| All States Car Transport was great! | | Kat was absolutely wonderful and so was Danit! Kat was always accessible and treated me like a rock star! She made me feel like I was her only priority! I highly recommend these guys and anyone who would like to contact me regarding my review, please... [ More ] |
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| Personal contact | | It was a real pleasure to do business with Kat.She was friendly,informative and had to put up with a grumpy old hippie that was frustrated with the purchaser of the vehicle for not giving me advance notice of the pick up,although he is a good custome... [ More ] |
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| Oops! | | I jumped the gun on my review. The driver who was to call me yesterday got home late last evening and did not call when I had been told he would. My car will be picked up today which puts it on time. I tried to void the review and was not able to do ... [ More ] |
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| Great | | **********************************************************************************************************************************************************************************************************************************************************... [ More ] | | Thanks Alfredo for giving us all those stars [ view ] |
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| Price raised but failed to meet promise | | My "guarantee pricing of $825" was raised to $875. with the promise that my car would be picked up a day early. I was returning home and wanted the car asap. I was told pickup would be on 12-27-11, waited until 3pm (pacific time), and cal... [ More ] | | Allow us to start by saying that you reserved a new order on 12/26/2011 at 2:58pm ET , your 1st available pick up was placed for the 27th , which in our contract it states allow us 7 business days to get your vehicle picked up. The price that you were quoted of $825 is not a guaranteed rate, it’s a quote. However by 12/27/2011 at approximately 1:43pm we had a driver that called in for your load for pick up on the same day and drop your load within 7-10 days. We called you; there was no answer so we left messages, you call back. At 4:02 pm our sales rep. Marco, finally reached you and gave you the details, which was that we have a driver and he is requesting 50 dollars more, he will pick up your load the same day and drop 7-10 days, you agreed to price increase, which you are not obligated too, so we proceeded ahead and we sent you the new order form which has the new price of $875 on it. We received your new form by 4:19pm ET, by the time we received it carrier was already full unfortunately, but he was able to make arrangements and send out his next truck to pick you up the following day 12/28/2011 at 8:30 am and delivered by1/09/2012. In conclusion, to all of this we were able to meet our company’s mission statement and get your vehicle picked up before the 7 days that we require our customers to give us, We are sorry that, you feel that you were misled and not dealt with appropriately, but here at All States car transport our mission is to provide superior car transport services through understanding our valued customer needs and delivering vehicle(s) with a seamless process, state to state and intentional. We are a full service car transport company and are skilled to provide superior expertise, and we will continue succeeding in doing so, We can offer you a discount on your next transport just to make sour that you are happy with the services you get please contact me directly as I already spoke with you over the phone as the owner of All States I am prod of my company and what we standing for SERVICING you as a customer. Thank You Danit [ view ] |
|   | | C. Allen | | 1/20/2012 1:34:00 PM |
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| Great Experience | | We had a great experience with Tania and All States Car Transport and would use them again. We had never shipped a vehicle previously & were very concerned about it. I did quite a bit of research on the numerous companies available and came to th... [ More ] | | Thanks Wayne we happy we can help Tania [ view ] |
| | | Wayne | | 1/19/2012 4:30:00 PM |
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| Awesome Car Transport! | | They came and got my car on time and transported it from New York to Florida for $675! All around courteous service, i could not ask for better. [ View ] | | Thanks Arthur we appreciate your business Danit [ view ] |
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| THANK YOU | | I am in the US Navy. I needed to have my car transported from Florida to Minnesota. After two different companies exceeded their contract time AND grace period, I went back online to find another company. It had already been nearly a MONTH since I hi... [ More ] | | Thank you for your feedback. It was our pleasure serving you. [ view ] |
| | | Jennifer Lochart | | 1/13/2012 8:07:00 PM |
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| outstanding service | | All States Transport did a outstanding job with the coordination of the Driver. Driver was outstanding and very thoughtful and courteous. Driver delivered on time, he never rushed the job and sat down and had dinner with the family. [ View ] | | Walt, thank you for the review. We appreciate your business. [ view ] |
| | | Walt | | 1/11/2012 12:34:00 PM |
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| Excellent Customer Service. | | Excellent Customer Service. We were originally going to go with another company but they never returned our telephone calls.All States Car Transport provided excellent service and responded as though they really wanted and appreciated our business. O... [ More ] | | It was our pleasure serving you. Thank you for the review. If you need us in the future, we're here. [ view ] |
| | | Shuli A | | 1/10/2012 7:07:00 PM |
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| THE BEST IN THE BUSINESS!!! | | We work with many shipping companies but we always come back to All States Car Transport, not only because they give us the best price quotes but we know we can count on them to deliver our vehicles on time and in great condition. Thank you!! [ View ] | | It's our pleasure doing business with you. Thank you for the positive feedback. [ view ] |
| | | AutoStyleWholesale.com | | 1/10/2012 5:53:00 PM |
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| Wonderful Job | | I had spoken with many companies about the shipment of my Corvette and originally gone with another company, who will remain nameless, that did not get the job done for me. I was very upset until I spoke to KAT who explained how finding a carrier wor... [ More ] | | Thank you for the review. It was our pleasure serving you. [ view ] |
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| Great service | | I work with All States Car Transport occasionally, in over all I am very happy with the service they provide to my client.
The prices are very good and the pick up and delivery are always on time.
They are very friendly and answers all my clients ... [ More ] | | Thank you for the review. It was our pleasure serving you. [ view ] |
| | | All USA Van Lines | | 1/10/2012 11:10:00 AM |
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| deception | | Promised delivery by January 7th if sign contract by 3rd and pickup by 4th. Agreed to price and carrier picked up car promptly on fourth to arrive in Hollywood Florida on 7th. No discussion about date with carrier but after the 7th passed without c... [ More ] | | Mr. Miller, I apologize for the miscommunication. As I told you when we spoke on the phone a few minutes ago, we had 2 drivers call in on your order. One was for pick up on the 3rd or 4th deliver in 3-4 days (7th or 8th) and D&L with pick up on the 3rd or 4th and delivery on Monday. Both called in 3 minutes after placing you on the national board (12:13pm- -1/3/12) We received your order form at 12:37pm and it was not completely signed so we had to wait an hour until until you sent in your signed form to dispatch your vehicle. By the time that we dispatched the vehicle to the driver that Tania notified you about for delivery for the 7th or 8th, the truck was filled and we had to go with the second carrier. Unfortunately. the drivers take their loads on a first come first serve basis. We can't guarantee you a specific delivery or pick up time due to weather and road conditions. This is why we always ask our customers for at least a 72 hour window on both ends.As you can tell from previous reviews, we are very diligent with our customers and take each order personal. We do our best to keep our customers satisfied. You asked for a refund of $75 to remove this review because we were a day late. We will not honor such request. We do ask for a 72 hour window for both pick up and delivery. We apologize that you feel that you were lied to but our services we satisfactory per terms and conditions accepted by you in writing . We hope you understand.
Jessie Flores
954-674-1463(direct)
jessie@allstatescartransport.com [ view ] |
| | | S Miller | | 1/9/2012 9:34:00 AM |
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| Review | | Amazing service from representative Marco. Informed, forthright and fantastic follow-up!! Marco contacted us promptly and discussed the services his company offered vs other companies. He was honest and informative and we decided to use him based... [ More ] | | Thank you for the feedback. It was our pleasure serving you. [ view ] |
| | | B Arsenault | | 12/22/2011 11:09:00 AM |
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| Awesome Service (Will use again!!) | | I am in the Air Force stationed in Japan. I needed my Ford Expedition shipped from Port St Lucie Florida to Langley Air Force Base, Virginia while I transfer assignment locations. Marco from All States Car Transport was my sales representative, and ... [ More ] | | We appreciate you and what you do for our country. Thank you for the great review and using our services. We look forward in speaking with you in the near future. [ view ] |
| | | MSgt Sean Rouillier | | 12/16/2011 8:51:00 PM |
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| Excellent Service | | After a medical emergency your company was extremely helpful and cost efficient in getting my vehicle back to Canada. We met in Niagara Falls, USA just over the border to pick up our car at Walmart which was convenient for us. The driver kept us upda... [ More ] | | Thank you for using our services and the positive feedback. We are here if you ever need us in future transport. [ view ] |
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| transfer a car | | I had a bad experience with other company not sure who to trust.I was afraid to use somebody to transfer my car thinking to pick up my self but couldn't miss work. I contact Mark
good people to work with answer all my questions, I highly recommen... [ More ] | | Thank you Martin. We are thank you for your business and look forward to serving you in the near future. [ view ] |
| | | martin corona | | 12/7/2011 10:53:00 PM |
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| Transport by Sean Studler | | All States didn't find a carrier at the original quote of $1175; had to increase to $1250 to get a carrier. Earliest PU requested was Thur Nov 17. actual PU was Sun Nov 20. Transport took 9 days due to breakdown of truck in Salt Lake City for 2 day... [ More ] | | Mark, it was a pleasure speaking with you. We truly appreciate your feedback. We do apologize for the delay. Trucks breaking down is out of our hands. We are glad that we were able to assist you in the transport of your vehicle and look forward to serving you again in the future. [ view ] |
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| fast | | John - the truck was delivered much faster than you had estimated and picked up when they said.
The driver was also in contact with me before picking it up and several hours before delivering so that I knew what was going.
It went much smoother tha... [ More ] | | Rob, thank you for the review. We appreciate your feedback. We're here if you need us in the future. [ view ] |
| | | Rob S | | 11/22/2011 5:21:00 PM |
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| transport of motorcycle | | I put in for a transport for our motorcycle and i called and they gave me a quote and i thought it was a fair quote. So I went with there transport. They were very nice and always kept me informed on any new messages. When we got a driver they called... [ More ] | | Teressa, it was our pleasure serving you. Thank you for the positive feedback. We're here. [ view ] |
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| Hard working, dependable and affordable | | I shipped a motorcycle from Alabama to Virginia. The quote was $375 for an open carrier - the low end of most quotes I received. My agent, Tania, had to be away from the office for a few days and when I called I was helped by another agent, Jessie ... [ More ] | | Haluk, it was our pleasure serving you. Here at All States Car Transport we believe in teamwork. We thank you for the opportunity and the positive feedback. [ view ] |
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| Very Quick & Efficient | | Had our FJ Cruiser delivered from Wisconsin to Maine, ended up showing up a day earlier than expected, and was picked up on the day we submitted the paperwork. Great service, thank you Desiree! [ View ] | | It was our pleasure serving you. Thank you for allowing us to assist you with your auto transportation needs. [ view ] |
| | | Ben & Maegan | | 10/12/2011 8:30:00 AM |
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| Thanks Kat & Dimitri! | | I had never had a car shipped before and looked to this sight for guidance. All States Car Transport had a 5 star rating and an A- score from the BBB so I decided to give them a call (their bid was also the second lowest). Kat was fantastic and ext... [ More ] | | It was our pleasure serving you. Thank you for the feedback. [ view ] |
| | | Brian Goss | | 10/5/2011 3:19:00 PM |
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| bad experience, here are the facts... | | contracted enclosed lift gate transportation for a race car. 3 scheduled pick ups were no shows on the 4th scheduled pick up a common carrier with a box truck showed up and was not able to transport the car. Customer service was not willing to rectif... [ More ] | | Mr. Clark, we are truly sorry about your experience. Last conversation we had ended up sour. We are not the carriers, we are simply your dedicated broker. As soon as your order was handed to me at customer service, your vehicle was re-posted and we located another carrier within 48 hours. We tried to resolve the matter, located a carrier immediately, however you were non-responsive. We would of been more than willing to work with you, however you were very irate and took out your frustration with profane language. We never asked to charge you a cancellation fee, I simply stated that once your vehicle has been assigned to a carrier, your deposit would be non-refundable. We tried offering you a partial credit however, you are not willing to communicate. If you'd like to resolve the mater, please feel free to contact me directly I will be more than happy to work with you in a civilized manner. Hope to hear from you soon
Jessie F.
954-674-1463 [ view ] |
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| All States Car Transport, no mickey mouse here | | I contacted Tania from All state transport on Wednesday afternoon she said driver could get the vehicles picked up that evening. Had a Expedition and a Tundra it was picked up that evening, and
Driver was excellent, great communication and customer... [ More ] | | Thank you. It was our pleasure serving you. [ view ] |
| | | Peter Nguyen | | 9/30/2011 3:28:00 AM |
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| All States Car Transport | | I never transported my car before. I chose All States Car Transport based on the price and the reviews. I am very pleased with their service. Their price quote was average compared to about 7 other companies. The driver and a tentative pick up date w... [ More ] | | Thank you for the review. We are glad that you had a good first experience with us and look forward to serving you in the future. [ view ] |
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| All state service | | Overall I am happy with all state car transport service. I loaded my car on truck 3 days after I singed the contract. Usually with standard rate your car will be loaded within 10 days after 1st available date but for me this happens much faster.
... [ More ] | | Thank you for the review. We appreciate your business. [ view ] |
| | | Mahmoud | | 9/16/2011 5:34:00 PM |
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| Lack of Communication | | My son needed to transport his car from Orlando,FL to Seattle, WA. He decided to go with All States, provided a credit card number and faxed the contract, which he got a confirmation that the fax did go through. Three days before his scheduled pi... [ More ] | | Karen,
Your son's first available date for pick up was on the 29th of August. He did not send the forms in until 8/27/11. We located an Enclosed carrier that was interested in picking up the load 8-29-11. Your son was presented with an offer for an enclosed carrier for same day pick up, however the carrier was asking for more money because it was an enclosed truck and their rates and insurance is higher. It was simply an offer and was not obligated to take it. We had another carrier alined for 8/30- 8/31 pick up however, customer decided to cancel the order because he wanted the vehicle to get picked up on 8-29-11 and move with another company. We always ask our customers to allow us a 72 hour pick up window. We have no control of the weather or traffic conditions so we always ask for a window of opportunity. The representative has been with our company for over a year now and have full confidence that he communicates to his customers that we need that least a 72 hour window as a minimum. The order was canceled within the first 24 hours of the first available date therefore breaching contract. Sorry that you feel that there was a lack of communication but we did try communicate every offer that was brought to us. Thank you for the feedback.
Jessie F.
Customer Service
954-674-1463 [ view ] |
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| Unbelievable service | | Unbelievable service. Margo (margo@allstatescartransport.com) somehow managed to find me an excellent carrier with a fairly low quote to pick up and deliver my vintage car over a holiday weekend. I put up for quotes and chose All states car transport... [ More ] | | Bob, it was my pleasure serving you. I'm glad that I was able to help you so rapidly. Thank you for the review.
-Margo [ view ] |
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| Saved Me | | I started off with another transport company, unfortunately never had a driver assigned to us. I was running out of time and had to get the car shipped. I switched over to All States Car Transport. I spoke with Kat, who gave me a quote (which was ... [ More ] | | It was our pleasure serving you. Thank you for the feedback. [ view ] |
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| motorcycle move | | The best surprise is no surprise.
The entire move was straightforward and direct. They found a transporter within 24 hours, pickup within 3 days, delivery from TN. to Co. within another 3 days.
Would use again, and advise you to.
Felt personally ... [ More ] | | Phil, it was my pleasure serving you. Thank you for the positive feedback, we greatly appreciate it.
- Jessie F. [ view ] |
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| great company | | Outstanding quality, service and cost. Tania is so good to do business with; genuine concern and knowledgeable about any questions we had, always available when we contacted her. The driver was very courteous, on time with no problems whatsoever. We ... [ More ] | | Dale, thank you for the review. It was my pleasure doing business with you. If you need me, you have my number.
Tania
1-877-320-2758 [ view ] |
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| Fast Excellent Serivice | | Tania contacted me with a quote. I told her that I would have to discuss with my husband. We recieved many quotes and were feeling a little nervous about shipping our vehicles. Tania was very professional and honest. Her quote was not the lowest quot... [ More ] | | Thank you very much for the review. It was my pleasure serving you. If you need anything in the future, I'm here.
Tania
1-877-320-2758 [ view ] |
| | | Fran | | 8/24/2011 11:18:00 AM |
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| All States Car Transport shipped my car on time | | I contracted with All States Car Transport to ship my car from VA to TX. I faxed the signed order to Margo on Tuesday August 9, and the car was availble to pick up also from August 9. I called Margo a couples of times after that and she said she was ... [ More ] | | Thu, it was a pleasure serving you. Thank you for the review. [ view ] |
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| Great company, highly recommended | | Felt very comfortable ( from day one I contacted this company ) to send my son's car to L.A with them.
Price was right, professional customer service, got a clear explenation of how the transportation will be done, car was picked up by my house on t... [ More ] | | Thank you. We appreciate your business and feedback. [ view ] |
| | | Rina C. | | 8/18/2011 11:23:00 PM |
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| Rescued in Kentucky | | All States did a great job for me. I stuggled with another carrier for 10 wasted days! After total frustration I gave up and tried a different route: All States Car Transport. They were affordable, very attentive, prompt, and extremely knowledgab... [ More ] | | John, it was a pleasure serving you. We appreciate the opportunity. Thank you for your feedback. [ view ] |
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| Excellent Experience | | I had gotten several quotes from other company's. I received a call back from Margo the same day. She was very helpful and knowledgeable about the auto transport industry. I was hesitant on using a broker after seeing some reviews on the internet. Ma... [ More ] | | Kimberly, it was our pleasure serving you. We thrive to provide our customers with the best service. We look forward to serving your friends and family in the near future. Thanks for your feedback. [ view ] |
| | | Kimberly Welsh | | 8/16/2011 4:07:00 PM |
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| Car Transport Successful | | I would like to publicly thank All States Car Transport for their extremely professional and honest handling of my car transport. They could not have been more helpful. Specifically, Kat, their agent, helped from start to finish and was always incr... [ More ] | | Sandra, thank you for your feedback. It was our pleasure serving you. We're here if you need us again in the future. [ view ] |
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| First Timer - Need Car as a b-day surprise | | I have to say that initially I was very hesistant about going with a car trasport company. I did a great deal of research and decided to go with All States Car Transport. I contact them and spoke with Kat. She was outstanding! From the very beginning... [ More ] | | Rob, we're glad that we were able to make this transport possible. Thank you for your feedback. [ view ] |
| | | Rob W | | 8/12/2011 11:18:00 PM |
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| i REALLY wanted my mustang! | | I hated this industry. that was before i found All States.
I move my 93 mustang from coast to coast due to my addiction to car shows. I swear, i must move my car at least 3-4 times a year. EVERYTIME i begin to look for a transporter, it seems like I... [ More ] | | Dennis, we're glad that we were of great service to you. Thank you for your feedback. We appreciate it. [ view ] |
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| Rude and Unprofessional | | I was skeptical to use this company because of the low quote. Kat claimed she would be in regular contact and that although it may take a few days, she thought she could find a driver. After not hearing anything for 5 days, I requested an update. Kat... [ More ] | | We are truly sorry that you had a bad experience with our representative. I assure you that we thrive to provide all our customers with the best customer service. When the representative called you and told you about a driver that we had interested in your load for more, it was just an offer. You were by no means obligated to take that carrier. We always inform our customers when there is a carrier that is interested in their load, weather it be for the quoted price or a little more. Would you have called in to our toll free number 1-877-320-2758 and asked to speak with a manager, I would of personally taken care of your order. Again, I apologize for the inconvenience and should you need anything in the future, you have my direct information.
Regards,
Jessie F.
954-674-1463
Customer Service Manager [ view ] |
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| GREAT SERVICE | | THIS COMPANY WAS A BREATH OF FRESH AIR, I HAD JUST BEEN RIPPED OF BY ANOTHER COMPANY WHEN I FOUNF THIS ONE. TANIA WAS GREAT,HOEST AND TRUTHFUL. MY CAR WAS BOOKWED WITHIN 24 HRS. [ View ] |
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| Clear communication, very fast pick-up | | Excellent customer service and the fastest delivery I could have hoped for - I called on Friday July 8, my minivan was picked up on Monday July 11 and it was delivered to my husband in Texas on Sunday morning July 17, in time to pick me and the kids... [ More ] |
| | | Eleanor | | 7/28/2011 2:27:00 PM |
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| Kat was wonderful | | Great service! My car was in the same condition as when they picked it up and
it made it here early! [ View ] | | Amber, thank you for your feedback. It was our pleasure serving you. If you or any one you know need our services in the future, we will be more than happy to provide our services. [ view ] |
| | | Amber | | 7/17/2011 12:02:00 AM |
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| Poor Driver Communication + | | I posted the following original review about a week ago but need to clarify that this company tried their best to help us contact the driver, who did not answer his phone And refused to try to find the local pickup and delivery addresses. They follow... [ More ] | | Mr. Silverman, thank you for your updated review. We appreciate your feedback. If you need our assistance in any future move, please keep us in mind and we will be more than happy to assist you. [ view ] |
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| GREAT SERVICE!!! | | i really needed to get my 2008 Dodge Avenger from Miami to Kansas which my brother needed (who is in military) since his pickup broke down. i was frantic. i didnt know who to turn to. i had contracted another company (whose name i wont mention) to do... [ More ] | | Charles,
It was a pleasure serving you. Thank you for the great review. [ view ] |
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| Did their job, but communication was lacking | | First I want to say that my primary contact person in the company, Jessie, was very helpful and knowledgeable, and I am pleased with the job she did. I was quoted $865 but ended up paying $975, which I understand is somewhat out of All States' contro... [ More ] | | Yao,
I would like to start with thanking you for your less than perfect review. It is very detailed and shows that communication is key. You are 100% right. If you have any questions or would like a status update on your order, I always advise customers to feel free to call as many times as they like. We're here.
Our representatives are always available between the ours hours 9am and 7pm EST. Most of our representatives provide their customers with their cell phone numbers in case you need to get a hold of them after business ours or weekends. We thrive to offer all our customers The Best Service.
You made your reservation 05/09/11 12:20 pm on-line. You never spoke to a representative. Your first available pick up date was on 06/25/11. In your notes from shipper you stated "I'd like to avoid delivery on 7/1-7/3. Delivery contact will not be available to pick up the vehicle on those dates. Pickup date cannot be later than 6/27"
We located a carrier 06/22/11 5:42 pm however, the pick up date & delivery was not good with you, so we continued to search. On 06/24/11 12:36 pm we located the carrier that we dispatched your vehicle to. Your vehicle was dispatched and accepted : 06/24/11 12:46 pm. Load date:06/27/11
We do not have control of the carriers, weather or traffic conditions. This is why we never guarantee you a specific date or time and always ask for at least a 72 hour pick up window. Your vehicle was delivered on 7/6/11 transit time was 4 days.
I sincerely apologize for the delay and inconvenience. We tried our best to get someone that fit your needs best.
If you or anyone you know, ever need assistance in transporting your vehicles in the future, please be sure to call me directly and I will personally take care of them, all the way until the end.
It was a pleasure serving you.
Jessie F.
CSM/ Dispatch
954-674-1463 Direct
754-214-4139 Cell [ view ] |
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| Tania | | Excellent service throughout! Tania handled my transport, and was very pleasant accommodating and helpful. The driver was just as nice. Everything was executed without a hitch, with a very reasonable price. Will definitely use their service again. Hi... [ More ] | | Leon it was our pleasure. Thank you for your feedback. [ view ] |
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Archived Reviews
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Valley Solutions, Inc.