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American Auto Transport 

Location:Fort Lauderdale, FL
Phone Number:888-402-7447
Web Site:http://www.american-autotransport.com
MC Number:MC-465987
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Overall Rating:


31 ratings & reviews posted


More Rating Reports
  • Rating Trends by Month and Overall New
  • Customer Satisfaction Ratings
  • Distribution of Stars Report
    		•
    Subject:Excellent communication and Service
    Review:I was very impressed with the professional way they work and communicated with the customer. Steve was always available to take my call and was very helpful in having things happen quickly since we had previoulsy been promised a pickup by another c... [ More ]
    Rating:
    Poster:Theresa Collins
    Date:5/6/2008 7:23:00 AM
    Subject:DO NOT USE FLJ TRANSPORT LLC
    Review:American Auto Transport was swift in finding us a carrier. They found us FLJ Transport LLC. They picked our car up as scheduled, and advised us the 2 vehicles would be in IL the next day. We were not flying in until the day after, so we paid in adva... [ More ]
    Rating:
    Poster:L. Hawkins
    Date:5/2/2008 5:20:00 PM
    Subject:Follow up
    Review:This company is GREAT got back to me right away when I asked for a quote, FOLLOWED UP almost everyday and explained every step of the way this was my first transport and I was so nervous not knowing how to go about anything, Sabrina explained to me e... [ More ]
    Rating:
    Poster:Mike
    Date:4/25/2008 1:22:00 PM
    Subject:Perfect Delivery, Good Communication
    Review:Pick-up on time and easy; clear communication before, during, and after transport; car arrived in fewer than 3 days. Ralph Calla provided me with good information and immediate call-back whenever I called for an update (6 phone calls because I wasn&#... [ More ]
    Rating:
    Poster:Marjorie Ulin
    Date:4/21/2008 10:08:00 AM
    Subject:GA to CA
    Review:i used the company to get my buick roadmaster from macon,ga to los angeles. my contact was honest, reliable and above all friendly.All in all a great experience!!! [ View ]
    Rating:
    Poster:okie lopez
    Date:4/16/2008 3:12:00 PM
    Subject:Experience
    Review:I was overwhelmed with the many companies willing to move my automobile from Phoenix to Portland and really found it difficult to select the right company for the job. I was contacted by Alex Whitaker of American Auto Transport who took the time to f... [ More ]
    Rating:
    Poster:Pat Armstrong
    Date:4/6/2008 8:02:00 PM
    Subject:will continue to use
    Review:I SEND AN E-MAIL TO SEVERAL COMPANIES, AND RECEIVED BACK A FEW E-AMILS, BUT THE ONLY ONE THAT CONTACTED MY HUSBAND AND MY WAS CLAIRE, SHE WAS VERY PRESENTABLE GIVE US ALL THE INFORMATION THAT WE WANTED AND ALSO THE SERVICES. THE PRICE WAS A BIT HIGHE... [ More ]
    Rating:
    Poster:Marie
    Date:3/29/2008 11:40:00 AM
    Subject:DO NOT USE AMERICAN AUTO TRANSPORT!!!
    Review:If you are even considering using American Auto Transport (though the fax that they sent me said "All-American Auto Transport", which is NOT their registered name, but actually a company that gets good reviews) DO NOT USE THIS COMPANY! I... [ More ]
    Rating:
    Poster:Ian Swinton
    Date:3/25/2008 4:08:00 PM
    Subject:Scam Artists - Low lifes! Do not Use
    Review:On September 13, 2007, I contacted Claire in regards to her quote of $825 along with an additional $50 gas card and asked if indeed her quote was that absolute price. She pleasantly replied and answered yes. I then asked her if they could possibly ... [ More ]
    Rating:
    Poster:Ed Chow
    Date:2/24/2008 11:04:00 AM
    Subject:annoying & a waste of time
    Review:I needed several quotes for a cross-country move and contacted several movers offering on-line quotes. After reviewing my choices here (www.transportreviews.com) I chose another company (not this one). After 2 or three day emails and phone calls f... [ More ]
    Rating:
    Poster:bittoe
    Date:2/7/2008 1:00:00 AM
    Subject:I would use again.
    Review:I contacted ALL American to transport my vehicle to Oregon. They gave me a quote which I agrred to, then I gave them all the required information. My Volvo was picked up on time and was delivered on time. I told my friend who was also relocating to... [ More ]
    Rating:
    Poster:Roger
    Date:2/3/2008 5:22:00 PM
    Subject:giving credit when it is due
    Review:I was contacted by Ralph, he explained everything in detail, I was scared because it was my first time transporting.. Everything went excellant. what I really was empressed about is, ( I was a Pain) I called Ralph alot and he followed up on everythi... [ More ]
    Rating:
    Poster:Lynn Burgess
    Date:1/27/2008 7:45:00 PM
    Subject:Worst experience of my life.
    Review:I contacted this company because they seemed to have a great quote. It was originally $750. I explained to them that I needed my car picked up before December 26th of 2007 because my uncle who had the car would be going out of town the next morning. ... [ More ]
    Rating:
    Poster:Zack
    Date:1/22/2008 2:07:00 PM
    Subject:NoCall NoShow
    Review:They never came. They said I was not ready and they came two days in advance without the 24 hour phone call notice. When I wanted to cancel they kept saying I would not get my money back. They were trying to start a verbal confrontation with me bu... [ More ]
    Rating:
    Poster:Erica
    Date:1/22/2008 10:14:00 AM
    Subject:Negligent selection of transporter
    Review:I needed to get my elderly parents moved to Hawaii with us. They wanted to take their vehicle, so I contacted this company and obtained a quote which was acceptable. The transport company they selected had a very poor safety record which concern... [ More ]
    Rating:
    Poster:John Hunt
    Date:1/20/2008 11:29:00 PM
    Subject:Excellent Service
    Review:I contact All American Auto Trans. Port to transport my vehicle and my respresentive was Claire, who was very professional. She arrange my vehicle tansporting as I requested. My car was picked up and devilery on time. When I call her, she was kind an... [ More ]
    Rating:
    Poster:Albert
    Date:1/19/2008 12:04:00 PM
    Subject:STAY AWAY - READ THIS - CLAIR ABRAHAMS ALEX WHITAKER TINA MILLS LUIS MOLINA ARE LIARS
    Review:We had contacted All American Auto Transport (AKA the worst company in the world) about moving my sisters vehicle from Alpine, Ca to Boston Ma. We were quoted $1000 for door to door service. She has spent the last 6 months as a traveling nurse in S... [ More ]
    Rating:
    Poster:Lou Giglio
    Date:1/9/2008 5:29:00 PM
    Subject:Review
    Review:American Auto Transport was fabulous. They got here a day late but still in time for Christmas!!! Car was dirty, but nothing a car wash couldn't cure! Great customer service!! Thanks American. [ View ]
    Rating:
    Poster:Josie
    Date:12/26/2007 2:20:00 PM
    Subject:A True Review
    Review:I have never said anything bad about anyone not just because I am a preacher but because it is just not something that I do. Every since Thanksgiving my Honda Odyssey has been sitting in my wife's grandmothers driveway in Santa Cru, Ca. It was to... [ More ]
    Rating:
    Poster:Rev. Wayne Ayer
    Date:12/21/2007 6:17:00 PM
    Subject:auto transport
    Review:The move went very well. We were able to find sufficient parking area at both ends, so the loading and unloading went smoothly. It took less than a week to make the arrangements, and about a week to get the vehicle transported from coast to coast. ... [ More ]
    Rating:
    Poster:walter Hinesworth
    Date:12/19/2007 4:15:00 PM
    Subject:TRANSPORTATION SUCCESSFUL
    Review:I received a call from Ralph, I was surprised to hear from him so quickly. He gave me all the information that I needed to help me choose a successful transport company. Vehicle was picked up on time and delivered on time. I will definately satisf... [ More ]
    Rating:
    Poster:CARI ROJAS
    Date:12/17/2007 10:22:00 AM
    Subject:Not a reliable broker
    Review:I had a car moved from Orlando Florida to Grand Rapids, Michigan. When I first contracted with this company I thought I was able to track my car after pick-up. Car was picked up on time but not able to track it down with a poor customer service dept.... [ More ]
    Rating:
    Poster:Jack
    Date:12/16/2007 11:18:00 PM
    Subject:I feel very BLESSED to get my deposit back.....RUN FOR YOUR LIVES!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
    Review:I only chose to use this company upon recommendation from a friend only to find out that he mixed up the company name. Alex Whitaker is a liar!!! I spoke with him off and on for about a week before I scheduled the transport. He called and told me tha... [ More ]
    Rating:
    Poster:Alphonse Vallery
    Date:11/7/2007 4:31:00 PM
    Subject:Great company, I've used them 3 times
    Review:Since April 2006 American Auto Transport has moved three vehicles for me. From the transport coordinators to the drivers that pick up and deliver, their performance have been outstanding. The advice and overall assistance I received from the transp... [ More ]
    Rating:
    Poster:Troy Moore
    Date:9/20/2007 12:42:00 PM
    Subject:very nice until you signed the contract..
    Review:then it was difficult to get answers. Before I signed the contract Sabrina was attentive and nice. Afterwards the phone clerks were very short as if my phone call was interupting something very important. Additionally, they scheduled me based on my ... [ More ]
    Rating:
    Poster:aga1104
    Date:9/20/2007 10:19:00 AM
    Subject:Very Poor Service
    Review:This was my second try at transporting my vehicle and as with the first company totally frustrating. Told it would be picked up in 4-5 days and it ended up being 20. Time after time I would call and they were always looking for drivers and could... [ More ]
    Rating:
    Poster:Ken Sharkey
    Date:9/13/2007 9:44:00 AM
    Subject:American Auto Transport, Inc.-don't use if don't like to wait for 3rd party broker
    Review:Hello, My sister shipped us her car because she was purchasing her dream car- a BMW (one of the 300 sport series) and wanted to keep it in the family. This car had to be shipped from CA to MI so we knew this would be a 6-8 day trip. NO problem ther... [ More ]
    Rating:
    Poster:Lakhia
    Date:9/6/2007 12:15:00 PM
    Subject:charges charges charges....
    Review:The whole thing sounded fine,cheked their rating online,excellent,called them, curtious people. Make sure to read the fine print on the contract."estimated total,estimated pickup, fuel surcharge". When asked for the total I got a contract w... [ More ]
    Rating:
    Poster:BASHAR D.
    Date:8/22/2007 12:24:00 PM
    Subject:Never use this company
    Review:I contracted American Auto Transport also goes by the name Cross County Auto Transport located in Fort Lauderdale Florida, to transport by car to Fort Woth Texas, i sign the contract on june 18,2007 the pick up date was june 27, 2007, The car was n... [ More ]
    Rating:
    Poster:gerardo
    Date:7/27/2007 2:30:00 PM
    Subject:Do NOT use ALL AMERICAN AUTO TRANSPORT
    Review:All American auto transport is a pathetic business. I have found several reviews on their bad service and lies on the internet. All of them nearly identical to my situation. ALEX WHITAKER AND TINA MILLS both lied to me about their company and serv... [ More ]
    Rating:
    Poster:Anthony
    Date:5/29/2007 8:18:00 PM
    Subject:Worst experience ever
    Review:I have only moved 2 cars. The 1st time was a breeze. This time, very bad. Their first concern was getting my credit card info so they could "start the process". The only conact in 2 weeks was Nicole from customer service. She was very nice ... [ More ]
    Rating:
    Poster:Charles Fortenberry
    Date:2/13/2007 10:50:00 PM



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