AA Auto & Home Movers - 3 Stars out of 5 - Transport Reviews.com - Your Auto Transport Information Source. View Reviews, Ratings and Rankings of Auto Transporters.

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AA Auto & Home Movers

Location:

400 Morris Avenue
Denville, NJ 07834

Phone Number:

877-744-7489

Website:

http://www.aa-automovers.com/

Email:

janine@aa-automovers.com

Time On Site:

6 Year(s), 9 Month(s). Since 8/16/2005 3:28:00 PM

FMCSA Licensing:

MC-498378
Authority	Status
Common Carrier	None
Contract Carrier	None
Broker	Active

View government license and insurance information.

Company Type:
(Interstate)

Broker
** This information is generated by the FMCSA Information **

AA-Auto& Home Movers services approximately 12,000 shipments per year and has 18 years experience in the auto transport industry. We know how to provide you with the best of that extensive experience. Our company has dedicated sales, dispatch and customer service specialists who take pride in their work. We do not offer rebates to our customers who post reviews as we believe reviews should in no way be tied to money. Reviews that have the "compensated' icon are incorrectly designated as compensated. We maintain our four-star rating due to our customers’ genuine satisfaction with our service. We appreciate the time they take from their busy schedules to post.

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Overall Rating (Last Two Years*):

103 ratings & reviews posted

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Customer Satisfaction Ratings

Distribution of Stars Report

Do The Reviews Accurately Represent This Company?
AA Auto & Home Movers reports that they have an average of 12000 customers per year. Currently, this site has 39 reviews posted by individual customers for the past 365 days. So approximately 0.33% of AA Auto & Home Movers customers have posted a review.

This means that 99.68% percent of their customer’s opinions are not represented on this site.

Next Reviews on AA Auto & Home Movers

Subject:	AA Automovers Scammers
Review:	Stay as far away from these NJ crooks as you can!!! I paid additional for specific pick up and drop off dates that per Nick, AA Automovers would accommodate. On the contract when i received it this was not noted, so i crossed out their standard lan... [ More ]
Response:	Mr. Sovie did not adhere to the Terms and instructions which were disclosed to him prior to the booking and to which he agreed. His statements are without merit. [ view ]

Rating:
Poster:	Mike
Date:	6/2/2010 9:57:00 PM

Subject:	untrustworthy
Review:	I found aa-automovers through the carmovers website. I didn't realize they were brokers and not transporters. The price they quoted wasn't cheap but seemed reasonable. Bob Fulleman was very insistent on having me sign a contract. I explained to him t... [ More ]
Response:	Mr. Pardo has twisted the facts. Our Terms and our website make it clear that we are a broker. Mr. Pardo authorized a pickup window of on or between 5/17 – 5/21. We assigned a carrier for pickup 5/17 – 5/18. We advised that he speak directly with the carrier who could more accurately determine if they could pickup at a later date. Mr. Pardo’s vehicle is going from northern CA to southern FL – a 10-15 day trip. We did not fail to honor the pickup window. We do not leave customers on their own – we provide customers with assistance when it makes sense to do so and we recommend they work directly with their carrier when that course is more efficient. We are not aware of any delays other than the one the customer requested himself. Our Terms and instructions are provided in hard copy for every customer prior to booking an order. They are also available on our website. [ view ]

Rating:
Poster:	jorge pardo
Date:	5/31/2010 1:13:00 PM

Subject:	A real letdown
Review:	I researched 10 auto moving companies to move my son's car from Florida to Texas and went with AA-Automovers out of Denville, New Jersey whose sales rep lamented the bad rap the industry has. Of course they were different. They were the second highes... [ More ]
Response:	We are sorry that the customer's transport company experienced an unavoidable delay. Delays are common in over-the-road hauling, which is why customers are advised in writing in our Terms to designate an alternate pickup or delivery contact in case they can not be available themselves. Had an alternate contact been identified when the order was placed at the end of April, there would have been less stress at the time of the delay. [ view ]

Rating:
Poster:	Rick
Date:	5/18/2010 7:40:00 AM

Next Reviews on AA Auto & Home Movers

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