Transport Reviews.com Logo
View 150,788 Reviews on 3,564 Auto Transport Companies. Recently Ship A Vehicle? Add the 150,789th Review now!
Reviews & Ratings of Auto Transporters
Posted by Customers.
Home Ratings & Reports Add Review Find A Company Get Price Quotes F.A.Q. Contact Us  
Find Companies  |  Newest Reviews  |  Information For Transporters 
Support Transport Reviews | Link To Us | Email This Page

View Auto Shipping Group Inc.'s New Profile

Snapshot | Request Auto Transport Rate | License Information | More Information | Customer Protection

Auto Shipping Group Inc. 
Location:
1700 Main Street
Washougal, WA 98671
Phone Number:(360) 207-5480 New Quotes
Secondary Phone Number:(800) 901-6452 Lowest Rates
Website:http://autoshippinggroup.com
Time On Site:0 Years, 10 Months. Since 12/4/2013
FMCSA Licensing:
MC-600841
AuthorityStatus
Common CarrierNone
Contract CarrierNone
BrokerActive
 View government license and insurance information.
Company Type:
(Interstate)
Broker
** This information is generated by the FMCSA Information **
Other Names:
(using or used this MC number)
Magic Carpet Auto Transport | Cascade Vehicle Shipping Inc. |
 
Auto Shipping Group Inc. is the parent operating company of four very successful and tenured auto shipping brokerages. They include Magic Carpet Auto Transport (360-834-2900), Cascade Vehicle Shipping (360-834-7898), Domestic Auto Transport (360-834-6013), and Red Carpet Auto Transport (602-438-4644). These four companies have a combined total of over 30 years experience in the Auto Shipping Industry. With the implementation of the overhauled transportation bill which was signed into law July 2012, ASG (Auto Shipping Group) had the opportunity to bring these top ranked brokerages under one guiding influence. Each company will now serve as a sales and marketing arm of ASG through a network of independent sales agents located throughout the United States. Outstanding customer service and commitment to our clients are trademarks of our time in business. If you investigate, you will find each company A to A+ rated with the BBB, as well as 5 Star Rated on Transport Reviews. Our goal in transporting your vehicle is to educate our clients on the "process" of shipping their vehicle, while keeping that client informed during the auto shipping experience. Since our inception into the business with Magic Carpet Auto Transport in 2003, we have shipped hundreds of thousands of automobiles and have satisfied customers all over the world. When considering us to ship your vehicle, please talk to one of our friendly, knowledgeable Shipping Consultants and experience what thousands have come to know through working with us. Not only do we earn your business, but we deliver time and time again, without exception! Greg Bailey...Vice President...Sales/Marketing
Have your own experience with Auto Shipping Group Inc. to share?
Click Here to add a review.

Overall Rating (Last Two Years*):


2220
ratings & reviews posted


More Rating Reports
  • Rating Trends by Month and Overall
  • Customer Satisfaction Ratings
  • Distribution of Stars Report


  • Do The Reviews Accurately Represent This Company?
    Auto Shipping Group Inc. reports that they have an average of 35000 customers per year. Currently, this site has 2220 reviews posted by individual customers for the past 365 days. So approximately 6.34% of Auto Shipping Group Inc. customers have posted a review.

    This means that 93.66% percent of their customerís opinions are not represented on this site.
    Next Reviews on Auto Shipping Group Inc.
    Subject: terrible experience
    Review:I have never been so compelled to leave a poor review for any company however, my experience with Auto Shipping Group and a customer service rep named Martha Castillo warrants just that. What started off as superrior customer service turned into a ma... [ More ]
    Response:Dear Sara and Jason, Thank you for the review but I would like to point out that we had a carrier for you and you declined. I'm sorry he couldn't meet you on the exact day you needed. I was also willing to give you a $200 discount but you still refused. As I had mentioned to you since our initial conversation we can't guarantee a specific date for pick up and delivery there needs to be flexibility as there are too many unforeseen circumstances when a driver is driving across country loading and unloading 10 cars. I found a carrier for you, was able to save you money but you cancelled the order... so I'm not sure how I went wrong here. [ view ]
    Rating:
    Poster:Sarah Alonso JasonThis reviewer reports they were or plan to compensated for posting this review.
    Date:10/4/2014 9:38:00 PM
    Subject: Car Transport
    Review:Well If I could tell everyone in the United States if they needed there car to be shipped. It would be this company for sure. Sam Anderson made me feel like family. She kept in touch with me all the time. I would use this company over any other compa... [ More ]
    Response:Sam Anderson, 360-200-6922 Sam@autoshippinggroup.com Larry, I really appreciate the great review. You were so easy to work with and patient. It was a pleasure assisting you with the transport of your vehicle. Thank you again [ view ]
    Rating:
    Poster:Larry Draper
    Date:10/4/2014 9:29:00 PM
    Subject: Satisfied Customer! I'd recommend to everybody!!
    Review:My initial contact with the company was to inquire about the shipping of a car, so I guess I sounded like a novice on it....lol My contact person was very patient, explained the entire process, and told me if there were any questions or concerns fee... [ More ]
    Response:MALIA 360-214-3671 - I HAVE OVER SIX YEARS EXPEREINCE WITH THIS GREAT COMPANY, I AM ALSO AVAILABLE ON THE WEEKENDS AND EVENINGS FOR QUOTES OR QUESTIONS. Darold, it was a great pleasure working with you, and I look forward to working again with you very soon. Take good care of yourself, I was happy to hear you are out of the hospital after a scare like that........YIKES! Thank you for the kind review, I really appreciate it. Malia@autoshippinggroup.com [ view ]
    Rating:
    Poster:Darold Hogan
    Date:10/4/2014 7:18:00 PM
    Subject: Great experience with Auto Shipping Group
    Review:I had heard many bad stories about having cars shipped. I did some research and Kimberly and the Auto Shipping Group had great reviews. Kimberly was outstanding. When I phoned her with questions she always answered her phone and knew who I was with n... [ More ]
    Response:Kimberly@Autoshippinggroup.com 360-200-6854 CALL OR EMAIL ME FOR A FREE QUOTE. I HAVE BEEN WITH OUR COMPANY FOR 8 YEARS! Phillip, I really loved working with you! Everything was so easy going! If there is anything else you need please let me know. [ view ]
    Rating:
    Poster:Phillip DuffyThis reviewer reports they were or plan to compensated for posting this review.
    Date:10/3/2014 8:26:00 PM
    Subject: Great setup, execution was ok but on time.
    Review:Great setup from Malia and their outfit. Pickup driver was someone that took the bid, so not their control. Cars were delivered, my car was really dirty covered in smashed up bugs. But delivery was on time. Andy [ View ]
    Response:MALIA 360-214-3671 - I HAVE OVER SIX YEARS EXPERIENCE WITH THIS WONDERFUL COMPANY, I AM ALSO AVAILABLE IN THE EVENINGS AND WEEKENDS FOR QUOTES OR QUESTIONS. Andy, thank you for the nice review. (Sorry about the bugs) LOL! I was happy to have you as a customer. Malia@autoshippinggroup.com [ view ]
    Rating:
    Poster:Andy SplenserThis reviewer reports they were or plan to compensated for posting this review.
    Date:10/3/2014 6:10:00 PM
    Subject: Tige Yeargin 602-428-6882
    Review:My son and his wife had to relocate to Alameda, California because of her being in the military. She had to report ahead of him and we had to help him get the furniture and his car there. We had never shipped a car before and had no clue to the proc... [ More ]
    Response:TIGE YEARGIN 602.428.6882 TIGE@AUTOSHIPPINGGROUP.COM Thank you for allowing me to move your vehicle. We strive to make each move as smooth as possible. If the need arises please do not hesitate to call on me again. Tige [ view ]
    Rating:
    Poster:Tricia Chin
    Date:10/3/2014 9:51:00 AM
    Subject: Arizona to Massachusetts Transport
    Review:This is the 2nd time I have used this company and they were still excellent. They always kept me informed of the status of the contract and gave me all the necessary information to keep me in contact with the driver. The driver called me in a timely ... [ More ]
    Response:5 STAR SERVICE *** Hello Jim , Thanks for the kind words in your 5 Star REVIEW! Thanks again for the business much appreciated. I am glad all went Smooth as Painless during your transport. MILITARY AND STUDENT DISCOUNT. 360-200-7549 PLEASE CALL ME DIRECT OR EMAIL ME WITH QUESTIONS brandon@magiccarpetautotransport.com [ view ]
    Rating:
    Poster:Jim Colbert
    Date:10/3/2014 1:42:00 AM
    Subject: Great Service
    Review:From the very beginning of obtaining a quote to when my car was delivered at its end destination. The entire process was done professionally and accurately. Tige Yeargin was my point of contact and he was very informative and helpful throughout the e... [ More ]
    Response:TIGE YEARGIN 602.428.6882 TIGE@AUTOSHIPPINGGROUP.COM Thank you for allowing me to move your vehicle. We strive to make each move as smooth as possible. If the need arises please do not hesitate to call on me again. Tige [ view ]
    Rating:
    Poster:Gregory LeeThis reviewer reports they were or plan to compensated for posting this review.
    Date:10/2/2014 11:49:00 PM
    Subject: Good customer service
    Review:Lance from Auto Shipping Group was great, friendly, and approachable. He was always available when needed. Unfortunately, my car was damaged and the guy who drove it out was rude and unprofessional. Lance was great though. [ View ]
    Response:Lance Staab 360-406-4893 lance@autoshippinggroup.com Niki, thank you so much for such High praise. It was a pleasure assisting you with the transport. I apologize for the damage on the carriers end of it. [ view ]
    Rating:
    Poster:Niki
    Date:10/2/2014 11:48:00 PM
    Subject: Prompt and professional
    Review:Shipping was affordable, quick and professional. Almost too quick, they arrived 2 days before the expected arrival time causing some running around to the bank. But better early than late! [ View ]
    Response:TIGE YEARGIN 602.428.6882 TIGE@AUTOSHIPPINGGROUP.COM Thank you for allowing me to move your vehicle. We strive to make each move as smooth as possible. If the need arises please do not hesitate to call on me again. Tige [ view ]
    Rating:
    Poster:Glenn BennettThis reviewer reports they were or plan to compensated for posting this review.
    Date:10/2/2014 9:34:00 PM
    Subject: Excellent Experience
    Review:My experience with Auto Shipping Group was excellent. Randy Chavez was my sales representative and he was professional, personable, informative and was timely in giving me a quote of money and a time frame for transport. I was shipping our family c... [ More ]
    Response:***Randy@AutoShippingGroup.com***360-406-4885***Hey Barbara, thanks for taking the the time to leave a review, it means a lot to me. I just wanted to say it was my pleasure helping you get that Saturn out to your son. You have my tel#, let me know if I can ever assist you again shipping a car..other than that, I hope you have a awesome holiday season! [ view ]
    Rating:
    Poster:Barbara RussellThis reviewer reports they were or plan to compensated for posting this review.
    Date:10/2/2014 9:01:00 PM
    Subject: Malia 360-214-3671
    Review:Malia was great in facilitating the transportation and all went well with the process. Thank you! [ View ]
    Response:MALIA 360-214-3671 i HAVE BEEN WITH THIS WONDERFUL COMPANY FOR OVER SIX YEARS, AND I AM AVAILABLE WEEKENDS AND EVENINGS FOR QUOTES. Kristina, thank you so much for the great review, it was a pleasure working with you. Malia@autoshippinggroup.com [ view ]
    Rating:
    Poster:Kristina
    Date:10/2/2014 4:48:00 PM
    Subject: Malia McClain 360-214-3671
    Review:This is the first time I have used an auto broker to ship a car and had a great experience. Malia McClain with Auto Shipping Group was very knowledgeable, polite and honest. Malia made sure to get me the best rate and kept in touch with me the entire... [ More ]
    Response:MALIA 360-214-3671 - I HAVE BEEN WITH THIS WONDERFUL COMPANY FOR OVER SIX YEARS AND I AM AVAILABLE ON WEEKENDS AND EVENINGS FOR QUOTES OR QUESTIONS. Jay, thank you so much for the wonderful review. I hope your son recovers quickly from his injury, and is back to playing pro hockey soon. Thank goodness we got his car to him in time. Malia@autoshippinggroup. [ view ]
    Rating:
    Poster:Jay Hoffman
    Date:10/2/2014 4:35:00 PM
    Subject: Exelent service
    Review:Berry satisfy whith the service I would used it again I didn't had no problems at all and my vihicle was right on time Randy Chavez was the guy that help me and answer every single one of my questions and he help me with all my concerns I had I would... [ More ]
    Response:***Randy@AutoShippingGroup.com***360-406-4885***Thanks Mario for the review...hope you're enjoying Texas...let me know if I can help you or anyone else moving their car..take care! [ view ]
    Rating:
    Poster:Mario morales
    Date:10/2/2014 4:07:00 PM
    Subject: Shipping a Jeep to California
    Review:Randy Chavez made the process really easy. Fast and reliable communications and he delivered what he promised. Car arrived at destination in great shape after 12 days, two days earlier than promised. Very happy with this service. Randy's email: randy... [ More ]
    Response:***Randy@AutoShippingGroup.com***360-406-4885***Thanks Thomas for taking the time to leave me some feedback, I really appreciate it! I hope you had a great summer and look forward to serving you again in the future. [ view ]
    Rating:
    Poster:Thomas RisbergThis reviewer reports they were or plan to compensated for posting this review.
    Date:10/2/2014 4:02:00 PM
    Subject: Julie Johnston 602-428-6878
    Review:Thank you Julie for another great transport. This last hot rod you got to me from Nebraska, I thought it would be a problem area to move it from but you did it. Thank you. [ View ]
    Response:JULIE JOHNSTON 602-428-6878 JulieJ@AutoShippingGroup.com Jim its always a pleasure working with you and your projects. My best to you and talk to you when you find another one. Sincerely, Julie [ view ]
    Rating:
    Poster:Jim
    Date:10/2/2014 2:08:00 PM
    Subject: Transport Service PHX to CLT
    Review:Would recommend the Auto Shipping Group, Tige Yeargin, 602-428-6882 for future auto shipping. They made all the arrangements. We dropped out vehicle at In flight parking at Phoenix Airport, and was delivered 10 days later. Totallly satisfied with a... [ More ]
    Response:TIGE YEARGIN 602.428.6882 TIGE@AUTOSHIPPINGGROUP.COM Thank you for allowing me to move your vehicle. We strive to make each move as smooth as possible. If the need arises please do not hesitate to call on me again. Tige [ view ]
    Rating:
    Poster:Linda Bondurant
    Date:10/2/2014 1:38:00 PM
    Subject: Great Service
    Review:In one line you can trust blindly on Auto Shipping Group. My Story : This was the first time when I shipped my car and I was very confused to choose the carrier. As we all do, I contacted lot of different carriers but no one was guaranty on the da... [ More ]
    Response:MALIA 360-214-3671 - I HAVE OVER SIX YEARS EXPERIENCE WITH THIS WONDERFUL COMPANY, I AM AVAILABLE ON WEEKENDS AND EVENINGS FOR QUOTES OR QUESTIONS. Thank you, Shrikant for the great review. I know you were so very nervous and skeptical about using any company, and not knowing who you could trust. I promised you I would take wonderful care of you.........glad to see you are happy. Thank you again. Malia@autoshippinggroup.com [ view ]
    Rating:
    Poster:Shrikant TodeThis reviewer reports they were or plan to compensated for posting this review.
    Date:10/1/2014 11:31:00 PM
    Subject: Lance was very professional and helpful
    Review:I worked with Lance as I was looking to ship my car from San Diego to Boston MA. He was very professional and friendly. When I didn't like a carrier based on some bad reviews Lance was willing to work with me to find a new one. However, I didn't end ... [ More ]
    Response:Lance Staab 360-2064893 lance@autoshippinggroup.com Lauren, Thank you so much for the great review I really appreciate the fantastic feedback. thanks again [ view ]
    Rating:
    Poster:Lauren
    Date:10/1/2014 11:24:00 PM
    Subject: Lies lies and more lies!
    Review:Please help! It's my first time using a transport broker. I was skeptical, nevertheless I was really happy to find Martha. That is until I found out I was a fraud victim. I spoke with Martha last month, she portrayed herself to be helpful, honest,... [ More ]
    Response:Dear Sara and Jason, Thank you for the review but I would like to point out that we had a carrier for you and you declined. I'm sorry he couldn't meet you on the exact day you needed. I was also willing to give you a $300 discount but you still refused. As I had mentioned to you since our initial conversation we can't guarantee a specific date there needs to be flexibility. I found a carrier for you, was able to save you money but you cancelled the order... so I'm not sure how I went wrong here. [ view ]
    Rating:
    Poster:Sara AlonsoThis reviewer reports they were or plan to compensated for posting this review.
    Date:10/1/2014 11:16:00 PM
    Subject: Chell Hart
    Review:Chell was very helpful in providing information for shipping our car from NJ to MN. While we have not yet decided on a shipping company, she was receptive to our needs and budget and offered to investigate a more economical time to ship the car. I ... [ More ]
    Response:CHELL HART ***(360) 464-1039 chellh@autoshippinggroup.com Dear Mike, Thank you fro leaving me a review! I don't usually get reviews from people who haven't become my client's yet, so this is a wonderful treat! I take my role as a shipping agent very seriously. I believe very few people want to spend money shipping a car for the fun of it, so I try my hardest to meet the needs my clients present- budget, scheduling, and safety concerns. It's nice to know my willingness to serve comes through even at the first point of contact! Looking forward to serving! -Chell [ view ]
    Rating:
    Poster:Mike A
    Date:10/1/2014 9:29:00 PM
    Subject: Martha Castillo 360-853-2831
    Review:Having never shipped a car before I was nervous, and my representative, Martha Castillo, explained the order process and was very helpful with all my questions. I felt that the cost was about middle of the road as compared to others I checked. Marth... [ More ]
    Response:MARTHA CASTILLO 360-464-2504 Call for a free quote! Thank you so much for acknowledging the professionalism and outstanding customer service I have to offer. I am glad your daughter has her car she must be so happy! Keep our number for your future transport needs, we'd love to have you again. Take care :) [ view ]
    Rating:
    Poster:Robert BaillieThis reviewer reports they were or plan to compensated for posting this review.
    Date:10/1/2014 7:21:00 PM
    Subject: Tige Yeargin 602-428-6882
    Review:Auto Shipping Group Inc. is an A++ operation in my experience. Timely. Trustworthy. Unfailingly professional. Delivered. Tige Yeargin called me immediately upon receiving my request for a quote. When it became obvious to him that I was a novice... [ More ]
    Response:TIGE YEARGIN 602.428.6882 TIGE@AUTOSHIPPINGGROUP.COM Thank you for allowing me to move your vehicle. We strive to make each move as smooth as possible. If the need arises please do not hesitate to call on me again. Tige [ view ]
    Rating:
    Poster:Liam O'Neil
    Date:10/1/2014 6:16:00 PM
    Subject: Stress free vehicle move
    Review:I have had several opportunities to deal with moving and shipping vehicles due to my years in a transient engineering company career and being an old car buff that likes to always have a project going. Recently purchased another old truck from out w... [ More ]
    Response:CHELL HART ***(360) 464-1039*** chellh@autoshippinggroup.com Hey Tony! I had a blast working with you on this route! I too am a bit of a classic car/truck fanatic and just had to pounce on your quote when I saw it come through. Having been with ASG for a while, I've been taught how to read the routes, anticipate potential speed bumps (pun intended), and provide my clients with the closest possible market rate for each route. Working with you I was able to accurate guestimate your end cost and we got down the road in fine fashion! (Thank you!) I hope to work with you again soon, and thank you for the kind words! -Chell [ view ]
    Rating:
    Poster:Anthony VenaThis reviewer reports they were or plan to compensated for posting this review.
    Date:10/1/2014 4:43:00 PM
    Subject: Tige Yeargin 602-428-6882
    Review:Working with Tige from the Auto Shipping Group was easy. I posted an online inquiry and he called within minutes. Tige set everything up and kept me up to date on what was happening with securing transport for my 2 cars. I had some issues with del... [ More ]
    Response:TIGE YEARGIN 602.428.6882 TIGE@AUTOSHIPPINGGROUP.COM Thank you for allowing me to move your vehicle. We strive to make each move as smooth as possible. If the need arises please do not hesitate to call on me again. Tige [ view ]
    Rating:
    Poster:Shawn Goonan
    Date:10/1/2014 10:39:00 AM
    Subject: Auto Shipping Group review
    Review:My father arranged for the shipping of my car from New York to Washington. When I called to make sure that he had given the shipping company my contact info, Lance was very friendly as he double checked that all my info was correct. He immediately em... [ More ]
    Response:Lance Staab 360-4064893 lance@auotshippinggroup.com Rebecca, thank you so much for the great review. I am so glad you and your father had the faith in me to transport your vehicle. I want to also thank you for actually in making the transport run smoothly. Thank you again [ view ]
    Rating:
    Poster:John R SheedyThis reviewer reports they were or plan to compensated for posting this review.
    Date:10/1/2014 9:44:00 AM
    Subject: Chaley McVay
    Review:Pick up service was great, the driver kept in touch so I knew when the car would arrive (No waiting around not knowing) this was huge it allowed me to do what needed to be done that day rather than sitting around. Driver was polite and efficient, ... [ More ]
    Response:Chaley McVay, Auto Shipping Group 360-406-4882 chaley@autoshippinggroup.com Howard, It was a pleasure to assist you in getting your Ford Mustang shipped in a timely manner. I appreciate you allowing me the opportunity to provide you with 5 star service. Until next time, cheers! [ view ]
    Rating:
    Poster:Howard Turner IvThis reviewer reports they were or plan to compensated for posting this review.
    Date:10/1/2014 8:25:00 AM
    Subject: Martha @ 360-853-2831
    Review:I would like to start by saying this company gave me the best price and service. Martha was knowledgable from the start and I knew right away i was in good hands. She even ended up saving me over $100 on my transport from the original quote she gave ... [ More ]
    Response:MARTHA CASTILLO 360-464-2504 Call for a free quote! Thank you so much for the review! I appreciate your business and trusting me with your vehicle. If you ever need a transport again we'd love to have you! Take care! [ view ]
    Rating:
    Poster:Tyler FileThis reviewer reports they were or plan to compensated for posting this review.
    Date:10/1/2014 2:41:00 AM
    Subject: Tige Yergin
    Review:the process was easy due to Tige at auto shipping group. timely pickup and on time delivery. the driver called ahead to make arrangements and everything worked out [ View ]
    Response:TIGE YEARGIN 602.428.6882 TIGE@AUTOSHIPPINGGROUP.COM Thank you for allowing me to move your vehicle. We strive to make each move as smooth as possible. If the need arises please do not hesitate to call on me again. Tige [ view ]
    Rating:
    Poster:jim
    Date:10/1/2014 12:29:00 AM
    Subject: Great customer service (Martha)
    Review:I had just boughten a new jeep grand cherokee and needed to ship it across the country. I found auto shipping group online and got a quote. Martha was extremely helpful as I had a lot of sckepticism going in. Martha walked me through the process and ... [ More ]
    Response:MARTHA CASTILLO 360-464-2504 Call for a free quote. I am so glad you took the time to provide feedback, thank you. Although the part about "pocketing money" is not very accurate. Yes, us brokers have a fee that is separate from what the carriers are paid and it actually runs at about $200. If we didn't have a fee we wouldn't be in business servicing customers such as yourself. As you can see I actually gave you a $35 discount because i knew you were on a budget and my main concerns was to take care of you and get you shipped. I'm a little sad you think I wasn't honest as I was actually more than fair in this transaction and gave you a really good deal. I was also asked to ship the car in just a few days and I did it at less than standard price. I hope you understand this transaction and know I was very honest. Let me know if you need me again and I'm more than happy to help. Regards, Martha Castillo martha@autoshippinggroup.com [ view ]
    Rating:
    Poster:KyleThis reviewer reports they were or plan to compensated for posting this review.
    Date:9/30/2014 11:57:00 PM
    Subject: Chell Hart 360-207-5490
    Review:After having a nightmare with a previous transport company, Chell was a Godsend. She had amazing customer service and communication, which is rare commodity these days. Chell made my skepticism and concerns fly out the window with her professionalis... [ More ]
    Response:CHELL HART ***(360) 464-1039*** chellh@autoshippinggroup.com Dear Wes, You made my eyes leak a little with this review! I am Sooo tickled to have been able to be part of your time machine adventure! I hope you and your son create many wonderful memories fixing up the Doc's ride. (I still want pictures!) I have to admit, I was a touch worried that this route was going to cost you more than we ended up realizing in the end, but you're willingness to meet that carrier at a larger, more-on-route location made all the difference in the world when it came to settling out the cost with the transport company. Thank you for that assist! I promise I will continue to take care of my customers transport needs to the standard that you received! Take care and keep driving! -Chell Hart [ view ]
    Rating:
    Poster:Wes Davis
    Date:9/30/2014 8:41:00 PM
    Subject: Auto Shipping Group - Martha Castillo
    Review:Martha Castillo was very helpful, friendly, and responded to my calls and texts quickly, I was very happy with her customer service. The driver was late in delivering my car, which wasn't her fault (he blew a tire on the way) and she responded to my... [ More ]
    Response:MARTHA CASTILLO 360-464-2504 Call for a free quote. I am so glad you took the time to provide feedback, thank you. Although the part about pocketing money is not accurate. Yes, us brokers have a fee that is separate from what the carriers are paid and it actually runs at about $200. If we didn't have a fee we wouldn't be in business servicing customers such as yourself. As you can see I actually gave you a $35 discount because i knew you were on a budget and my main concerns was to take care of you and get you shipped. I'm a little sad you think I wasn't honest as I was actually more than fair in this transaction and gave you a really good deal. I was also asked to ship the car in just a few days and I did it at less than standard price. I hope you understand this transaction and know I was very honest. Let me know if you need me again and I'm more than happy to help. Regards, Martha Castillo martha@autoshippinggroup.com [ view ]
    Rating:
    Poster:U.H.This reviewer reports they were or plan to compensated for posting this review.
    Date:9/30/2014 8:05:00 PM
    Subject: Great service!
    Review:Martha was such a great help from beginning to end. She wanted to get to know me and understand my circumstances prior to finding an auto transport opportunity. She was able to not only find someone to ship the car, but she was able to do it the same... [ More ]
    Response:MARTHA CASTILLO 360-464-2504 Call for a free quote! Thank you so much Evelyn for the review and what a great one! We try to be as professional and informative as we possibly can be. This ensures customers know what to expect when it comes to shipping their car. We go above and beyond for our customers and that is just how every customer should be treated no matter how hard this job may be! Thank you for allowing us to serve you… take care! [ view ]
    Rating:
    Poster:Evelyn EdwardsThis reviewer reports they were or plan to compensated for posting this review.
    Date:9/30/2014 7:13:00 PM
    Subject: Excellent Customer Service
    Review:Found the service with Auto Shipping Group to be very professional and very prompt. Vehicle was dropped off by family members and picked up at the pier by family members so there was no pick up and delivery involved, however, booking and shipping we... [ More ]
    Response:Kimberly@Autoshippinggroup.com 360-200-6854 CALL OR EMAIL ME FOR A FREE QUOTE. I HAVE BEEN WITH OUR COMPANY FOR 8 YEARS! Anne, I am so glad that everything went as planned and there were no issues. I know moving to Hawaii is a lot of work. If you need anything else please let me know. I look forward to working with you again. [ view ]
    Rating:
    Poster:AE
    Date:9/30/2014 6:17:00 PM
    Subject: Martha @ 360-853-2831
    Review:My Father bought me this car for college and had it shipped as a gift. Martha was our rep and she always answered the phone she was very nice and professional. Drivers showed up on time for pick up and delivered early. Very happy with service and wou... [ More ]
    Response:MARTHA CASTILLO 360-464-2504 Call for a free quote! Thank you so much for acknowledging the professionalism and outstanding customer service we have to offer. Even though you had very specific time constraints and deadlines we were able to get you taken care of 100 percent. Keep our number for your future transport needs, we'd love to have you again. [ view ]
    Rating:
    Poster:AlexThis reviewer reports they were or plan to compensated for posting this review.
    Date:9/30/2014 5:48:00 PM
    Subject: review
    Review:At the outset, the reason I will use an alternate form of auto transport in the future is primarily due to the shipping company (IVS Express, LLC) not the broker (Auto Shipping Group Inc.) My contact at the Broker (Chell Hart) did everything within h... [ More ]
    Response:CHELL HART***(360) 464-1039***chellh@autoshippinggroup.com Dear Michael, Thanks for leaving the kind words outlining how hard I worked to keep in contact with you. I appreciate being made aware that you recognized my efforts to resolve the issues you faced with the carrier. At Auto Shipping Group, we follow our clients through the whole shipping process- from the order point clear through to delivery day, specifically to make sure that transports don't go sideways on our clients. We have notated the problems with this carrier and have removed them from our list of acceptable carriers. (It doesn't fix what you went through, but we appreciate your communication in helping us make that determination.) I really enjoyed working with you through suck a tough run and I hope you all the best in the future! Sincerely, Chell Hart [ view ]
    Rating:
    Poster:Michael G.This reviewer reports they were or plan to compensated for posting this review.
    Date:9/30/2014 5:28:00 PM
    Subject: auto shipping group inc
    Review:i dealt with Sam Anderson, she was very nice and well informed, pleasant to talk to, excellent personality for phone work.i would recommend her to anyone needing this service. driver was also very nice, called to let me know he was on the way, and t... [ More ]
    Response:Sam Anderson 360-200-6922 sam@autoshippinggrouip.com Michael, It was a pleasure helping you get your Cadillac. Thank you for trusting me with your order; I always strive to do my best to make what could otherwise be a stressful situation into one that is as stress-less as possible. Please call me again when I can help you with another shipment. In the mean time, feel free to give my number to others who would like their auto shipments to go as smoothly as yours. Regards, [ view ]
    Rating:
    Poster:Michael Wujick
    Date:9/30/2014 5:23:00 PM
    Subject: great transportation
    Review:My vehicle was picked up on time and Lance Saab was very nice and made me feel like my vehicle was in good hands. Everything went smoothly. [ View ]
    Response:Lance Staab 360-406-4893 lance@autoshippinggroup.com Shoshana, Thank you so much for the review.I am glad you had faith in me to get the job done [ view ]
    Rating:
    Poster:Shoshana This reviewer reports they were or plan to compensated for posting this review.
    Date:9/30/2014 4:32:00 PM
    Subject: Great Experience
    Review:Timely, helpful, honest! Would definitely recommend this service. The original quoted price was honored. The car arrived on the early side of the timeframe offered (from NYC to CA). Accommodating with drop-off and pick-up sites. [ View ]
    Response:****STEPHANIE HAMILTON***360-214-3678****5 STAR SERVICE****stephanie@autoshippinggroup.com****Aliza, Thank you for the WONDERFUL 5 STAR Review. It was a pleasure assisting you with your auto relocation. Feel free to contact me again should this need arise in the future. [ view ]
    Rating:
    Poster:Aliza Cohen
    Date:9/30/2014 4:12:00 PM
    Subject: Great Service and Value you for your $$$
    Review:Great company, intelligent , knowledgeable honest people. I don't think they every told me NO at any time during the entire transaction, very accommodating. The transport company they hired for me was outstanding - shout out to Paul the driver. Im... [ More ]
    Response:Kimberly@Autoshippinggroup.com 360-200-6854 CALL OR EMAIL ME FOR A FREE QUOTE. I HAVE BEEN WITH OUR COMPANY FOR 8 YEARS! Lester, I'm so GLAD that everything worked out for you. I look forward to hearing from you in November at the latest to get the next order in place. Thank you so much! [ view ]
    Rating:
    Poster:Lester AvelaThis reviewer reports they were or plan to compensated for posting this review.
    Date:9/30/2014 3:14:00 PM
    Subject: No Problem
    Review:I needed to make arrangements to have my son's car shipped to him from Ohio to Arizona. I spoke to Breanna Pittman a couple months before deciding to ship. She was able to pull my information when I was ready to ship and also offered a $50 discount.... [ More ]
    Response:Breanna Pittman***Breanna@Autoshippinggroup.com***360-464-1043. Diane, It was wonderful working with you guys and I am so happy you guys trusted me to allow me to do my best work! Also thanks so much for taking the time to do a review! Please call me if you have any other shipping needs! ~Breanna [ view ]
    Rating:
    Poster:Diane/John BurdaThis reviewer reports they were or plan to compensated for posting this review.
    Date:9/30/2014 3:01:00 PM
    Subject: Great service
    Review:Had a very good experience with Auto Shipping Group. Our contact, Alexandra Nelson was always available for any questions we had. Cars were picked up on time and delivered in the time frame we were told they would be. Would use this company again in ... [ More ]
    Response:***AUTO SHIPPING GROUP****5 STAR, #1 RATED COMPANY****CALL FOR A FREE INSTANT QUOTE TODAY. 360-214-3678****Leticia, thank you for the fabulous 5 star review. It was a pleasure assisting you with your auto relocation. Feel free to contact us again should this need arise again in the future. Take Care! [ view ]
    Rating:
    Poster:Leticia Zanotti
    Date:9/30/2014 11:51:00 AM
    Subject: Transport
    Review:This is my second experience with freight transportation and better of the two. I had no problems getting in contact with our contact person, and the scheduling and processing of the order was effortless. Both the contact person and driver were perso... [ More ]
    Response:Kimberly@Autoshippinggroup.com 360-200-6854 CALL OR EMAIL ME FOR A FREE QUOTE. I HAVE BEEN WITH OUR COMPANY FOR 8 YEARS! Modupe, I really enjoyed working with you. If there is anything else I can do for you please let me know. [ view ]
    Rating:
    Poster:MA
    Date:9/30/2014 11:20:00 AM
    Subject: Review
    Review:Customer service was excellent, including several follow up items. Overall, great work. Driver was on time and ready to help secure the car and personal belongings. Car is supposed to be delivered today, one day ahead of schedule in Miami, Florida. W... [ More ]
    Response:***STEPHANIE HAMILTON****360-214-3678***stephanie@autoshippinggroup.com***5 STAR SERVICE****M.K, Thank you for the AWESOME 5 Star review. It was a pleasure assisting you with your auto relocation. I look forward to assisting you again and or family and friends in the near future. Take Care! [ view ]
    Rating:
    Poster:mkThis reviewer reports they were or plan to compensated for posting this review.
    Date:9/30/2014 10:59:00 AM
    Subject: Excellent service and quick delivery
    Review:I will say excellent service. I worked with Nicole Soroka, to co-ordinate my transportation and she did well in a short period of time to arrange for my pickup. Apart from that, the driver who came for pick up was a nice person and delivered my car ... [ More ]
    Response: ***AUTO SHIPPING GROUP****5 STAR, #1 RATED COMPANY****CALL FOR A FREE INSTANT QUOTE TODAY. 360-214-3678**** [ view ]
    Rating:
    Poster:Mayur Jagtap
    Date:9/30/2014 12:12:00 AM
    Subject: Martha @ 360-853-2831
    Review:First of all let me start by saying I don't normally leave reviews. But, getting your car shipped is a big deal and there lots of screwy crap going on out there so I figured what the hell. First of all, brokers are scary. I talked to a few before I f... [ More ]
    Response:MARTHA CASTILLO 360-464-2504 Call for a free quote! [ view ]
    Rating:
    Poster:Frank
    Date:9/29/2014 11:58:00 PM
    Subject: Stephanie Hamilton 360-214-3678
    Review:I have worked with this company once before when they were magic carpet, everything was great like the first transport. I was working with Alexandra in the beginning, she was very polite and now I am working with her manager Stephanie who also is doi... [ More ]
    Response:***STEPHANIE HAMILTON***360-214-3678***5 Star Service***stephanie@autoshippinggroup.com****Irene, thank you for the great 5 star review. It was great assisting you with your auto relocation. Feel free to contact me again should this need arise in the near future. Take Care! [ view ]
    Rating:
    Poster:Irene
    Date:9/29/2014 11:54:00 PM
    Subject: Communication
    Review:Excellent customer support from initial quote through vehicle delivery. Windshield had a large rock chip in it and Jeff is helping with that follow up as well. Would highly recommend. [ View ]
    Response:5 STAR SERVICE FROM JEFF - 360-853-2829, jeff@autoshippinggroup.com. CALL OR EMAILJEFF FOR A FREE QUOTE TODAY! Thanks Kyle & Megan for the review. It was my pleasure helping such nice people. [ view ]
    Rating:
    Poster:Kyle Or Megan AllimanThis reviewer reports they were or plan to compensated for posting this review.
    Date:9/29/2014 9:15:00 PM
    Subject: Great Experience
    Review:Our rep Martha Castillo was very knowledgeable, helpful and thorough in her interview of us, where we were going, what we were looking for, price and delivery/safety of car shipped. We received other prices, but Martha's was chosen because of her kn... [ More ]
    Response:MARTHA CASTILLO 360-464-2504 Call for a free quote! [ view ]
    Rating:
    Poster:Mark Christmyer
    Date:9/29/2014 8:30:00 PM
    Subject: Great Service
    Review:Breanna's customer service was exceptional. She was prompt, accessible, friendly and extremely helpful. We were able to get a pickup scheduled next day with on time delivery across country. We will use Auto Shipping Group again. [ View ]
    Response:Breanna Pittman***Breanna@autoshippinggroup.com***360-464-1043. Marisa, Thank you so much for taking the time for a review. You have been so great. I am thankful you trusted me with your business and i look forward to working with you again! thanks a ton. ~Breanna [ view ]
    Rating:
    Poster:MarisaThis reviewer reports they were or plan to compensated for posting this review.
    Date:9/29/2014 7:56:00 PM

    Next Reviews on Auto Shipping Group Inc.

    Auto Shipping Group Inc. Home | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13 | 14 | 15 | 16 | 17 | 18 | 19 | 20 | 21 | 22 | 23 | 24 | 25 | 26 | 27 | 28 | 29 | 30 | 31 | 32 | 33 | 34 | 35 | 36 | 37 | 38 | 39 | 40 | 41 | 42 | 43 | 44 | 45

    Archived Reviews

    Home | Site Map | Auto Transport Directory | Learn & Knowledge Center | Advertising | Contact Us | Email This Page
    Disclaimer: The reviews posted on this site are posted by persons that claim to be customers of the auto transport company that they are reviewing. Their opinions are theirs and theirs alone and do not represent the views and opinions of Valley Solutions, Inc., TransportReviews.com. Visitors should not solely base their choice on these reviews. Companies and visitors are responsible for policing the reviews and alerting us to potential false reviews or reviews not posted by a real customer. To report misuse of this site please contact us.

    For more legal information please visit our Legal Information page.
    A Towing.com Partner

    TransportReviews.com is a Community Site Proudly Provided to You By:
    Valley Solutions, Inc.

    © 2003-2014 TransportReviews.com. All rights reserved.