American Auto Relocation Pros. 
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Have your own experience with American Auto Relocation Pros. to share? Click Here to add a review. Overall Rating (Last Two Years*):  
86 ratings & reviews posted
Do The Reviews Accurately Represent This Company?
American Auto Relocation Pros. reports that they have an average of 3000 customers per year. Currently, this site has 49 reviews posted by individual customers for the past 365 days. So approximately 1.63% of American Auto Relocation Pros. customers have posted a review.
This means that 98.37% percent of their customer’s opinions are not represented on this site. |
| I would use AARP again | | I'm very happy with the delivery of my 89' Cadillac. Dianne was VERY nice and always helpful in any conversations with me. Joe, the coolest truck driver ever, gave me his personal cell phone # and always answered if I had questions. All Dea... [ More ] |
|   | | Jon Kempf | | 11/8/2007 9:15:00 AM |
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| 100% Professional | | Thank you all the help with getting my car transported from Mass to Georgia. Seth, the driver, was nothing short of a professional and I enjoyed working with him. He was very courteous and on time with both the pickup and delivery. I highly recomm... [ More ] |
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| Cross Country Transport | | I called around to a few companies, and then a friend who had her car transported by you recommended the company to me. I'm glad she did! Your price was better than most of the companies I had contacted as well.
My vehicle was picked up from... [ More ] |
| | | Janet | | 10/19/2007 3:53:00 PM |
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| Always recommended.. | | Last time when I had transferred my car from a different service provided I was very unhappy with them to such an extent that relocation meant a dreadful thing to me... but this time thankfully and fortunately i found American Auto Relocation Profess... [ More ] |
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| Cannot be Trusted to Deilver as Agreed | | My situation is very similar to other postings on this web site. I signed a contract with this company and in the contract it stated an estimated pick up date of Sept. 14. 2007 with delivery to me on Sept. 15. As time grew closer I called and talk... [ More ] |
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| Car move | | Very good experience except that pickup date was a week later than promised.
In-transit time was good.
The car was nicely secured on the moving rig.
The driver was very courteous.
No damage was done to the car. [ View ] |
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| Review of Auto Relocation Professionals | | The service was outstanding in every respect. From the first call to
schedule a pick-up, through your driver loading my vehicle, and the
final delivery, the service was professional, courteous, and timely.
Four Stars! I had imagined a much h... [ More ] |
| | | John J. Moffatt | | 8/22/2007 9:23:00 PM |
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| Good service- | | I was impressed with this group from start to finish. Communications were prompt and efficient. Price was very reasonable and clear. The delivery guys were great and the vehicle came in looking like it had just rolled off the floor. I would use t... [ More ] |
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| Bad customer service & a car infested with ants | | I chose their quote because Diane stated that they will call 24 hours in advance and let us know what time they would pick up and drop off the vehicle. The day before pick up, I received an email with the scheduling info that said there would be 5-8... [ More ] | | Unfortunately I believe that this review has more to do with poor service on the part of the trucking company we assigned. This customer booked this order with an estimated pick up date. We arranged to have the car picked up withina 2 to 3 day window... [ More ] |
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| Saved the day !!! | | Diane @ American Auto Relocation Professionals saved me from missing an important deadline on transporting a vehicle.
I had booked with (the lowest bidder) AutoShip USA (aka Nationwide Auto Relocation), (866) 986-7447 - Daniel.
DO NOT DO BUSINESS W... [ More ] |
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| Not recommended | | I had scheduled my car pickup about 3 months in advanced. Up until actual transport, it was alway easy to get a hold of someone from customer service on the phone. My car was tentatively scheduled for pick-up on 14 June. Customer service has infor... [ More ] | | Unfortunately for the customer, the issues with this shipment were on the behalf of the trucking company we hired. This trucker has since been disciplined and is no longer working for our company. Although that does not help the customer now, we woul... [ More ] |
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| FANTASTIC Experience with this Company! | | THE BEST SERVICE! Called American Auto Relocation Professionals and they had an opening the very next day! Although we were not able to have the cars available for pick up that day, they were promptly picked up and begain their safe journey across ... [ More ] |
| | | Derek | | 7/7/2007 12:04:00 AM |
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| BEWARE OF DIANNE | | I contracted with American Auto to relocate my car from California to Texas. I selected them because of the price and definitely got what I paid for....Poor customer service. I've given this whole ordeal a lot of thought and feel the source of ... [ More ] | | Sometimes you just can not please a customer, no matter what you do!! This was booked for a pick up on 6/18. The customer booked this at a discounted rate and chose an estimated pick up date with a 5 to 7 day window, I arranged for a trucker to be th... [ More ] |
| | | R Choe | | 7/3/2007 10:51:00 AM |
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| Excellent service and value. | | By not having a guarnteed pick-up and delivery I did have to wait a few more days but it was worth it! Service was excellent. The carrier Mr. Robert (last name unkown) from Ocala Florida with Little Car Go Carriers was outstanding! Car had no problem... [ More ] |
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| Fair deal | | I bought a car on ebay and needed it shipped. I researched about 10 different companies for price and value and these guys won the contest.
I wanted a door to door service on one truck and I didn't want to wait a month. I could have spent 10... [ More ] |
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| Customers BEWARE!!! | | Wow, where to begin? I called AAR ten days prior to the day I was leaving El Paso to schedule a pickup. Leaving on May 23rd, I thought May 22nd would be a good day. At first, they seemed nice, but I sooned found that I was naive. When the vehicle... [ More ] | | This order is not as complicated as the customer would make it seem. When we book an order we require that a contract be signed and sent back to us before we can ship a vehicle. We emailed this customer daily after they first contacted us to book. Ev... [ More ] |
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| Great service | | Excellent Service...I'd definately use you all again...thank you! Your price beat most of the others and you responded sooner than predicted. The driver was friendly and courteous. There was a slight lack of communication resulting in my makin... [ More ] |
| | | Ginger | | 5/29/2007 3:13:00 PM |
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| Pick up a dropped ball! | | These people really stepped in and picked up the ball for me as I had made araingments with another shipper that stalled me than anounced they were out of business. When I contacted these folks they took over very quickly and handled the delivery to ... [ More ] |
| | | Ron K | | 5/22/2007 4:12:00 PM |
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| Review Narrative | | The transport company was very professional in their dealing(s) with me. I have no complaints. At the point or origin, however, the seller of the vehicle did discuss a better way to tie-down the car. The driver for the transport company was open t... [ More ] |
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| Non Responsive | | If anyone goes thru the trouble of posting a negative review about a company, it means they were very displeased with the service and have reason. I agree with the other negative reviews of AARP. DO NOT BOOK AN AUTO SHIPMENT WITH THIS BROKER! Dian... [ More ] | | I Challenge this customer to TELL THE TRUTH!! This upsets me to no end, this customer has created a fabrication. Here is the truth, and I have ALL THE PAPERWORK TO BACK IT UP, UNLIKE THIS CUSTOMER! She had a booked order for the 18th, she signed a co... [ More ] |
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| No response | | On Monday, April 18, I signed a contract to move an SUV from TX to AL. Dianne said that the pick-up would be Weds or Thurs sure because they had a truck in the area which had to be in AL right away for 2 pick-ups which had to go out immediately. S... [ More ] | | This customer, when they booked, agreed to an estimated pick up date for a lower cost than if they had chosen guaranteed. The order was booked with a 7 day window starting on thursday, I had a truck scheduled to be there on Tuesday, well within the e... [ More ] |
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| Quick, but complicated. | | Took some time to get ahold of the truck driver to find out why it was being picked up and delivered late, but I did get ahold of him eventually. I feel that the responsibility for the lateness fell more on the driver than the company, so I would use... [ More ] |
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| Review of my car transportation... | | Hi,
I am writing to share my experience with shipping my car from California to Wisconsin. I had called up the customer service department to place the order and everything went Ok till that point. I had paid $150 in advance to confirm the ship da... [ More ] |
| | | Kat Nellayappan | | 4/30/2007 9:50:00 PM |
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| Tranport of Vehicle | | American Auto Relocation were very nice and perfessional at all times. although they had a truck break down on them the driver still made it on time and before teh deadline.
Thank you American Auto Relocation,
Sarah T. [ View ] |
| | | Truth Chemical | | 4/30/2007 5:08:00 PM |
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| Excellent | | The service was excellent, will use them again.
The Company contact person kept accurate info. And reported the details as the delivering progressed.
[ View ] |
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| car pick-up | | My car was scheduled to be picked up on 04/18/2007,never happened! Called customer service several times & was told there truck broke down in Memphis .Understandable,but why did they not call to let me know?I was told after numerous calls to them... [ More ] |
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| customer Service | | After I submitted my credit card number so they could take their cut of the transport cost, I was never able to talk with them again. They had promised the driver would be in touch with me, but that never happened and the pickup date came and went w... [ More ] | | This customer posted this review before we even had a chance to ship his car!! Please note that he left our company a negative rating on the 2nd, one day after his estimated pick up date and still well within his 3 to 5 day shipment window. This is c... [ More ] |
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| MILITARY BEWARE STAY AWAY | | Booked online Feb 12 for pick up on Feb 15, also called and faxed paperwork back same day, they were very nice and helpful. Called Feb 14, to confirm p/u, left message, no one called back. On Feb 15, we waited around for the driver to call and let ... [ More ] | | This Customer is DELIBERATELY LIEING!! This was an order booked for p/u on the 15th with a 2 or 3 day window, When we called to set up a time for the 16th the customer got irate and said that their contract was for guaranteed service. After reviewing... [ More ] |
| | | military service member | | 3/29/2007 12:31:00 PM |
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| WONDERFUL EXPERIENCE | | I relocated from NY to CA and have never done this before. After calling numerous transporters I realized they are all brokers. So I picked AARP because of Dianne. She took the time out to explain the nature of the business and was very good at pu... [ More ] |
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| Excellent service | | I recently relocated my Mother in-law's vehicle to Florida. Year after year we have arranged car transport for her, not always an easy task. As a last resort we tried a new company that we hadnt used in the past. Finally we found a company that w... [ More ] |
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| Freindly and on time service | | I had my car transported from Ca to Ny ..i am a student and timing is important to me .Need -less to say that money is a factor too.I was refered to Dianne by one of other students (Alison)) and she told me that they do a good job and Dianne tries so... [ More ] |
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| This company is not an auto relocator but telephone provider. | | This company is not auto trucker but telephone no. provider. They are taking your deposit of $150 and will let you sign a contract that will take a 50% of your deposit once you cancel the order.
There mode of business is, they will give you a tel... [ More ] | | This is what happens when good customers go bad! This customer scheduled pick up on the 5th with a 10 day window for pick up, he signed and agreed to this in his contract. Our driver went to pick it up on the 12th, and was told the order had been can... [ More ] |
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| No Service! | | Wow !, what a totally awful company (American Auto Relocaters). I made a deposit for a small SUV pick-up going from Florida to Wisconsin. The due date came and went and I never heard a word from them. I sent emails and called every day, I was put on... [ More ] | | COMPLETE FABRICATION!! This review is a retaliatory jab from a customer who "double-booked", meaning he booked with two companies to see who could pick his car up first, and got upset after he went through legal means to get his dep... [ More ] |
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| Not a professional organization | | After searching through multiple quotes from transport companies, it was apparant that American Auto Relocation Professionals had the lowest quote, and appeared to be a decent company. I was helped promptly after inquiring about the quote, and fel... [ More ] | | We truly apologized to Mr. Logan, but he booked this improperly. We did not know he needed a specific date and this was booked as an estimated pick up date with a 5 to 8 day window. Obviously there was miscommunication between the both of us but we ... [ More ] |
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| Jaguar Transport | | American Auto Relocation contracted with Conyers Auto Transport to transport my car. Both companies did a fantastic job. My car was picked up on time and delivered even sooner than I expected. The driver was professional and he was in contact with me... [ More ] |
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| Don't Use | | To talk to the people at AARP - they make you feel like they know what they are doing, but they do not. Every time they said they would call back, they did not. They gave me a bogus phone number for the driver "Bob" and "Bob" ju... [ More ] | | This car was being shipped out of an area that has had numerous snow storms recently, and this delayed the shipment by about 5 days. The customer had an original pick up date of the 7th, and after the storms, we let her know there was a delay. She to... [ More ] |
| | | Margo | | 2/13/2007 8:52:00 AM |
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