Wise Auto Shipping  | |
| Location: | 4630 Campus Dr Ste 209
Newport Beach, CA 92660 |
| Phone Number: | 1.866.604.6414 |
| Secondary Phone Number: | 949-250-3950 |
| Website: | http://www.wiseautoshipping.com |
| Email: | orders@wiseautoship.com |
| Time On Site: | 4 Year(s), 1 Month(s). Since 1/10/2008 9:24:00 PM | | FMCSA Licensing: | MC-737302 | Authority | Status | | Common Carrier | None | | Contract Carrier | None | | Broker | Active | | | | MC-595008 | Authority | Status | | Common Carrier | None | | Contract Carrier | Inactive | | Broker | Inactive | | |
 View government license and insurance information. | Company Type:
(Interstate) | Broker
** This information is generated by the FMCSA Information ** | | | | UPDATE 02/22/2010 - Wise Auto Shipping Inc. has now merged with AutoLine Transport Inc., an HTIC Company and will now be doing business as AutoLine Transport. Please see our MC license for further licensing and naming confirmations. Or you may call us at 714-465-9512.
Wise has grown to be one of the foremost leaders in the Auto Shipping Industry, with Integrity being the reason for our success. We pride ourselves on our ASAP transport service, second to none customer service, and 7 day/week dispatch support. Our friendly Vehicle Relocation Agents are knowledgeable, honest, and above all courteous. We hope that you will make the Wise decision and choose Wise Auto Shipping. |
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Have your own experience with Wise Auto Shipping to share? Click Here to add a review. Overall Rating (Last Two Years*):  
111 ratings & reviews posted
Do The Reviews Accurately Represent This Company?
Wise Auto Shipping reports that they have an average of 60000 customers per year. Currently, this site has 12 reviews posted by individual customers for the past 365 days. So approximately 0.02% of Wise Auto Shipping customers have posted a review.
This means that 99.98% percent of their customer’s opinions are not represented on this site. |
| auto transport | | when they picked the car up everything seemed to go well. the car was allmost here they gave me 2 dates of delivery they 2 times they delayed on the final day. they never asked for id or anything when i picked the car up.when i was about to leave i n... [ More ] |
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| Real-Time Communication | | I had a great experience with Autoline. The company was actually recommended by a close friend who also had a great experience with the company. What I liked most about the company is their real-time communication. Once a local transportation compan... [ More ] |
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| Glad I found Wise Auto Shipping | | This is one stand up company. They did everything they said they were going to do and more. I have shipped my car many many times over the years and always try and avoid brokers. This time Id dint have a choice, so I chose Wise and I'm glad I did. Na... [ More ] |
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| Couldn't have went smoother | | Absolutely great service. I had looked at many other co before choosing wise. I'm glad I did because they did a great job for us. I would use them again and again. [ View ] |
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| car transportation | | They were great. Great customer service and answered all my questions over the phone quickly. The driver was great. Wanted to deliver to my door but small street. Went to pick up place of my choice. Really nice guy!!! Am using again. [ View ] |
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| Awesome work | | Quick pickup and delivery. Great customer service with updates along the way. Car arrived in excellent shape and driver was professional. I recommend using this company to ship cars. [ View ] |
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| Great service from Wise | | I never leave online reviews, but in this case I am very happy to leave my opinion of this company. I was totally impressed with Wise and its agent Nathan. The service was friendly, and an quick pickup and delivery was arranged. Fantastic service ... [ More ] |
|  | Patricia Diaz | | 4/18/2011 6:45:00 PM |
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| Best Transport Yet | | Wise did a great job moving my vehicle to Atlanta, Ga on March 15th, 2011. I had my Honda Civic transported on their open trailer and it happened like a breeze. I was very satisfied and appreciated the discount they are giving me now. Great Job [ View ] |
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| Awesome customer service | | Wise was great from start to finish. Competetive pricing topped with prompt service. Will use them again in the future and recommend their services over other companies. [ View ] |
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| Wise Auto Shipping | | Wonderful experience. Picked it up the day after I spoke with them. Car was delivered early and in great condition. Everyone the I spoke to was polite and professional. Would certainly use them again! [ View ] |
| | | P. Corbin | | 2/9/2011 10:23:00 PM |
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| A+ Rating for Wise Auto Shipping | | I have nothing but praise for Wise Auto Shipping. I live in PA and am married to a car buff. This is the third time we have paid a transport company to ship a car, but the first time for using Wise. We definitely saved the best for last!. Our first s... [ More ] |
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| Good service, but poor transaction method | | Very good customer service. Pick-up and delivery were both fast and convenient. However, the cash-only transaction method was inconvenient. First off, getting $500, which was the amount I had to pay upon delivery, from an ATM at the same time was a h... [ More ] |
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| Holiday travel interrupted | | Broken transmission left us stranded in WV while traveling for the holidays. Wise Auto was able to give us a quick quote and set us up with a transport to get our car home. Conner's Custom Transport delivered the car on time. I over paid him by mista... [ More ] |
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| delivery | | We used them from online sources. they were friendly and for the most part hones with their delivery. the delivery charge we found very reasonable.The company kept in touch with us as far as where our car was and when or approximatly when it would ar... [ More ] |
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| Very Helpful | | Easy to deal with and very informative. No surprises. Fair pricing.Very reliable. Called to get our daughter's car(who attends the University of Houston) that was not in working condition from Houston to San Antonio. Nathan was very pleasant and help... [ More ] |
| | | Reginald Mullins | | 12/27/2010 9:36:00 AM |
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| Would use again | | Heidi and Nathan were great. Nathan was the manager and was excellent in his communication, available, and eager to help. I will be shipping my car again in a month and will consider this company again. [ View ] |
| | | hsu | | 12/25/2010 10:58:00 PM |
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| Wise Transport | | Heidi was great at staying in contact. The quote she gave was a little low. I had to pay the driver an extra $90.00 in order to get the car picked up a little sooner. It was no big deal because the original quote was lower than any other carrier that... [ More ] |
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| Engine blew; Saved by Wise Auto Shipping Co. | | I was so glad to have found Wise Auto Shipping company. I was in the middle of moving from FL to LA when my engine blew up. I was at the dealership, where the service advisor wanted to charge an 'arm and leg' to replace the engine. Thankly, I ran ... [ More ] |
| | | Rapheal | | 12/22/2010 11:43:00 AM |
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| Suburban | | I had a Suburban transported from Michigan to New Jersey. Wise arranged for the pick-up the next day and two days later I had my Suburban delivered without issue. Great customer service and the automated updates kept me up to date on my car. [ View ] |
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| DO NOT USE THIS COMPANY! | | I ordered a John Deere Gator off of e-bay (Wise was the "shipping company") and not only did it arrive late, but, it also had nearly $2000.00 worth of damage to it. This company acts like they have insurance for this purpose, however, they... [ More ] | | We would like the opportunity to voice ours and our carrier's side in this claim. As the statement issued here by the customer does not portray all of the facts. Simply put, this customer's vehicle (ATV) was delivered damaged, BUT THE DAMAGE WAS NOT CAUSED BY WISE AUTO SHIPPING, OUR CARRIER, OR BY ANY OTHER MEANS WHILE IN OUR POSSESSION. The supposed '$2000 worth of damage' was apparently caused prior to this shipment. When our driver arrived to pickup the vehicle, the existing damage was documented on the Condition Report / Bill of Lading and signed off by pickup contact before unit was loaded onto the trailer. This was ultimately the reason why the damage claim was denied and not because, as the customer states, '...had their insurance company deny the claim'. Now we understand our customer's frustration, as he purchased a vehicle from Ebay which arrived in a condition other than he expected, but Wise Auto Shipping nor our carrier can assume liability for damages that did not occur while in our possession. In regards to the other issue voiced by our customer, 'This company acts like they have insurance for this purpose', apparently accusing Wise Auto Shipping of making claims to be direct insurance holders for the shipment. Well this could not be further from the truth. It is clearly noted on all advertising and formal/binding documents alike, that insurance is held directly by the contracted carrier for the shipment and not by Wise Auto Shipping. This is standard for the auto transport industry and was definitely not portrayed in any other manner. At Wise we pride ourselves on being transparent with all dealings both with carrier and customer and would never lead anyone to believe anything that was not 100% accurate and inline with how we operate our business. Lastly, the customer is claiming that our carrier called and made threats over the phone to the seller of the vehicle, and again this is claim holds no validity. All communication on this matter, by both Wise Auto Shipping and our contracted carrier (Top Hat),have been nothing less than professional. [ view ] |
|  | | Kyle | | 12/19/2010 4:38:00 PM |
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| Great Service and BEST Price | | We needed to transport a Jeep Wrangler from GA to NM and Wise Auto and D.C.S. Trucking were great. Wise Auto Shipping gave us the best price, for the size of our vehicle. D.C.S. Trucking was great, I worked with Danny and he was the nicest man, I f... [ More ] |
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| 2000 BMW | | The service was very good and the driver was very nice.if I need to shipp any more car I will contact wise auto transsport...Thank you all...Im very happy [ View ] |
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| Good experience | | My experience with Wise Auto Shipping was a very good experience. I only have to pay $175 upfront and pay my balance once I get my car back which makes me feel more at ease. More power on the customer. Also, one of the guy (his name is Martin) wor... [ More ] |
| | | Tum K. Chheng | | 12/10/2010 11:51:00 PM |
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| Wise did a great job | | This was my first time having a car shipped and ours was going from CA to MN. My only comment is that the final cost was $40 more than the original quote, but it sounds like that is pretty normal. Heidi was great to work with and I would definitely... [ More ] |
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| Review | | The delivery of my vehicle was swift and efficient. Infact, I was actually caught off guard with how soon the truck was picked up and delivered. I didnt have time to deposit my last check, so the driver was curtious enough to let me pick up my mone... [ More ] |
| | | Bilal | | 12/9/2010 12:44:00 AM |
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| Wise Auto Shipping Review | | This is the second time I transported a car in 6 months. I paid three times as much for the first car because I wanted the quickest delivery. Since this was my second car I wasnt in much of rush and found the most reasonable rate. In the end the car ... [ More ] |
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| | | Chad Rotella | | 12/3/2010 10:48:00 AM |
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| Great Service | | I have used Wise twice in the past year. From OR to TX and then TX to OR. Both times, the shipping cost was very good (between $600-$775), customer service always extremely responsive, and the drivers courteous and prompt. Also (and most important... [ More ] |
| | | Josh H | | 12/1/2010 12:09:00 PM |
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| Transporting My Jeep. | | Wise auto shipping was my third attempt to get an auto transporter. They came through in
flying colors, in a timely maner. Their driver contaced me as promised, and gave me his cell
number. He was one day late on delivery, but it was due to a snow ... [ More ] |
| | | Kenneth Ruddock | | 11/26/2010 6:48:00 PM |
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| transport | | when i contacted wise shipping they were very helpful in getting me set up for a pick up of my classis car. it took a little while because of where i live in southern oregon. after a few days and they found a trucker who was in oregon and needed a ... [ More ] |
| | | stan rummer | | 11/22/2010 1:23:00 AM |
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| I WOULD USE TRANSPORTER AGAIN | | TRANSPORTER WAS CONSIDERATE AND POLITE. HE LOADED MY VEHICLE BY HIMSELF AS HE DID NOT HIS SECOND DRIVER WITH HIM. HE WAS VERY EFFICIENT AND KNEW WHAT HE WAS DOING. I HAD RECENTLY SUFFERED A STROKE AND WAS OF NO HELP TO HIM. THE VEHICLE ARRIVED IN TH... [ More ] |
| | | yale freedline | | 11/18/2010 5:52:00 PM |
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| Great service from wise | | These guys are great. From the good quote to the quality custommer support, these guys are top notch in my book. Car was picked up and delivered when expected. Car was even supped on an enclosed trailer and I only paid for open. Thanks again and grea... [ More ] |
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| Don't use Wise | | When I received my pickup it had damage on the roof from being on top of the trailer and hitting tree branches. At the time my truck was delivered it was on the bottom. And a vehicle that had extensive accident damage was above mine. My pickup had mo... [ More ] | | First off, we will apologize yet again to Mr. Sheldon for not being able to resolve his claim in the manner in which he requested and then later demanded (with threat of this review). However, the bulk of this review is blatantly exaggerated and and act of clear exploitation of our Company by Mr. Sheldon. We would like the opportunity to voice ours and our carriers side in this claim.
It is true that Mr. Sheldon's car was delivered with minor surface scratches as he states, but the rest of his claim holds no validity and is completely falsified. Upon delivery of Mr. Sheldon's car, both the driver and Mr. Sheldon noted surface scratches on the hood of his vehicle. Rather than filing a damage claim, which would be standard protocol, Mr. Sheldon and the carrier decide that the damage was too minor to go through the trouble of filing a claim and agreed that a nominal amount deducted from the COD balance would suffice. This was documented on the Bill Of Lading and then signed for by Mr. Sheldon and the carrier. Two days later, Mr. Sheldon contacts Wise to file a damage claim against the carrier for said scratches. In doing so he conveniently leaves out the part about the agreement and discount which was made with carrier upon delivery. In the process of filing the damage claim for Mr. Sheldon, we became aware of the agreement and contacted the carrier and their insurance agent to determine how they would like to proceed. It was determined that the carriers insurance would accept the claim, but Mr. Sheldon would need to pay the remainder of the agreed upon rate before the claim could be filed. At this point, Mr. Sheldon became disgruntled and demands that his money be refunded for the entire shipment or he would leave us a negative review on TR.com. He also then claims that his car was driven without his authorization 60 miles and that his tires were inflated to 60psi?? and that he would be stating this in the review as well, unless we proceeded in refunding him for the entire shipment. At this point we informed Mr. Sheldon that we would be more than happy to assist him in filing a claim for these issues and in making sure he was completely satisfied with his transport. However, he would need to send over the documents validating his additional claims. He was reluctant in agreeing to the new terms set by claims processor and here we are.
In the process of shipping literally thousands of cars per year, there are going to be a few nicks along the way. Wise Auto Shipping strives to limit these occurrences to a minimum and promises that in the unlikely event where one of our vehicles is damaged in transit, that we will do everything in our power to make things right. However, with those few occurrences you are going to have a small number of customers that you just can't satisfy no matter how hard you try. Whatever you offer, they are always going to want more. Mr Sheldon is an example of just that customer. He tried to take advantage of both Wise Auto Shipping and our Contracted Carrier with his exaggerated claims and then threatens to use negative reviews to exploit us if his demands are not met. We're sorry but this doesn't sit right with us.
Again we are terribly sorry for the damage that was caused during transit and any other issues that may have came about from this transport. Wise Auto Shipping represents the best of the auto transportation industry and will continue to prove that with our 99% customer satisfaction rating. [ view ] |
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| 2nd time customer still impressed! | | This is my second time using wise auto shipping and they are top notch. Just recieved a car from across the country in 6 days. Pick up and delivery always occurs on the days quoted and within the time frames quoted. Price is always a little higher ... [ More ] |
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| Best Price...Best Service....Best Transporter | | We really enjoyed our experience with Wise. From the quote we received (lower than most) until the car was delivered the service was great. We have shipped a lot of cars in the past and the thing that will; keep me going back to Wise is the customer... [ More ] |
| | | Gerry | | 11/12/2010 5:39:00 PM |
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| Great Experience | | The whole experience was great. From ordering shipment, pick-up and drop-off, I am very satisfied with their service. I will recommend other friends to use this company again. [ View ] |
| | | imlf5 | | 11/11/2010 10:42:00 PM |
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| vehicle shipping through usa | | hai guys,
i shipped my vehicle from nj to mo through wise auto shipping really it was gud first they made me mad after that they called me nd they shipped my vehicle so early i was very happy with wise auto shipping .the customer ca... [ More ] |
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| Delivery 2003 Jeep Liberty | | EXCELLENT SERVICE
The young driver saved me time by first delivering a truck to a local address 30 minutes east of me, then returned west to deliver me my car. saved time by not having to reposition vehicles to get to mine. GOOD JOB..That's looking ... [ More ] |
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| Ease of Transport | | This was the first time I had used a Transport company to move a car for me. I asked a lot of questions, and received every detail on what to expect throughout the process.
Communication from Wise was excellent; no surprises!
Driver team w... [ More ] |
| | | Randy F | | 11/3/2010 10:05:00 AM |
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| GREAT COMMUNICATION!!! | | PLEASE USE WISE BECAUSE THEY ARE!! AT FIRST I THOUGHT THE QUOTE I RECEIVED WAS LOW..SO I GOT ON THE PHONE WITH MIKE AND FIGURED OUT THAT THEY DO NOT HAVE A SET RATE FOR ROUTES.. THE CARRIERS ACCEPT A RANGE.. WISE AUTO GAVE ME THE AVERAGE RATE WHAT TH... [ More ] |
| | | greg | | 10/21/2010 1:37:00 PM |
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| Shipping with Wise | | Submitted a quote online and got 10 responses. Spoke with several companies and
Heidi at Wise made me the most comfortable. She is very knowledgable and can answer
all of your concerns. She directed me to the actually shipping company and gave me t... [ More ] |
| | | Scott | | 10/15/2010 1:10:00 PM |
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| Excellent Service - Beyond Expectation! | | Just want to drop a note that I am very happy with your service on my vehicle shipping. Our car arrived within 3 days after picking up from Portland Oregon to Tustin California.
Although you were not the cheapest among the quotes I received, my guts... [ More ] |
| | | Yim Ming Chan | | 10/2/2010 2:50:00 PM |
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| Auto transport | | We extend a note of thanks and appreciation for the wonderful, personalized service that we experienced during the transport of our vehicle from Boston to LosAngeles. We were kept informed constantly and the pick-up, transport, and delivery was quick... [ More ] |
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| Great Service from Wise | | I needed to get my car home from Maryland to Cali. Wise offered the best price and fasted timeframe for pickup. My car was picked up right away after placing my order and it was dropped off at my house in Cali without a scratch on it in a matter of... [ More ] |
| | | Noah | | 9/30/2010 12:38:00 PM |
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| Wise Auto Transport | | Their bid came in lower than several other carriers. Much to my surprise, they were early to pick up the vehicle and it was waiting for me when I reached my destination. The service was quick and most importantly, no damage to my luxury automobile [ View ] |
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| I WILL NOT BE CONTRACTING WISE AGAIN | | ON 07/10/10 I CONTRACTED WITH WISE AUTOSHIPPING TO SHIPPING
MY FORD F150 TO CALIFORNIA.
IWAS GIVEN A FIRST AVAILABLE PICK-UP DATE 1/15/10 WITH THE CAVET THERE
WOULD BE A 5 DAY WINDOW FOR SCHEDULING, AFTER THERE AGREED UPON
PICK-UP DATE ... [ More ] |
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| auto transport | | i was very pleased with the whole auto transport experience. the wise auto transport representative, mike ceja was always available to answer my questions promptly. the driver was attentive and polite. the driver always answered his cell phone, i nev... [ More ] |
| | | Pia Guerrero | | 9/14/2010 4:31:00 PM |
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| Honesty and professionalism | | Wise was actually the second transport company that I had contacted to move my car. The first was very high-pressure to give them a pick-up date and once they had it, they strung me along for over a week on when they would even be able to find a driv... [ More ] |
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| would use again | | They were punctual and were able to pick up close to our address. However, delivery required a slightly further drive which was slightly inconvenient. They were very accommodating and allowed us to put our baby's crib and mattress in the back of th... [ More ] |
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