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AutoStar Transport & Logistics 
Location:80 SW 8th Street
Miami, FL 33130
Phone Number:Toll Free 888-802-8250
Secondary Phone Number:850-391-3061
Website:http://www.autostartransport.com
Time On Site:5 Year(s), 10 Month(s). Since 7/12/2007 6:10:00 PM
FMCSA Licensing:
MC-600908
AuthorityStatus
Common CarrierNone
Contract CarrierNone
BrokerActive
 View government license and insurance information.
Company Type:
(Interstate)
Broker
** This information is generated by the FMCSA Information **
 
Personalized Service - Safe & Timely Transport - Fair Pricing - -Whether you’re a first time shipper or a luxury dealer, you can count on communication with AutoStar’s friendly agents and dispatchers to be prompt, professional and thorough. Rely on AutoStar’s industry expertise, licensing and bonding to start a pleasant shipping experience today - To receive a free quote, call us at 888-802-8250 (toll free), or visit us at www.autostartransport.com.
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Overall Rating (Last Two Years*):


959 ratings & reviews posted


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  • Do The Reviews Accurately Represent This Company?
    AutoStar Transport & Logistics reports that they have an average of 4900 customers per year. Currently, this site has 404 reviews posted by individual customers for the past 365 days. So approximately 8.24% of AutoStar Transport & Logistics customers have posted a review.

    This means that 91.76% percent of their customer’s opinions are not represented on this site.
    Next Reviews on AutoStar Transport & Logistics
    Subject: Shipping my 1976 Chevy shortbox 4x4
    Review:I had been working with another Company to ship my Truck, 3 weeks later, it's still in Nevada, I was losing faith in that Broker, Charles called me and we talked about my situation, He assured me that they could get this done for me in a much more ti... [ More ]
    Rating:
    Poster:Todd Vollink
    Date:5/21/2013 7:36:00 PM
    Subject: Terrible Experience
    Review:My uncle passed away and I decided to buy one of his cars for sentimental reason. I contacted AutoStar after reviewing others. Told the representative that it was a time issue because my aunt needed the car gone due to sale of home. I was given a ... [ More ]
    Response:Hi Frank. We appreciate you taking the time to write about the transport of your vehicle and we are sorry for the problems you experienced. We worked very hard with you to find a carrier as quickly as possible on a route that was very quiet for this time of year. We make every endeavor to find a carrier at the price we quote and in this instance we also reduced our deposit to pay part of the carrier fee so that the increase in price was minimized, and that increase was only to pay the carrier, not ourselves the broker. We kept up regular communication by phone and email throughout the transport including regrettably when the carrier broke down which caused part of the delay. Unfortunately neither the carrier nor the pick up contact communicated to us that there was a problem with the truck at pick –up or we would have been able to follow that up, the carrier has let us know that it is not possible for this to have been caused by the truck but potentially another vehicle they were transporting. The issue of oil leaks is covered in our contract, and although this is an industry wide exclusion, we are working with the carrier to find a suitable resolution as this type of damage is not usually permanent. AutoStar Transport and Logistics 888-802-8250 [ view ]
    Rating:
    Poster:Frank
    Date:5/21/2013 12:51:00 PM
    Subject: Transport of car from Hawaii to Illinois
    Review:I recently moved from Hawaii to Illinois for work and looked at many companies before making a decision. Auto Star was very close in pricing to all the other companies but the customer service I received was outstanding. I also work with the public i... [ More ]
    Response:From Rosie: Hi Scott, Thank you so much for such a brilliant review. On behalf of Manny, Kyle and the rest of the team, we are all delighted you were so happy with your experience with Autostar. We pride ourselves on our great customer service team and know how important it is in keeping our customers happy and informed throughout the moving process. We are glad you appreciate this also and we will be happy to help you or a friend/family member move another vehicle in the future. Please feel free to call Rosie at 888-802-8250 Ext. 2241 or email at rosie.burt@autostartransport.com Thanks again Scott [ view ]
    Rating:
    Poster:ScottThis reviewer reports they were or plan to compensated for posting this review.
    Date:5/21/2013 12:25:00 PM
    Subject: 1965 GTO
    Review:From start to finish this was extremely well done. The worry over how to get my prized dream car from Minnesota to upstate New York was daunting until I contacted AutoStar Transport & Logistics. Dean ford was excellent to deal with throughout t... [ More ]
    Response:From AutoStar: Hey Terry, thank you so much for the review. I'm really glad we got your dream car to you in such a calm and speedy manner. I hope you enjoy many years of burning rubber in your GTO. If you or any of your friends and family are looking to have vehicles shipped in the future, you know where to come. You can contact us here on (888) 802 8250. [ view ]
    Rating:
    Poster:Terry Gaines
    Date:5/19/2013 9:17:00 PM
    Subject: Transport of Antique Chevy Pickup Truck
    Review:George was very helpful in every way. He was thorough when he explained the process of how they select drivers, the criteria and quality of transporters they have relationships with and exactly what to expect. If I ever need to transport a vehicl... [ More ]
    Response:From George Prestera george.prestera@autostartransport.com Thanks for that great review Deb. You were such a pleasure to work with. Everything went perfect from start to finish. If you or anyone you know needs a vehicle transported please give me a call. 888-802-8250 ext 2238 [ view ]
    Rating:
    Poster:Deb
    Date:5/18/2013 6:50:00 PM
    Subject: transport report caqrd
    Review:I chose this company out of twenty bids. They are honest and a pleasure to work with. Cut through the red tape and choose Autostar Transport and Logistics. You won't be sorry. [ View ]
    Rating:
    Poster:Allan Bradbury
    Date:5/18/2013 2:20:00 AM
    Subject: my 05 mustang
    Review:Kerron was awesome,he did exactely what he said he would do. He asked that I give him a chance so I did. The car was picked up the next day and delivered from Pa to Tn the day after that, my gosh how the hell can you complain? Daniels transport that ... [ More ]
    Response:From KerronL kerron.vandermerwe@autostartransport.com Hi Morgan, thank you so much for the review and thank you for the opportunity of transporting your Mustang for you. I am very glad that the transport went smoothly, however, I am not surprised, as like I told you, we only organized the best for your car. If you or anyone you know are looking to move a vehicle please do not hesitate to call me on the toll free number 888 802 8250 ext 2254 or drop me an e mail kerron.vandermerwe@autostartransport.com [ view ]
    Rating:
    Poster:vmorgan
    Date:5/15/2013 5:26:00 PM
    Subject: South Carolina to Colorado
    Review:   This was the first time buying a vehicle sight unseen, as I initially was in contact with Auto Star based upon there 5 star review. Finding the right person to handle this was the most important aspect of the transaction. Alejandro Alfonso ... [ More ]
    Response:From: Alejandro Alfonso 888-802-8250 ext 2247 alejandro.alfonso@autostartransport.com Iain; Thank you so much for taking the time to post your experience with us in such detail, we really appreciate the feedback. It was my pleasure to work with you on moving your beautiful '58 Bel air, you were open to options for delivery, always available for updates and carriers offers. As you said, we are all about the communications in AutoStar Transport and Logistics, I am glad everything worked out to your expectations. Thanks again for the great review, you know you can contact me at 888 802 8250 ext 2247 or email to alejandro.alfonso@autostartransport.com for the best price and service in the auto transport industry. Have a good one Iain. [ view ]
    Rating:
    Poster:Iain Berdzar
    Date:5/15/2013 4:15:00 PM
    Subject: Auto transport
    Review:The customer service from Charles was very helpful and he was very knowledgeable about the shipment. Everything was on time and was a very expedient process. Would recommend using this shipper for other vehicles as needed in the future. The vehicl... [ More ]
    Response:From Charles: charles.warter@autostartransport.com Hello Jon, Thank you for your splendid review. It was an easy experience working with you, we do our best to only work with the highest quality carriers and I am happy they delivered the vehicle on time. As we have been in business for almost 6 years now, we have a good system and have good contact with the carriers. We work very closely as a team here at Autostar Transport and Logistics and that shows in our work. Please do contact me should you or anyone of your friends or family need a vehicle moved in the future. Once again I am so glad that everything went smoothly. Feel Free to Contact me at 888-802-8250 (ext 2242) or Email at charles.warter@autostartransport.com All The Best Charles [ view ]
    Rating:
    Poster:Jon
    Date:5/15/2013 7:26:00 AM
    Subject: BMW transport from Texas to Virginia
    Review:Rosie Burt was pleasantly persistent in earning my transport business. She provided education and information related to auto transport as the business is unregulated, and there are a lot of dishonest transport companies out there. Thanks Rosie! ... [ More ]
    Response:From Rosie: rosie.burt@autostartransport.com Thanks for the great review Bruce. I am glad myself and the Autostar team made your first vehicle transport such a smooth and wonderful experience. We only use the best carriers and that is obvious from the professionalism and reliability of your driver George. I hope you get great enjoyment out of your new car and please do not hesitate to call me in the future. Rosie 888-802-8250 (ex 2241) rosie.burt@autostartransport.com [ view ]
    Rating:
    Poster:Bruce RThis reviewer reports they were or plan to compensated for posting this review.
    Date:5/14/2013 9:58:00 PM
    Subject: AutoStar
    Review:On-time delivery, although they were late in picking up the car due to inclement weather. But, I was upset about this since I had paid extra for the earlier pick-up time. Still got good service and price. Would use again! [ View ]
    Response:From George george.prestera@autostartransport.com Thanks for the nice review Nupar. I am so happy everything worked out perfect. If you or anyone you know needs a vehicle transported please give me a call 888-802-8250. Ext. 2238 or email at george.prestera@autostartransport.com [ view ]
    Rating:
    Poster:NGThis reviewer reports they were or plan to compensated for posting this review.
    Date:5/14/2013 9:23:00 PM
    Subject: WA to CO Move
    Review:Great Company. We cannot complain about anything. Price was fair, dates were met...it was great experience and we highly recommend this company. [ View ]
    Response:From Kirsten: kirsten.berenty@autostartransport.com Celeste, Thank you for the wonderful review. Im glad we were able to assist you in moving your daughters Jeep. We try our hardest to reach the expectations and needs of our customers. If you or anyone else needs some assistance in moving their vehicle please do not hesitate to contact me at AutoStar Transport & Logisitcs 888.802.8250 ext 2243 or email me at kirsten.berenty@autostartransport.com. [ view ]
    Rating:
    Poster:Celeste
    Date:5/14/2013 8:26:00 PM
    Subject: Prompt, informative - Very satisfied
    Review:It was easy to make an appointment, and Jason from Auto Star was very freindly and helpful. The trucker they used was also very good. He kept me informed of where he was as he came nearby the delivery point. I had to change the delivery place at the ... [ More ]
    Response:From Jason: jason.hill@autostartransport.com Dear Hiro, Thank you for the positive review. We aim to make the process as easy as possible and provide all the important information so our customers can make an informed decision in a timely manner. We only use the best carriers who are flexible if the need to change a location at the last minute arises, and I am glad this all worked out well for you. Do not hesitate to contact me in the future. Jason - 888-802-8250 ext. 2236 or email jason.hill@autostartransport.com. Thanks again! [ view ]
    Rating:
    Poster:HiroThis reviewer reports they were or plan to compensated for posting this review.
    Date:5/14/2013 5:58:00 PM
    Subject: Review
    Review:My agent was very informative and professional. He had the car picked up the day I made the order and the driver called me the day the car arrived. The driver was very polite and was careful when he was unloaded my carfrom the truck. It would be a ... [ More ]
    Response:From Charles: charles.warter@autostartransport.com Hello David Thank you very much for your positive review. We at Autostar Transport and Logistics work very hard to provide the best service in the industry. I am glad we were able to deliver what we promise, the best price, the best carrier on your route and the best customer service in the motor carrier industry. Please do contact me should you or anyone of your friends or family need a vehicle moved in the future. Once again I am so glad that everything went smoothly. Feel Free to Contact me at 888-802-8250 (ext. 2242) or via email at charles.warter@autostartransport.com. Have a Splendid Day Charles [ view ]
    Rating:
    Poster:david
    Date:5/13/2013 9:56:00 AM
    Subject: Delivery of SLK280
    Review:Gentleman who picked up my car was serious, responsible and caring. My car was delivered in exactly the same condition it was picked up. He was ready to deliver two days before our target date and that was surprising in a nice way. Excellent servi... [ More ]
    Response:From Jon Arroyo jon.arroyo@autostartransport.com Thanks for the review Sal, we do our best to only work with the highest quality carriers and I am happy they delivered early for you. Please do contact me should you or anyoneof your friends or family need a vehicle moved in the future. Jon Arroyo Tel: 888-802-8250 Ext 2249 jon.arroyo@autostartransport.com [ view ]
    Rating:
    Poster:sal
    Date:5/10/2013 8:29:00 PM
    Subject: Car transport
    Review:Car is Nicely handled. Came on time delivered on time. Could have told me that there was delay as employee was on leave. Communication missed because of that and pick up date delayed and cost increase a bit else everything was perfect [ View ]
    Response:From Mona: mona.ghosh@autostartransport.com Thank you so much for your splendid review Rajiv, iam glad things worked out, it was a great experience working with you, appreciate you using our services, please let me know if you need assistance in the near future for transporting your vehicle,will be my pleasure to assist you.Mona 888-802-8250 ext 2244. mona.ghosh@autostartransport.com Once again thank you for your response take care now. [ view ]
    Rating:
    Poster:Sri Sai RajivThis reviewer reports they were or plan to compensated for posting this review.
    Date:5/10/2013 5:00:00 PM
    Subject: My two vehicle
    Review:This is my Experience: Price is right Timing to pick up was poor ,they came to pick up one night later , They are on time on arrival. Overall I can rate this company good rate and I would recommend them to all my friends . If I move again I wi... [ More ]
    Response:From Isabella Welin de Zelaya isabella.welin@autostartransport.com Thanks for the review Minou! I am so glad that the cars arrived on time for your move over to Georgia. Sometimes its hard for the carriers / drivers to keep an exact time due to traffic, other pickups and if something breaks along the way. We do however try our best to keep you informed all the way through. We are growing as a company and will soon have our 6th year birthday which is a lot in this business. I wish you a lovely weekend, that you enjoy living in Georgia, and please contact me should you or anyone in your family need a vehicle moved in the future! Isabella Welin de Zelaya Tel: 888-802-8250 Ext 2229 isabella.welin@autostartransport.com [ view ]
    Rating:
    Poster:Minou AjamiThis reviewer reports they were or plan to compensated for posting this review.
    Date:5/10/2013 4:10:00 PM
    Subject: Satisfied Customer
    Review:I was a little nerves giving my new car to a transportation company I know nothing about accept what I read on their web page. I call Auto Star and spoke to Tammy Yugin she was very professional and answer all my questions and concern. The price quo... [ More ]
    Rating:
    Poster:Joe Guzman
    Date:5/10/2013 11:44:00 AM
    Subject: Satisfied Customer
    Review:I was a little nerves giving my new car to a transportation company I know nothing about accept what I read on their web page. I call Auto Star and spoke to Tammy Yugin she was very professional and answer all my questions and concern. The price quo... [ More ]
    Response:From Tammy: tammy@autostartransport.com Thank you Joe for the wonderful review. We try our hardest to reach the expectations and needs of our customers. If you or anyone else needs some assistance in moving their vehicle please do not hesitate to contact me at AutoStar Transport and Logistics 888.802.8250 ext 2232 or email me at tammy@autostartransport.com [ view ]
    Rating:
    Poster:Joe Guzman
    Date:5/10/2013 11:44:00 AM
    Subject: Very Satisfied
    Review:Had never used an auto transport company before and thought it might be a nightmare...it was not. The folks at AutoStar were informative, attentive and professional. Our destination may have proven challenging for most but the carrier was seasone... [ More ]
    Response:From Tammy: tammy@autostartransport.com Awesome review Cheri, thanks. We do our best to assist all of our customers, especially if it is the first time they have moved a vehicle and to communicate effectively throughout transport. If you or anyone you know needs to move a vehicle please do not hesitate to contact me at AutoStar Transport and Logistics 888.802.8250 ext 2232 or email me at tammy@autostartransport.com [ view ]
    Rating:
    Poster:Cheri
    Date:5/10/2013 7:19:00 AM
    Subject: Auto Transport
    Review:Company was friendly, courteous and helpful. This was my first time shipping a car so I was a little leery, but the Customer Service Rep was very helpful. The Company was also diligent in contacting my receiving representing advising of the approxima... [ More ]
    Response:Minnesota Max Badessich - 888 802-8250 Ext. 2237 - max.badessich@autostartransport.com Hey George, thanks for taking the time to leave me a review. I am glad you were satisfied with our services. Sorry about the short notice about the pick up time frame. Some drivers will take assignment of a transport because they are in the area and need to pick up and leave town. But it looks like we got it all taken care of in the end. Thanks again George. Minnesota Max Badessich - 888 802-8250 Ext. 2237 - max.badessich@autostartransport.com [ view ]
    Rating:
    Poster:George Lindstrom
    Date:5/9/2013 9:41:00 AM
    Subject: great service
    Review:Prompt and excellent service. great team to work with. Picked up the car on time, provided very valuable information at the time of pick. Delivery was as expected on time and car was in great condition. The delivery person was very helpful in finding... [ More ]
    Response:From: Drew Robinson drew.robinson@autostartransport.com Thank you so much for the review Harshad! We always do our best to meet our customers needs and also do our own background search on the carriers that we use to provide you with the best possible service. As we have been in business for almost 6 years now, we have a good system and have good contact with the carriers. We work very closely as a team here at Autostar Transport and Logistics and that shows in our work. I am so glad that everything went smoothly, and if you ever need assistance in moving a vehicle again, please do not hesitate to contact me! Drew Robinson Tel: 888-802-8250 Ext: 2240 drew.robinson@autostartransport.com [ view ]
    Rating:
    Poster:Harshad
    Date:5/8/2013 8:23:00 PM
    Subject: Auto haul for 2 cars and parts
    Review:Sean quoted this transport but then left for medical reasons. Sean had advised me to contact Kerron for any further information or help. Kerron did an OUTSTANDING job from start to finish! He was always honest and notified me with any updates and or ... [ More ]
    Response:From Sean sean.mcbride@autostartransport.com: Hi Kent, thanks for the great review. It was a pleasure working with you and I am glad everything went according to plan. We only work with top class carriers at AutoStar Transport and Logistics and we always extensively screen our carriers beforehand to make sure they are reputable. If you want your vehicle shipped by a professional company with a top class customer service team contact Sean, (888) 802-8250 Ext. 2239, sean.mcbride@autostartransport.com [ view ]
    Rating:
    Poster:Kent Terry
    Date:5/8/2013 4:47:00 PM
    Subject: Auto Star is reliable
    Review:I booked the order to ship two vehicles back to Oregon well in advance of my desired pickup window and then checked back approximately 7 - 8 days before my flight home. The carrier was identified shortly thereafter and the carrier subsequently calle... [ More ]
    Response:From: Tammy Yugin. tammy@autostartransport.com Thank you for a great review Jim! It was a pleasure to work with you again, and I am glad that everything went so smoothly. We always aim to do our best for our customers, and have a good communication system within the company that helps to keep you informed all the way through. If you ever need assistance in the future, please do not hesitate to contact me! Tammy Yugin Tel: 888-802-8250 Ext: 2232 tammy@autostartransport.com [ view ]
    Rating:
    Poster:jim forsloff
    Date:5/7/2013 9:17:00 PM
    Subject: AutoStar Transport - Good Service - Would Use Again
    Review:This was the first time I needed to ship a car and I was a bit apprehensive. Max at AutoStar Transport was very knowledgeable and helpful through the whole process. The driver was very pleasant when he delivered. He was also very thorough when ins... [ More ]
    Response:Minnesota Max Badessich - (888) 802-8250 Ext. 2237 - max.badessich@autostartransport.com Thank you Dianne for taking the time to leave me such a nice review. It was a pleasure to help you get the car moved. Let us know if we ever can be of service to you in the future. Minnesota Max Badessich - (888) 802-8250 Ext. 2237 - max.badessich@autostartransport.com [ view ]
    Rating:
    Poster:Dianne
    Date:5/6/2013 9:56:00 AM
    Subject: Very Well Done
    Review:The pick up was about 3 hours late and drop off about two hours early. We had to bring car to trucker about half mile from home because the large carrier could not navigate our streets with hanging trees. Car came to denver clean and no damage. Dr... [ More ]
    Response:From: Isabella isabella.welin@autostartransport.com Art, We apologize for the delay in pick up but we are glad the driver made it up by delivering earlier than expected. We are glad we could provide you with the best service possible. If your friends, neighbours, or relatives need some assistance in a move please do not hesitate to contact AutoStar Transport & Logistics who will provide you with A+ service. Please contact Isabella Welin at isabella.welin@autostartransport.com or contact me at 888.802.8250 ext 2229. [ view ]
    Rating:
    Poster:Art
    Date:5/5/2013 10:49:00 AM
    Subject: motorcycle transport
    Review:I would definitely use these guys again. I ship around 30 bikes a year and I have never received a call after the drop off, until now. I have received emails and calls to make sure all was well! GREAT SERVICE from start to FINISH! Door to door transp... [ More ]
    Rating:
    Poster:Chase Miller
    Date:5/3/2013 3:46:00 PM
    Subject: Excellent Service
    Review:I totally accepted these guys service. I am really feeling happy about my car. I am so concerned about my new car moving from coast to coast. But after seeing my car which was transported by this agency, i felt so happy. I like these guys service and... [ More ]
    Rating:
    Poster:rajesh Kareti
    Date:5/2/2013 7:56:00 PM
    Subject: Land Cruiser
    Review:Auto Star's communication was impressive and kept me in the loop. Shawn from SLP Transport was very professional and cared that he delivered the truck on time and without damage. Was meticulous on examining the vehicle. [ View ]
    Response:Rodrigo: rodrigo.franca@autostartransport.com 888-802-8250 x2224 Thank you for the great feedback. It was a pleasure working with you on your shipment. I am glad we were able to make your 1st shipping experience go smoothly. Please do not hesitate to call me in the future. Thanks again! Rodrigo [ view ]
    Rating:
    Poster:Matt Smoker
    Date:5/2/2013 7:53:00 PM
    Subject: Awesome Service by Autostar
    Review:Isabella at the Autostar Transport and Logistic were very nice and honest about everything. She was very helpful and she understood my urgency. The other person I spoke with was Danny and he was the same way. If in future I have to transport a vehicl... [ More ]
    Response:From: Isabella Welin Tel: 888-802-8250 Ext: 2229 isabella.welin@autostartransport.com. Thank you so much for a great review Muhammad! I believe that communication and honesty always goes the furthest. When you told me you needed it moved quickly from an auction, we had to act accordingly. We work as a very close team here at Autostar Transport and Logistics. I am so glad that you are happy with the service and we will be happy to help you out again for any further shipments you, or your family and friends might need to get done. Thanks again! Isabella Welin Tel: 888-802-8250 Ext: 2229 isabella.welin@autostartransport.com [ view ]
    Rating:
    Poster:Muhammad Waqar
    Date:4/25/2013 7:39:00 PM
    Subject: VERY PLEASED CUSTOMER
    Review:Alejandro was the prefect broker I will recommend and use him again if opportunity permits.Car was dirty but that is to be expected on an open carrier. This was $225.00 cheaper than another company I was considering. THANK YOU AutoStar Transport and ... [ More ]
    Response:From: Alejandro Alfonso 888-802-8250 ext 2247 alejandro.alfonso@autostartransport.com Thanks for the great review. It was a pleasure to work with you and I am glad everything went smoothly. If you need any assistance in the future please do not hesitate to call or email me alejandro.alfonso@autostartransport.com 888-802-8250 Ext. 2247 [ view ]
    Rating:
    Poster:SHIRLEY WILLIAM
    Date:4/25/2013 4:19:00 PM
    Subject: Excellent Service beginning to end
    Review:Autostar service was excellent from the time I placed the order to when the car was delivered. They emailed and phoned me throughout the process with updates on my car's location. I would definitely use them again. [ View ]
    Response:From: Sean Mcbride 888-802-8250 ext 2239 Sean.mcbride@autostartransport.com Hi Robert. Thank you very much for your order and the great review. We aim to provide the best service and communication so I am pleased we delivered. For your next auto move please do contact me directly at 888-802-8250 ext 2239 or by email at Sean.mcbride@autostartransport.com. [ view ]
    Rating:
    Poster:Bob Y
    Date:4/24/2013 9:02:00 PM
    Subject: Great service with Autostar Transport
    Review:I had listed my Honda Van with another company and after three weeks gave up as nothing had happened and there was no activity with getting my van moved. An hour later, I called Drew at Autostar transport and asked him to help me. 30 mins later, he h... [ More ]
    Response:From Drew Robinson 888-802-8250 ext. 2240 Drew.Robinson@autostartransport.com: Hey Stan, Thank you for such a great review! I hate to hear when someone books with a company and does not receive what they have paid for. When I am asked for a quote to transport a vehicle, I give you the best possible price in which WILL move your vehicle. We examine your route, your pickup and delivery locations, and the other vehicles that need to be transported on your route, we prepare a quote for you after taking into consideration all of these factors. When these factors have been accurately accounted for, a carrier can be secured within a timely fashion. If you, or anyone you know are looking to transport a vehicle in the future, I would be happy to help get these vehicles onto the road and transported safely. You can always reach me here at 888-802-8250 ext. 2240 or by email at Drew.Robinson@autostartransport.com Best Regards. [ view ]
    Rating:
    Poster:Stan B
    Date:4/24/2013 7:00:00 PM
    Subject: 1970 AMC AMX
    Review:Very nice communication with Aauto Star. the carrier was very nice and good communication to. was 2 days earlier but no matter, i was happy. will recommend to anybody, Thanks, Michel Goulet [ View ]
    Response:From George Prestera george.prestera@autostartransport.com 888-802-8250 ext 2238: Thanks for the great review Michael!!! I am so happy everything went perfect. We even had your car delivered two days earlier. If you or anyone need a vehicle transported please give me a call. George 888-802-8250 ext 2238 george.prestera@autostartransport.com [ view ]
    Rating:
    Poster:Michel Goulet
    Date:4/24/2013 6:30:00 PM
    Subject: Important to get a responsible agent
    Review:The delay was mainly caused by the agent who took the case originally, who happened to drop the ball and did not do what he had promised. The other staff at AutoStar are somewhat helpful, especially the dispatcher Charlotte and another gentleman nam... [ More ]
    Response:Dear Ruby, on the 3rd of March you spoke to our agent and confirmed you needed your Mercedes to be delivered in FL by the 4th of April. That same day we secured 2 separate carriers that could pick up your Mercedes on the 27th March and have it delivered on or after the 4th April as you requested and at the quoted rate. We then contacted you to inform you about these options, and advised in order to secure a spot we needed a deposit to be paid. This is generally paid by credit card however you did not want to use your credit card, and opted to deposit the funds direct into our bank account which took more than a week and therefore the carriers we had found had not only filled the spots but left the area. You actually issued the payment IN THE MIDDLE of the timeframes that the vehicle SHOULD have already been on the road. Once the payment was made, a carrier was promptly dispatched and the normal 7-10 day coast to coast transport then took place. To say that your agent dropped the ball is grossly unfair and disingenuous. If you had made the payment on time to secure the carrier, you would not feel as if the delivery was late. Good luck to you in the future, Ruby. Best regards, Customer Service AutoStar Transport and Logistics 888-802-8250 [ view ]
    Rating:
    Poster:Ruby Laney
    Date:4/24/2013 4:55:00 PM
    Subject: car transport
    Review:We had a car that needed to go from Florida to Pennsylvania We wasted alot of time trying to get this car to Pa, with another company, almost a month waiting for word. Then Max called just to check if we got the job done. So he set up to have the ca... [ More ]
    Response:From Max Badessich 888- 802-8250 Ext. 2237 max.badessich@autostartransport.com: Hello Kathy, thanks again. It was a pleasure to help you get the Camero shipped. I am glad the driver we found for you worked out so well. You should have her add us on facebook so we can add her photo to our client photo wall!! Let me know if I ever can be of service to you again. Thank you again for such a nice review. Minnesota Max Badessich 888- 802-8250 Ext. 2237 max.badessich@autostartransport.com [ view ]
    Rating:
    Poster:Katherine BeskaThis reviewer reports they were or plan to compensated for posting this review.
    Date:4/19/2013 2:24:00 PM
    Subject: A highly satisfied customer
    Review:A highly dependable company my family have used them twice and i plan to use them again. They are very professional and on time and their prices are fare. I would definitely recommend them to anyone [ View ]
    Response:From Rodrigo Franca: 888-802-8250 ext 2224 rodrigo.franca@autostartransport.com. Emeka, thanks for your great review. I am glad that you and your family are our customers. It has been a pleasure working with you. If you need a vehicle moved at a fair and reasonable price, give us a call at AutoStar Transport and Logistics. Rodrigo, 888 802 8250 ext 2224 or by email at rodrigo.franca@autostartransport.com [ view ]
    Rating:
    Poster:Emeka
    Date:4/15/2013 6:39:00 PM
    Subject: Extremely Satisfied!
    Review:Auto Star did a great job transporting my Jeep CJ-; Rosie did and amazing job finding a carrier for me. In addition, I had a special request that included two Jeep Doors that were not attached to the Jeep to be part of the transport and Rosie made i... [ More ]
    Response:From: Rosie Burt 888-802-8250 ext 2241 rosie.burt@autostartransport.com Hi Richard. Thank you so much for the great review. Im delighted we got your jeep moved so quickly and efficiently. We are very proud of our teamwork here at Autostar and speaking on behalf of myself and Danny it was a pleasure working with you on this. If you or anyone you know ever needs any vehicles moved in the future then please do get in touch at 888-802-8250. ext 2241 or send me an email at rosie.burt@autostartransport.com [ view ]
    Rating:
    Poster:Rich
    Date:4/14/2013 4:23:00 PM
    Subject: highly recommend
    Review:Contacted several transport companies via email and Paul Duggan from Auto Star contacted me and provided me with all the information I needed in a timely matter. He was able to arrange for the pick up of my vehicle from Indianapolis Indiana on April ... [ More ]
    Response:From Paul Duggan: 888-802-8250 ext 2253 paul.duggan@autostartransport.com Hi Milly, thanks for taking the time to post a review. The whole team at Autostar Transport and Logistics works very hard to provide the best service in the industry. Should you need our services in the future, please do not hesitate to get in contact. Thank you once again for your business. Paul, 888 802 8250 ext 2253 or by email at paul.duggan@autostartransport.com [ view ]
    Rating:
    Poster:Milly H.
    Date:4/12/2013 9:33:00 PM
    Subject: Great Move
    Review:After choosing AutoStar and setting up the pick up, Rodrigo found a shipper in 2 days that picked up the truck on time and got it to Colorado fast and safe. It was a perfect experience, and if I choose to move a vehicle again, AutoStar will be the c... [ More ]
    Response:From Rodrigo Franca: 888-802-8250 ext 2224 rodrigo.franca@autostartransport.com. Hi Eric, thanks so much for your review! We always try to provide the best and I am glad everything worked so smoothly. It was a pleasure working with you. If you or anyone you know needs a vehicle transported in the future please give me a call! Thanks again. Rodrigo 888-802-8250 ext 2224 rodrigo.franca@autostartransport.com [ view ]
    Rating:
    Poster:Eric
    Date:4/11/2013 10:42:00 PM
    Subject: Good first experience
    Review:This was the very first time I was moving my car, that too across the entire east coast. I was initially anxious and worried who to trust and who not to. But after reading several good reviews online and market reputation of Autostar, I decided to co... [ More ]
    Response:From Drew Robinson 888-802-8250 ext. 2240 Drew.Robinson@Autostartransport.com: Hey Sohil, Thank you for the excellent review. We do our very best to arrange these transports to work with our customers schedules. I am happy we were able to arrange this in such a way that the vehicle was delivered right on time. We know it can be a vexing process to transport a vehicle and this is why we keep in touch and stay communicative so that you know what is going on and where your vehicle is. If you or anyone you know are looking to transport in the future, please give us a ring here at 888-802-8250 ext. 2240 or by email at Drew.Robinson@Autostartransport.com [ view ]
    Rating:
    Poster:Sohil GolwalaThis reviewer reports they were or plan to compensated for posting this review.
    Date:4/11/2013 9:26:00 PM
    Subject: Awesome Service !!
    Review:I loved the way the Rep followed up and keep me up to date on status of booking till delivery, He always responded to my emails and phone calls promptly. Delivery was on time and in perfect condition. I would love to use the service again. [ View ]
    Response:From: Alejandro Alfonso 888-802-8250 ext 2247 alejandro.alfonso@autostartransport.com Hi Haider. Thank you very much for the awesome review and for referring your friend to our company. I am glad we were able to deliver what we promise, the best price, the best carrier on your route and the best customer service in the motor carrier industry. For your next auto move contact me directly at 888-802-8250 ext 2247 or by email at alejandro.alfonso@autostartransport.com. We do appreciate your business. [ view ]
    Rating:
    Poster:Haider JarralThis reviewer reports they were or plan to compensated for posting this review.
    Date:4/10/2013 5:53:00 PM
    Subject: First Time Auto Transport experience
    Review:Being the first time ever transporting a vehicle anywhere I was more than a little apprehensive. Did a search on line and talked to about 8 companies. Owen McCafferty, my Transport Coordinator was very helpful, reassuring and patient. He followed up... [ More ]
    Response:From Owen: Hey Chuck, Thanks for writing such a great review. I was only happy to answer your questions and help you get your vehicle moved. Nick also did a great job ensuring the transport went smoothly and your vehicle was delivered in a timely fashion. We only work with the best carriers here at AutoStar Transport and Logistics and we strive to offer the best service possible. I look forward to working with you again Chuck. Any recommendations made will be met with the same professional service. Please let me know if I can assist you in the future. Thanks again. Owen McCafferty - 888-802-8250 ext 2256 - owen.mccafferty@autostartransport.com [ view ]
    Rating:
    Poster:Chuck Woolever
    Date:4/9/2013 5:51:00 PM
    Subject: !st. time user
    Review:I am glad to say Auto-Star Transport delivered our jeep earlier than expected.The service was great@ price was reasonable.Hector (Dispatcher) was very informative on all I needed to know about how my vechical would be handled. And the driver(Javier) ... [ More ]
    Response:From Customer Services: Thanks so much for the great review Louis, we do our best to provide well priced transport. We are very happy that you received great service from the carrier. If you or anyone you know needs a vehicle transported please do call toll free 888 802 8250. [ view ]
    Rating:
    Poster:Louis Cabral
    Date:4/5/2013 6:47:00 PM
    Subject: Outstanding Team Work
    Review:Great, quick service. George,Keristin, Charlotte, Danny gave 100 % team work and a outstanding job and kept in communication all along. It took a few days but they found a professional, friendly and quick company J J Auto Transport to transport my 1... [ More ]
    Response:From George Prestera 808-802-8250 ext 2238 Thanks for the great review Dwayne!!! I am so happy everything went so well. We had your vehicle picked up and delivered real quick and in perfect condition. If you are anyone you know need a vehicle transported please give me a call. george.prestera@autostartransport.com [ view ]
    Rating:
    Poster:Dwayne
    Date:4/5/2013 12:59:00 PM
    Subject: Appreciation
    Review: Thank you Auto Star Broker, You guys faster than any others reacted on my quote and fulfilled your obligations with excellence. Good customer service and willingness to cooperate. You keep your words, very important in any business. W... [ More ]
    Response:From: Nicolas Velozo, 888-802-8250 Ext. 2234, nicolas.velozo@autostartransport.com Phillip, Thank you very much for taking the time to write such a great review and I am glad that everything went well. I hope to do business with you soon! Nicolas Velozo, 888-802-8250 Ext. 2234, nicolas.velozo@autostartransport.com [ view ]
    Rating:
    Poster:Philip Mur
    Date:4/5/2013 12:48:00 PM
    Subject: Auto Transport from NJ to SC
    Review:Kyle and others at Auto Transport were very professional. The person who brought our car was a nice man. However, he had to call and delay delivery at least three times. the car arrived with mud-caked wheels-inches thick. When we asked about this, he... [ More ]
    Response:From Kyle: Thank you for taking the time to write a review Barbara. The whole team at AutoStar Transport and Logistics works very hard to provide the best service in the industry, and we do our best to get vehicles transported in a timely manner. Occasionally there are delays caused by things out of our control, and all efforts are made to keep you informed of the situation. The carrier we used for your transport was a Licensed and Bonded with a 100 percent rating. Pulling a trailer instead of driving an 8 car hauler in no way affects the carriers legitimacy or the level of service you should have received. Once again I apologize for the delays and am glad that your vehicle has arrived. Thank you for your time and if you or anyone else should need to ship a vehicle in the future give me a call at 888-802-8250 ext. 2223 or kyle.schmoyer@autostartransport.com [ view ]
    Rating:
    Poster:Barbara
    Date:4/4/2013 7:57:00 AM
    Subject: very nice
    Review:Very nice company with excellent team work. I can always find someone to help me instead of leaving a voice massage and waiting for reply. I would definitely contact AutoStar next time and would recommend to anyone who needs to ship a vehicle. [ View ]
    Response:From Nicolas: Hey Laura, Thank you very much for taking the time to write such an excellent review, I appreciate you taking the time to write this. I hope to work with you in the future. Nicolas Velozo, 888-802-8250 Ext. 2234, nicolas.velozo@autostartransport.com [ view ]
    Rating:
    Poster:Laura
    Date:4/4/2013 2:17:00 AM
    Subject: car hauling
    Review:the service was very good they took care of the paper work in a good manner replied back to me when i wanted to know someing .when they arrived on time they looked the car over with me and put it on the car hauler very careful it was my first time u... [ More ]
    Response:From Paul: paul.duggan@autostartransport.com 888-802-8250 ex.2253., Thomas, Thanks for the nice review. I was very happy to assist you with this and look forward to working with you again in the future! Paul Duggan, paul.duggan@autostartransport.com 888-802-8250 ex.2253 [ view ]
    Rating:
    Poster:thomas ras
    Date:4/3/2013 7:35:00 PM
    Subject: classic Beetle transport
    Review:Great experience. The job was below bid & Max kept us informed the whole time. Thanks for taking care of our baby, the Beetle. [ View ]
    Response:Max Badessich, max.badessich@autostartransport.com, 888-802-8250 ext 2237 Thanks, Donna, for leaving me such a nice review. I was more than happy to have helped you save 50 dollars off the quoted rate for transportation services. Please feel free to contact with any future transportation needs. Max Badessich, max.badessich@autostartransport.com, 888-802-8250 ext 2237 [ view ]
    Rating:
    Poster:donna
    Date:3/27/2013 7:45:00 PM

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