very prompt and easy to use. The price was great and they make sure to find reliable individuals to transport your vehicle. [ View ] |
| | | Elle Woertz | | 11/18/2010 5:23:00 PM |
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| Graet Service | | Your company went beyond my expectations. The communication was excellent and the process was done quickly and efficiently. Jerimias was on top of the job the entire time. The trucking company also commuicated very well and were easy to get a hold of... [ More ] |
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| Overall good experience | | AutoStar transport came in $200 under my other bids. At first I was skeptical because they are just a broker and not the actual carrier. They quoted 10 business days after the first available day to find and schedule a carrier but my car was picked... [ More ] |
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| Autostar Transport | | Very pleased with the results of the delivery of my CJ7 Jeep. Jose Luna worked with me the entire time, which took a few months to get the jeep completed. Jose was always quick to respond and very nice. The jeep was picked up and delivered the same d... [ More ] |
| | | Andrew Pasch | | 11/16/2010 1:48:00 PM |
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| First-time Auto Shipment Customer | | This was my first time shipping a vehicle coast-to-coast. Usually, our cars are driven to their new destinations but time was of the essence and winter weather was approaching. At first, I was leery about using an online broker. The quote process... [ More ] |
| | | Bobbie | | 11/15/2010 7:00:00 PM |
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| Fantastic experience | | Had to get my car shipped from California to Texas with a slight curve ball: I was in New York. Damian made it a very smooth, easy process. I'll be honest, I was very skeptical about having the car shipped after speaking to some of the other brokers ... [ More ] |
| | | Daniel | | 11/12/2010 11:54:00 PM |
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| Transport of car | | I shipped 3 vehicles this fall with 3 different transport carriers. Autostar was the only one that picked up the car, transported and delivered on time. They also kept me informed of the progress being made. Every other carrier kept saying it was wit... [ More ] |
| | | Phil | | 11/12/2010 3:26:00 PM |
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| Auto Star experience | | After an on line search I called and considered 3 brokers to deliver a car from NJ to Del Ray, Fl. Deciding on Auto Star resulted in a completed contract within an hour including a billing correction. Six days later the car was loaded and delivered... [ More ] |
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| Great Service!!! | | The guys at AutoStar were great. They met my needs and were able to get me taken care of in a very timely matter. They chose a reputable carrier to move my vehicle and kept me up to date on its progress. I was skeptical of using a big company, but am... [ More ] |
| | | Sean Morgan | | 11/9/2010 3:59:00 PM |
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| 4th time using this company | | My husband is in the Navy so we have shipped all of our cars to our various locations using Auto Star. They are very reliable and very pleasent to work with. Any time I have had questions or concerns they were able to get back to me within a resonabl... [ More ] |
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| Autostar Experience | | AutoStar was more expensive then other companies that send me quotes but when I checked their reviews on Transport Reviews I saw 98% of their customers said they would use them again. They worked with me on parts of the contract I wasn't comfortable ... [ More ] |
| | | John D | | 11/4/2010 7:44:00 PM |
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| EXCELLENT COMPANY!! | | We had our 2 vehicles shipped with Autostar transport. The transactions were smooth and Mark assisted us in every way we needed. He put us to ease with taking all the time and effort to answer any questions we had. We had a lot of them since this ... [ More ] |
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| Thanks for a smooth move | | My initial request for a quote was promptly met with a complete and thorough response.
I realized the price was not the lowest, but it was not the highest either. After I looked at the customer responses, it was easy for me to understand why Au... [ More ] |
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| review | | I checked around and their rates were not the cheapest but I felt the most confident with Sean that he was being honest and up front. The thing that sealed it for me was that He did some checking and could confirm that he had spoken to the carrier an... [ More ] |
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| great service | | i need to move my car in 3 days and they made it happened. i called and explained my situation. they understood the situation and very helpful to provide me with the truck.
before i agreed to use the company, they made sure that there's a truck t... [ More ] |
| | | della wangsa | | 10/29/2010 8:19:00 AM |
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| Use this Company | | Last minute decision I decided to ship my car for my move to Utah from Maryland. I contacted several companies to get quotes and had a very low quote from one so I decided to go with them. After doing some research I realized that the lowest quote ... [ More ] |
| | | Russ | | 10/29/2010 1:20:00 AM |
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| Such a GREAT company! | | I was worried to pick up the company for moving my car, and found the autostar.
It was cheaper than other company, and this company customer serivice is really nice and kind.
It's such a great company. I DO STRONGLY recommend this company. [ View ] |
| | | Annie Kim | | 10/23/2010 6:27:00 AM |
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| Regarding my Car movement | | My car was picked up at the commited time and delivered in the same codition when I shipped. I have received very good and prompt response from customer service , primary contact person and driver. I would definetly use Autostar service gain. [ View ] |
| | | MADHAN | | 10/21/2010 10:29:00 PM |
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| Autostar the best | | This was my first experience , moving my car from IL to MA. I'm very happy that i chose this. They are quick to find a carrier , much earlier than my expected date. Hassle free customer service, no false promises, decent price and never had any issue... [ More ] |
| | | Venu | | 10/20/2010 11:29:00 PM |
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| Fantastic Customer Service | | Perfect. From start to finish. Kept in contact the whole way. Great customer service. AutoStar Transport / Tammy was very professional & honest. Competitive price with no games. We would recommend highly. We will be transporting with this company... [ More ] |
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| THANK YOU | | THANK YOU FOR YOUR SERVICE
I AM HAPPY AND VERY SATISFIED WITH THE SERVICE
MARY WAS VERY HELPFUL BECAUSE SHE HELPED ME TO SCHEDULE THE TIME.
THE MAN WHO CAME TO PICK UP MY CAR IN WA STATE WAS SO FRIENDLY AND VERY KIND. HE DID HIS JOB REAL FAST.
T... [ More ] |
| | | YEN AN | | 10/17/2010 2:27:00 AM |
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| Affordable timely transport | | Autostar transport is a reliable and affordable transport company for your vehicle. First, I received an aggressive quote of $900, which was lower than any other quote I received. I went for it but had to wait for a week. The Autostar representative ... [ More ] |
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| LR3 Transport | | The driver was very professional and friendly. She did a great job and had our LR3 in less than 24 hours after pick-up. We were very impressed by the friendly and helpful service she provided, even after such a long trip, she was welcoming and che... [ More ] |
| | | Tom C | | 10/14/2010 7:00:00 PM |
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| Nice company to work with | | George Prestera was very helpful in letting me know what was I going into. The destination had to be changed due to lack of carriers around destination.. and he provided several options to choose from. It has nice to meet a customer representative wh... [ More ] |
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| AutoStar Transport & Logistics: A+++ | | Great service!
Right on time.
Instant.
Kind.
Warm.
Car was delivered ASAP.
There was an attempt to help me get the lower price that can be.
Really helpful!
A+++
Be another happy customer! [ View ] |
| | | Dor | | 10/12/2010 12:18:00 PM |
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| Great | | Very quick and on time. No damage, but dirty. Not a big concern since the price was decent. Although the people that picked up the car were contracted, they were very nice and drove the car two blocks to put it in my mothers garage. She was very ple... [ More ] |
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| fast and reliable | | Autostar transport provided greate auto shipping service. My car arrived in good conditions after one week shipping. For pickup/delivery, they will call you one day in advance call for noticing the pickup/delivery time next day, and then 30min-in adv... [ More ] |
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| Great company, great service! | | This is the first time I use broker to ship one of our cars from Fl to MA. I was very nervous at first. Damian contacted me after I quoted an estimate from their website. He gave me the best rate and answered all my questions. I decided to ship one c... [ More ] |
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| Completely Flawless | | I called a few transportation companies and chose AutoStar Transport & Logistics because they had one of the cheapest quotes and also had a good rating with the BBB. I dealt with Tammy during the whole process and she was amazing. She answerd ... [ More ] |
| | | Talia | | 10/5/2010 6:25:00 PM |
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| Got our car moved!!! | | I originally posted our car with two other companies that never got our car moved (after three weeks). I came across Auto Star Transport and after talking with George Prestera decided to give their company a try. George has a great personality and ta... [ More ] |
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| Tow Truck | | My truck was over sized and heavy. Sean gave me an orgrinal qoute of $1275 but called me back and explained that due to the width and weight of the truck it would be more. He kept me informed and let me know each time he received a new qoute. When he... [ More ] |
| | | Mark | | 10/1/2010 10:33:00 PM |
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| AutoStar Transport was excellent | | I shopped considerably to have my full size SUV transported to SE Coast of Maine from Scottsdale, AZ. I made the mistake of using an online quote service that bombarded me with emails and calls from industry hucksters. I was getting quotes from $800 ... [ More ] |
| | | David | | 9/30/2010 9:54:00 PM |
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| Service was excellent | | I would use again and I would recommend to others.
Jeep was picked up on time and delivered earlier than expected.
Price was reasonable.
Overall, it was excellent service with limited concern and a fair price. [ View ] |
| | | Brian Doyle | | 9/29/2010 4:39:00 PM |
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| CAR TRANSPORTATION EXPERIENCE | | THE DELIVERY WAS LATE,BUT THE CAR CAME IN GOOD CONDITIONS.
AS A RESULT OF THE LATE DELIVERY I HAD TO INCUR THE COST OF A RENTAL CAR FOR FOUR DAYS IN THE AMOUNT OF $ 146.00 .I EXPECT A REFUND IN THE AMOUNT OF THE RENTAL CAR COSTS.WILL I GET IT?
PLE... [ More ] | | I would like to go over the facts about this transport:
The vehicle was picked up on the 2nd day of the contract, not at all late.
The delivery took place 8 days later. Since the average transport time from Florida to California is 7 to 11 days, it is safe to say the delivery was well within the norm, and well within the timeframe the customer was given at the time of booking.
I do not understand how Mr. Alex Lenci, who, by the way, is NOT the person that entered the contract with us, expected the car 4 days before the actual delivery date. That would have been 4 days on a 2,660 mile trip, roughly 665 miles a day. To do this, a carrier would have to drive 11 hours per day, non-stop. FMCSA regulations permit only for a 10 hour day per driver.
I am not sure who Mr.Lenci is or why he chose to depict us in such a negative manner, when the service rendered in this order was flawless and second-to-none.
When it comes to rental expenses, the policy is clearly outlined on ITEM #2 of our terms and conditions.
We strive to please every customer but unfortunately this is not always possible.
We at AutoStar wish Mr.Lenci all the best.
Jay Batista-ext.2225 [ view ] |
| | | alex lenci | | 9/28/2010 9:09:00 PM |
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| 2007 S600 | | I must say that after all of the bad experiences that are out there for all to read about, I entered the move process with a lot of skepticism. I was pleased to read and speak with Jose at Autostar Transport. I could not ask for any better service, c... [ More ] |
| | | Brian | | 9/27/2010 6:27:00 PM |
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