AA Auto & Home Movers 
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| Location: | 400 Morris Avenue
Denville, NJ 07834 |
| Phone Number: | 877-744-7489 |
| Website: | http://www.aa-automovers.com/ |
| Email: | janine@aa-automovers.com |
| Time On Site: | 7 Year(s), 9 Month(s). Since 8/16/2005 3:28:00 PM | | FMCSA Licensing: | MC-498378 | Authority | Status | | Common Carrier | None | | Contract Carrier | None | | Broker | Inactive | |  View government license and insurance information. | Company Type:
(Interstate) |
** This information is generated by the FMCSA Information ** | | | | AA-Auto& Home Movers services approximately 12,000 shipments per year and has 18 years experience in the auto transport industry. We know how to provide you with the best of that extensive experience. Our company has dedicated sales, dispatch and customer service specialists who take pride in their work.
We do not offer rebates to our customers who post reviews as we believe reviews should in no way be tied to money. Reviews that have the "compensated' icon are incorrectly designated as compensated. We maintain our four-star rating due to our customers’ genuine satisfaction with our service. We appreciate the time they take from their busy schedules to post.
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Have your own experience with AA Auto & Home Movers to share? Click Here to add a review. Overall Rating (Last Two Years*):  
76 ratings & reviews posted
Do The Reviews Accurately Represent This Company?
AA Auto & Home Movers reports that they have an average of 12000 customers per year. Currently, this site has 39 reviews posted by individual customers for the past 365 days. So approximately 0.33% of AA Auto & Home Movers customers have posted a review.
This means that 99.68% percent of their customer’s opinions are not represented on this site. |
| Moving back to Florida | | I had a 1978 Silver Anniversary Corvette transported in an enclosed truck. I was 100% satisfied with their service & would recommend their service to anyone. The driver to extra care when unloading the corvette. My wife and I plan on moving back ... [ More ] |
|  | | AL Curry | | 11/19/2012 3:01:00 PM |
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| Bad Business | | I made arrangements for a apartment move and a auto move... This was done in late May 2012 to prepare for the move date of November 2012.. They never call me to ensure my comfort of this move.. So I called them it was horrible trying to contact them.... [ More ] |
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| damaged car | | This broker used JES Auto Transport to move our 2 cars across the country. One arrived with a badly scratched and slightly dented bumper. JES (owner John Stelma) promised to pay for the damage and asked for email photos, which we provided. He then di... [ More ] |
|  | | scratched my car | | 10/31/2012 8:04:00 PM |
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| NON-Payment | | BEWARE!!!! This company appears to be going down in flames. We hauled a vehicle for them in September and we still have not been paid. All numbers are disconnected and the signs of being out of business seem to be present here. [ View ] |
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| FAILED TO PAY CARRIER | | We had worked with AA as Carrier and they as Broker. Job was complete and promptly billed. AA has failed to pay invoice months past due. Phones calls to Niel and Donald were mere lies and false promises. Cannot contact anyone from any searchable numb... [ More ] |
| | A.A. | | 10/19/2012 11:30:00 AM |
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| Moving South | | I was a little wary about how to move my car to Texas from NY, until a knowledgeable soul referred me to AA. I had the pleasure of talking to one of their reps, Brian O'Neil, who was quite calming and provided outstanding customer service. Without me... [ More ] |
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| Auto transfer | | The folks at AA made this entire experience worry free. The carrier was equally helpful, courteous, and friendly. I highly recommend this service. My personal contact was with Kristin Thom who immediately gained my confidence with her professionalism... [ More ] |
| | | Maurice D | | 10/10/2012 8:49:00 AM |
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| Best Services, Quality Customer Service! | | I was extremely happy with the services and the cutomer service that was offered by Brian. He was very knowledgeable, influential and he made the entire process hustle free. I would definately recommend your services to friends and family. Thanks I... [ More ] |
| | | Yvonne | | 10/9/2012 4:21:00 PM |
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| Excellent Customer Service! | | Everything was great...there was no delay, Brian O'Neil was very helpful and knowledgeable. I would highly recommend AA Auto Movers. [ View ] |
| | | Karen | | 10/7/2012 7:53:00 PM |
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| Charged more than contracted. | | I contracted the move for one amount and was charged a higher amount when I picked up the car. I was never informed of the higher contracted amount. The shipper would not release the car to me for the original amount. AA Movers was not available d... [ More ] |
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| Great Contact | | This was my first time shipping my vehicle. Mr.Brian O'Neil was a terrific contact to have during a very stressful move. He was very helpful in calming me and assuring me there would be no problems. He walked me through the process step by step, whi... [ More ] |
| | | Thomas Steinel | | 10/3/2012 9:40:00 PM |
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| Same day pick up | | I booked my move with Wendy on Saturday . Explained to her I needed it picked up asap. She assured me it would be picked up by Monday. Within 10 minutes of her receiving my contract another woman who was in dispatch called me and stated there was a c... [ More ] |
| | | Jessica | | 10/3/2012 11:21:00 AM |
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| Great Service | | I have used AA-Auto and Home Movers several times to move my BMW 745 Li over the past few years. Time after time, I have receive excellent service, but this time I really needed my car on short notice. I just received delivery of my car - right o... [ More ] |
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| move | | Not a bad deal tried to save some money on my bid but it didn't work. Once they gave me an idea what drivers wanted i agreed to the service. Everyone stayed in touch with me not bad service they at least tell you what could or could happen. Over all ... [ More ] |
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| Amazing! | | I was hesitant to move my car, never done it before and they knew what they were talking about and they did what they said they were going to do! No bs, great service, just amazing. I have to move again next year and these guys are who I will call, h... [ More ] |
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| Wonderful Service | | AA Automovers picked up and delivered my car on time as promised! The customer service was exceptional and the driver that picked up my car was very thorough. I would highly recommend this company to anyone! Thank you AA Automovers!! [ View ] |
| | | Maria | | 9/28/2012 5:05:00 PM |
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| HORRIBLE COMPANY. DO NOT USE | | Once AA Automovers place the order with you, you will NEVER hear from them again. They hire small, random, irrespsonsible truck movers to move your vehicle, and when they end up damaging yor vehicle, they will completely dodge your phone calls!
Th... [ More ] |
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| TERRIBLE SERVICE..THE WORST EVER | | DONT EVER USE THESE CLOWNS, THEY PROMISE TO P/U YOUR CAR AND PERSONNALY TAKE CARE OF YOU THEY ARE LIARS AND WHEN YOU CALL THEY TRANSFER YOU AROUND TO DIFFERENT PEOPLE WHO ALL TELL YOU LIES WHILE THE PERSON YOU DEALT WITH IS AT WORK HIDING TELLING OTH... [ More ] |
| | | Jeff | | 9/19/2012 10:07:00 PM |
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| Bait and switch on Contract - Buyer Beware | | Here are the facts:
We paid AA Auto to ship our car from VT to CA
We paid AA Auto $200 extra to pick up out car in VT and drop off our car in CA within a tighter window - the Agreement
AA Auto hired Dependable Auto to do the actual work
Dep... [ More ] |
| | | Tristan | | 9/11/2012 4:27:00 PM |
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| moved to ca | | Very pleased I upgrade my plan to meet my timeline and everything went well. Hopefully this is it for me but they worked very hard and if I should have to move again, I would call them back. [ View ] |
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| Great Service!! | | I received many quotes to ship my vehicle. It was hard to make a decision on which company to choose because I had never done this before and was getting tons of calls and emails. Kristin called me and explained the whole process from start to finish... [ More ] |
| | | Katie | | 9/4/2012 10:16:00 PM |
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| Great Company!! | | I received many quotes to ship my vehicle. It was hard to make a decision on which company to choose because I had never done this before and was getting tons of calls and emails. Kristin called me and explained the whole process from start to finish... [ More ] |
| | | Katie | | 9/4/2012 10:10:00 PM |
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| Never use this company | | First contact was friendly but it's all a lie about pickup times and drop off times.
Confirmed the pickup for friday and drop off for saturday.
Was picked up on monday around 11 AM and drop off was wednesday at 11:45 PM !!!!!!
Never received a cal... [ More ] |
| | | Hein | | 8/21/2012 11:54:00 AM |
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| EXTREMELY POOR SERVICE | | At first, the service was great! I filed for online quotes on line, and had a phone call 2 minutes later. The pricing was comparable to others, and the A+ BBB rating was a big plus. From there, it all went down hill, once they got there deposit an... [ More ] |
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| Unbelievable | | I thought these guys were good (at first). They claim 3 programs (express, middle, and something else). My driver was excellent and I highly recommend going direct to the company, and leaving these brokers out of the loop - most of them, if not all... [ More ] |
| | | Fair & Balanced | | 8/15/2012 12:45:00 AM |
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| move to ohio | | Outstanding service . What was promised was followed thru. Notification of pickup and information throughout trip and progress was amazingly well organized and relayed to me so we could plan as needed at the destination site for delivery.
Deliv... [ More ] |
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| Dishonest, Misleading Sales tactics | | I entered a contract with AA Automovers, as represented by Rich Konopka, that promised pickup of two vehicles by June 20, with estimated delivery of July 2nd. I paid a premium for the pickup date. The vehicles were not picked up on time, and only upo... [ More ] |
| | | Neil Iveu | | 8/13/2012 3:54:00 PM |
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| DELIVERY TO NEW MEXICO | | I SHOULD HAVE MY HEAD EXAMINED FOR TRYING THIS FIRM. THEY SHOULD GET RID OF THEIR CUSTOMER SERVICE DEPT BECAUSE THEY HAVE NO CUSTOMER SERVICE. NOTHING TOOK PLACE AS THEY SAID. THEY ARE SUPPOSE TO BE PROFESSIONALS. THEY ARE FAR FROM IT. I WOULD USE TH... [ More ] |
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| DELIVERY TO NEW MEXICO | | I SHOULD HAVE MY HEAD EXAMINED FOR TRYING THIS FIRM. THEY SHOULD GET RID OF THEIR CUSTOMER SERVICE DEPT BECAUSE THEY HAVE NO CUSTOMER SERVICE. NOTHING TOOK PLACE AS THEY SAID. THEY ARE SUPPOSE TO BE PROFESSIONALS. THEY ARE FAR FROM IT. I WOULD USE TH... [ More ] |
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| Dishonest people. Avoid this company | | I wish I checked this website before. Very dishonest non-professional people. The representative told me on the phone "we have our own trucks" which was a lie because he is a broker. He also guaranteed door-to-door pick up so I put a $325 ... [ More ] |
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| Pickup delivered as required | | My pickup truck made the trip without a problem. The cust serv rep kept me up to date on a scheduling problem and all went smoothly. [ View ] |
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| Great Company. Pat is THE MAN | | Wow what an interesting process. After getting jerked around by two different companies, Pat over at AA Auto stuck with me and finally moved my car. Yes they weren't the lowest price but they got it done when the companies who promised me over and ov... [ More ] |
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| dishonest / unreliable | | We were given a 5 day window for pick up, on day 5 we were told "sorry no truck maybe early next week". They came on Tuesday of the following week. We were also told by AA that our cars would be delivered within 4 - 6 days from pick up - ... [ More ] |
| | | cathy | | 7/2/2012 10:05:00 AM |
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| Dishonest and no follow up | | I believed Greg and waited patiently for 5 business days, calling during that time to check on my status but could never get an honest answer.
If they would have said we need a few more days to secure transport, I might have used them but no custome... [ More ] |
| | | Lorne Berk | | 6/27/2012 4:26:00 PM |
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| Dishonest and no follow up | | I believed Greg and waited patiently for 5 business days, calling during that time to check on my status but could never get an honest answer.
If they would have said we need a few more days to secure transport, I might have used them but no custome... [ More ] |
| | | Lorne Berk | | 6/27/2012 4:26:00 PM |
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| Nightmare Experience | | Avoid using this company like the plague.They will lie to you and not even admit that they do not have a carrier assigned to you in the length of time that was agreed upon.They will then leave you on the board,out of spite so no other company will pi... [ More ] |
| | | cheryl | | 6/27/2012 9:43:00 AM |
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| DO NOT USE | | Do not I repeat do not sign an order of service with AA Auto & Home Movers. Their sales person presented me with multiple price quotes and then assured me that my vehicle would be delivered within a specific timefarame for the highest quote. I ma... [ More ] |
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| dates for pickup and drop off NOT HONORED | | Service is discribed in one word: H O R R I B L E, This company's way of doing business is shocking!!! I can not recall dealing with a company that has this low level of service before now. It is truly a "BAIT AND SWITCH" deal. My ... [ More ] |
| | | Donna | | 5/24/2012 11:11:00 AM |
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| Truck Move | | They gave me a quote I prepaid. They called back 2 days later and charged me additional $190. They picked up my truck but they never called or updated me on my move. They still have not delivered it. I have been told for the last week that it will be... [ More ] |
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| Car transport | | AA Auto+Home Movers were in contact with me on a daily basis. The car was hooked up with a carrier within a few days. The drivers of the carrier, Gary and Elliott, were extremely professional and flexible with the delivery date. Despite the (unexp... [ More ] |
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| Tried to bump the price from 1000. to 1450. | | I want everyone to know that I canceled the contract that I signed with AA Auto&Home Movers the next day. I placed an order for their quote of $1000.00 to move my 2006 2 wheel drive, regular cab, short bed 1500 Chevrolet Silverado from MI to AZ. ... [ More ] |
| | | Shaftman | | 1/6/2012 6:33:00 PM |
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| Horrible company | | THE WORST EVER!!!!!!!!!!! This company did and is still doing a horrible job at getting my truck to me. It has been 2 months since this all started. They do not return my phone calls and are not willing to help me get my vehicle fixed which was dam... [ More ] |
| | | Grahmn | | 1/2/2012 4:19:00 PM |
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| Rude rep wendy | | Wendy Harrington called me to set up a move, however she was very rude to me when i told her the move was because of a divoice and was making jokes about things she found on my relationship online. Very rude person and extreamly unprofessional. Aga... [ More ] |
| | | widow | | 12/22/2011 2:29:00 PM |
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| Still waiting for my car | | I arranged for AA to pick up my car from Nov 15th-21st, it is now Dec. 1st, and I havent talked to them since Monday, Nov. 28th. It has cost me $40 a day for storage waiting for their pick-up. Very poor customer service George Mazzarell!!!!!! Deci... [ More ] |
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| car damaged | | hi
i moved toyota camry 2011 from nj to ca by aa automovers 400 morris ave. ste 244 denville nj.
i have bad experience with this company.they damaged the back bumper and back light. they repair the car so that i am not able to see and make it d... [ More ] |
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| Thank You | | This was the first time I moved a car but wendy was very helpful. She explained everything to me in detail. My driver arrived on time and deliverly was also on time. Thank you again [ View ] |
| | | John | | 10/25/2011 9:12:00 PM |
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| Well Done! | | This was a difficult order. The car was damaged by Hurricane Irene, and some drivers wanted no part of it. It was also going to a remote community in Upstate, NY which is well off the main shipping lanes. Despite all that they worked really hard to f... [ More ] |
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| transport | | Wendy was very helpful throughout the whole process thank you wendy for all your help I would ship my car with you anytime [ View ] |
| | | sharon | | 9/21/2011 7:01:00 PM |
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| Very pleased | | We contacted AA after another company failed to identify a shipper, was tough to contact and did not follow up. AA communicated directly and frankly about what was needed, and followed up, including when a complication arose because we were still lis... [ More ] |
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