AutoStar Transport & Logistics  | |
| Location: | 1250 High Road
Tallahassee, FL 32304 |
| Phone Number: | Toll Free 888-802-8250 |
| Secondary Phone Number: | 850-391-3061 |
| Website: | http://www.autostartransport.com |
| Email: | dispatch@autostartransport.com |
| Time On Site: | 4 Year(s), 7 Month(s). Since 7/12/2007 6:10:00 PM | | FMCSA Licensing: | MC-600908 | Authority | Status | | Common Carrier | None | | Contract Carrier | None | | Broker | Active | |  View government license and insurance information. | Company Type:
(Interstate) | Broker
** This information is generated by the FMCSA Information ** | | | | Personalized Service - Safe & Timely Transport - Fair Pricing
- -Whether you’re a first time shipper or a luxury dealer, you can count on communication with AutoStar’s friendly agents and dispatchers to be prompt, professional and thorough. Rely on AutoStar’s industry expertise, licensing and bonding to start a pleasant shipping experience today - To receive a free quote, call us at 888-802-8250 (toll free), or visit us at www.autostartransport.com.
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Have your own experience with AutoStar Transport & Logistics to share? Click Here to add a review. Overall Rating (Last Two Years*): 
694 ratings & reviews posted
Do The Reviews Accurately Represent This Company?
AutoStar Transport & Logistics reports that they have an average of 950 customers per year. Currently, this site has 457 reviews posted by individual customers for the past 365 days. So approximately 48.11% of AutoStar Transport & Logistics customers have posted a review.
This means that 51.89% percent of their customer’s opinions are not represented on this site. |
| Prompt Delivery | | They were very prompt in delivery as promised. My price was 750 as quoted but since I booked it online, they did give me a $25 discount on the total which meant I only paid 725. This price is very reasonable from CA to FL.
Pickup: On the pick up ... [ More ] |
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| VA - SFO Car Shipment | | I was pleased with the services provided by AutoStar transport. Initially, I went with another firm out of CA because of a lower quoted price. However a week and never hearing from the I went with Autostar as they were communicative and explained t... [ More ] |
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| Good, but understand the industry | | First let me start by saying that my car was picked up one day early and arrived one day earlier than expected. That was a good thing! The car arrived in the same shape as it was at the point of origin.
However, if you've never shipped a car bef... [ More ] |
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| Great Company | | Always check auto reviews before you decide which company is best for you.I had been trying to ship my ford mustang to my son in Utah,I was working with Auto Transport & Logistics,with Adam and my car never moved,and they stopped answering my cal... [ More ] | | Lori, thanks for the review and your very kind words! It angers me when I see brokers purposefully throwing out low quotes to entice customers. We do NOT use a computer to generate quotes so I knew the other broker would NOT be able to move your vehicle because of your very challenging pick up location (a peninsula in the Chesapeake Bay!). I was honest with you and told you that it was NOT going to move yesterday and gave you options over the course of some weeks suggesting a pick up location to meet a carrier at a more central location. Lori, we always tell customers to do thorough background checks before allowing anyone to touch your vehicle. I wish I could have saved you the frustration, but at the end of the day your son has received his vehicle and AutoStar Transport & Logistics got the job done (NOT to be associated with the other guy, Auto Transport and Logistics, who quickly took your deposit and then would not take your calls. Save time and aggravation, contact Brian Douglas directly at AutoStar Transport and Logistics on 888 802 8250 x2245 or by email at brian.douglas@autostartransport.com. [ view ] |
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| Great Experience!!! | | I am impressed with the great experience I was really concern because I never used that service before but once I noticed the amazing customer service I was already happy!!! Thank you so much to all that have helped me very happy by shipping my car, ... [ More ] | | Hi Ana, thank you for writing such a nice review. It was a pleasure to ship your vehicle and I am really happy everything went so smoothly. If you ever need a vehicle shipped in the future, do not hesitate in calling me directly at 888 802 8250 ext 2221 or by emailing me at sam.mckenna@autostartransport.com and I would be more than happy to take care of it. Best of luck with everything! [ view ] |
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| I would use again | | It took a while to actually get a confirmed pickup. Once3 the pickup was confirmed, the entire process moved very smoothly with lots of follow up by my contact person. He returned every call I made promptly and answered all my questions with knowledg... [ More ] | | Thank you for your great review Jesus, here at Autostar we work very hard for our customers, some pick up locations are a little tougher than others hence the slight delay getting a carrier but no matter what the location be assured we will work hard for you too.
If you need our services again please contact me, John Imbastari at 888 802 8250 ext. 2253 or by email john.imbastari@autostartransport.com
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| Excellent service | | Everything went well and on time. The driver was a great person and Jon is a great individual as well. [ View ] | | Thanks for the review Sigfredo, The whole team at AutoStar Transport works very hard to provide the best service in the industry. Please feel free to contact me directly if you should need our services in the future, and thanks again! 888-802-8250 x2249 or jon.arroyo@autostartransport.com [ view ] |
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| Autostar review | | Taylor from Autostar was the best! She was very helpful and patient with me. She gets the job done. The carriers she booked for me were awesome! They got my cars delivered on time and without damage. If you need to ship your cars or car go with Autos... [ More ] | | Melissa,
Thanks for the lovely review Melissa! It was a pleasure to work with you. I know that finding a confirmed carrier before you sign any contract or put any money down makes shipping a car a lot less stressful and I am happy to do that and make the process a pleasant one. I really appreciate your business and look forward to working with you guys again in the future. Taylor Daly 888-802-8250 ex.2236
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|  | | melissa | | 2/7/2012 3:52:00 PM |
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| Review AutoStar Transport | | The pick up and delivery were well coordinated. I asked for an earlier pick up and had a carrier there in two days. The car was shipped to an address other than my home in Florida and the delivery was well coordinated with my son. [ View ] |
| | | Richard Saari | | 2/7/2012 11:09:00 AM |
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| Review AutoStar Transport | | The pick up and delivery were well coordinated. I asked for an earlier pick up and had a carrier there in two days. The car was shipped to an address other than my home in Florida and the delivery was well coordinated with my son. [ View ] | | Thanks for the great review Richard!!! I am so happy everything was well coordinated . If you or anyone you know need a vehicle transported please give me a call. George 888-802-8250 ext 2238 george.prestera@autostartransport.com [ view ] |
| | | Richard Saari | | 2/7/2012 11:01:00 AM |
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| Happy Customer | | I am satisfied customers and will recommend AutoStar Transport to anyone who is looking to ship a vehicle. I first got in contact with the company in Sept. but wasn't able to get my car ship until Jan. because of my financial problems. AutoStar even ... [ More ] | | Thank you so much for the review! It makes me so happy to hear how satisfied you were with the entire team at AutoStar. We always strive to bring, fast, reliable, and affordable transportation with a smile for all our customers. Please never hesitate to call if you, a friend, or a family member have any questions or needs regarding transportation. I am looking forward to delivering 5-star service for you again. Best Regards in your new city, Alexander Rera 888-802-8250 ext 2243…Alexander.Rera@autostartransport.com [ view ] |
| | | Nahweh Andrews | | 2/4/2012 2:24:00 PM |
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| AUTOSTAR TRANSPORT | | DRIVER WAS ON TIME, NO DAMAGE,AND THE PRICE WAS VERRY GOOD. AUTOSTAR CONTACT PERSON WAS HELPFULL AND I WOULD USE THEM AGAIN. [ View ] |
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| AutoStar | | Picking the transportation company/broker seemed more difficult than purchasing the car. AutoStar was straight forward and answered the questions i had and the transportation went great. [ View ] | | Thanks for the nice review Clifford. Everything went well transporting your vehicle and we were able to do it for a great price. If you or anyone you know need a vehicle transported please give me a call. George 888-802-8250 george.prestera@autostartransport.com [ view ] |
|  | | clifford | | 2/2/2012 2:36:00 PM |
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| Car Transport Was PAINLESS! | | This was not my first time transporting a car. I had dealt with other car shipping companies that disappointed time and time again! So let's just say I was dreading having to deal with finding another company to ship my car this time. After getting q... [ More ] | | Hi Eunice, thank you so much for taking the time to write a fabulous review. It is always our aim to get your vehicle delivered within the time frame you require for the best price possible. I am very pleased we were able to change your views on the transport industry and should you ever need our services again we will be happy to help in every way we can. Kim Dunton 888-802-8250 ext 2234 kim.dunton@autostartransport.com [ view ] |
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| General Comment | | I had been looking for a quality carrier for 3 days over the internet and George Prestera was the first person to actually call me and review the entire process, everyone else simply sent an email and wanted me to call them.
Everything went exac... [ More ] | | Thank you for the great review and the opportunity to help transport your vehicle Jim!!! I am so happy that everything worked out perfect. If you or anyone else needs a vehicle transported please give me a call. George 888-802-8250 george.prestera@autostartransport.com [ view ] |
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| Vehicle transport from Calif. to North Carolina | | Auto Star transport moved a vehicle for me from California to North Carolina. Jon made the process simple and painless. He was well informed and articulated every step that would occur during the transport. Jon assisted with all of the pickup and ... [ More ] | | Thanks for the great review Steve, I understand how many people can feel when shipping a vehicle for the first time, so I strive to make the process as transparent as possible. Please feel free to contact me directly if you should need our services in the future, and thanks again! 888-802-8250 x2249 or jon.arroyo@autostartransport.com [ view ] |
| | | Steve | | 1/31/2012 8:21:00 AM |
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| 2000 Impala | | Their broker fee is less than most others...which leaves more money for the driver. My car was picked up and delivered to me in five days after they took the order. I have had many cars moved and these people are the best. [ View ] | | Hi Phil, thank you for taking the time to write a review. Im happy to hear you had a positive experience with us, it was my pleasure to work with you. Please dont hesitate to email or call me if you need any assistance in the future. Mary Curtiss 888.802.8250 mary.curtiss@autostartransport.com [ view ] |
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| On time | | Please go with this company if you want to transport your vehicle. I ordered very late but they managed to deliver on time at destination and They were very easy to deal with and they provide contract. [ View ] | | Shravan
Thanks for your nice review. We like to work with a week lead time more or less, but we can also find same day carriers if you need a quick pick-up. I look forward to your business in the future. Taylor Daly 888-802-8250 ex.2236 taylor.daly@autostartransport.com
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| | | Shravan | | 1/30/2012 10:52:00 PM |
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| excellent service | | My experience was fantastic! Everyone was extremely polite, responded to emails and phone calls promptly. I had heard so many horror stories from people that had used other companies about damages to cars, or had delays in delivery that I was so happ... [ More ] | | Hi Amanda, Thank you kindly for taking the time to write a great review about your experience with us. I was originally dealing with your transportation prior to my annual vacations, but passed your case over to Jose - here at Autostar we all look after each other's customers as if they were our own, making the client feel relaxed no matter who they talk with!
If you or anyone you know is looking to transport their vehicle, please feel free to pass on my name or Jose, Thank you again.
Andrew O'Driscoll 888-802-8250 ext. 2235 or Jose Ortiz Luna 888-802-8250 ext. 2229
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| | | amanda | | 1/30/2012 8:06:00 PM |
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| acceptable | | So the pick up was four days later than expected and then delivery a day earlier than expected (based on late pick up) but it all worked out fine in the end. The price was competitive and the service within acceptable realms. The most important thin... [ More ] | | Hi Amber,
Thank you for your good review. We appreciate all feedback from our customers. I am sorry it was not clear for you about the shipping dates. Based on our phone conversations, I had explained that most vehicles are picked up within 3-5 days from the 1st available date, and yours was picked up on the 4th day, even though the contract does allow for 10 business days. I am glad that finally everything worked out OK, and would look forward to serving any transport needs you may have in the future. Joe Meli 888-802-8250 ext 2244 joe.meli@autostartransport.com
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| 1960 Ford F-250 | | My whole experience with AutoStar was excellent! From contract to delivery, all went very smoothly. Just the way I like it. [ View ] | | . . . and smooth is just the way we do it. Thanks for the great review. If we can help you out again, do not hesitate to call us, we will be here. Ben Moreira (888) 802-8250 Ext. 2252 Ben.moreira@autostartransport.com [ view ] |
| | | Kris Kelly | | 1/30/2012 4:27:00 PM |
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| Not what we discussed | | I originally got several quotes from different companies but i went with AutoStar for the price and how curtious they were. I received a quote for $575 dollars which when i contacted the company a week or so later i was told that it can still be done... [ More ] | | We are very sorry to hear that Andrew felt as if he were forced into paying a higher than quoted amount to have his vehicle transported, when it was actually Andrew who requested to expedite the order, so that the vehicle could be delivered by a certain date. Andrew had originally opted for our budget rate of $595 which comes with a 10 day window for pickup which we would have fulfilled, but on the first available pickup date, he opted for our expedite service which got his vehicle picked up and delivered in the time frame of his choosing. Here at Autostar we appreciate the hard times, and do offer budget rates to all our customers who have some flexibility in transporting their vehicles, as well as expedite service for those who need it. We do appreciate the feedback and wish Andrew the best in the future. Mark Dugger - General Manager. 888-802-8250 Ext. 2227. Mark@autostartransport.com [ view ] |
| | Andrew | | 1/30/2012 1:27:00 PM |
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| military move | | The customer service in the beginning was excellent as I was in a difficult situation in moving my military daughter's car home. Thank you Joe! They gave me a 2 week time frame for the movement of the vehicle and it showed up at the end of that tim... [ More ] | | Hi Martha,
Thank you for your good review!
I am so glad we could move your Avenger in time, and being helpful to bring your daughters car at home as arranged. Joe Meli 888-802-8250 ext 2244 joe.meli@autostartransport.com
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| | | Martha | | 1/30/2012 9:40:00 AM |
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| It was winter and the driver had my car running and warming up for me! | | I called about 50 places to ship my new Lancer from the dealer in Florida to my home in Michigan. Some were as high as over $1200. I checked all of them for their time in business and the BBB reports. I was very hesitant with this entire set-up of... [ More ] | | Darlene,
It was a pleasure to get your car there safely and by the looks of what you said, almost at half the price you were getting quotes for. Autostar and I will be happy to provide the same stellar service for you or anyone else you know that needs to transport their vehicle. Thank you for your positive feedback.
john.imbastari@autostartransport.com or 1-888-802-8250 ext. 2253
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| Great team/great driver | | Excellent experience including the logistics team and the driver. Team was in contact throughout whole process, driver was very friendly and easy to work with. He called the destination place and let them know his schedule, was on time and even offer... [ More ] | | Thanks for the review Beth. It was my pleasure to assist you and I am so glad that we were able to make this such smooth transaction. The whole team at AutoStar Transport works very hard to provide the best service in the industry. If you ever need our services in the future, please do not hesitate to contact me directly. Thanks again! Jon Arroyo 888-802-8250 ext. 2249 or jon.arroyo@autostartransport.com [ view ] |
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| Great team/great driver | | Excellent experience including the logistics team and the driver. Team was in contact throughout whole process, driver was very friendly and easy to work with. He called the destination place and let them know his schedule, was on time and even offer... [ More ] |
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| Transport of my car | | The first time I used your service with Tammy it was very efficient but the second time I feel it could have been better. Having said that I am satisfied that my car was transported by your company and will probably use you again.
Thanks [ View ] | | Hi Chinni, we appreciate you writing a review about your experience. Im sorry things didnt go quite as smoothly this time as they did last time. Our number one priority is to ensure that our customers are satisfied with our service, so all feedback is welcome. Glad to hear that you are still happy with our service and will use us again in the future. Please let me know if I can do anything for you Mary Curtiss 888.802.8250 ext 2242 mary.curtiss@autostartransport.com. [ view ] |
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| Was a good experience will work with them again | | They are really good. I liked them. The transport broker and driver were knowledgeable and professional. Thought it would take a while to get my car here in Texas but it was matter of 2.5 days. Driver called me when he was in pickup location and in t... [ More ] | | Krishna, I am grateful that you took the time to write a review and am pleased that your experience was positive. Thank you for being responsive to a carrier that we found in the area. Please let me know if I can be of assistance to you, your family or friends in the future. Best, Brian Douglas at AutoStar, 888 802 8250 x2245 or by email at brian.douglas@autostartransport.com
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| Thank You-Excellent service from beginning to end | | This was my first time using a transport company and nothing could have been done to make the process go any better. John Imbastari was fantastic to work with. He stayed in constant communication with me, the dealer and the driver and he was up fro... [ More ] | | Bryan,
Thank you for the excellent review, it is always nice to be able to give a first time transporter a great impression. Autostar and I strive for excellence and are in business for the customer. Our goal is to get referral business from you and in order to get that, we know that we have to get the job done right!
It was also very gratifying to know that your 2001 Ferrari arrived safely to you. We made sure we assigned an experienced driver to handle your baby!
If you know of a friend or family member in need to move their car, please send them my way!
john.imbastar@autostartransport.com or 1-888-802-8250 ext. 2253
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| | | Bryan | | 1/27/2012 11:35:00 AM |
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| Customer Service | | I was impressed with the communication between George personally and myself. He was prompt in contacting me while I was still shopping for a carrier and answering all of my questions clearly and thoroughly. Then when I decided to use him as my contac... [ More ] | | Thanks for the great review Richard!!! I am so happy that I was able to find a carrier to meet not only your schedule but the schedule of the seller. You were a pleasure to work with. If you or anyone else needs a vehicle transported please give me a call. George 888-802-8250 ext 2238 george.prestera@autostartransport.com
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| Good service | | I would definitely use Autostar to transport my vehicles again if needed.
They were prompt, courteous and knowledgeable. [ View ] |
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| Good service | | I would definitely use Autostar to transport my vehicles again if needed.
They were prompt, courteous and knowledgeable. [ View ] |
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| Good service | | I would definitely use Autostar to transport my vehicles again if needed.
They were prompt, courteous and knowledgeable. [ View ] | | Thanks for the nice review Teresa. I am glad everything went so smoothly. If you or anyone else you know needs a vehicle transported please give me a call. Andrea 888-802-8250 ext 2233 andrea.gallagher@autostartransport.com
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| 2 Thumbs Up for Autostar | | I was pleased with my first experience in transporting my car. Ben and the rest of the support team were professional and courteous. They walked me through "the process" so it was clear to me what the steps were and setting expectations. It... [ More ] | | Hi Rich, thank you so much for the positive review! It is always nice when someone is referred to us as you were, and it is even nicer when we reward that trust with quality service. Please let me know if you need another free quote at 888-802-8250, ext 2257 or email me, Benjamin, at benjamin.weaver@autostartransport.com . [ view ] |
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| Car Delivery | | The experience was disappointing. Communication was a bit weak. They underbid and, immediately after receiving my deposit, tried to raise the price. This, I believe, is common in the industry. Buyer beware!! [ View ] | | Thank you for taking the time to write a review. Though I am sorry to hear that you felt that you experience was unsatisfactory, I would like to remind you that the total cost of the move was less than the originally quoted price. At your request, we lowered the price $50 with the understanding that it may take a few more days to find a carrier. While making calls to carriers to confirm pickup, a carrier called us offering to move your vehicle and requested $50 more to do so (the price of the original quote). We always strive to maintain open lines of communication between our agents, customers, and carriers. For this reason, any and every option is brought to our customers attention. Failure to have called you with this option would have been both unprofessional and negligent.
When a second carrier called asking for $25 more, we took money out of our own pockets to have the vehicle moved quickly. The vehicle was delivered in excellent condition in only 6 days on a route that normally takes 7-10 days. At no point did we require you to pay more money and, in fact, did just the opposite. We helped you save money and have the vehicle delivered faster than normal. AutoStar did not, does not, and will never underbid any transport. Thank you again for choosing AutoStar. If you are ever looking to move again in the future, I hope we are able to provide a more satisfactory experience. Krystal Holst 888-802-8250 ext. 2223 krystal.holst@autostartransport.com
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| Damaged the Drive Shaft of my vehicle | | YOU MAY BE WONDERING WHY I RATED THIS COMPANY WITH 5 STARS...I DIDN'T...IT DOESN'T SEEM TO MATTER WHAT YOU RATE THE COMPANY, IT GETS FIVE STARS. SO, PLEASE UNDERSTAND, I WOULD NEVER USE AUTOSTAR AGAIN.
The carrier (Ernie's Transfer of Arizona) se... [ More ] | | We at AutoStar are very sorry Eddy had a bad experience with the assigned carrier, and the alleged damages to the vehicle. However, when a damage claim is opened, there must be evidence that the carrier was negligent and caused the damages. The most important document in initiating and successfully navigating a damage claim is the Bill of Lading, which is also the inspection report. The inspection report for Eddy's vehicle has no notation of damages whatsoever. The vehicle was received and signed for stating the vehicle was received in the same condition as when it was loaded. Despite this fact and against our advice, Eddy wished to proceed with filing the claim with the insurance company. We assisted Eddy in this endeavor and hoped to push the insurance company into at least sending out an adjustor to take a look at the vehicle. However, when the insurance company received the paperwork, they took note of the inspection report and immediately denied Eddy's claim. AutoStar did multiple phone interviews with the carrier as well, and their response was there was no way they could have done this damage as they utilize canvas wheel straps, not chains, and certainly not attached to the drive shaft. Without the proper documentation, it is impossible to successfully pursue a claim against the carrier and the insurance company. Simply put, Eddy provided absolutely no evidence the carrier damaged his vehicle. We do wish Eddy the best in the future.
AutoStar Transport
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| | | Eddy | | 1/24/2012 11:38:00 PM |
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| Above average | | The shippment is on time and the condition of my car is good. The only defect is that the driver's English is not good, so the communication is a little difficult. [ View ] | | Hi Chong,
Thank you so much for your review. We are glad that we were able to deliver your vehicle in a timely manner with ease. Please never hesitate to call us again in the future. Best regards, Tammy Yugin 888-802-8250 ext 2232
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| | | Chong Qiu | | 1/23/2012 6:18:00 PM |
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| Great Company | | They got a very good customer service , they were so helpfull and they made every thing for me so easy , I recommend every one to deal with them . they got me a very good price too . [ View ] | | Thank you so much for your review, Bishoy. I am happy to hear that you had a good experience with us. At Autostar we strive to not only provide great prices for our customers but a quality experience as well. Please do not hesitate to call or email me with any questions you may have at 888.802.8250 ext 2242 mary.curtiss@autostartransport.com.
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| | | Bishoy Henary | | 1/23/2012 2:11:00 PM |
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| Oveall Rating | | Our overall experience with Autostar was most favorable. The driver arrived at our home a day early which worked out. He was very attentative and reassured both my daugther and myself of delivery to NJ on time.
When our daughter got to NJ she ca... [ More ] | | Thanks, Scott, for the review. Going to school far from home is always a big move, and I am glad that we were able to help. If you need help moving the vehicle back home , please do not hesitate to call and take advantage of our returning customer discount. Thanks again for choosing Autostar. I look forward to working again together in the future. Krystal Holst 888-802-8250 krystal.holst@autostartransport.com [ view ] |
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| Driver | | It was great working with kim from Autostar. She made the process of moving my 2 cars from New England to Texas hassle free. They answered all my questions and got me a good rate. Alan the driver from AATL,Inc was great. He picked up the vehicles on... [ More ] | | Hi Rory, thank you for taking the time to write a great review! I am pleased we were able to meet you needs and make it hassle free for you. Here at Autostar, we aim to answer questions quickly and honestly and your fast responses made this process much easier. Should you, your friends of family require any assistance going forward please do not hesitate to pass on my details. Kim Dunton 888 802 8250 ext 2234 kim.dunton@autostartransport.com [ view ] |
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| Great Experience | | I worked with Benjamin Weaver to transport two cars in a considerably short amount of time. From the beginning, Benjamin answered all of my questions and offered incredibly admirable service.
I had a three day window for the car pickup and alt... [ More ] | | Ms. Bowie, thank you so much for the great review! I am so glad that we were able to move both yours and your fiances car. I wanted to try to keep the cost down and did miss the 3 day window you had hoped for but the silver lining was the great deal we got on an enclosed carrier a day later. I hope that I have earned your business in any future moves. Please feel free to call me, Benjamin, at 888-802-8250, ext. 2257, or email me at benjamin.weaver@autostartransport.com for a free quote.
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| | | S. Bowie | | 1/22/2012 6:42:00 PM |
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| Excellent Company | | Your company was recommended to me. I am extremely happy to further recommend AutoStar to anyone who needs a car transported. The staff at the headquarters was fabulous, as was the gentleman who delivered the car back to me in LA. It was a thoroug... [ More ] | | Hi Li, thank you so much for the 5 star review! We were so happy that we came highly recommended to you and we are even more happy that we were able to live up to those expectations! Please let me know if you need any help with a future move. Benjamin – 888-802-8250, ext. 2257 or email to benjamin.weaver@autostartransport.com.
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| | | Li Lammert | | 1/20/2012 3:41:00 PM |
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| Driver | | Charles Miller was outstanding. Friendly, polite and thorough. He kept us informed of his progress during the trip and explained all the details necessary. We have had automobiles transported in the past and I must say that this experience was by far... [ More ] | | Thank you for your kind review. It is always good to hear that the drivers that we work with are going above and beyond to communicate with our customers and that they are taking extra care of the vehicles they move. If ever you are looking to move again in the future, please do not hesitate to call. Thank you again for allowing me to help transport your vehicle. Krystal Holst 888-802-8250 ext. 2223 krystal.holst@autostartransport.com [ view ] |
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| auto transport | | Autostar was excellent. They were responsive to questions, fast in terms of making arrangements, and delivered as promised. In fact, the delivery was sooner than expected. [ View ] | | Chris, thanks for taking the time to write a review! I am grateful that you appreciated my persistance. You recall that you had requested a quote some weeks ago and I would periodically check in from time to time to ensure I was ready to assist as soon as you were ready to transport. I am very pleased that it went so smoothly and thank you for the opportunity to be of service. Please let your friends and family know I will take good care of them! Best, Brian Douglas, 888 802 8250 x2245 or by email at brian.douglas@autostartransport.com [ view ] |
| | | Chris | | 1/19/2012 4:36:00 PM |
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| car transport | | I thought that Brian did a great job of locating a carrier for me and took all the stress off
me. I would definitely recommend them. [ View ] | | Ann, thank you for taking the time to write a review. Looking back at my notes, I see that I contacted you last Thursday and offered to make some calls to carriers to see if I could get a confirmed transport without any cost or obligation to you. Within 3 hours I had a confirmed carrier at the price I had presented. Now, a week later, your vehicle has been transported and we have had the privilege to take care of another valuable customer. Thank you for the privilege to be of service! Please let me know if I can be of assistance to you or family or friends in the future. Best regards, Brian Douglas, 888 802 8250 x2245 or brian.douglas@autostartransport.com [ view ] |
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| Some issues | | I asked for 2 Jan 12 pickup, and was flexible on the time, and the pick up happened 8 days later. Just before pick up, the price was raised $100 and had to resign the contract. Alejandro was apologetic and said that the company would pay half the dif... [ More ] | | Hi Rene, thank you very much for taking the time to post a review. Let me tell you that we worked really hard to get a reputable carrier within the original budget during those 8 days, but that part of CA (Prundale) can be a bit difficult since it is about 45 miles from I-5. When a partner carrier showed interest, but required mor money, we decided to present you that option and lower our broker fee from $175 to $100 to get this transportation done. These are not excuses, I just wanted to clarify that we did. It was a pleasure working for you and please keep me in mind for your next transport, I can be reached at 888-802-8250 ext. 2247 or alejandro.alfonso@autostartransport.com [ view ] |
| | | RENE DE LA FUENTE | | 1/17/2012 3:10:00 PM |
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| Some issues | | I asked for 2 Jan 12 pickup, and was flexible on the time, and the pick up happened 8 days later. Just before pick up, the price was raised $100 and had to resign the contract. Alejandro was apologetic and said that the company would pay half the dif... [ More ] |
| | | RENE DE LA FUENTE | | 1/17/2012 3:10:00 PM |
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| School bus move | | We had a small 1951 school bus that did not run and had no brakes moved across the country in the winter time and it all worked out great! [ View ] | | It was a pleasure to help you get the school bus moved. Thanks so much for trusting us with your vehicle. Richard Fitch 888-802-8250 ext. 2224 [ view ] |
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| AutoStar Review | | AutoStar Transport & Logistics provides excellent service. Their service representative, Andrea, worked with me to find a driver who could meet our budget limitations. The information Andrea provided was correct for both pickup and delivery. S... [ More ] | | Thanks for the great review Joyce. I am glad everything went so smoothly for you and we secured a great carrier for you to work with. If you need any assistance in the future, please do not hesitate to contact me. Andrea, 888 802 8250 ext. 2233 or andrea.gallagher@autostartransport.com [ view ] |
| | | Joyce W. | | 1/15/2012 8:36:00 PM |
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| Late Carrier but overall Great borkers! | | I had my 2000 Cheverolet Silverado picked up from my house in Killeen, TX what was suppose to be the 9th January 2012. Instead the carrier (H C Autotransporters)was 1 day and a half late so it finally arrived to my house in Killeen on the 10th Januar... [ More ] | | Hi Abe Thanks for the great review. I am glad everything went so smoothly for you. If you need any assistance in the future, please do not hesitate to contact me. George, 888 802 8250 ext. 2238 or george.prestera@autostartransport.com [ view ] |
| | | Abe Salfiti | | 1/15/2012 4:24:00 PM |
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