A AAAdvantage Auto Transport 
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Have your own experience with A AAAdvantage Auto Transport to share? Click Here to add a review. Overall Rating:  
92 ratings & reviews posted
Do The Reviews Accurately Represent This Company?
A AAAdvantage Auto Transport reports that they have an average of 19000 customers per year. Currently, this site has 62 reviews posted by individual customers for the past 365 days. So approximately 0.33% of A AAAdvantage Auto Transport customers have posted a review.
This means that 99.67% percent of their customer’s opinions are not represented on this site. |
| The most horrible car transportation experience ever | | I hired this company to transport my car from CA to MA last month and I've been having a nightmare since. I'm considering some kind of legal action against them, your advices and comments on how to deal with them are greatly appreciated. Than... [ More ] |
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| Seamless Process | | All too often you receive a call when things go wrong, but not so when something goes right. My experience dealing with Carmoves was a pleasure, from beginning to end. Adolfo was always pleasant and answered all my questions in a professional manner ... [ More ] |
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| Very Positive Experience | | I just wanted to send an email to follow up with you regarding our recent transaction. The whole process was a very positive experience.
The car was picked up as promised in California on Tuesday and delivered to me in Minnesota on Friday. The dri... [ More ] |
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| Delighted | | I'm in San Francisco now and was delighted at how quickly my car arrived. You told me to email you once I got my car and you would send along a sky card. Could you please? Thanks a lot!
Mindy
Posted by CAW Auto-Transport-Rev... [ More ] |
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| Very Happy | | Just wanted to send you a quick email to let you know that I will be heading back east again within the next 30 to 45 days. I was very happy with the way you took care of me and both my Mazda Miata and Honda Accord shipment from Syracuse to Los Angel... [ More ] |
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| A Top Notch Company | | I must compliment you and the organization for the professionalism displayed in transporting my vehicle. From the moment I spoke with Connie, I could tell that this was a top notch company. Although I was very nervous turning my "beloved SUV&quo... [ More ] |
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| AAADvantage Auto Transport's poor service | | Not only have AAAdvantage Auto Transports, Inc inconvenienced me greatly, their customer service reps have misled me several times about the pickup status of my vehicle. On the several occassions that I called leading up to the last day of my picku... [ More ] |
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| Promised $100 Gas Card | | I booked with AAAdvantage Auto Transport and was promised a $100 gasoline card.
My vehicle, which was picked up one and one-half months later from Michigan arrived OK.
However, the promised gas card has not.
Although I filed a complaint with the B... [ More ] |
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| Criminally negligent customer service, promises broken | | The most horrible service ever. Every promise made as to timeliness and scheduling was broken -- repeatedly. J. Sprotte, their GM, promised us he'd make up for this as soon as the car was delivered. When we called him for follow-up, he yelled ... [ More ] |
|  | | Anja Wulf | | 7/19/2007 12:46:00 PM |
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| Customer service not!!! | | A real nightmare non existent customer service ...We gave them our deposit June 21/07 they PROMISED 48hrs plus 10 to 14 day delivery to our zip....
They are now PROMISING pickup on July 17 with an arrival date at their TERMINAL July 24 over one mo... [ More ] |
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| EXTREMELY DISAPOINTED | | MY 2007 CORVETTE Z06 WAS SCHEDULED TO BE PICKED UP ON JUNE 11,2007 THE CAR WAS PICKED UP ON DATE PROMISED BUT IT SAT IDLE FOR FOUR DAYS UNTIL IT WAS PLACED ON AN AUTO TRAILER TRANSPORTER ON JUNE 15, 2007. THE ARRIVAL DATE WAS PROMISED TO BE IN CA... [ More ] |
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| Wish I had visited this site first | | If I had read these reviews before hiring this company, I probably would have changed my mind. I had a bad experience. Pickup was late when we needed it. Customer service was very unfriendly. Salesman was telling us one thing and customer service ano... [ More ] |
| | | Jonathan | | 7/6/2007 4:20:00 PM |
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| I promise, they will rip you off and not think twice | | I can't spend too much time writing my lengthy complaint, but I can tell you I would sue if it wasn't too time consuming.
Car was picked up weeks after it was available, only to miss the arrival due date. I wasted hundreds of dollars on ca... [ More ] |
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| Late delivery and poor commmunication | | AAAdvantage Auto Transport was the company that wound up with my transport after AA-Automovers brokered it to them. It did not go well. I was under the impression that AA-Automovers was a shipper when in fact they were just brokers. I didn't l... [ More ] |
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| AAA Advangtage | |
I had used this company to move a car from New Jersey to Hawaii two years ago and they lied to me on a daily basis and my car was in a lot in New Jersey for more than one month before it beganit's trip to Hawaii. Once it got moving, the move s... [ More ] |
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| Horrible transport company | | I contracted A AAAdvantage to transport my new 2007 vehicle to San Diego from Florida. I didn't want to put the miles on the vehicle, nor did I want any damage caused by the trip. The rep assured me that the vehicle will be taken care of and th... [ More ] |
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| Awful customer service | | • PICK-UP: I was originally promised a pick-up window between April 4 and April 7. I was told the company would contact me with a specific date. No one ever called me, and my calls were put off to the next day. Only on April 8, after 4-5 da... [ More ] |
| | | Walter Parker | | 5/11/2007 4:19:00 PM |
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| Dismal Customer Service | | In mid November, I booked 2 cars to be transported with AAAdvantage. I received reminded emails and calls until I booked their service. One car was picked up on time and delivered in a timely matter with no problems. The second car, however, was a ... [ More ] |
| | | Sara | | 1/29/2007 11:48:00 AM |
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| Lying theives | | I was promised $100 in gas rebates. Am still trying to collect this 4 1/2 months later. The customer service was rude, & outright lied once I had booked with them. I consider it a miracle my car got here. NEVER use this company! [ View ] |
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| Owns trucks | | Overall the move was good. The only discrepancy I found was that AAA web site said they had their own trucks and salaried drivers. The pphone person also verified this. Maybe they do but for my move they used a sub carrier. Williams and Sons. Th... [ More ] |
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| MORONS | | These idiots stalled time and time again, for almost three weeks. Our truck is broken down, and many other excuses, I finally called Fedex and had my SSR in 1 week. Avoid AAA like the plague they are! [ View ] |
| | | Jeff | | 12/21/2006 2:02:00 AM |
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| Don't use this moving service | | First of all, I looked through a few reviews. I'm fairly confident they are being posted by the company's employees. Phil Pascucci's review is on 11/22/06 - yet he refers to a move on the 5th of DECEMBER. Granted, someone may wait 11 m... [ More ] |
| | | Todd | | 11/29/2006 5:27:00 PM |
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| Put Me at Ease | | I was put in a bad situation, going to another Vendor to have my daughter's car moved. They promised no guarantee on a time the car would be picked up, which is understandable. But the car needed to be picked up by today. They still hadn't bo... [ More ] |
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| never performed but lots of promises | | We waited two weeks for pick up and called three times. Each time we called the car was to be picked up that day. They never contacted the person to schedule pick up or anything. Just a bunch of lies. [ View ] |
| | | Craig | | 11/23/2006 12:03:00 PM |
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| Recommend to Everyone | | We released our vehicle to you by telling you it was ready for pick-up in Portland, Oregon on the 5th of December. You picked up our Mercedes on the 6th and it was delivered to our home in Las Vegas, NV on the evening of the 8th.
The truck driver ... [ More ] |
|  | | Phil Pascucci | | 11/22/2006 7:01:00 PM |
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| Beyond Expectations | | I'm sending this e-mail to tell you how much I appreciate the services you provided in helping me transport my car from Philadelphia, PA to Austin, TX. I am unbelievably grateful that after the nightmare I had with two other car carriers you und... [ More ] |
| | | Kelly Anne Yates | | 11/21/2006 6:47:00 PM |
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| Pleasing Service | | I wanted to let you know how pleased I was wth the service provided. Everything was coordinated over the internet with ease. I used instant messaging which was more convenient than waiting on the phone. I was very happy with Sondor of Safe Auto Trans... [ More ] |
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| Above and Beyond | | I just had my car delivered this evening and it is in perfect condition. The driver was very courteous and professional and went above and beyond the call of duty by delivering my car after normal office hours. The trip from California to Minnesota w... [ More ] |
| | | Ken Vallet-Sandre | | 11/16/2006 11:31:00 AM |
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| Job Well Done | | My truck was delivered a day ahead of schedule! I highly recommend this company. Matt, was very helpful, and the truck driver that dropped my truck was courteous. THe E-Bay dealer was shocked that they arrived so soon after being booked. Again thanks... [ More ] |
| | | John Coleman | | 11/15/2006 6:22:00 PM |
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| DON'T WASTE YOUR TIME!!! | | I was promised that my car would be moved in approximately 3-5 days of pick-up date. When a week went by was told that was only an estimate and they are working on it. Same thing after second and third weeks of waithing and still no pick-up date sche... [ More ] |
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| Overall Pleasant Experience | | The car is on its way!! I would like to thank all that were involved in getting this going. In particular I want to comment on the courtesy of the truck driver. He made contact with me yesterday and told me what time he would be there and was very, v... [ More ] |
| | | Alice Herder | | 11/14/2006 9:59:00 AM |
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| Without a Hitch | | Just a quick thank you for all your kind help and support for a crazy stressed out lady.
My car was shipped off without a hitch, due to you attention to every detail.
As a matter of fact, by the time you get this note my husband and me will be ... [ More ] |
| | | Lorraine Castillo | | 11/13/2006 11:39:00 PM |
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| A Happy Outcome | | I had contracted with AAAdvantage to transport my son's car from Rockville, MD to New Orleans, LA. As the arrival time I had requested grew near and I had still not been contacted about pick up, I contacted customer service. Everyone was very pol... [ More ] |
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| Overall Good Experience | | My car was delivered safely today. The driver was very nice and helpful. My overall experience with AAAdvantage was good, however, it started out on a very rocky note. Ryan told me my car would leave in 3-4 business days after it was made available. ... [ More ] |
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| Absolutely No Problems | | Just to let you know, they picked up the car in Ohio yesterday, and delivered it this morning at 9AM. Wonderful, friendly driver, and absolutely no problems. I'm glad you talked me into using your services, and not waiting on one of the lowball o... [ More ] |
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| Superior Service | | I am so thrilled with the service you provided thus far. Jim from Horizon picked up my Ol Blue last evening. We had a nice chat and I feel confident that my old steed will safely be put out to pasture. I was impressed with the equipment, the car carr... [ More ] |
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| All is Well | | Thanks for your help in transporting my car from East to West. This is not something one does every day, but you were very helpful. The carrier you sent - "Just-In-Time Transport" --- Jeff, the driver, was very reassuring that all would go ... [ More ] |
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| Great Service | | Just a short note to let you know the car was delivered last Friday, and in good condition. The cashier's check was remitted to the driver.
Thank you so much again for your help and great service. I will certainly use Auto transport again or r... [ More ] |
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| SCAMMERS-DO NOT USE!!!!!! | | I have to agree with the other reviews I've read. They are fast at taking payment but never scheduled a pickup (NY to CA). I am over 12 days waiting now and am contracting with a different company. DO NOT USE their service! They have not had a go... [ More ] |
| | | ryan | | 9/26/2006 12:04:00 AM |
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| Will Never use AAA ever again! | | Buyer beware...
had a vehicle shipped from PA to CA.
Synopsis of my experience:
- Very professional when signing up a customer.
- Reasonable price.
- But that's where it ends!!!
Once I paid for the transaction:
- Late picking ... [ More ] |
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| Car transportation | | I was promised in 7 days a transporter would contact me to pick up my car. It has been 10 days and now they tell me no carriers are available. Because of this delay I would not suggest anyone using their service. I was promised I would be contacte... [ More ] |
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| terrible experince | | it was a about two years ago when i had this car shipped, now i have to reship my car back to california, and i will not even consider getting a quote from this company...it was a nightmare...the car arrived with scratches all over my trunk, def not ... [ More ] |
| | | seasonalshipper | | 7/16/2006 5:11:00 PM |
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