Agape Auto Transport LLC  | |
| Location: | Mt Juliet, TN 37121 |
| Phone Number: | 866-990-7447 |
| Secondary Phone Number: | 615-758-2522 |
| Website: | http://www.agapetransport.com |
| Email: | customerservice@agapetransport.com |
| Time On Site: | 6 Year(s), 0 Month(s). Since 5/24/2006 8:31:00 PM | | FMCSA Licensing: | MC-522055 | Authority | Status | | Common Carrier | None | | Contract Carrier | None | | Broker | Active | | View government license and insurance information. | Company Type: (Interstate) | Broker ** This information is generated by the FMCSA Information ** | | | | HAPPY TO SAY, WE DO NOT PAY OUR CUSTOMERS TO POST REVIEWS :)
BBB Member, 5 star rating for being reliable and honest with good christian values, shipping vehicles across Continental US, Hawaii, and Alaska. Door-to-door transports on open and enclosed carriers. Free quotes @ 866-990-SHIP. We are licensed, bonded, and all carriers are insured. !! We offer several pricing and pickup options depending on your situation. Because our company is run by Christians we are held accountable to a higher standard and expectation. We offer you honesty, accountability, and reliability to our very best. Please call us or visit our website for a quote. |
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Overall Rating (Last Two Years*):      991 ratings & reviews posted
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| Great Service! | | It was a pleasure to work with Agape Auto transport! From the moment I called, I knew I had found the right company. I received very cordial help and was offered a very professional and thorough explanation of the services offered, the price and the ... [ More ] |
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| Car Transported from California to Indiana | | My experience with Agape was great. They had a carrier lined up to pick up my car on the day that I requested and delivered the car on-time. They actually had a guy that could pick it up 4 days before the requested day, if I wished, but I needed to... [ More ] |
|      | | Melissa B | | 8/11/2011 11:42:00 AM |
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| Transport of Pickup Truck | | I am very pleased to say that my teenaged grandson's truck arrived in perfect condition and a little ahead of schedule. He was thrilled!
Thank you so much for great service. From our first contact to the finish, working with Agape to get the truc... [ More ] |
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| AL to CA | | On time delivery for a good deal. Professional service. I was kept up to date on when my car would be picked up and dropped off. Required some money up front which made me uncomfortable but company has strong BBB rating. Would use again. Reliable and... [ More ] |
|      | | justin | | 8/10/2011 7:04:00 PM |
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| Classic car transport | | I purchased a classic car (1969 Chevy Camaro) from a seller in North Dakota and had Agape pickup and deliver to my house in Poway California (near San Diego). I was very impressed with the quality of the truck/equipment and service, and only wish th... [ More ] |
|      | | Tom Cantwell | | 8/10/2011 4:17:00 PM |
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| Agape Auto Transport Review | | This is the second time I've used Agape Auto Transport. The customer service and response time is excellent. My SUV was moved from a remote location in Eatonville WA to Melbourne Florida and returned. Both experiences with Agape Transport were extr... [ More ] |
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| Good service | | Overall, Agape's service was good. First carrier canceled, but they worked on getting me a second carrier quick. The vehicle was picked 6 days after 'first available day', but I can't say pickup was late, because they told me to give them a week to t... [ More ] |
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| Quick Pickup & Delivery | |
I am very satisfied with Agape and Brandi my contact person. I was told pickup to Vermont would be 1-7 days and it was in 2. Considering I requested an enclosed trailer and being picked up at not exactly a popular state I was very surprised to ge... [ More ] |
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| unhappy with service | | Agape could not find a carrier in the "usual" amount of time (up to 7 days after the first available date). Because it took so long, we had to leave the truck with friends to take care of since we had already moved. And then, even though th... [ More ] | | Mrs Law,
We are sorry that we were not able to get this picked up in the average 1-7 day window. There are rare cases like this were a vehicle will not be picked up in the 1-7day average with our Rock Bottom rate. In this particular case it was because there were very few carriers available that could fit this size truck on that week. So it took a little longer than our average pickup time to get this assigned to a carrier. We try to offer the Priority Rate to customers that are in a hurry or need a pickup quicker than the average 7days, with that rate it is a guaranteed 1-3 day pickup. Again we are sorry that we weren't able to move your vehicle in the average 1-7day window. This is not the norm and we apologize it was your experience. Thank you for giving us the chance to work with you. [ view ] |
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| Satisfaction | | I was entirely pleased with the service I received from Agape. There was no high pressure sales pitch. The person I spoke to was low-key and easy to understand. My calls were answered or returned promptly. I might have saved a few bucks using another... [ More ] |
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| Agape Auton Transport Review | | I recently contracted a carrier through Agape AutoTransport to ship my daughter's car from Texas to Washington state. I worked with Christi from Agape and she handled my transaction in a highly efficient and professional manner. This was the first ti... [ More ] |
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| Belated excellent review | | The fact that I am writing this review almost 2 years after my first experience with Agape should testify to how highly I recommend the company. Although I was not able to write sooner, I could not forget how smoothly the transport went both times (... [ More ] |
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| Candie was excellent! | | I am a very thorough person when it comes to any larger purchase. With moving my family across the country the same held true. I discovered transportreviews.com and called through the top 10 or so rated companies from over the past 2 years.
Se... [ More ] |
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| Candie was great to work with | | Candie was great to work with and the experience with Agape was great.
Having said that, the carrier themselves was absolutely horrible. S.Simmons trucking not only damaged my track ($4000.00) damage as determined by repair shop, but since they d... [ More ] |
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| Agape Auto Transport | | The dispatch was upfront in all conversations and knowledgeable. The driver was very calm, cool, and collected, and answered all of my questions. He was prompt in delivery...nice man. [ View ] |
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| GOOD TRANSPORT SERVICE | | Good but not great. while my car made it to it's destination, The car was late about 2-3 days from the original drop- off date, and I had a hard time reaching the driver when i wanted to track my car. Other than that they did a good job. [ View ] |
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| Flawless Move | | This is the second time I've used Agape, each time I transported two vehicles, my 01 Suburban and 98 Jeep coast to coast. On both moves I received prompt service and personal attention from Candie and Christi. The driver was knowledgable, honest, an... [ More ] |
|      | | Paul Marnon | | 8/4/2011 6:43:00 PM |
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| Helpful All the Way | | I transported a car to my son in Portland Oregon. The quote I received was fair and lower than others I received. I was encouraged that Agape had an excellent rating with the Better Business Bureau. The staff was always courteous and prompt in ret... [ More ] |
|      | | Harriet | | 8/4/2011 3:28:00 PM |
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| Agape Auto Transport | | Excellent professional service. Candie answered our questions before, during and at the delivery of our truck. The driver was similar and provided a spot-on delivery date and worked with us on both ends for convenient pick up and delivery locations. ... [ More ] |
|      | | Steve | | 8/2/2011 11:00:00 PM |
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| Car transport | | Second car we have transported with Agape Auto Transport LLC and there were no problems. The cost was the same or lower than all other quotes but they answered the phone and responded quicker. [ View ] |
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| great | | This is the 5th transport we have arranged thru Agape. Each experience was great. The cost was what we were quoted, the people were professional and the process was painless. We moved cars from California to PA three times and moved a car from PA ... [ More ] |
|      | | Kimberly Granger | | 8/2/2011 4:44:00 PM |
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| Be Aware | | Be advised that Agape is just the broker. You are at the mercy of the transporter. We paid extra to expedite the pick up and delivery. We were given a time window for pick up on our designated day of between noon and one. Actual pick up was at 4:3... [ More ] | | First we want to apologize that Mrs. Manske feels this way about her experience. However, we do feel that this review is unfair. Agape is a broker yes, and we use only the highest rated carriers in the industry. We inform customers of this on our website and in the terms and conditions contract. Agape works very closely with our carriers to provide the best experience for our customers. I will advise anyone who is reading this review that Agape does use estimated dates on DELIVERY. The Priority Rate Mrs Manske is talking about (when she mentions she paid extra) is for a guaranteed vehicle PICKUP in 1-3 business days. The delivery date is NEVER a guarantee and is only an estimate, as agreed on in the contract our customers sign. Although rare, the carriers can get delayed for several reasons including weather, traffic, and other customer delays. Please read your terms and condition contract before you book your order. We do a very good job in the terms and conditions contract of setting the expectations our customers should have before placing orders. We do not want any one misinformed, because we do not like unhappy customers or bad reviews like this one. [ view ] |
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| Delivered exactly what was promised | | I was vert suspicious of all auto transport companies after reading some of the negative reviews and horror stories on this and other review sites. I found Agape on Angie's List and will definitely recommend them in the future.
The only small hit... [ More ] |
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| First Time | | Early in my research process I got an estimate of $900 to ship my daughter's Hyundai Elantra from Nashville to San Francisco. I was warned by several car shipping companies that this was so low that the car might not be picked up or delivered for we... [ More ] |
|      | Caroline Peyton | | 7/30/2011 2:00:00 PM |
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| Honda Pilot East Coast | | Like clockwork, every summer the family travels to my MA residence from FL residence. We use Agape each year to transport Honda Pilot. There is no broker around that operates as effeciently as Agape. Staff is friendly, helpful and always professio... [ More ] |
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| Trouble free experience | | This was out first time to have a car shipped and found Agape online. I got 3 online quotes, including theirs, and their rock bottom rate was the lowest and company reviews the best. Christi was patient with my questions (I was nervous about this pr... [ More ] |
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| Agape was excellent | | It was a pleasure to deal with Agape. I had never transported a vehicle before and they explained everything to me. They were courteous when I corresponded with them over the phone and by email. Their prices were fair, in the lower range of several ... [ More ] |
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| Customer service experience | | This was my first experience relocating a vehicle across the country. I had first contacted individuals I knew in the business and others who had personal knowledge for their insight. I requested quotes from several brokers and researched their exp... [ More ] |
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| Damaged car when subcontracted to VLS | | My car was delivered at 10:30 pm- the night before I began my new job. I thought I was going to have to rent a car to drive to work. The truck driver, Denny, did not regard my instructions of where in the area of the hotel in which I was staying to... [ More ] | | Although damage is extremely rare, damages cases usually take only a couple weeks to settle. Mr Profitt is fortunate that the carrier’s insurance company is even going to accept liability for the damage. Per the contract, once a customer signs a bill of lading accepting a vehicle as noted of not having damage the claim is not covered. The reason this claim has taken the insurance company a lot longer is because the Bill of Lading on delivery was signed by Mr. Profitt as being in good condition with no damage. It is always very important to not sign a Bill of Lading if you are unsure of the condition of the vehicle under any circumstance. We make sure that customers are well informed on this during the order process. The carriers have this inspection report to protect them in case a customer claims damage after the transport has been complete and signed for. This ensures that the carrier delivered the vehicle in the condition that the customer signed for. The industry had to put this system in place because there had been a lot of cases where customers were claiming damage that occurred shortly after the transporter had delivered an undamaged vehicle. Please read your terms and conditions agreement before transporting your vehicle. It informs you of everything you must do in order for this process to go smoothly.
I would like to add that Agape was not notified there were any problems with this claims process other than this bad review. We always assist in helping our customers with the claims process. We are here for you and always strive to do what is honest in every situation. Thank you.
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|      | | Dennis Profitt | | 7/28/2011 11:36:00 AM |
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| Great service from Agape | | Agape has transported a vehicle for me twice now, and both experiences have been excellent. Great, timely service and very professional. You can not find a better value either. Thanks!!! [ View ] |
|      | | Anonymous | | 7/27/2011 5:54:00 PM |
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| Car carrier company and driver | | I used Agape to transport my Nissan Pathfinder from CT to Arizona. Christie at Agape was fantastic.. I submitted in seperate review. The carrier company assigned to me was
S & S Transport. Dave was the driver. He picked up on time and delivered ... [ More ] |
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| Agape Auto Transport | | Working with Christi was great. She was very knowledgeable and helpful. It was difficult working with the actual driver and his request for cash only two days before the drop off. The drivers management corrected the cash issue. But there was sev... [ More ] | | We are sorry you experienced a time delay on the day of drop off. Delivery days and times are estimates because the carrier can get delayed based on traffic conditions as well as other customers putting him behind. This is not common that they estimate the delivery times wrong but there are times when other customers aren't able to accept delivery on time or aren't available for the carrier to deliver. In such cases the carrier is thrown off schedule. Our terms and conditions agreement addresses the details of what to expect in the transport process. We do request a copy be signed and faxed back to us so that we know the customer understands process and what to expect.
In addition, please be advised that in the terms and conditions it states that carriers reserve the right to accept cash only. Please check with your carrier prior to delivery to confirm any other sources of payment.
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| 1969 Camaro Knoxville to Mobile | | I was working with a previous trucking broker to ship my 1969 Camaro in an enclosed carrier from Knoxville, TN to Mobile, AL. They were having trouble getting a carrier for my shipment and time was running out. It was now Tuesday and I needed my ve... [ More ] |
|      | | Scott | | 7/27/2011 12:51:00 PM |
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| Satisfied customer | | When I began looking for moving companies for my furniture as well as I my car I tried doing my homework on the different companies as well as reading customer reviews for each. Needless to say after a while I began to feel pretty pescimistic about ... [ More ] |
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| Pricing | | I have used this service to arrange for the transport of two vehicles, one in January from VA to NV and and one in July from VA to CA. The cost in Jan was $880, the cost in July was $1180.
You get what you pay for. While Agape did an excellent job ... [ More ] |
|      | | Rick Strong | | 7/27/2011 7:54:00 AM |
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| WAW | | I spoke to many companies most of them I just got the voice mail and the ones that answered did not give me a honest day, time or price for what I needed delivered. Agape was fast easy it took no time. As soon as I paid the deposit they sent me am em... [ More ] |
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| good | | it was good. not bad. but, it was difficult to contact with driver and company during weekend time.
Driver said I could get a car 1 hour later. But, I got my car two days later. It was not good to me. [ View ] |
|      | Dongryul Kwak | | 7/27/2011 1:12:00 AM |
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| Transport Service | | Thank you. Car arrived on time. Driver was very professional and friendly. Use every caution to take vehicle off trailer.
Have a greate summer! [ View ] |
|      | | Antonia Margetis | | 7/26/2011 10:40:00 PM |
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| Passat Open Trailer | | This is the second time I've used Agape Auto Transport. Working with Christi was really easy, the process is straight-forward, and the price was good. We were disappointed with the driver, who was late and didn't return my call asking about arrival... [ More ] |
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| Agape | | I had what I now know are the usual problems in arranging this transport. Misinformation, obfuscation and perhaps even some dishonesty. I cancelled my existing arrangement (which was doing nothing towards actually getting the car shipped at the agr... [ More ] |
|      | | C. Fortune | | 7/25/2011 11:12:00 AM |
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| A pleasure to do business with | | The communication throughout the process was outstanding. I received e-mail notifications from the time it was scheduled through the end when it arrived. It was a real pleasure to work with them. [ View ] |
|      | | Mike | | 7/25/2011 10:27:00 AM |
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| 1976 Coupe Deville Caddilac | | My first experience was nothing more than awesome! I placed my order at 10pm on July 20, 2011. I called Christi at 9:30 on July 21 and to my amazement my car was being picked up in Memphis at 5pm that same day. The driver informed me that he would be... [ More ] |
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| my first car shipping | | I need ship my car in a hurry and this is my first time to choose a car shipping company, so I paid a little more than basic price. But I received my car on time and no extra fee was charged by the mover. I recommend you choose this company. [ View ] |
|      | | Tingting | | 7/24/2011 7:55:00 AM |
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| TRUCK TRANSPORT | | WE HAD A VERY PLEASANT EXPERIENCE DEALING WITH YOUR COMPANY. WE WOULD DEFINATELY US AGAPE AGAIN IF WE HAVE THE NEED. WE WILL ALSO LET PEOPLE KNOW ABOUT YOUR COMPANY. WE WOULD DEFINETELY RECOMMEND AGAPE TO OUR FRIENDS [ View ] |
|      | | Charles Berry | | 7/23/2011 8:35:00 PM |
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| transport | | Professional, couteous. Better than others I tried. I'd use Agape next time I transport a car. Through no fault of the driver or Agape, expect your transported car to arrive dirty, unless you ship in an enclosed container. [ View ] |
|      | | Steve | | 7/21/2011 5:27:00 PM |
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| Great Experience! | | I had contacted another auto transport company about a month or so before my moving date, thinking that they would honor their promise to have the car picked up on time, since they had more than enough notice for this cross country move. On the contr... [ More ] |
|      | | Heather D. | | 7/21/2011 4:44:00 PM |
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| car delivered to Texas | | Great service, kept me up to date, on time, honest people and a pleasure to deal with. Driver was very nice and careful, and I will use again. [ View ] |
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| You get what you pay for. | | I ended up going with Agape, because they were clearly the least expensive. All in all I did get my car transported and it was a pretty easy transition. I wasn't in a situation where I really needed that car on the final end, so it was fine that it... [ More ] |
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| Transprt | | I appreciated the promptness of scheduling a pickup time and the follow through of Christi, to
inform me the vehicle was picked up and approxiamate time of delivery. [ View ] |
|      | | Barbara | | 7/20/2011 9:13:00 AM |
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