| Very pleased with shipping a car cross country | | Upfront about logistics/timing, Michelle answered all my questions on the phone and via e-mails, drivers were very polite, and the car arrived much earlier than anticipated, travelling from western NY to JBLM (Ft. Lewis) in Washington. (The whole st... [ More ] |
|  | | ArmyMom | | 5/4/2012 7:51:00 PM |
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| Auto Go Transport Review | | Phone and email contact was very professional, and gave me confidence that my vehicle would be well taken care of. Shipping rate was about median - not the least expensive, but the most inclusive.
Driver was great, and treated my vehicle as he wo... [ More ] |
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| Excellent Experience | | Michelle at Autogo as a pleasure to work with. She always answered qyestions in a timely manner and was eager to make our experience a good one. she gave us a run down how things wold happen and that is exactly how things happened, no surprises. [ View ] |
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| Recommendation for AutoGo | | The over experience was excellent. The process was so simple. Michelle was so helpful and put me at ease after talking to her. The driver was so prompt and professional. I would do it again if I have to move my car to anther state. Thank you. [ View ] |
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| Review | | I was very pleased with Auto Go in the transport of my vehicle to Georgia. They were able to accommodate my schedule and pick up & delivery of my vehicle were on time & within the time parameters I requested. I was also pleased with the cos... [ More ] |
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| Good Experience moving my Mazda6 | | I dealt with Michelle Mesa from Arizona. She was very pleasant, courteous, easy to talk to and knowledgeable. I was bit worried because we had bad experience with our furniture moving company. Auto go kept me in the loop via calls and emails and ever... [ More ] |
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| Quick and Honest | | I loved that I didn't have to pay a cent until they had secured a truck to pick up my car that day. Great, quick service! [ View ] |
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| Auto To Go Transport | | Auto To Go was helpful in arranging the best pick up time and route for my car. Getting from Tucson to Spokane was not easy. Michelle looked for several options before determining which would work best. I was able to drop off my car and fly to my ... [ More ] |
| | | Nancy | | 3/12/2012 12:36:00 PM |
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| AutoGo Transport | | The whole process of ordering the transport, scheduling, pick-up, and delivery went as easily as one could reasonably hope. I was apprehensive about getting a transport into Manhatten to pick up the car, but it arrived on time and without problems. ... [ More ] |
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| 2001 4Runner | | Moved a 2001 4Runner from Colorado Springs, CO to Tempe, AZ. Not as good of a deal as he got me last time on the Tacoma, but still a fair price. Mike is a good agent have working for you. [ View ] |
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| Good Service with few small issues. | | Everything was fine except that the car showed up in MA one day before the schedule. I was not in town and there was no hold time. Its the driver's fault to show up early and then he was pressing us to take the delivery or else... UNACCEPTABLE !!! Th... [ More ] |
|  | Sameer | | 2/21/2012 11:18:00 AM |
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| Rolled Tacoma | | I moved a rolled Tacoma from New Mexico to Arizona, after the tidal wave of calls and e-mails, I choose Mike to help me out. He was honest and provided the best price for the service. I received quotes from $1500 to the $300 I paid. Most were arou... [ More ] |
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| Auto Transportation | | After the horror stories I had heard about car transport companies I was so happy with Michael from Auto Go Transport - highly recommend them. [ View ] |
| | | Nancy | | 1/27/2012 1:49:00 PM |
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| Great service | | After paying another company, I didn't hear anything for over a week. I reached out to AutoGo who had sent me a bid previously. They replied to my emails within 30 minutes, and had a driver that could pick up the vehicle within 2 days. Vehicle actual... [ More ] |
| | | Kevin | | 1/26/2012 2:25:00 PM |
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| 1972 Chevy Suburban | | Had the worst shipment from this company, truck arrived with a flat tire, dead battery, winch on transporter was broken and I was FORCED to hire a flat bed to take my truck off the trailer, paid for door to door delivery, driver refused to delivered ... [ More ] | | First off this is a review of the carrier not of us AutoGo the broker. Second, the client agreed to our terms and conditions which clearly state in line
6. Door-to-Door Service means the truck will get as close to the stated address as is legally and safely possible. Customer and his agents agree to meet the truck at a large parking lot for pickup and/or delivery if requested by the transporter.
I tried to explain this to the Mr. Koski multiple times and was cursed at and hung up on. The vehicle is a 1972 Chevy Suburban. The vehicle was picked up in operational condition and arrived with a dead battery and a flat tire. Individuals at pickup location could have done a quick charge on the battery or aired up an already flat tire. Who knows? Mr Koski wasn't charge anything extra by us or the carrier for the vehicle being inoperable. The fact that the carriers winch did not work is irrelevant. If we knew there was a possibility the vehicle wouldn’t start at delivery we would have requested a carrier with a winch system and charged the client accordingly.
4. The customer agrees to make full disclosure to AutoGo regarding operational status of the vehicle prior to finalizing this agreement. If the customers vehicle is unable to be driven on and off the transport under its own power, if the vehicle’s brakes are insufficient to stop the vehicle, or if for any reason the vehicle is found to be INOPERABLE, a minimum charge of $125 will be added at customer’s expense, no exceptions. Transporter’s minimum INOPERABLE fees may be greater and will apply if warranted.
Mr. Koski was either unaware or did not disclose the potential condition of this 40 year old Suburban. There could have been several reasons for the carrier feeling that they could not safely get to the address but this was stated in our contract that Mr Koski agreed to. I am sorry that this transpired, and would have liked to work this out with the client and the carrier but by the time I was contacted, both parties were irritated. This is an unfortunate situation.
We have used this carrier in the past and have never had any issues. [ view ] |
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| Car Transport | | Very professional, responsive and easy to get a hold of for questions. Michelle and team were very easy to work with. Would recommend Auto-Go. [ View ] |
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| Oil Stains on Vehicle Surfaces | | The vehicle was delivered with alot of filth due to road travel, and with oil stains on all horizontal surfaces. After cleanup with a good car detergent wash, the oil stains are still present in the paint surface (on hood, roof and trunk). We are h... [ More ] |
| | | Marjorie Dixon | | 1/2/2012 5:22:00 PM |
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| Mazda | | Auto Go are awesome, after reading so many reviews I was confused who to chose, I called auto go and my contact sounded the most professional as well as patient on the phone and sent me a quote by email not just saying a number on the phone, I asked ... [ More ] |
| | | Ahmed | | 12/31/2011 10:54:00 AM |
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| Thankful! | | I was a little worried because of my timelines and the holidays, but AutoGo came through and the car got to California earlier than I expected, and although the actual delivery on the day the car made it there was a bit late, I was still able to get ... [ More ] | | Thank you Diana for your kind words and for your evaluation. We look forward to working with you again. [ view ] |
| | | Diana | | 12/29/2011 10:22:00 AM |
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| no surprise | | Everything they said they'd do was done; everything I asked them to do was & NO financial surprises. [ View ] | | Thank you for your kind words Mark and for your evaluation. We look forward to working with you again. [ view ] |
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| AutoGo Transport Tucson Great Job! | | This was the first time I was transporting a vehicle. AutoGo Transport of Tucson was a pleasure to deal with. Car went from Cape Cod MA to Tucson AZ. The company they used for the actual transport, JVC of Tucson were also excellent and helpful. All p... [ More ] | | Thank you for your kind words Rich and for your evaluation. We look forward to working with you again. [ view ] |
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| AutoGo Transport Services | | I was very impressed with the service received by AutoGo. When I initially contacted them for transporting my car and truck from MS to IL, I found out that I could not get my car out of the woods where it was being stored due to a rare MS snow store... [ More ] | | Thank you for your kind words and for your evaluation. We look forward to working with you again. [ view ] |
| | | R Henley | | 3/29/2011 1:09:00 PM |
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| Auto Transport | | Our car was transported from Tucson to New Jersey. The entire process was smooth and professional.
The driver contacted us, was on-time for pick-up and delivered to the destination on time as well.
The driver was prompt and polite as were the staf... [ More ] |
| | | Nancy | | 3/22/2011 4:44:00 PM |
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| EXCELLENT JOB | | THIS COMPANY ALWAYS DO AN EXCELLENT JOB MOVING MY CAR..... I BEEN USING THIS COMPANY THREE TIMES IN A ROW. SHIPPING MY CARS FROM AZ TO UT.... THANK YOU [ View ] |
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| 2005 Touareg | | Mike was very quick on the return call - I emailed a request over a weekend - he called me at 8 am Monday. Had a ride lined up for my car within 15 minutes, and could have actually picked it up same day. I needed a day to finish cleaning the car. ... [ More ] |
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| Flawless transaction | | Agent was very courteous and followed-up on transaction the entire way. Driver was excellent, professional, cooperative. Would not hesitate to use again, highly recommended. [ View ] |
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| Flawless Transaction | | Great job all the way around. Pick up and delevery were on time and the driver was excellant.
We'll keep AutoGo Auto Transport in mind next May if we decide to ship the vehicle back to Tucson for the summer.
Price was on the high side of quot... [ More ] |
| | | Mike | | 8/16/2010 10:54:00 PM |
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| 1961 Biscayne | | This is the first time I've used a transporter. They explained the process including claims for damage if necessary . Communication was excellent throughout the move. The price was less than it would have cost for fuel if I had transported the vehic... [ More ] |
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Archived Reviews
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Valley Solutions, Inc.