Specialty Mobile Systems 
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| Location: | 4304 Cox Smith Rd
Mason, OH 45040 |
| Phone Number: | (800)789-5250 |
| Secondary Phone Number: | (800)577-3708 |
| Website: | http://www.autotransportspecialty.com/ |
| Email: | service@autotransportspecialty.com |
| Time On Site: | 5 Year(s), 11 Month(s). Since 8/28/2003 2:56:00 PM | | MC Number: | MC-461234
 View government license and insurance information. | | Company Type: | Broker/Carrier | Other Names:
(used or using this mc number) | | | |
SMS is a family-owned and operated business located in Mason, Ohio. SMS treats their employees with admiration and respect, along with quality interoffice customer service. The motto at SMS is "We Do The Right Thing" - right for everyone involved: Customer, Carriers, Vendors, and Employees. SMS courteously and efficiently teams with all stakeholders to ensure that the vehicle transport process goes smoothly.
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Have your own experience with Specialty Mobile Systems to share? Click Here to add a review. Overall Rating (Last Two Years*): 
692 ratings & reviews posted
Do The Reviews Accurately Represent This Company?
Specialty Mobile Systems reports that they have an average of 1700 customers per year. Currently, this site has 330 reviews posted by individual customers for the past 365 days. So approximately 19.41% of Specialty Mobile Systems customers have posted a review.
This means that 80.59% percent of their customer’s opinions are not represented on this site. |
| They got the job done as promised | | We chose Specialty Mobile because of their consistent high ratings and promise to pick the car up on a specific date. My son was leaving California via plane and returning to the east coast so we couldn't afford a missed pick-up date. They were not... [ More ] |
|  | | Greg Johnson | | 6/24/2009 10:55:00 PM |
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| Great Service | | This is the second auto that I've shipped with Specialty Mobile. There was some misunderstanding with the carrier, but Specialty Mobile took care of everything and I didn't have to worry. Auto was delivered on time without any issue [ View ] |
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| WOW!!! They are Great!! | | This is our 4th transport with Specialty. They have been great everytime! The last move was 2 vehicles and they scheduled it around our needs. Everything went as planned.
They moved my son's truck to CA from FL when he came back from Iraq and... [ More ] |
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| highly recommend | | Transaction was honest and accurate. Pick-up and delivery dates were as stated. They were available, responsive, helpful and proactive. I came to Specialty Mobile a bit desperate needing my car picked within a few days after I had been misled by a... [ More ] |
| | | alex | | 6/16/2009 11:26:00 AM |
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| Specialty Mobile Systems | | This is the fourth time I have used Specialty Mobile Systems in the last two years. My vehicles arrive on time and in the same condition as when they were loaded. I will be using them again! [ View ] |
|  | | Arnold Bates | | 6/2/2009 2:11:00 PM |
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| What a Good Experience!!! | | Don't know where to start? My husband is in the Army. We were stationed at Ft Polk in LA. He came up on orders while overseas, and when he came back we didnt have long to prepare for transport of his favorite trucks to SC...I search the internet for ... [ More ] |
| | | Vickey Guiles | | 6/2/2009 9:38:00 AM |
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| Amazing experience. | | I had to have my BMW M3 transported from California to Michigan. Amy helped my get a transporter within a day's notice, and it happened to be an enclosed carrier, which specialized in transporting high-end performance cars. There was a Ferrari, Roush... [ More ] |
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| transport of car | | 5 stars ++
I experienced excellent communications about pick-up and delivery times, costs and other information. All questions were promptly answered and the driver was very helpful. Amy, the contact person with whom I worked, is exceptional and... [ More ] |
| | | swiss | | 5/31/2009 8:09:00 AM |
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| Two Automobiles Transport | | OUTSTANDING!! I returned from a deployment to Iraq with little time to spare to move my wife's and daughter's vehicle. I made contact with Specialty Mobile and requested a specific day for pickup. The date was locked immediately. Long strory shor... [ More ] |
| | | TIMOTHY KING | | 5/28/2009 9:34:00 PM |
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| Review | | This was the the second trip brokered by Specialty Mobile. Both trucking companies and drivers they used performed as promised. fair pricing and on time p/up and deliery. Couldn't ask for more. Cars arrived w/out a scratch. [ View ] |
| | | Steve Whysel | | 5/28/2009 1:57:00 PM |
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| Great job | | Specialty Moblle did a great job. Everything went smoothly from pick-up to delivery and the cost was less than I expected. I would certainly use them again. [ View ] |
| | | Peter Stanton | | 5/27/2009 3:10:00 PM |
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| Car transport interstate | | Office personnel very helpful. Price competitive
Pick up and delivery was on time
Drivers great
This is my second use of this company and I will continue to use them. [ View ] |
| | | L Golding | | 5/27/2009 2:07:00 PM |
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| Multiple User | | I have used Specialty Mobile 3 times in the past year and have had great service and follow up from them. Friendly , competent and knowledgeable from pick up to delivery. I would highly recommend. [ View ] |
| | | Shaun | | 5/27/2009 11:46:00 AM |
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| Enclosed transport | | Excellent from beginning to end. Driver was professional and kept me informed every step of the way. They treated my 18 year old convertible like it was a million dollar show car. A+ [ View ] |
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| Auto Transport | | After trying to deal with another company for over one month, and being promised several different pick up dates for my car, I was lucky enough to find Specialty Mobile through an internet search. I explained my situation to the woman I spoke with on... [ More ] |
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| Speciality Mobile | | I needed to ship my car ASAP. I called Speciality Mobile and they were able to come get my car the next day without any additional charges. They came when they said they would and drop it off before I was even able to get back to Kentucky. My mom was... [ More ] |
| | | Holly | | 4/29/2009 11:04:00 AM |
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| Overall experience | | We were very pleased with Specialty Mobile. Pam, the contact person there was very informative and prompt. The price she quoted was the exact price we paid - no hidden fees. The person who picked up and delivered the truck was extremely courteous. We... [ More ] |
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| Boss 351 transport to CA from WI | | Excellent company to use. I use them for EVERY movement of vehicles in the USA and I reside in Sydney, Australia, so its important that I be able to trust the transport company. I generally only buy and move high dollar rare and desirable Mustang/She... [ More ] |
| | | Sean | | 4/28/2009 12:43:00 AM |
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| Transport from Austin to Boston went okay | | Friendly and prompt customer service. Car was picked up by a wrecking service, rather than the physical transport truck, a day after expected. Received a worriesome call from the driver saying he was on his way to pick up the car, days after the ca... [ More ] |
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| 4 runner shipped | | I felt very comfortable with the people at Specialty Mobile. The SUV was picked up early and with a very nice driver. The driver worked with me to deliver it at a certain time. The people at Specialty Mobile were very nice and made sure the proces... [ More ] |
| | | Dave C. | | 4/23/2009 3:47:00 PM |
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| Reliable and Honest | | I would absolutely and without question use this company again! They picked up on time and delivered early on a transport that was 3,000 miles across country. I have never had a car transported before and went through a few companies that made prom... [ More ] |
| | | Tristan | | 4/21/2009 10:13:00 AM |
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| 1999 Honda Valkyrie Trike | | This company was excellent to work with. They gave me a quote up front and there were no hidden charges. The trike was picked up on the scheduled date and delivered to my house at the time they said it would be here. The contact person and the delive... [ More ] |
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| Specialty Mobile Specially Good | | This transport company made it simple to choose and use a shipping service. I needed to have my customer's van here in time for him to see it before he left town and this transport system sis that for me. I didn't have to chase them down or call th... [ More ] |
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| Great Experience | | I was concerned about shipping my car because there are many horror stories on the web. My experience with Specialty Mobile was the exact opposite! This was wonderful. Their customer relations people are terrific. Patient and always willing to talk. ... [ More ] |
| | | Sam J | | 4/18/2009 7:08:00 AM |
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| My Recent Experience | | Working with Specialty Mobile was as satisfactory experience. They brokered the delivery out to a local Los Angeles shipping company named Pioneer Auto Express and that company was unable to follow through with door to door service which is what we p... [ More ] |
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| Service Experience | | They were extremely helpful & friendly. The delivery was arranged in the evening, picked up the next day, and delivered to me one day after pick-up. Drivers were courteous and best of all, the car arrived in the exact same condition it was in w... [ More ] |
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| Excellent service, excellent results | | I contracted with SMS to transport three vehicles from Kentucky to Washington State. The carrier they arranged with arrived promptly, communicated very well with me including regular updates and notification of delivery time accurate to within an ho... [ More ] |
| | | Adam Arabian | | 4/12/2009 11:29:00 PM |
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| car | | got the car on time as promised no damage fast friendly knowledgable - everything was a ok didnt have any problems - only thing is they do not take personal checks [ View ] |
| | | shawn | | 4/12/2009 10:53:00 PM |
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| Relocation to Florida | | I was relocated to Florida with work from Michigan and trying to get my car down here had many options. I went on "Transport Reviews" and found Specialty Mobile. I made a call and Amy was extremely professional and personable. I explained t... [ More ] |
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| motorcycle transport | | From the beginning Speciality Mobile staff was courteous and friendly. When I explained I needed a specific pick-up date for my motorcycle Specialty Mobile worked with me to alleviate that stress. I did paid a bit extra since the truck was re-route... [ More ] |
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| Excellent Service and On Time Delivery | | I used this company to ship my BMW 5 series . I must say it is a Great Company, great people. The customer service is excellent and the people are very customer friendly. They understand your need for sticking with the time. The company was first... [ More ] |
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| Boat and trailer move | | The operator who took my request was clear, courteous and professional. The same can be said for the person that did the follow up. The people who did the actual transportation were very friendly, punctual and efficient. No complaints. I would define... [ More ] |
| | | Fernando Maestre | | 4/8/2009 10:07:00 PM |
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| Great experience | | Specialty Mobile is a great company committed to meeting the needs of their customers. We had shipped a car once before with a different company and were very disappointed. This time we went with Specialty Mobile, which came recommended from ditymo... [ More ] |
| | | Ryan Carmichael | | 4/8/2009 4:16:00 PM |
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| Honda Odyssey transport from Ohio to California | | Overall I am pleased with Speciality Mobile Systems. I had their quote within a couple of hrs of me contacting them. The pickup and delivery were very close to the expected dates they had given me. I was at all times able to contact the driver of the... [ More ] |
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| My Experience | | From the moment I contacted Specialty Mobile, I received prompt and courteous attention. Amy Mathews was my first contact, and everyone should get to talk with this person! Besides being thoroughly professional, she made my day with her positive ou... [ More ] |
| | | Debbie | | 4/2/2009 8:37:00 AM |
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| Damaged car - no return call | | It’s important to note Specialty Mobile offers $20 for a positive review. My negative experience is not worth the $20 offered. My car was picked up and delivered on-time however it was damaged during the process. The driver did not take resp... [ More ] |
| | | Joe D | | 3/31/2009 5:00:00 PM |
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| 2nd time around | | We've used Specialty Mobile Systems twice now and have had positive experiences both times. Specialty Mobile Systems picked up the car within 2 days of my phone call and had it delivered from California to Rhode Island in less than a week. [ View ] |
| | | Tony B | | 3/21/2009 4:39:00 PM |
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| This is a good company to ship a car | | I'm glad that I chose this company to ship my car. They very good and I will go with this company againt if I need to ship my car and I will tell all my friend to go with this company if they need to ship car. [ View ] |
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| Excellent Service | | We have used Specialty Mobile Systems a number of times and we have never had anything but great service from this company. Everybody is very friendly and professional from the people on the phone to the drivers delivering the vehicles. There servi... [ More ] |
| | | Welsh Enterprises | | 3/10/2009 1:42:00 PM |
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| 1967 nova transport | | since everything went well, it's hard to make 200 words. i have used this company 3 times before to move my purchases and to move cars i have sold(reference). all i can say is these people are expierienced and know what they are doing. my driver was... [ More ] |
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| Transport of Corvette | | specialty mobile was on time and very accomadating with times for pickup and delivery. would recommend this company to anyone looking for a very cost effective transfer. They were in communication with me from beginning to end. [ View ] |
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| Review | | Did a great job for me. They did everything they said they would do and were a pleasure to work with. I was able to communicate with their driver anytime I wanted via cell phone. Pickup was made during the beginning of a severe midwest snow storm ... [ More ] |
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| Great experience. | | This is the second time I have used Specialty Mobile Systems. Both experiences were great. Very friendly and willing to bend over backwards to accomodate my needs.
For example, they went out of their way to set up pick-up from the airport. All ... [ More ] |
| | | Charles | | 2/19/2009 6:37:00 PM |
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| 1971 Dodge Challenger transport | | I would recommend Specialty Mobile Systems to anyone interested in transporting a vehicle. From my first call to them, to the delivery, they were very professional. The driver was very honest, careful, and treated my collectible car like it was his... [ More ] |
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| VW Beetle Transported | | I live in Minnesota and contacted Amy at Specialty Mobile Systems (SMS) requesting help shipping my wife's Yellow VW Beetle to AZ. The whole experience from first contact to final delivery at destination took 7 days. The company that actually trans... [ More ] |
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| SO NICE | | ms. dee at specialty mobile systems was so nice, she answered all my questions and didnt treat me impatiently even though i was a teenage customer. they moved my fragile vw bus from oregon to new york in one piece, was SO HAPPY. my first car ever! t... [ More ] |
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| North Carolina to California | | My experiene with Specialty Mobile was great. They were fast and professional. With their help our move from North Carolina went smoothly. My car was delivered in a promptly manner and actually arrived ahead of us. I would recommend this company ... [ More ] |
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| Good Job Specialty Mobile | | Specialty Mobile was had very nice and friendly staff that were caring and got things done very quickly. I called in late and they were able to have my car picked up the next day! No damage to the car, I cant complain. [ View ] |
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| Moved Honda Civic from Jersey to CA | | I'm pretty happy with Specialty Mobile. I moved my Honda Civic from New Jersey to California. It took one week to get the car and cost me around $1000. Here are the details of my experience: I called on Friday, they said they'd pick up on Monday, ... [ More ] |
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| I Might Just Pick It Up Myself Next Time | | I hired another company to ship my Jeep only to find out they low balled the estimate and all the shipping companies were passing on the job which I found out was this companies M.O. I cancelled my contract and then hired this company explaining my p... [ More ] |
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