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Andrew Auto Transport 
Phone Number:888-579-5913
Secondary Phone Number:212-729-0192
Time On Site:1 Year, 11 Months. Since 2/21/2013
FMCSA Licensing:
Common CarrierNone
Contract CarrierNone
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Overall Rating (Last Two Years*):

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  • Next Reviews on Andrew Auto Transport
    Subject: Andrew Auto Transport - Very Efficient
    Review:In this day and age it was a pleasure to work with a company whose representatives are knowledgeable and efficient. Actual price was a little less than the quote. I was kept informed of the progress of the shipment from the time the contract was si... [ More ]
    Date:1/29/2015 7:36:00 PM
    Subject: Got Regular Updates throughout the way!!!
    Review:This went well just as I expected! It was the first time I was shipping a car from Washington DC to Fort Lauderdale, FL thanks to Andrew Auto Transport who guaranteed the safety of my car. During the 3 days and 3 nights my car was on transit, I was ... [ More ]
    Poster:Matthew Nelson
    Date:1/29/2015 4:20:00 PM
    Subject: quick n easy
    Review:I bought a car for my younger brother and needed a way to get it to him. I requested a quote and decided to Call Lily as she stood out from the rest. She was quickly able to set me up and picked up the car from the seller within just a few days. She ... [ More ]
    Date:1/29/2015 9:36:00 AM
    Subject: Was Great Doing Business with them
    Review:Last year, I made a few calls to transport my 09 Corvette from Boca-Raton, FL to Los Angeles, CA and the quotes I received from 4 shipping companies I contacted was absolutely ridiculous. I checked out Andrews Auto Transport and I concluded they wer... [ More ]
    Poster:Tony Frazao
    Date:1/28/2015 2:49:00 PM
    Subject: Will Call them Again
    Review:After comparing several companies that were offering this service in my area, I finally made the decision to use Andrew Auto Transport Company to move my car from MS to IL. I placed my order online and I received a call from one of their sales rep wh... [ More ]
    Poster:jeffrey Adams
    Date:1/27/2015 9:08:00 AM
    Subject: It was A Wonderful Experience
    Review:In September, 2014, I bought a brand new 2013 BMW that I wanted moved from a showroom in Miami, FL to my place in Santa Ana, CA. Brian Andrew was helpful in helping me get a nice competitive quote and went ahead to assign me a capable driver. Victor ... [ More ]
    Poster:John Nelson
    Date:1/22/2015 10:55:00 AM
    Subject: Auto transport
    Review:This was the third time we used this company. Their service was excellent. Brian was always very helpful and provided excellent service. They did not charge a fee this time. [ View ]
    Date:1/21/2015 2:42:00 PM
    Review:My record label just moved me from NYC to Los Angeles, CA with hardly any warning. After hearing rave reviews within my various circles of touring/bi-coastal musicians, I decided on Andrew Auto Transport when shipping my Range Rover Autobiography...I... [ More ]
    Poster:MIKE 13
    Date:1/21/2015 2:32:00 PM
    Date:1/13/2015 3:12:00 PM
    Subject: Trip west
    Review:Our trip to visit my son, who worked at Disneyland in Anaheim Ca. Leaving NJ in my 05 Corvette convetable. We passed through South Bend Indiana, turned south at Joliet Il. Visited the Gateway Arch in St Louis, and turned south west toward Joplin Mo... [ More ]
    Date:1/11/2015 11:28:00 PM
    Subject: 66 Mustang Delivery
    Review:Highly recommend Andrew Auto Transport for those who want excellent service, promptness and honesty in delivery of their vehicles across the country. My first antique vehicle and I was a bit concerned when I started my journey looking for a transport... [ More ]
    Date:12/24/2014 12:35:00 PM
    Subject: review
    Review:I would highly recommend Andrew Auto Transport. Brian handled everything and got me a driver with no problem. It was really a pleasure working with him. Arnold Hochman [ View ]
    Poster:Arnold Hochman
    Date:12/11/2014 1:25:00 PM
    Subject: 2004 Pontiac GTO
    Review:I have never used this company/broker before and was given their name by the car dealership where I purchased the vehicle. Everything was great and the car arrived as it originally was purchased. The one thing that I would be concerned with is their ... [ More ]
    Response:Dear Eric! Thank you so much! I'm sorry you were not alerted the car was picked up. The pickup went as scheduled. The drop off was early and I spoke to the driver about staying on schedule:) [ view ]
    Date:12/10/2014 11:26:00 PM
    Subject: Promises that CAN be kept
    Review:I am not a regular poster of reviews but this company deserves my praise. After shopping for a few days and getting more than my share of unrealistic quotes from other vendors I learned my lesson. When a vendor tells you prices that are too good ... [ More ]
    Response:Diana, Thank you so much for this wonderful review. It really means the world to us. If there is anything we can do going forward please let us know!! Thank you Brian [ view ]
    Poster:Diana Garcia
    Date:12/10/2014 6:08:00 PM
    Subject: bad experience
    Review:Please don't use this company they are awful. Brian email me a quote $816 to transport my car from Portland, OR to Columbia,SC so after I decide too use Andrew Transport and pay my deposit Brian gave me a higher quote.So I the next day I tried callin... [ More ]
    Response:Dear Edwin, You threatened our representatives life on the phone. Furthermore we were able to find you transport for the quoted price. You simply just did not understand what our rep was trying to tell you. [ view ]
    Poster:edwin mcgill
    Date:12/10/2014 12:32:00 PM
    Subject: False representation/ poor communication
    Review:I begrudgingly give a star because I have to give at least one. This company mislead me in terms of price. I was also ensured that the "deposit" was not in addition to to the price quote but rather would be applied to my shipping cost, this... [ More ]
    Response:Dear Mr. Mcguiness, We are so sorry for your experience however you approved the dispatch sheet and paid the driver and allowed him to complete the job before mentioning anything about the payment issue you have. We can issue you credit towards your next trip however We clearly sent you an email asking you to approve the drivers offer and you did. That said we were shocked to hear about your issue with price only after the car was delivered and paid for. We wish you could have mentioned it sooner. The driver was in contact with you as well as our rep even on Thanksgiving. We hope the refund will suffice:) [ view ]
    Poster:Mark McGuinness
    Date:12/4/2014 2:25:00 PM
    Subject: Kansas city mo to Austin Texas
    Review:This was my first time having a vehicle transported. It was all a little confusing and worrisome but Lilly was fantastic in answering all of my questions and calmed my nerves.The transport was very quick and affordable. Thank you Lilly for all your h... [ More ]
    Date:12/4/2014 11:36:00 AM
    Subject: Superb!
    Review:Thank so Much Lilly! I am taking the time to write this review because it is well deserved and i couldn't have done it without the help and guidance of this company. Before Andrew Auto transport I was Frustrated, overwhelmed, and annoyed to say the l... [ More ]
    Date:12/3/2014 3:12:00 PM
    Subject: Good Experience
    Review:Choosing a car transport company seems to be a crap shoot. It's hard to tell what companies are real and which ones have just posted fake reviews online. I called a few places and several of them were really rude to me and just kept asking for my c... [ More ]
    Response:Mr. Sharp thank you so much for this positive review:) We are happy we got it done within the allotted window of time!! [ view ]
    Poster:M Sharp
    Date:11/21/2014 12:37:00 PM
    Subject: Outstanding Fast Honest Service
    Review:This was my first experience shipping a car across country. I was extremely hesitant. I looked at numerous online reviews and requested several online quotes before deciding to go with Andrew Auto Transport. Andrew Auto Transport's price ($720) was t... [ More ]
    Poster:Marcia S
    Date:11/20/2014 8:05:00 PM
    Subject: Refunded
    Review:My vehicle purchase unfortunately fell through. In my arrangements however, I was fortunate to have selected Andrew Auto Transport as my shipping broker. Brian made the process a breeze clearly explaining each step, providing prompt responses to my i... [ More ]
    Response:Beau! Thank you for sharing your experience we look forward to serving you again!! [ view ]
    Date:11/18/2014 9:55:00 AM
    Subject: andrew transport (owner hung up on me)
    Review:I chose Andrew Transport mostly because the quote was competitive. It turned out that the cost to get my vehicle shipped, even after considerable lead time, was $94 or 12% above the quote. I also chose Andrew transport because the agent Lilly was en... [ More ]
    Response:Dear Joe, Thank you for the review. As the founder of Andrew Auto Transport I want to personally Apologize for any miscommunication. I do not recall hanging up on you and I hope it was a dropped call. I've never hung up on anyone before so it does not sound like a typical experience but the customer is always right and if this is the experience you had I am truly sorry. My cell is 212-729-0192 call me I'd like to discuss this:) Sincerely, Brian [ view ]
    Date:11/12/2014 10:14:00 PM
    Subject: deposit not being refunded
    Review:Below is the email I received from the company saying they found a carrier. The COST of the original contract was $ 533.00 not $609.00, which is not the price agreed in the contract. The date of pick up did not occurred on the exact day agree of the ... [ More ]
    Response:Herb, We had a carrier at your door and you texted our rep that you changed your mind. The driver had to be paid for his time, that just wouldn't be right to do. Drivers make this business work and we have to treat them fairly. Call me to discuss I don't want you unhappy. Brian Andrew (212)729-0192 cell anytime [ view ]
    Date:11/11/2014 10:07:00 AM
    Subject: Professional Service- Outstanding People!
    Review:Thanks to Andrew & Nicole for their professionalism, customer support and great follow up. Outstanding driver (Pablo) and carrier (Bestlog) Rig was in perfect condition. Very impressive. Pablo was bright, helpful and customer-focused. A real... [ More ]
    Response:Larry you really are salt of the earth! I hope your daughter is enjoying the truck at school!! Keep in touch!! [ view ]
    Poster:larry sleepThis reviewer reports they were or plan to compensated for posting this review.
    Date:11/7/2014 11:28:00 AM
    Subject: Auto Transport
    Review:So many horror stories trying to pick an auto transport company that when you find a great one it needs to be shared. Moving a vehicle from NW Montana to SW Florida at a reasonable price was made simple by choosing Andrew Auto Transport. Richard Al... [ More ]
    Response:Vinnie it's Richard, Thank you so much for the review, I'm really happy it all worked out:) call me [ view ]
    Poster:Vinnie N
    Date:10/27/2014 11:55:00 AM
    Subject: Made the Auto Transport EASY
    Review:Just let me first start by saying "Andrew Auto Transport" is an Amazing Company to work with. I am currently in Japan with my military spouse and needed to move my car from AZ to Ohio due to where is was being stored with a friend in thei... [ More ]
    Response:Mr. Moor, We hope the rest of your stay in Japan is happy and healthy and that Mom is with the car and getting use out of it. Please let us know whenever we can serve you again!! [ view ]
    Poster:Anthony Moor
    Date:10/24/2014 9:18:00 PM
    Subject: Thanks for the terrific customer service!
    Review:Absolutely perfect from start to finish! Polite, honest, always knew where the car was en route. Totally accomadated my schedule. and to top it all the price was fair and much lower than I expected. Highly recommend this hard working company - tha... [ More ]
    Response:Elizabeth, thank you so much for the great review! It was a pleasure to serve you [ view ]
    Date:9/30/2014 7:28:00 PM
    Subject: Great service
    Review:We contacted Andrew Auto Transport on a Saturday to get additional information before deciding on a transport company. After talking with Brian on Sunday, he posted the job on Monday and on Wednesday we had arrangements made for pickup and delivery. ... [ More ]
    Response:Harry, We don't always get that lucky but you sure did! Thx for your business and keep in touch! [ view ]
    Date:9/26/2014 5:04:00 PM
    Subject: Amazing customer service
    Review:I have been using Andrew Auto for some time now. I have had nothing but perfect service from dispatch to delivery. If you are looking for a transport co, you can stop right here. Pricing is very fair and always accurate. [ View ]
    Response:Our Business revolves around yours. Period end of story. Thank you [ view ]
    Poster:Devan Infiniti
    Date:9/26/2014 11:49:00 AM
    Subject: Transport Hyundai
    Review:I've used Andrews Auto Transport more then once. This company is reliable, honest and very professional. I would recommend Andrews to anyone who needs to transport a vehicle. There are lots of companies out there quick to take your money, but slow to... [ More ]
    Response:Maria!! my favorite person on VA!! I hope to hear from you soon:) [ view ]
    Poster:M. Reyes
    Date:9/25/2014 12:28:00 PM
    Subject: Broker
    Review:My Issue is with the broker, Lilly Osorio. Price quoted was way too low. (1300 from MT to ME is not possible) Broker was dishonest. Did not post until after I hired another company. Would not refund my deposit. Issued dispute on CC. [ View ]
    Response:Dear Neal, you broke about the only two rules we have, do not double post and give us a few business days to work. You were mislead by other brokers who swayed your trust. $1300 is more then enough to have gotten this job done. Best of luck [ view ]
    Poster:Neal Ouellette
    Date:9/25/2014 8:49:00 AM
    Review:i have shipped many cars over the years , since i have been dealing with LILLY Osorio, I HAVE HAD GREAT SHIPPING !! IVE HAD OTHER TRANSPORT SERVICES BUT ALWAYS TRIED OTHERS UNTIL I FOUND LILLY Osorio . IVE HAD ABOUT 8 CARS SHIPPED THIS YEAR AND HAD L... [ More ]
    Response:Lilly has been amazing for us as well, thank you so much for the kind words [ view ]
    Date:9/22/2014 9:55:00 PM
    Subject: Excellent Transport for Inop Car
    Review:Quoted price was very competitive after requesting proposal from ~10 providers. Communication was excellent and frequent throughout the transaction. Transport provided was first class and only 4 days from Dallas to Seattle! [ View ]
    Response:Brya, Thank you so much!!! [ view ]
    Poster:Bryan F
    Date:9/17/2014 7:44:00 PM
    Subject: This was easy!
    Review:After receiving several quotes I selected Andrew's transport to take my car from California to Ithica New York. Lilly was excellent at explaining the process and keeping in touch during the entire process. My car was picked up on time and arrived at ... [ More ]
    Response:Danielle, You were awesome to deal with! Thank you!! [ view ]
    Poster:DanielleThis reviewer reports they were or plan to compensated for posting this review.
    Date:9/16/2014 1:33:00 PM
    Subject: Excellent Service
    Review:The service was outstanding and working with Lilly was a real pleasure. She stayed in constant communication. What ever she told me me was consistent with what was happening. Thank you. The price was excellent for was reasonable. From the timeline... [ More ]
    Response:Andrew Auto Transport wants the thank you Jules for being an amazing client $50 off your next transport!! [ view ]
    Date:9/13/2014 10:59:00 AM
    Subject: Superior Customer Service
    Review:It's been a pleasure working with Andrew Auto Transportation , Lily is prompt professional and personable. [ View ]
    Response:Andrew Auto Transport wants the thank you for being an amazing client $50 off your next transport!! P.s. Lilly said you are the coolest! [ view ]
    Poster:Ms FreemanThis reviewer reports they were or plan to compensated for posting this review.
    Date:9/8/2014 4:53:00 PM
    Subject: Ms. Lilly
    Review:Thank you very much Ms. Lilly. Excellent customer service!!! I have your number in my cellphone. I will being call you for your service in the near future. May God bless you and your fine company. [ View ]
    Response:Andrew Auto Transport wants the thank you for being an amazing client $50 off your next transport!! Lilly sure keeps her people happy:) [ view ]
    Poster:James NiblackThis reviewer reports they were or plan to compensated for posting this review.
    Date:9/7/2014 7:47:00 PM
    Subject: Excellent experience
    Review:I have shipped many cars in the last 5 years, by far this was the easiest experience. Brian was the first to call on my shipping request and quickly followed through on everything he said he would do. With having had a nightmare shipping a ca... [ More ]
    Response:Drew, it was my absolute pleasure!! Andrew Auto Transport wants the thank you for being an amazing client $50 off your next transport!! [ view ]
    Date:9/4/2014 5:06:00 PM
    Subject: 2006 Tribeca
    Review:The service was quick, efficient and effortless. A great process and all went perfect. I would definitely recommend Brian and his team. [ View ]
    Response:Jeff, you could not have been sweeter to work with. Andrew Auto Transport wants the thank you for being an amazing client $50 off your next transport!! [ view ]
    Date:8/30/2014 9:10:00 AM
    Review:From start to finish, emails, calls, videos, tutorials...everything I needed was spelled out for me and once I understood the how it works, everything went smoothly. Even my driver said he likes to work with Andrew Auto Transport "because their ... [ More ]
    Response:Beth, my favorite client of August!! Andrew Auto Transport wants the thank you Jules for being an amazing client $50 off your next transport!! [ view ]
    Date:8/19/2014 12:25:00 PM
    Subject: Long Distance Son Needed Car ASAP
    Review:I went with Andrews because 1] Their website and videos did a great job of explaining the overall process without the hyperbole I got elsewhere, and 2] Lilly was excellent in stepping me through the process DETAILS along the way. She was even answer... [ More ]
    Response:Thanks Dave! We are glad we could help!! [ view ]
    Date:8/13/2014 5:39:00 PM
    Subject: Service
    Review:Lilly was prompt and extremely professional in the shipment. She went above and beyond my expectations, Calling several times for follow ups. This made me feel comfortable and at ease with this shipper. I would use them again, not considering any one... [ More ]
    Response:Doug, it was a pleasure serving you sir:) [ view ]
    Poster:Doug C
    Date:8/5/2014 7:32:00 PM
    Review:ONLY USE THIS COMPANY...Guys, I tried 2 other companies before finding Andrew Auto. Both the other companies said no deposit no problem blah blah bah...nothing happened. I gave both companies one full week to ship my Grandpas car (Rest his soul) and ... [ More ]
    Response:Thank you so much Danny! [ view ]
    Date:8/5/2014 3:44:00 PM
    Subject: Awesome!!
    Review:I saw the quote, watched the video and then called in. Spoke to Brian, he schooled me to how it all works. I had a problem on pick up and Brian was available at 9PM on a Friday night! The service was phenominal. I also got daily updates from Nicole w... [ More ]
    Response:Andy, you are the man, we appreciate the comments!! [ view ]
    Date:8/5/2014 3:24:00 PM
    Subject: A pleasure
    Review:Great summer vacation and best transport. Thanks for taking care of us for the round trip! I likely will call again for next year, unless we go out of the country! ;) IF you're looking for a great team, you've found them. Talk again soon. [ View ]
    Response:Thank you Veronica!! [ view ]
    Date:7/31/2014 2:24:00 PM
    Subject: Professional and ALWAYS Reliable
    Review:Our Marketing company uses Andrew Auto Transport for all of our shipments of vehicles used in various promotions and campaigns. Lilly has always promptly and effortlessly shipped our cars to various different Account Managers and is always a delight ... [ More ]
    Response:We always love dealing with your firm. Thank you so much! [ view ]
    Date:7/31/2014 10:55:00 AM
    Subject: Do not use their service.
    Review:The initial quote was 1215$ plus they sent a 25$ coupon in email (Which they totally forgot). So total was supposed to be 1190$. They have taken 160$ as deposit initially and sent only ONE dispatch information and forced me to accept it. The quote wa... [ More ]
    Response:This is You're exact response to the offer,: On Tue, Jul 15, 2014 at 4:08 PM, valli ch wrote: Okay let us go with it. Thank you, Valli On Tue, Jul 15, 2014 at 12:33 PM, Lilly Osorio wrote: Hi, I actually did they brought down the amount by $25 they were requesting 1250 on delivery and it is now at $1225 on delivery. Lilly Osorio [ view ]
    Date:7/29/2014 1:36:00 PM
    Subject: Highly Impressed
    Review:This was the first time I have ever had my car transported and its been quite the experience! At first I had planned my transport with another company because their quote was lower and they didn't require any payment upfront, so I couldn't lose right... [ More ]
    Response:Alex, thank you so much!! Keep us updated!! [ view ]
    Date:7/18/2014 4:13:00 PM
    Subject: 5 stars
    Review:I was waiting on my car to be picked up from PA. to NY. for one week with first choice transport it was a very bad idea ,then i called Andrew auto transport and talked to Lilly, she was so helpful and knowledgeable she explained all about car tra... [ More ]
    Response:Abe, Lilly thanks you kindly and we are so happy you enjoyed working with us!! [ view ]
    Date:7/10/2014 5:09:00 PM
    Subject: ;)))
    Review:Thanks guys! I have arrived safely to Boca and so has the audi! If anyone is looking for a team of hardworking and reliable people you've found them! My experience was not only educational (lol) but very pleasant. Between Lilly and Brian's customer... [ More ]
    Response:Kris, Thank you so much! This really helps people see that we work for our clients the entire way through the process. You are VIP here always:) [ view ]
    Date:7/9/2014 7:54:00 PM

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