Auto Rail Forwarders 
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| Location: | Halifax, |
| Phone Number: | (800)387-9000 |
| Website: | http://www.autorail.com/ |
| Time On Site: | 9 Year(s), 2 Month(s). Since 3/11/2004 1:15:00 PM | | |
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Overall Rating (Last Two Years*):      14 ratings & reviews posted
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| Worst experience of my life | | Still waiting for my car to be delivered, even found at this point. They told us that it would only take a week or two once it got off Newfoundland on the boat. Left Newfoundland on time, only because it went with another company.. Got in Halifax to ... [ More ] |
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| Thank you Elizabeth for all of your help! | | Cant say anything but positive!! AutoRail was a dream to work with in getting our car out West. I am functioning as a single Mom with 2 very young children since my husband has gone out West for work and Auto Rail was VERY accommodating in everyway... [ More ] | | tks for the review.. [ view ] |
|      | | Stephanie | | 11/27/2012 12:55:00 PM |
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| Never use this company!!! | | I am reading the recent reviews on this site as a follow-up to my situation of a year ago. The latest reviews are, I am certain a pure fabrication of the owner Gerry Giovanetti. I can not in any honesty believe that any sane person would be happy w... [ More ] | | This client has made a review a year ago and is now posting another one..
I would like this removed.. they have stated there case. Tks [ view ] |
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| Antique car transport | | I would use auto rail again in a second, gerry kept in touch through the whole deal and was ahead of time on the delivery, with no damage to my car, all the way from Temple Texas to Bedford NS. Great job Gerry, Thanks Again [ View ] | | Tks again for your business.. appreciate. [ view ] |
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| Money Owing from Court Verdict | | I shipped my car from Victoria, BC to Ottawa, ON with Autorail in September 2010. The car showed up with extensive damages - to the point that the car is unable to be driven. The car was also extremely late by the date we received it (more than 30 da... [ More ] | | The Client did not to pay attention to the Terms and Conditions.
It is no more then a money grab.. He has a vehicle that is and was not in very good condition . an early 1990's model
We Did not show up in an Ontario Court, for Obvious reaso... [ More ] |
|      | | Nick | | 6/22/2012 12:14:00 PM |
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| heartless a$$hole | | I am a single mother of a 3 year old boy, we flew out west to move. I called auto rail and advised my story and that I needed to have my car asap, elizabeth was quick in telling me that they were the best company and that they can have my ar delivere... [ More ] | | First and For Most I have 2 small Children and I understand.. However....
The Client Stuffed the Vehicle trunk back seat front seat.. She signed the terms and conditions.
We are not a Moving and storage company.
The Client still hasn't paid f... [ More ] |
|      | | Sherise | | 6/17/2012 8:41:00 PM |
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| 92 DAYS OF STRESS! | | Last year on May 5th 2011...I was told my Cobalt was on it's way from Edmonton Alberta to New Brunswick.
When I was told by Gerry on many occasins that my car was on it's way...unbenounced to me car had not even been picked up in Alberta.
It sat fo... [ More ] | | We offered a shipment back , at cost,, We as well tracked her vehicle with the other company.. it took much more then the time she posted.. She seems not to note that she signed terms and conditions.
We as well want to point out that if you rea... [ More ] |
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| Refund | | We were shipping our car from Vancouver to Toronto on Feb 29, 2012 but when due to some reasons I cancelled the shipping with them. I called them on Feb 7, 2012 and told them regarding the cancellation and Gerry said that they will deduct $200 cancel... [ More ] | | PLEASE BE ADVISED THAT WE HAVE REFUNDED THE CLIENT..
AND AS WELL SENT A CREDIT VOUCHER .
We as well want to point out that if you read these reviews, 100 % are from private individuals.. we have no negative reviews from any of our over 350 Co... [ More ] |
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| No communication | | After four weeks of waiting to hear from Autorail Forwarders, I called to request:
Where the car was?
When it should arrive in Vancouver?
Where should I pick up my vehicle?
Steve would not answer my questions and I was referred to Jerry. Jerry... [ More ] | | JUST A NOTE,, WE MOVE OVER 2000 VEHICLES PER YEAR AND HAVE LESS THEN .05 % THAT HAVE COMPLAINTS, WE STRIVE TO DO OUR BEST... WE AREN'T PERFECT.. BUT WE TRY OUR HARDEST TO HAVE REPEAT CLIENTS.
THATS IMPORTANT TO OUR BUSINESS MODEL.
Gerry D... [ More ] |
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| look for other transporter | | I had bad experience with them , which started immediately after I dropped my car on 28 july 2011,
and after I paid them in advance :
- before that the address they gave was not accurate , i needed to spend more than an hour around the area to find... [ More ] | | JUST A NOTE,, WE MOVE OVER 2000 VEHICLES PER YEAR AND HAVE LESS THEN .05 % THAT HAVE COMPLAINTS, WE STRIVE TO DO OUR BEST... WE AREN'T PERFECT.. BUT WE TRY OUR HARDEST TO HAVE REPEAT CLIENTS.
THATS IMPORTANT TO OUR BUSINESS MODEL.
IMPORTA... [ More ] |
|      | | abdul | | 2/27/2012 11:56:00 AM |
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| Refund | | Gerry Giovannetti has quite alot to say about his set up in Halifax, I paid him in under two hours and at this time am still looking for that refund check.It's been two months and eleven days and I get the feeling the check will be lost for a long ti... [ More ] | |
We Sent the Client the Cheq along with a $ 1000 voucher.. As We have said before we attempted to pickup the clients vehicle twice from the location and had no luck.. What more can we say..
Sour Grapes.. his cheq was sent out by our Account... [ More ] |
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| NEVER again... | | We shipped our vehicle from Edmonton to Ottawa...I was provided a quote (which I had to pay in advance) and an estimated delivery time of 9 - 11 days. We dropped the vehicle off on July 23, 2011 in Edmonton (at the address they provided). We went o... [ More ] | | JUST A NOTE,, WE MOVE OVER 2000 VEHICLES PER YEAR AND HAVE LESS THEN .05 % THAT HAVE COMPLAINTS, WE STRIVE TO DO OUR BEST... WE AREN'T PERFECT.. BUT WE TRY OUR HARDEST TO HAVE REPEAT CLIENTS.
THATS IMPORTANT TO OUR BUSINESS MODEL.
We as wel... [ More ] |
|      | | Derek | | 2/15/2012 11:27:00 AM |
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| Lost or Stolen Car??? | | I am now into the 9th week of trying to determine what to do about my son’s vehicle which has gone missing while being transported by Autorail Forwarders out of Halifax to Calgary back in early October of 2011.
There are many facets to th... [ More ] | | JUST A NOTE,, WE MOVE OVER 2000 VEHICLES PER YEAR AND HAVE LESS THEN .05 % THAT HAVE COMPLAINTS, WE STRIVE TO DO OUR BEST... WE AREN'T PERFECT.. BUT WE TRY OUR HARDEST TO HAVE REPEAT CLIENTS.
THATS IMPORTANT TO OUR BUSINESS MODEL.
We as well ... [ More ] |
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| Delayed car shipment | |
When I booked my car shipment, I was told that the "usual" shipment time is 8-10 days although the shipment might take 10-14 days with delays. Gerry was responsive to my emails until he confirmed receipt of payment on April 14th.
I dr... [ More ] | |
JUST A NOTE,, WE MOVE OVER 2000 VEHICLES PER YEAR AND HAVE LESS THEN .05 % THAT HAVE COMPLAINTS, WE STRIVE TO DO OUR BEST... WE AREN'T PERFECT.. BUT WE TRY OUR HARDEST TO HAVE REPEAT CLIENTS.
THATS IMPORTANT TO OUR BUSINESS MODEL.
IMPOR... [ More ] |
|      | | Carey | | 2/14/2012 1:47:00 PM |
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