American Auto Transport  | |
| Location: | 4301 South Flamingo Rd Suite 106-122
Davie, FL 33330 |
| Phone Number: | 954-278-3874 |
| Secondary Phone Number: | 954-278-3874 |
| Website: | http://www.autotransportaat.com/transport_reviews.html |
| Email: | sales@autotransportaat.com |
| Time On Site: | 1 Year(s), 7 Month(s). Since 7/29/2010 10:32:00 PM | | FMCSA Licensing: | MC-709724 | Authority | Status | | Common Carrier | None | | Contract Carrier | None | | Broker | Active | |  View government license and insurance information. | Company Type:
(Interstate) | Broker
** This information is generated by the FMCSA Information ** | | | | American Auto Transport is one of the premier auto transport companies in the nation. With over 25,000 customers served, we've proven over and over again that our service is second to none. Ship whatever you need shipped to where ever you need it shipped, fast, better, and for less than nearly everyone else in the business. |
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Have your own experience with American Auto Transport to share? Click Here to add a review. Overall Rating (Last Two Years*):  
193 ratings & reviews posted
Do The Reviews Accurately Represent This Company?
American Auto Transport reports that they have an average of 10000 customers per year. Currently, this site has 133 reviews posted by individual customers for the past 365 days. So approximately 1.33% of American Auto Transport customers have posted a review.
This means that 98.67% percent of their customer’s opinions are not represented on this site. |
| A+++++ Service | | I shipped my car a few times within the last years due to me having to move so much for my job. So far this has been the best experience. They're really knowledgeable on what they are doing. They didn't treat me like an idiot, but still held my hand ... [ More ] | | thank you so much for your review, we are glad everything worked out should you need a quote in the future please feel free to contact me @ 954-278-3874 [ view ] |
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| Florida to California | | My uncle referred me to American Auto transport and I must say I have no regrets doing business with them. I got a bit scared because other transport companies kept calling telling me that the company I was dealing with was a scammer but thank God ev... [ More ] | | thank you so much for your review, we are glad everything worked out should you need a quote in the future please feel free to contact me @ 954-278-3874 [ view ] |
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| A Job Well Done | | In the interest of full disclosure, I was solicited to write this review by American Auto Transport. I will say, though, that I do not mind because I had an excellent transport and I'm happy to say so.
It was actually quite simple how everything w... [ More ] | | thank you so much for your review, we are glad everything worked out should you need a quote in the future please feel free to contact me @ 954-278-3874 [ view ] |
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| Very Diligent and Honest Company | | Nate never missed a beat throughout the whole thing. I had five star service no crazy nonsense that you hear about. I have to move again next year, I'll definitely be calling them up. [ View ] | | thank you so much for your review, we are glad everything worked out should you need a quote in the future please feel free to contact me @ 954-278-3874 [ view ] |
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| Nice Timing for AAT | | I needed to get a car shipped to Georgia really fast and many companies could not do it. I tried two other carrier and both failed. Last, I called American Auto Transport and spoke to Kevin. He helped me out and told me about a driver in the area. Af... [ More ] | | thank you so much for your review, we are glad everything worked out should you need a quote in the future please feel free to contact me @ 954-278-3874 [ view ] |
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| Great Service | | American Auto Transport is a great hauler for two reasons.
1) They were able to do what 3 other brokers before them couldn't, and 2) they were extremely responsive to my particular needs. I had spent about 3 weeks trying to get my car hauled down... [ More ] | | thank you so much for your review, we are glad everything worked out should you need a quote in the future please feel free to contact me @ 954-278-3874 [ view ] |
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| Car Shipment. | | Very good service from the team here.all of them were very knowledgeable of the procedures and routes. They had my order set up fairly quickly, i was in constant contact with the driver. They made it all very easy. [ View ] | | thank you so much for your review, we are glad everything worked out should you need a quote in the future please feel free to contact me @ 954-278-3874 [ view ] |
|  | | R. Schmidt | | 1/14/2012 1:55:00 PM |
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| Broken down '67 mustang | | After my father passing away, me and my husband inherited his 1967 mustang that was still in the process of being restored. Nate found the right trucker who had the right equipment to not damge what was already restored. Everything was 5 stars all th... [ More ] | | Linda thank you so much for the review, for future transports please feel free to contact me directly @ 954.278.3874 [ view ] |
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| BEST AUTO TRANSPORT COMPANY EVER | | I found American Auto Transport via Google Search. I was in desperate need to transport and I wanted a reliable company. I rolled the dice and went with American Auto Transport. Luckily for me, American Auto Transport was just the kind of company tha... [ More ] | | Mike thank you so much for the review, for future transports please feel free to contact me directly @ 954.278.3874 [ view ] |
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| Kevin great rep; honest company | | Just moved from FL over to TX for a new job. I used these guys and another company to ship my car and everything else over here. They had my info in the morning and my car was picked up that evening on it's way to San Antonio. Everything went perfect... [ More ] | | Nick thank you so much for the review, for future transports please feel free to contact me directly @ 954.278.3874 [ view ] |
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| BMW Shipment. | | I just finished moving from one area of California to another. I drove my SUV down and had my wife's car shipped. Everything happened just like Nate explained it, very smoothly and none of these crazy problems i saw many had when I was doing my resea... [ More ] | | Marc, thanks for the review its tough to get the good press nowadays, for future reference please feel free to use our site for instant quotes www.autotransportaat.com or call me directly @ 954-278-3872 im available 9am to 9pm est thanks again for the review. I'm glad you like the service! [ view ] |
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| Diamond in the rough | | After all the horror stories. I didn't know who to trust. Now I know American auto is honest knowledgable and professional. Thanks Nate [ View ] | | mark thank you for the review, we are happy to see everything worked for you i know it wasn't easy for future reference if you need an instant quote please feel free to visit our website @ http://www.autotransportaat.com or call me directly @ 954-278-3874 [ view ] |
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| Best Transport Ever | | I booked with American after being screwed by another company that is nothing but a waste of time but anyways American had my vehicle picked up and delivered. within 9 days of setting up the reservation. By far a stellar company. Thanks guys [ View ] | | thank you for the positive review for future reference should you need an instant quote please feel free to call me directly @ 954-278-3874 or visit our site @ http://www.autotransportaat.com [ view ] |
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| Stood me up | | enough said... They never called/returned my calls and just never came.. Finally, I spoke with Bobby and he said sorry we can get it there 1 week after your goal date. They were probably high tailing it over the Mexican boarder... I didn't know this... [ More ] | | im sorry to hear you had such an awful experience we try to exceed each and everyone of our customers experience unfortunately it is nearly not humanly possible to do so. we transport over 500 cars weekly and im sure our volume speaks for our service. Should you need to transport a car in the future feel free to visit our site @ http//www.autotransportaat.com or call me directly @ 954.278.3874 and we will give you 15% off your next transport! [ view ] |
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| Customer service was very good | | I am in the military & selected this company to transport my 2nd vehicle from Virginia to Colorado while I move overseas. I was a little skeptical at first, especially after having read the reviews on this site. On the contrary, my overall experi... [ More ] | | thank you for the positive feedback should you need a instant quote please feel free to contact me directly @ 954-278-3874 or visit our site http://www.autotransportaat.com [ view ] |
|  | | Mark | | 12/20/2011 5:34:00 PM |
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| Misleading Scam | | A company that never returns emails or phone call.
Suggestion: Close the Customer service hotline (954)278-3861 and save a few $$$ for it has no customer service value.
Pickup date has come and gone and still waiting [ View ] | | Scam not sure how you can come to this conclusion, sounds like your frustrated and I can truly appreciate that if your not getting what you want when you want I think thats human nature. My name is brian I am the head dispatcher we are here to transport vehicles and have been doing so for many years with many satisfied customers, unfortunately not everyone can be pleased and not all satisfied customer will take the time to leave us a positive review so unfortunately thats why these reviews board exsist. I can tell you this we are here to serve all of our customers we have 3 different offices around the country, not sure how no one has not gotten back to you its definetly an unfortunate situation because because you have now gone out of your way to try to defame our company. Nonetheless we are still here to help you, should you have any questions please feel free to reach us at any of the the numbers below someone will be more then happy to serve you 954.278.3866 east coast office- 323-210-3741(West Coast office), 512-582-2105 (Midwest office). I will try to reach out to you now but for future reference please keep these numbers handy. [ view ] |
| | | Delany | | 12/15/2011 6:16:00 PM |
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| Worst company | | The worst company I have ever had to deal with in every aspect of a business. I should have read the reviews before going with it.
I spoke with Kevin and Margaret and shipped three cars. Two(Maserati and Porsche) were by enclosed and one(BMW) was... [ More ] | | The claims here are overblown. The pickup dates were late, but the vehicles were still delivered on the agreed upon times. There was no damage to the vehicle, so I'm not sure why anyone would need to fix your Maseratis. And your BMW has not been delivered because you have not paid. [ view ] |
| | | Norio Suzuki | | 12/11/2011 9:43:00 AM |
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| NEVER AGAIN!!!! | | I had the absolute worst experience with this company! Everything from start to finish was a miscommunication! First off, I was told my vehicle ships every Saturday and that I need to drop it off that Tuesday at the latest. After calling Matson (carr... [ More ] | | We always inform our customers that ship-to-door service is contingent on the safety of the driver, the standers-by, and the customer. We cannot force a driver into a dangerous situation for door delivery. We apologize for the inconvenience. [ view ] |
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| Honest Help | | In all of the confusion of going on vacation, starting a new job, and coordinating our relocation, I misplaced my reservation information. I double booked American Auto Transport company to move my car when Daniel called me back to tell me that he f... [ More ] | | Thank you for the kind review. [ view ] |
| | | Andrew C. | | 10/21/2011 4:34:00 PM |
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| good stuff | | i will recomend this transport company they where good people to deal witrh whenever i called they either got back to me pretty quick or i was able to get answeres to my question right then and there. they picked up the day they said they would and t... [ More ] | | Thank you for the kind review. [ view ] |
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| F150 Lies | | Trying to move my daughters F150 to Alaska this company reach out and stated they could do it by Thursday. This was planned over a week ago. Thursday came and went and nothing from the company...No updates, no we are sorry, no customer service........ [ More ] | | We apologize for the inconvenience, but it does occasionally happen that there isn't any availability for certain routes. [ view ] |
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| Overall Good | | My car was picked up 2 days late so I was getting nervous. I'm glad I gave myself a couple of extra days just in case this happened. They picked up in Washington and delivered to my new home in North Carolina. My car was in the same condition it wa... [ More ] | | Thanks for the kind review. [ view ] |
| | | V. Jackson | | 10/3/2011 10:57:00 AM |
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| Perfect everything | | This is the second time I have shipped a vehicle with American Auto Transport. No problems at all and they have wonderful customer service with very pleasant and polite people. Highly recommended. [ View ] | | Thanks for the kind review. [ view ] |
| | | Scott | | 10/1/2011 5:45:00 PM |
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| Incredible Job!!!! | | The service was really good. The sales rep, Steve, was very knowledgeable and amiable. Everything was done as he explained. I definately recommend them and I would use their service again. [ View ] | | Thanks for the review. [ view ] |
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| Terriffic | | I contacted my local transporter to haul a couple cars from South Bend, In to the Detroit, MI area. They posted my info on a board somewhere and these guys answered/delivered both my cars as promised. 5 Star all the way! [ View ] | | Thanks for the kind review. [ view ] |
| | | Michael P | | 9/11/2011 3:52:00 PM |
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| Smooth | | I had a smooth transport of my vehicle from LA to NY. Auto Transport arranged for the carrier, who was courteous and did a good job on the pick-up and drop-off. We had a last minute scheduling issue on our side, and the carrier accommodated our sch... [ More ] |
| | | Lou Alexander | | 9/11/2011 1:09:00 PM |
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| They disappeared | | I scheduled a pick up for one of my clients that was supposed to be today. I have tried calling them and sending e-mails for days to confirm pick up and no one has gotten back to me. [ View ] |
| | | Nancy | | 8/26/2011 12:42:00 PM |
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| BAD Experience with AAT | | THE WORST. Everything I was told by this company turned out not to be true. I had a 10 day window starting with my "promised / estimated" pick up date (which was a complete lie). Of course the car did not get picked up before we left town... [ More ] |
| | | Richard Folke | | 8/25/2011 4:25:00 PM |
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| Crooks | | This company is a joke, they charged me an extra 125.00 when the vehicle was delivered. That change was also put in the computer day of delivery. i also have a complaint put in to the Better Business Bureau.Complaint ID#: 90111522
Business Name: Ame... [ More ] |
| | | Rudy Gomez | | 8/24/2011 2:06:00 PM |
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| Do not use American Auto Transport | | Lied about pickup time and date – Mary Gomez said trucks were in the area during a 3 day period which was just a blatant lie.
After vehicle was not picked up no contact from American Auto Transport.
Margaret at customer service stopped retu... [ More ] |
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| Moved VW cabrio | | I was very pleased with the communication regarding the shipment. The driver was courtious and told us exactly what time he'd be able to deliver the car. I will seriously consider using this service and company again should I have need of shipping an... [ More ] |
| | | Mike S. | | 8/6/2011 3:09:00 PM |
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| Auto Transport | | After a conversation with the agent about a pick up time, I was amazed that he could have the pick up in the afternoon. The driver was very courtious, we went over the vehicle imperfections as to the body and he gave me a copy. The driver did not ask... [ More ] |
| | | Don R | | 8/6/2011 11:21:00 AM |
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| Auto Transport | | I talked to a lady named Margaret who explained exactly how the transport works. She explained exactly how it works and I followed her instructions. The auto was picked up on time by an extremously courteous driver. He delivered the vehicle in the sa... [ More ] |
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| driver - chris robinson | | Just wanted to let you know that i have used a auto transport several times and i have never met any driver as professional and courteous as Chris Robinson. He did an excellent job! [ View ] |
| | | Diane Henderson | | 8/4/2011 10:24:00 AM |
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| Job well done will use again | | We are a local dealer in the fort lauderdale area we frequently transport vehicles. Was refered to Thomas by a collegue at the auction. Great price great service will use again thanks Thomas and American Auto Transport [ View ] |
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| NEVER USE AMERICAN AUTO TRANSPORT!!!!!!!!!! | | my car was never picked up. margret LIED time after time. i finally got nate on the phone and he was the rudest person i have delt with EVER. NO CUSTOMER SERVICE MANY MANY LIES and no one knows wat is going on [ View ] |
| | | kyle | | 7/26/2011 11:46:00 PM |
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| Poor Customer Service | | This company is a sham. They just want to charge your credit card and then provide no service. Calling their phone numbers for 3 days no answer on any numbers. Website tracking does not work. I am stuck without knowing what is happening and canno... [ More ] |
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| Worst Customer Service Experience EVER!! | | I am a service member trying to move my family from VA to Hawaii. AAT contacted me with a quote in May 2011. Pickup was scheduled for 13 June 2011 in SC. On 13 June, no driver showed, no one called. I contacted "customer service" the ne... [ More ] |
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| Excellent Service!!! | | American Auto Transport is an excellent company who provided me with excellent service!!! I highly recommend the company and hope to work with them again in the future!!! A++++ [ View ] |
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| 1 day after quote already changing | | i was interested in having my car shipped from california to hawaii. when i recieved an email from 3 different people from this company all giving me different prices. right off the bat this was fishy. so today 1 DAY AFTER i started reviewing all the... [ More ] |
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| High Quality Service A+ | | My experience with American Auto Transport could not have been better. I called James Sanchez on a Wednesday, make a reservation on Thursday, and my vehicle was picked up on Monday. No bull, just a fast pickup. I could not ask for anything more
[ View ] |
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| Excellent service | | American Auto Transport was a great company to ship with. Sophia Gomez was very courteous and helpful throughout the whole auto transport, as was the entire staff that I had contact with. Very punctual, very professional. I give them 5 stars! [ View ] |
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| Very good company | | American Auto Transport did an excellent job with the shipping of my vehicle. I came to them after a number of other transporters failed and they were able to get the job done. I am thankful that after many weeks of waiting I am finally able to drive... [ More ] |
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| Great Transport Company!! | | I moved my vehicle with American Auto Transport a couple weeks ago and let me tell you…it was GREAT! Mary was very helpful in terms of helping us get the fastest pick up possible and she even saved us a little of cash in the process. There was... [ More ] |
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| Greatly Disappointed | | I had originally contracted with this company to move my Honda CRV from San Francisco to Savannah GA for $825 inclusive. I booked with them on 5/10/11, preparing for my move on 6/13. On 6/7, less than ONE WEEK prior to my move, I receive a call fro... [ More ] |
| | | Karen Davis | | 6/7/2011 2:08:00 PM |
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| Worse Company Ever!!!!! Do Not Use | | I received a quote from American Auto Transport to pickup a vehicle in Las Vegas and deliver it to Virginia. I gave them two weeks notice for the pickup and was assured that it would done on the day I requested, May 25th. Well......to date the vehicl... [ More ] |
| | | Susan | | 6/7/2011 1:45:00 PM |
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| LIARs | | I wish I had seen this site before I dealt with them. They called me in response to an online request for a quote. I had been working with another company, but I needed the car moved as soon as possible. Sophia, their agent, asked if I still needed m... [ More ] |
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| Lied about the delivery amount | | Date: Thursday, April 28, 2011, 9:17
Gio Banks
American Auto Transport
www.autotransportaat.com
Toll Free: (888) 655-8840Local: (954) 745-8949Fax: (954) 745-8958
Move # 357961-KR
04/28/2011
Thank you for choosing American Auto Transport for ... [ More ] |
| | | kathy | | 6/2/2011 8:39:00 PM |
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| Damaged the car | | The Sales person and Customer service dept. do not return calls or emails. If by chance you get someone in person, they make promises that they don't keep. My daughter's car has $1300.00 in damages because the driver missed the ramp and shredded 2 ... [ More ] |
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| Wost shipping experience | | These guys are LIARS. Right away when i asked questions about shipping after the quote he explained how they are not brokers and use they're own shipping trucks.. Later i learned this is not the case. After him calling me 2 times delaying the shipp... [ More ] |
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