Auto Central Direct  | |
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Have your own experience with Auto Central Direct to share? Click Here to add a review. Overall Rating (Last Two Years*):  
73 ratings & reviews posted
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| Great company to deal with | | I did not expect to get bombarded from so many companies. Nobody was as informative as Craig from Auto Central Transport. Everything he told us was exactly how the process worked. Craig was always availabe to get a update on my vehicle, which was ver... [ More ] |
|  | | Chelsea | | 10/8/2011 10:08:00 PM |
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| SCAM SCAM SCAM SCAM | | PLEASE PLEASE GOOGLE THIS COMPANY THEY ARE RUNNING A SCAM ,GOOGLE OWNER ERIK HADAD NAMES HE IS RUNNING SCAMS. I BOUGHT THEIR EXCUSES THEY SCAMMED $2500.00 IN CREDIT CARD CHARGES AND NEVER PAID ME. THEY MAKE ALL KINDS OF EXCUSES WE WILL PAY YOU WE WIL... [ More ] |
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| Ship from CA to DC | | A few months ago I used Auto Central Direct to ship my car and the experience left a bad taste in my mouth. To be fair... First, the Good: Promptness was the main saving grace of this transaction... the car was delivered pretty much on-time and was n... [ More ] | | First, I would like to apologize for any miscommunication, but what the
customer failed to mention was I found her a reputable carrier at a very
discounted rate, I worked diligently on her order, and got her pick up at
26 cents a mile while the market value on this route was 38 cents a mile,
I had her picked up in 24 hours and delivered across country in 6 days,
unfortunately when the driver got to D.C., the mail highway was having
construction and would not let the carrier through, therefore customer was
forced to get transportation to meet the driver and wanted me to endure
the cost of $60.00 not $100.00 in what it cost her to get there via taxi.,
How is this Auto Central Direct's fault? I do not know. Refund was never
promised as it was explained how can I help the main highway was under
construction and not letting certain rigs through. Our recored speaks for
itself, customer is number 1 and if we have any faults we have no
hesitation to give refund, in this case refund was not warranted.
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| Deceived | | After being jacked around by another company, I talked with Jimm Cash at AUTO CENTRAL DIRECT. He told me he would ship my car for the same cost as the other company, but give the carrier $50 more so it would ship promptly. He told me to call the ne... [ More ] | | There is no order ID we never had a customer like that.
Even if we did which we couldnt find we obviously didnt take any funds from
the customer and we were looking for a carrier for the price that he
was looking for.
We would recommend him higher if it was the scenario.
So we never had a customer like that and 2 even if we did we didnt charge
him anything so he cannot complain about doing free work for him [ view ] |
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| Toyota Rav 4 CA to FL | | David Pein of Auto Central Direct was the first to contact us after our initial research into auto transporters. After a major run around by another company, we contacted David Pein with Auto Central Direct. He was great about communicating with us a... [ More ] |
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| Outstanding Service | | After getting burned by a large transport broker and terrible local driver, my wife put out an RFQ for getting our car from Texas to Virginia. David Pein from Auto Central Direct soon called, and I was impressed by his knowledge and straight-forward... [ More ] |
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| Fraud | | Please do not do business with Auto Central Direct. Check them out on the better business bureau website... they are rated F.
http://www.bbb.org/south-east-florida/business-reviews/vehicle-transport-services/auto-central-direct-in-pompano-beach-fl... [ More ] |
|  | | Ralston Da Silva | | 1/4/2011 1:27:00 PM |
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| 1999 camry transport . Good job David | | David Pein was who I was dealing with, seemed like a good guy and was on top of his stuff and that he was. David gave me all the information that all the other companies weren't, some may take him as arrogant but I take it as knowing what your talkin... [ More ] |
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| Very Pleased. | | After many calls, I receive email from David I call back and speak with him, nice gentleman that knows what he is talking about, veru knowlegable, told me he was not going to be cheapest but not most expensive, he said he would price right in the mid... [ More ] |
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| Do not get fooled by them | | AUTO CENTRAL DIRECT is a worst company to deal with. The person with whom I interacted was Jimm Cash and he is horrible person, he will talk big and is a cheater. They quoted me 500$ and told me that I have to day 400$ to the truck driver and they wi... [ More ] |
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| decent at best | | ACD is a broker, not a carrier so you'd expect to have updates as to the whereabouts of your car since that's their job...the middle man. I was promised these updates by online tracking and/or phone calls. I had neither. The mechanic who was storing ... [ More ] |
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| Damaged | | I was told I would be contacted when the car was picked up; I was not. The place where the car was picked up called me, and when I called to ask why I wasn't notified, they told me to consider this call to be the notificaiton.
The car was delivere... [ More ] |
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| Excellent Company | | From the initial call to final delivery, everything was handled perfectly and professionally. I received many follow up calls from Mike, the intial contact. The drivers were kind and courteous. They arrived in my area late at night and called me on... [ More ] |
| | | Robert DeNovellis | | 12/17/2010 1:44:00 PM |
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| Auto Central Direct | | I've enjoyed my experience with Auto Central Direct! My contact person, Mr. Stephon Watson did an awesome job in assisting me! He walked me through the process step by step and explained all that I needed to know. He was very patient with me since th... [ More ] |
| | | Michelle | | 12/14/2010 12:00:00 PM |
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| Shipped 2 Cars from Washington to North Carolina | | Dave Pein contacted me and set up the move from WA to NC, I was relocated with work and shipped 2 cars my 2008 BMW i528 and QX56 SUV, went well no issues, the driver arrived a day earlier then expected, so i had to have a family member meet the drive... [ More ] |
| | | Craig Goldberg | | 12/12/2010 11:27:00 AM |
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| auto transport | | I have mixed emotions about my auto transport experience. The rep at auto central direct was courteous,nice and available.I had no trouble ever getting a hold of him and he gave me multiple contact numbers The transporter or my vehicle was great-on t... [ More ] |
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| From the start it was Perfect. ;-) Thanks Bunches | | After being overloaded by emails once i requested a quote to ship my Honda Accord, I was skimming through them looking for best price, then I came acroos David w/ Auto Central Direct, it was a very personel email, not just the standard quotes I was r... [ More ] |
| | | Candace Rattan | | 12/8/2010 3:50:00 PM |
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| Great Service | | I couldn't be happier with the customer service at Auto Central Direct! They were very friendly and wilingl to help in any way they could. I would definitely recommend this company to anyone that needs to transport their Vehicle. No other company was... [ More ] |
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| David and his team are phenomenal ! Tx 2 Pa | | Thank you & your team of shipping experts for a care, and hassle free experience David. I was recommended by a friend and he got this one right! Excellence is the word to describe what David & auto central direct did for me!not enough thank y... [ More ] |
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| I recomend | | Transported my Nissan Maxima from Long sland to Indianapolis. Everything was very smooth, and the people Is speaking to were very nice ad professional. If I ever move my car again I will use them again,and I would recomend them to all my family. [ View ] |
| | | Dominic T. | | 12/5/2010 4:55:00 PM |
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| amazing | | transporting a vehicle wasnt as easy as I thought it will be.
Atleast not until I found auto central direct or they actually found me!
I went with another company at first and my car was sitting on the board or "central dispatch"
I th... [ More ] |
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| HAPPY CUSTOMER! Thank you David & Symion | | First off, I must say I dont usually write reviews, but this went so smooth I felt like these two guys deserved a pat on the back. I was intrested in shipping my Durango to my son to his base in Vermont, from the get go David says Vermont is a tough ... [ More ] |
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| No pick-up - no refund | | After Jack assured me a pick-up within a few dar or latest a week a trucker was assigned but didn't show up. Weeks went by with many phone calls ( some of which were returned) but with no action. Finally Jack stopped calling back and my new contact w... [ More ] |
| | | Ralph | | 12/1/2010 3:03:00 PM |
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| SATISFIED! | | I had to transport a Acura TSX from auction from FL to CA. Rate was pretty good. Car was picked up in 1-2 days. All my phone calls were answered and not like other companies who kept ignoring my calls. Satisfied with the service will do business agai... [ More ] |
| | | yuriy | | 11/25/2010 5:27:00 PM |
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| Thank you Didar! | | Auto Central Direct made the transportation of my car painless and seamless. Didar, from Auto Central Direct, was very helpful with explaining the whole process to me and gave me a fair quote to transport my 2007 BMW x5 from Chicago to Phoenix . I d... [ More ] |
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| On time and overall not bad | | I have never shipped a car before so needless to say I was greatly surprised – and after some time no longer amused – by the number of quotes I received after requesting a cost estimate. A never ending avalanche of offers quickly overwhel... [ More ] |
| | | Frank Luke | | 11/15/2010 11:13:00 PM |
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| transport hyundai sonata..GOOD JOB | | Mr. David Pein gave me a quote at a very good rate, was able to do the job he said he could do. I was contacted two days after commitment by the driver Carl, he was nice and gave me the lo jack number to his truck so I can track my car while it was i... [ More ] |
| | | Andy Carrasco | | 11/10/2010 10:53:00 PM |
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| Thank you David and ACD... | | I must admit I was very nervous shipping my Beemer 745i, I was relocated to Florida from my job, and I was refered to David by a good friend of mine that buys cars from auctions and ships them across country, he told me all he uses was auto central d... [ More ] |
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| Rip-off | | Got a quote/ contract for car transport for 530 USD. Car was not picked up in time and I was Blackmailed to pay more money if my car shall go up on the board (schedule board...?). ACD charged for their services before it was provided. Didn't call bac... [ More ] | | We want to thank Freddie Vassaur for his input in this matter. He makes
some good points but is LEAVING OUT SOME KEY FACTS. When Freddie contacted us, he clearly stated that this was a mustang lx, I had a driver to him by the next day so at that point we did charged his card, the driver called
us at that point to tell us it WAS NOT a Mustang LX, and it was a MUSTANG
MACH ONE which is a BIGGER vehicle, and did not fit on his carrier, so at
this point the card was charged because we had it dispatched at what
Freddie told us the make and model of the car was, that was Freddie's
fault not ours, so after the driver drove 500 miles out of his way to pick
up a different car Freddie stated it was he was forced to leave empty
handed, minus the fuel and time he spent to pick up. So we put him back on
the board and ANOTHER carrier called and said he would pick up the MUSTANG MACH ONE but he wanted additonal money, keep in mind the 1st carrier was doing it at what he was quoted for what Freddie said was MUSTAND LX NOT A MUSTANG MACH ONE, so yes the second carrier wanted more money. Against better judgement we moved forward with Freddie, which proved hurtful for all parties involved. We take full responsibility for any stress or heartache caused in this matter. We as a company will learn and grow from this and have faith that this review will show all of our reviews are legitimate, uncompensated and done out of kindness. We wish Freddie the best moving forward and hope he can find peace in this process.
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| | | Mustang1973 | | 11/10/2010 5:17:00 PM |
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| My Appreciation for Didar Khalsa | | I just wanted to take a few minutes and write about my appreciation to Didar Khalsa the owner of Auto Central Direct. When I put an internet request to move my 2009 Mercedes from Los Angeles to Miami I was overwhelmed by the number of calls and emai... [ More ] |
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| transportation ! great job | | Thank you dave pein. I was giving my jeep to my mother in law, contacted auto central direct through google, read all these positive reviewa about how great and reliable they were, I called spoke to dave pein got it down just like the other reviews s... [ More ] |
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| 2nd time using him, mr. David Pein did it again! A plus | | 2nd time using David and his company auto central direct, and didn't shock me that my 2nd experience was as good as my first, highly recommend to any1 looking for honesty and integrity! I buy cars on eBay and sell/ship them, so thankful I got the cal... [ More ] |
| | | Peggy | | 10/29/2010 9:23:00 PM |
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| Honda Gold Wing | | When someone delivers as promised, I am very grateful. This company, and specifically Craig Giganti did exactly what they said they would. For a lower price, I was willing to be patient and wait for a later delivery. Mr. Giganti was able to get the m... [ More ] |
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| Great Job Milton. I will def use you again! | | I ship often and have yet to find someone who'll actually pick up their phone at 7pm on a Sunday...Milton did. Actually he did everything he said he would do. Move went off without a hitch. Will def use him again. [ View ] |
| | | Mike | | 10/23/2010 3:13:00 PM |
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| Charged twice for downpayment | | I was charged twice for the downpayment amount then couldn't reach the company for an explaination. Ended up calling Amex and disputing the charge. Amex cleared charge saying they couldnt reach the company either. My original quote was nearly half of... [ More ] |
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| Move truck from Idaho to Alabama | | Great job. Pickup on time and delivery early.
Mr. Pein at Auto Central was great to work with.
He made the experience so easy.
He got a trucker to come to Idaho and
take the my truck to Alabama.
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| | | Mark | | 10/17/2010 7:35:00 PM |
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| Friendly, fast, and trustworthy | | Very knowledgeable and easy to contact via email and phone. Lowest price by far and everyone I spoke with at the company was very friendly. I decided to ship my car at the very last minute and Dave was able to find a trustworthy carrier despite the... [ More ] |
| | | Casey | | 10/17/2010 1:12:00 AM |
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| Excellent | | Milton was excellent. Knowlegeable, friendly and courteous. Shared information about the industry to help me know the process. They secured an excellent carrier (Gemmell) who was equally professional and pleasant to work with. It could not have g... [ More ] |
| | | jim | | 10/16/2010 10:21:00 PM |
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| Good Job. | | I was moving my car to AZ, to a very small town, I had difficulties moving it earlier with another company, who didn't do anything but take my money. Auto Central Direct actually took their time and explained everything to my and why my car was not m... [ More ] |
| | | Chris | | 10/16/2010 1:19:00 PM |
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| Outstanding job | | Craig did great in getting my car picked up for us on a tight deadline, he explained the whole process to us very clear and honestly. He even gave us his direct cell number, so that he can be reached at all times with any questions or getting info wh... [ More ] |
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| no refund | | We gave Auto Central a $200.00 deposit to transport our car from Texas to California within a specific time frame. They could not find a carrier to transport the car in the time frame specified. So, we had to cancel the agreement and get in the car a... [ More ] | | The refund of $200 was given to the customer
Transaction ID: 3242511377
Transaction Status: Refund
I am not sure why the person that they spoke to said it will be refunded to them that day, because refunds can take up to 10 days. Everything has to be reviewed first, and then it takes the merchant company to process the refund 48 hours.
We are sorry we were unable to help Ms. Sizemore with their car transport.
The customers deposit was fully refunded.
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| review | | Craig Giganti at Auto Central Direct was fabulous! He kept me informed every
step of the way. This is my second car in one month working with Craig and it
has been headache free. [ View ] |
| | | Douglas Wong | | 10/14/2010 2:45:00 PM |
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| 2008 Jeep Wrangler | | The service was excellent! Did a very good job explaining over everything thoroughly. Took all my calls and was able to answer all questions and concerns that I was having.I would highly recommend the to anyone looking to transport their vehicle and ... [ More ] |
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| 2009 chevy tahoe shipped. Thanxx so much | | filled out a request for a quote received god knows how many calls and emails, I refused to answer my phone after a a hour of none stop calls, but later that night i checked my messages, and there was a message from David, very brief and just said he... [ More ] |
| | | Patty Demarco | | 10/13/2010 10:57:00 PM |
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| Excellente service, & so thankful I was saved | | I initially was dealing with another company To ship my toyota Tacoma, that was really playing games, they took me for a real ride until I finally requested another quote and was called by Dave P. where he explained exactly why my car wasn't getting ... [ More ] |
| | | Amy Castle | | 10/13/2010 10:35:00 PM |
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| transport cars to guatemal | | I wanted to transport 4 vehicles to Guatemala Michael gave me a contract for 4,700 3 weeks later after the vehicles were suppose to be delivered I could no longer reach Michael and was dealing with Brian and Erik which repeatedly hung up on me and to... [ More ] | | The customer received a quote, not a guaranteed signed price. At this time where there is a lot of cars coming down from the New Your area to Florida, the carriers are requesting much more to move the cars because they have so many cars to choose from. If the customer can show us that that price was Guaranteed and signed for then she will be able to prove her point. The person who originally took her order does not work for the company, there for she was speaking with our customer service manager Brian, and the owner Erik. Just because we take car of our customers and even the owner gets involved to resolve any problems. Also the company is adding $200 to the customers transport out of the companies side . [ view ] |
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