Across America Auto Transport Inc  | |
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Have your own experience with Across America Auto Transport Inc to share? Click Here to add a review. Overall Rating (Last Two Years*):  
33 ratings & reviews posted
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| Fraud!!!!!!! | | After getting orders from VA to WA we decided to go with these guys to ship our car. Like everyone else said they were quick to take our 100 dollar deposit. For the past 2 weeks we have been trying to call and email numerous times, all the contact nu... [ More ] |
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| SCAM SCAM - horrible service - no response after deposit | | I spoke with Barbie, had a great interaction. Paid the deposit and then the phones were disconnected, email was set to bounce back mode. Occasionally, every 4th email request, I got a response explaining that they were experiencing system issues an... [ More ] |
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| fraud/scam (updated) | | We are moving across the country and were supose to have our Pontiac moved across the country. They were quick to respond to us up til we payed the $100 deposit. Since, we have received one e-mail saying they would be in touch closer to the pickup da... [ More ] |
|  | | Gary Hollingshead | | 1/7/2012 12:04:00 PM |
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| Good People | | I was very happy with the service and honesty I was given by both girls. Being a business owner and previous transport broker I don't agree with this sight because good service never is said. Trust me and forget the rest they will be honest with yo... [ More ] |
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| what the heck is going on | | we placed an order in november and paid our deposit, my husband talked to barbie and she always answer him. Now they suppose to pick my vehicle up beginning jan, they didnt even told us a day. We are leaving for alaska due military.Now i been callin... [ More ] |
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| Great girls | | I contacted Across America to transport my car on short notice. they were up front with the fees and explained the possibility of delays if the route is slow. I appreciated the low deposit and the attention from start to end. They are very profess... [ More ] |
|  | | Amanda Lopez | | 12/13/2011 2:38:00 PM |
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| Smooth process, worked out well. | | This service worked out great. Keep realistic expectations. Remember that this company is logistical; linking a customer with a driver. In my opinion, best results come when you have some flexibility in delivery time. That is, if you need the car... [ More ] |
| | | Jason | | 12/8/2011 7:40:00 PM |
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| excellent | | no problems, just arrived a day early and the driver had to wait for someone to show up at the shop to sign for it and pay the remaining transport fee
I will use them again! [ View ] |
| | | Frank B | | 12/7/2011 2:44:00 PM |
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| WILL USE AGAIN | | After contacting Sara from Across America,I was well informed about the logistics of the industry
I needed my car shipped ASAP and Sara took forth my ergency to ship my car,They were very informative and kept me posted, I am a very stisfied customer... [ More ] |
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| Would recommend | | I've heard horror stories about people shipping their cars, so I was surprised and extremely pleased with how easy the process was. I was able to reserve my pick up date about 2 weeks out, which probably helped for getting the exact pick up date I w... [ More ] |
| | | Kate | | 11/26/2011 10:27:00 AM |
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| Good Customer Service | | My overall customer service is very good. The car arrived in the same good condition; no dings, dents or scratch... [ View ] |
| | | Tony | | 11/22/2011 12:35:00 PM |
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| Happy Customer !!! | | Across america was fast, reliable, & very friendly. Barbie was very helpful & knowledgeable with the questions I asked her. I had made a deal with another company and never got picked up. I took a chance & trusted her with what she was sa... [ More ] | | Thanks for the great review Christopher! [ view ] |
| | | Christopher Rockson | | 10/10/2011 10:22:00 PM |
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| California to Georgia | | This company was a great pleasure to work with due to great customer services and response was on time and I will recommend this company and price quote was actually lower than competitve pricing with other competition companies and the price actuall... [ More ] | | Marlene-It was a pleasure having you as a customer. Thanks for the kind words! Mgmt Team [ view ] |
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| Disappointed | | Originally when I received this quote along with many others, I was plesed to see that their cost was reasonable and a little lower than the competitors.
Once I was ready to book the transport they came back to me and said that the driver they had... [ More ] | | Ms. Denman- When you placed your order you expressed the unfortunate event that took place in your familys life. In consideration, I chose to WAIVE your deposit and DIDN'T charge you anything but the cost to transport your van. It is unfortunate that it did cost an extra $75.00 to transport your car Safely and with NO damages. Please remember that BEFORE your order was dispatched to the driver, you where given the option by email and phone of either paying the extra or canceling your order. It's up setting to know that after I did a good deed you still aren't satisfied! Best wishes- Barbie
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| | | Christine Denman | | 9/22/2011 1:09:00 PM |
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| AMAZING COMPANY!!!!!!! | | I have used other people in the past but I have never encountered a company like this one!!! They were great!!! Since we are in different time zones, I did not realize that I had called at two o'clock in the morning their time the first time and Ms... [ More ] | | Your so full of life Ms. Gee! Thank you! It was a pleasure having you as a customer! Barbie 305-767-8305 [ view ] |
| | | Lewann Gee | | 9/20/2011 10:47:00 AM |
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| Shipping My Car | | Many Thanks to Across America Auto Transport Inc for their wonderful & genuine service.
Thanks Barbie that you made arrengments to pick up my car in less than 24 Hours and made it transport from TX to CA in just 4 days.
I was really overwhelmed... [ More ] |
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| Car transport | | The staff of Across America Auto Transport was extremely professional and courteous. My car arrived in perfect condition and on time. I will definitely use them again!! Thanks to all of you for doing such a great job! [ View ] |
| | | Yasmeen | | 8/31/2011 4:50:00 PM |
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| very smooth and easy for us! | | this was the first time we have ever used a transport service and we were nervous about finding an honest, reliable and reasonable priced transport. We got lucky finding Barbie and Across America. I would not hesitate recommending using them and if... [ More ] | | Hi Samantha! I know how nervous you were when we first spoke on the phone that evening and I was up front and honest with you about the process. Knowing you are happy with the service we provided is wonderful! Barbie [ view ] |
| | | SamanthaV | | 8/31/2011 4:36:00 PM |
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| Auto Transport | | Barbie and the gang at Across America Auto Transport, Inc., are great people! This may be the best "service oriented" experience I've had in many years. They quoted me the lowest price, communicated with me by phone, and followed up with ... [ More ] | | Thank you Mr. Owens for taking the time to write a great review! I look forward to transporting your car again in the future and look forward to the referrals. Barbie [ view ] |
| | | C Owens | | 8/25/2011 4:51:00 PM |
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| puerto rico to miami,fl | | 5 STAR SERVICE they were excellent i had no clue how professional they were and the timing to load and unload was INCREDIBLE perfect service for anybody [ View ] | | I know how stressful a move is and I'm glad my team and I made the process to transport your car from P.R. go smoothly! Rollie [ view ] |
| | | carlos | | 8/15/2011 9:40:00 PM |
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| Super fast response and low rates | | Barbie is great. Fast response and lowest rates, unlike some other companies. Will definitely use in the future. [ View ] | | Thank you for the review! I look forward doing business with you in the future! [ view ] |
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| Homestead to Georgia | | I was referred to this company by a complete stranger I meet in the supermarket who had nothing but great things to say about this company. Being that I was given a job promotion I was going to need to transport my cars and didn't know who to call. ... [ More ] | | I'm happy I was able to help you! Call us again if you need our service in the future...Sara and Barbie [ view ] |
| | | Clarissa Collins | | 7/4/2011 3:59:00 AM |
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| ALL WENT GREAT | | I WAS VERY HAPPY WITH AAAT SERVICE LL WENT WELL AND MY CAR GOT HERE ON TIME I WILL USE AGAIN. AND THE DRIVER WAS VERY FRINEDLY [ View ] | | Thanks Mike! I'm glad I was able to meet you expectation!! Mgmt Team!! [ view ] |
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| Maine to Key West | | We are very happy with the service provided by Across America. Rollie and his staff were very helpful. I will use them again in the future! [ View ] | | Thank you for the good review! Enjoy your summer in the Keys!!! [ view ] |
| | | JOEY & ARLEEN | | 6/19/2011 12:29:00 AM |
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| Great service & price | | Thank you Barbie for the great service you provided. I thank you for arranging the best possible quote for enclosed transport and not having to increase it at any time! I will use you again in the future and I will also tell family and friends about... [ More ] | | Pepe- Thank you for allowing us to transport "Baby" and for this great review! Barbie [ view ] |
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| Awesome Service | | The first time I called I spoke with Rollie who answered all my questions. I then spoke with Barbie who completed my order. They were there for me every step of the way. Whenever I left a message they always got back to me either by email or I was ... [ More ] | | Hi Jana- Thanks for the nice review! Enjoy the Keys, its beautiful- Barbie & Rollie [ view ] |
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| CA to NY | | I want to thank Barbie for helping me transport my vehicle from Ca to NY in a timely manner. I recevied a few quotes, some too high with a high deposit & others way to low, but she explained how this works and I decided to give AAAT a try. I gave... [ More ] | | Hi Max- It was our pleasure working with you! I look forward to transporting your vehicle back to California in a few months! Barbie [ view ] |
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| perfect timing | | i was looking for a company to transport my vechile and was looking for some contacts where i live and let me tell you i was amazed on the knowledge and excellent customer service i was provided. I had requested how long it would take to transport fr... [ More ] | | Hi Mike- I appreciate that you took the time to write this review. It was a pleasure doing business with you and your family! Best wishes- Barbie [ view ] |
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| great service and company | | I was nervous about transporting the vehicle but they did a great job and the pick and delivery was excellent and on time. I truly recommond this company. [ View ] | | Hi Ms. Samantha- Thank you for giving us the opportunity to transport your vehicle! Hope you enjoy your new car- Barbie [ view ] |
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| Happy with this company! | | I want to say thank you Barbara and your staff for transporting my car on time and with out changing the price. Everyone was friendly and answered all my questions. I will you use again in the future! [ View ] | | Vivian- I know we were among one of many companies you received quotes from and its nice to know that you placed your trust in us once my staff & I explained how this industry works. I hope you and your son have a wonderful summer in Florida! Until the next time- Barbie [ view ] |
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| Excellent Service!!! | | Triple A service for me!! Barbara was a great person to talk too ! She helped me every way she could. She went out of way to find me the best price and made sure my car was safe and sound. The man who delivered the vehicle was very polite and proffes... [ More ] | | Christy Ann- You were a just doll to have as a customer! I only have the best drivers transporting vehicles for me and it was nice to know he offered to make the experience even better for you! Thank you for the recent referral on your behalf. Barbie [ view ] |
| | | Christy Ann | | 4/14/2011 6:29:00 PM |
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| i would us again | | the first time i called i was satisfied withe the customer service i got i would defenitly use them again [ View ] | | I'm glad to hear you were happy with our customer service Isenia! Looking forward to helping you transport the next vehicle- Management [ view ] |
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| verry happy | | i am very pleased with aaat they gave me a great price and walked me thru it step by step also the driver was verry profesional i will recomned. my car arrived on time and all went well [ View ] | | James- Thank you for this great review! Barbie [ view ] |
| | | james | | 3/18/2011 3:16:00 PM |
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