American Auto Transporters Inc.  | |
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3 ratings & reviews posted
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| dishonest | | I used American Auto Transporters for two reason, first they came highly recommended, and second they promised a 4 day delivery after pick-up, when the company I was going to use promised a 6 day delivery after pick-up. The company I originally want... [ More ] | | This Customer scheduled a last minute pick up and was guaranteed pick up within 1-2 days. As promised we had a trucker sent out to pick up vehicle within the next day but were not able to collect vehicle because the customer had not yet paid the seller of the vehicle whom we were picking up the car from. Therefore we had to abort the assignment and reschedule a second trucker to pick up again when car was paid for. Two days later all was clear to collect vehicle and trucker was sent and would be on the road first thing in the morning, unfortunately a severe storm came in( Hurricane Irene) knocking down wires, poles, and roads were closed down causing delay with the truckers departure. Road were not cleared in the area for almost a week. No trucks could get out nor get in and customer was advised of what was going on. Yes, every customer shipping a vehicle is given a estimated time frame after pick up of 4-6 days. We say estimated because there are sometimes but rarely circumstances such as this that can ocurr and cause delay of a car transport. If car had been ready as told initially, that vehicle would have been in FL in 4-6 days as told. [ view ] |
|  | | Matis | | 11/15/2011 11:27:00 AM |
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| Quality Transporters | | I want to thank you for all the help and positive service you and your organization did in transporting my son's Jeep. I also wanted to say the Jeep arrived on time and target as you said it would. The best thing I wanted to tell you was the others p... [ More ] | | We appreciate your kind words. We are glad to hear you are happy with our service in which we strive to make as easy and quick for our customers. [ view ] |
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| Refused to pay for damage claim | | I shipped my car through American Auto Transporters, out of Canton, MA.
When my car arrived, It had been transferred to a small truck, and had a dent in the fender, and 7 vertical scratches on the rear bumper.
I followed the instructions for ... [ More ] | | There was prior damage to the fender acknowledged by the customer. We offered to get the customer a new fender by the customer refused. He wanted us tp pay for all damages both new and old [ view ] |
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