American Auto Transport 
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Overall Rating:      31 ratings & reviews posted
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| Excellent communication and Service | | I was very impressed with the professional way they work and communicated with the customer. Steve was always available to take my call and was very helpful in having things happen quickly since we had previoulsy been promised a pickup by another c... [ More ] |
|      | | Theresa Collins | | 5/6/2008 7:23:00 AM |
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| DO NOT USE FLJ TRANSPORT LLC | | American Auto Transport was swift in finding us a carrier. They found us FLJ Transport LLC. They picked our car up as scheduled, and advised us the 2 vehicles would be in IL the next day. We were not flying in until the day after, so we paid in adva... [ More ] |
|      | | L. Hawkins | | 5/2/2008 5:20:00 PM |
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| Follow up | | This company is GREAT got back to me right away when I asked for a quote, FOLLOWED UP almost everyday and explained every step of the way this was my first transport and I was so nervous not knowing how to go about anything, Sabrina explained to me e... [ More ] |
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| Perfect Delivery, Good Communication | | Pick-up on time and easy; clear communication before, during, and after transport; car arrived in fewer than 3 days. Ralph Calla provided me with good information and immediate call-back whenever I called for an update (6 phone calls because I wasn... [ More ] |
|      | | Marjorie Ulin | | 4/21/2008 10:08:00 AM |
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| GA to CA | | i used the company to get my buick roadmaster from macon,ga to los angeles. my contact was honest, reliable and above all friendly.All in all a great experience!!! [ View ] |
|      | | okie lopez | | 4/16/2008 3:12:00 PM |
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| Experience | | I was overwhelmed with the many companies willing to move my automobile from Phoenix to Portland and really found it difficult to select the right company for the job. I was contacted by Alex Whitaker of American Auto Transport who took the time to f... [ More ] |
|      | | Pat Armstrong | | 4/6/2008 8:02:00 PM |
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| will continue to use | | I SEND AN E-MAIL TO SEVERAL COMPANIES, AND RECEIVED BACK A FEW E-AMILS, BUT THE ONLY ONE THAT CONTACTED MY HUSBAND AND MY WAS CLAIRE, SHE WAS VERY PRESENTABLE GIVE US ALL THE INFORMATION THAT WE WANTED AND ALSO THE SERVICES. THE PRICE WAS A BIT HIGHE... [ More ] |
|      | | Marie | | 3/29/2008 11:40:00 AM |
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| DO NOT USE AMERICAN AUTO TRANSPORT!!! | | If you are even considering using American Auto Transport (though the fax that they sent me said "All-American Auto Transport", which is NOT their registered name, but actually a company that gets good reviews) DO NOT USE THIS COMPANY!
I... [ More ] |
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| Scam Artists - Low lifes! Do not Use | | On September 13, 2007, I contacted Claire in regards to her quote of $825 along with an additional $50 gas card and asked if indeed her quote was that absolute price. She pleasantly replied and answered yes. I then asked her if they could possibly ... [ More ] |
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| annoying & a waste of time | | I needed several quotes for a cross-country move and contacted several movers offering on-line quotes. After reviewing my choices here (www.transportreviews.com) I chose another company (not this one).
After 2 or three day emails and phone calls f... [ More ] |
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| I would use again. | | I contacted ALL American to transport my vehicle to Oregon. They gave me a quote which I agrred to, then I gave them all the required information. My Volvo was picked up on time and was delivered on time. I told my friend who was also relocating to... [ More ] |
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| giving credit when it is due | | I was contacted by Ralph, he explained everything in detail, I was scared because it was my first time transporting.. Everything went excellant. what I really was empressed about is, ( I was a Pain) I called Ralph alot and he followed up on everythi... [ More ] |
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| Worst experience of my life. | | I contacted this company because they seemed to have a great quote. It was originally $750. I explained to them that I needed my car picked up before December 26th of 2007 because my uncle who had the car would be going out of town the next morning. ... [ More ] |
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| NoCall NoShow | | They never came. They said I was not ready and they came two days in advance without the 24 hour phone call notice. When I wanted to cancel they kept saying I would not get my money back. They were trying to start a verbal confrontation with me bu... [ More ] |
|      | | Erica | | 1/22/2008 10:14:00 AM |
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| Negligent selection of transporter | | I needed to get my elderly parents moved to Hawaii
with us. They wanted to take their vehicle, so I
contacted this company and obtained a quote which was
acceptable. The transport company they selected had a very poor
safety record which concern... [ More ] |
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| Excellent Service | | I contact All American Auto Trans. Port to transport my vehicle and my respresentive was Claire, who was very professional. She arrange my vehicle tansporting as I requested. My car was picked up and devilery on time. When I call her, she was kind an... [ More ] |
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| Review | | American Auto Transport was fabulous. They got here a day late but still in time for Christmas!!! Car was dirty, but nothing a car wash couldn't cure! Great customer service!!
Thanks American. [ View ] |
|      | | Josie | | 12/26/2007 2:20:00 PM |
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| A True Review | | I have never said anything bad about anyone not just because I am a preacher but because it is just not something that I do. Every since Thanksgiving my Honda Odyssey has been sitting in my wife's grandmothers driveway in Santa Cru, Ca. It was to... [ More ] |
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| auto transport | | The move went very well. We were able to find sufficient parking area at both ends, so the loading and unloading went smoothly. It took less than a week to make the arrangements, and about a week to get the vehicle transported from coast to coast. ... [ More ] |
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| TRANSPORTATION SUCCESSFUL | | I received a call from Ralph, I was surprised to hear from him so quickly. He gave me all the information that I needed to help me choose a successful transport company. Vehicle was picked up on time and delivered on time. I will definately satisf... [ More ] |
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| Not a reliable broker | | I had a car moved from Orlando Florida to Grand Rapids, Michigan. When I first contracted with this company I thought I was able to track my car after pick-up. Car was picked up on time but not able to track it down with a poor customer service dept.... [ More ] |
|      | | Jack | | 12/16/2007 11:18:00 PM |
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| Great company, I've used them 3 times | | Since April 2006 American Auto Transport has moved three vehicles for me. From the transport coordinators to the drivers that pick up and deliver, their performance have been outstanding. The advice and overall assistance I received from the transp... [ More ] |
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| very nice until you signed the contract.. | | then it was difficult to get answers. Before I signed the contract Sabrina was attentive and nice. Afterwards the phone clerks were very short as if my phone call was interupting something very important. Additionally, they scheduled me based on my ... [ More ] |
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| Very Poor Service | | This was my second try at transporting my vehicle and as with the first company totally frustrating.
Told it would be picked up in 4-5 days and it ended up being 20. Time after time I would call and they were always looking for drivers and could... [ More ] |
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| charges charges charges.... | | The whole thing sounded fine,cheked their rating online,excellent,called them, curtious people. Make sure to read the fine print on the contract."estimated total,estimated pickup, fuel surcharge". When asked for the total I got a contract w... [ More ] |
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| Never use this company | | I contracted American Auto Transport also goes by the name Cross County Auto Transport located in Fort Lauderdale Florida, to transport by car to Fort Woth Texas, i sign the contract
on june 18,2007 the pick up date was june 27, 2007, The car was n... [ More ] |
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| Do NOT use ALL AMERICAN AUTO TRANSPORT | | All American auto transport is a pathetic business. I have found several reviews on their bad service and lies on the internet. All of them nearly identical to my situation. ALEX WHITAKER AND TINA MILLS both lied to me about their company and serv... [ More ] |
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| Worst experience ever | | I have only moved 2 cars. The 1st time was a breeze. This time, very bad. Their first concern was getting my credit card info so they could "start the process". The only conact in 2 weeks was Nicole from customer service. She was very nice ... [ More ] |
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