Specialty Mobile Systems 
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| Location: | 4304 Cox Smith Rd
Mason, OH 45040 |
| Phone Number: | (800)789-5250 |
| Secondary Phone Number: | (800)577-3708 |
| Website: | http://www.autotransportspecialty.com/ |
| Email: | service@autotransportspecialty.com |
| Time On Site: | 6 Year(s), 7 Month(s). Since 8/28/2003 2:56:00 PM | | FMCSA Licensing: | MC-477612 | Authority | Status | | Common Carrier | Active | | Contract Carrier | None | | Broker | None | | | | MC-461234 | Authority | Status | | Common Carrier | None | | Contract Carrier | None | | Broker | Active | | |
 View government license and insurance information. | Company Type:
(Interstate) | Carrier / Broker
** This information is generated by the FMCSA Information ** | | | | | | | SMS is a family-owned and operated business located in Mason, Ohio. SMS treats their employees with admiration and respect, along with quality interoffice customer service. The motto at SMS is "We Do The Right Thing" - right for everyone involved: Customer, Carriers, Vendors, and Employees. SMS courteously and efficiently teams with all stakeholders to ensure that the vehicle transport process goes smoothly.
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Have your own experience with Specialty Mobile Systems to share? Click Here to add a review. Overall Rating (Last Two Years*): 
524 ratings & reviews posted
Do The Reviews Accurately Represent This Company?
Specialty Mobile Systems reports that they have an average of 1700 customers per year. Currently, this site has 153 reviews posted by individual customers for the past 365 days. So approximately 9.00% of Specialty Mobile Systems customers have posted a review.
This means that 91.00% percent of their customer’s opinions are not represented on this site. |
| CA to NC | | Can count on Specialty Mobile. The price is what it is, but their fast response is more than one can ask for. Thanks Again for getting my vehicle to NC safely! [ View ] |
|  | Jenny | | 3/17/2010 3:34:00 PM |
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| pick up | | I was moving and this car was not my main car so I told Specialty Mobile that I really didn't care when the car was picked up or delivered. It just needed to be out of my garage when I moved out of the house, and could be delivered anytime after I g... [ More ] |
| | | steve | | 3/16/2010 4:24:00 PM |
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| sdpeedy service | | Your driver Cliff picked up my jeep wrangler. Ineeded the move done quickly, as I had a short time to pick up my mint condition 1997 jeep. Once Cliff found about my need, he was out to Arizona to pick it up and delivered it to me in perfect condition... [ More ] |
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| Impressive Service | | This was our first time transporting our vehicle. After researching several transport companies, we decided on Specialty Mobile Systems. The customer service was excellent; our contact was professional and knowledgeable on their product. We had to le... [ More ] |
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| 2006 Nissan Armada from Tucson, AZ to Cincinnati, OH | | First off, I am a car guy. I have shipped everything from inoperative mid-60's Mustangs to late model cars. I have tried many of the larger transport companies with little success. Most operate the same way. Lure you in with a low transport cost ... [ More ] |
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| Great Service | | My car's battery was dead and it was out of gas. The driver had an extra battery and extra gas and got the car started and on it's way.
This is the third time I've used specialty mobile and I'll keep using them [ View ] |
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| Great move! | | It took longer than expected to get the car picked-up but I had a flexible schedule so it wasn't an issue. Specialty Mobile increased the amount being offered to the carrier to get the car moved. Once a carrier was assigned the pickup and drop-off ... [ More ] |
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| 2005 maserati | | This could not have been a better transaction. From the owner on down, they were very accomodating and did everything you could possible ask for given the type of car I was transporting and the unpredictable weather. First class all the way. After... [ More ] |
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| Ohio to Florida | | This being the first time having a vehicle transported, the whole experience was somewhat unsettling.
Some obversations: 1) encourage the vehicle owner to talk to the driver before actual pickup. It turns out we had a language challenge with the ... [ More ] |
|  | | TJ Alberico | | 2/27/2010 6:38:00 PM |
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| good experiences | | I have used Specialty Mobile Systems twice in the past years. Both times, the car was picked up on time and delivered earlier than promised. Everyting went smoothly and the cars were delivered in good condition. Thank you Specialty Mobile. [ View ] |
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| Car Move From Virginia to Seattle Washington | | I am really impressed by the service of Specialty Mobile for the very quick transport of my car from east coast to west coast. On a urgent assignment, I had to move and couldn't be present at the time of pickup. I coordinated on phone and asked a fri... [ More ] |
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| 07 shelby | | I found the service from specialty mobile was excellent very fast. They found me a carrier very quickly and the carrier was nice to deal with. They were very quick to email me back and pickup and delivery was fast and on time. [ View ] |
| | | David | | 2/11/2010 7:21:00 PM |
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| Moving car NJ to WA | | Thanks in TO Specialty Mobile and they delivered on time and good communcation information they responded good the mover responded quickly and provided latest info i received my car ontime - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -... [ More ] |
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| Reliable company | | I was very concerned about car shipping when I moved from California to Maryland during this winter storm period.
They are good communicators and everything went well witout any headache.
Thanks! [ View ] |
| | | Soohyun Nam | | 2/11/2010 11:36:00 AM |
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| Specialty Mobile | | I used Specialty Mobile for the 4th time to transport a car across the country. Once again the service was perfect. The contact person and driver were friendly and professional, the car was picked up and delivered on time, and the price was fair. ... [ More ] |
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| Bad driver | | The customer service was good, teh delivery was good the pickup was a big pain as the driver kept sayin he was 30 minutes away but didnt show up until a day later. [ View ] |
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| 2 Car Enclosed Cross Country Tranport | | SMS came through for me at the last minute when another broker I went through could not find a driver for me despite having a 5 week heads up. Since SMS is also an operator, not just a broker, they were able to walk me through the process and coord... [ More ] |
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| Classic Car Move Boston to Chicago | | Excellent service: On time pick-up, early delivery as desired, no damage, no dings, no problems- and the rate was the most competitive I found. My classic was loaded alongside concours-restored classics with care and attention and delivered with out... [ More ] |
| | | Tim Anderson | | 2/1/2010 1:43:00 PM |
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| delivery | | The hauling charge was so much lower than I exsected I called back to verify.My last three hauls from the east coast was so much more it gave me doubts about the care of my vehicle.The vehicle was delivered on time and placed in the trailer for hau... [ More ] |
| | | Chuck | | 1/28/2010 1:08:00 PM |
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| satisfied customer | | Working with the disspature was pleasant as well with the driver. The quote was so low I had to call back to confirm. This was my third haul from the East and was the cheapest. Vehicle was placed in the trailer where I requested. Russell the driver... [ More ] |
| | | Chuck | | 1/27/2010 6:31:00 PM |
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| One satisfied customer | | Couldn’t have asked for more. Everything went smoothly. There was a little bit of glitch in the pick-up of my vehicle initially but they sorted out everything as quickly as possible and honestly got the vehicle delivered to me very fast. In-fac... [ More ] |
| | | Riyaz | | 1/27/2010 1:57:00 PM |
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| 1st time shipping and would use again | | Had to ship our sons car from pittsburgh pa to california. Was apprehensive shipping a new BMW on open carrier and researched alot of reviews on web. Dee at Specialty was great and explained everthing without over promising. I was shipping over chris... [ More ] |
| | | Scott G | | 1/27/2010 9:01:00 AM |
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| Car Transport | | After not-so-hot service with another carrier in the past, I just wanted someone that would do what they promised! Specialty did everything they promised and working with them was a pleasure! They picked the car up as scheduled and delivered it to my... [ More ] |
| | | Bill Atkins | | 1/26/2010 8:26:00 PM |
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| 2 BMW autos, enclosed 1001120019 | | This order to pick up two vintage BMWs is the second time that I have used Specialty Mobile in just a few months. The first was to arrange enclosed transportation from San Diego to New Jersey for a collector car. They were easy to communicate with a... [ More ] |
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| Car Transport | | This is the second time we have used Specialty Mobile to transport our 2004 VW Passat and each time the service was very professional. We were pleased with the prompt phone and email responses we received from Specialty Mobile and pick up and deliver... [ More ] |
| | | Mark Walker | | 1/25/2010 11:02:00 AM |
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| Great Service | | From the initial phone call to delivery, everything was on time. This is the second time we have used Specialty Mobile and we were very happy both times. Pricing was extremely reasonable, staff was always available for any questions, and even on th... [ More ] |
| | | Alex | | 1/25/2010 10:53:00 AM |
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| Toyota Camry | | We were really happy with Specialty Mobile Systems. We had a complicated and busy move and they were really flexible in working with us. We ended up needing a couple of extra days with our Camry before pickup and they had no problem working with us... [ More ] |
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| Well Organized Auto Move | | Specialty Mobile did a good job with our auto move, and I would recommend them for your next auto transport. They were responsive, kept us informed of the status of the move, and both pick-up and delivery were on time and hassel free. [ View ] |
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| Auto Transport | | This was the first time I needed to transport a vehicle.
I was very happy with the services of Specialty Mobile Transport.
I had a '57 Chev transported. I had met the driver when he picked up the car.
After I met him, I was very comfortable... [ More ] |
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| Auto Transport | | This was the first time I needed to transport a vehicle.
I was very happy with the services of Specialty Mobile Transport.
I had a '57 Chev transported. I had met the driver when he picked up the car.
After I met him, I was very comfortable... [ More ] |
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| 2 times, one referral, still great! | | Amy pulled through for me, making sure that my delivery was here for the holidays! I would say call Amy, and don't look back...she's there to help in any which way possible.
JL [ View ] |
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| Cross-country car shipment | | Great customer service and responsiveness even through the holidays. Cross-country move took 14 days (12-14 days quoted) due to holidays and a snow storm. Amy and team could not be more useful. Highly recommended! [ View ] |
| | | Caroline Kim | | 1/22/2010 1:04:00 PM |
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| Dayton to Tucson January 2010 | | Amy did another excellent job for us, this time arranging for Gary Weirich to haul our SUV from Dayton, OH to Tucson, AZ in a timely and reasonably-priced manner. In fact, we received our vehicle two days earlier than we expected. We have booked au... [ More ] |
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| Simply Awesome | | I called Amy for a quote to move my car from Mass to Georgia. Before even putting down a deposit she offered to see what she can do using her references. Less than 5 minutes later she called back stating she could have the car picked up the next da... [ More ] |
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| Cross Country Move | | The best way to describe the folks, from the owner on down, at Specialty Mobile Transport, is Honest, Knowledgable, Ontime, Courteious, and Reasoably priced.
We plan to use Specialty Mobile for all future moves!!
Skip Bruch@Countryside GM [ View ] |
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| Good people | | I had searched Transport Reviews to find a reputable company to transport my 68 Chevelle from Chicago to Charleston, WV. After two different companies stated that they didn't have drivers that wanted to come to WV, I called Corry at Specialty Mobile.... [ More ] |
| | | M Miller | | 12/12/2009 6:25:00 AM |
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| Prompt Pick-up and Delivery | | I’d used Specialty Mobile Systems (SMS) to transport my car from NY to CA in March of this year. Pick-up and delivery times were good, and my car arrived in the same good condition that it was in. The contact person, Amy Matthews, was really h... [ More ] |
| | | Peggy | | 12/11/2009 6:07:00 PM |
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| great company | | i had a great experience shipping my vehicle with this company from Ca to Va. they were professional and on time. i definately will use them again for future travel [ View ] |
| | | firas | | 12/10/2009 4:47:00 PM |
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| Specialty Mobile Systems | | Amy was incredibly helpful in moving my second car from Fort Drum to Fort Huachuca. She helped to arrange a pickup of my vehicle after I had already left. I am not a great fan of dealing with a company that acts as a mediator between me and carrier... [ More ] |
| | | Brian | | 12/4/2009 12:43:00 AM |
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| OK overall, but they didnt deliver on the date requested | | The representative at Specialty Mobile was friendly and helpful and was able to give me answers to all of my questions, so i have no complaints with Specialty Mobile themselves, however the carrier they used to actually deliver my car, wasn't very g... [ More ] |
| | | Fabiola | | 12/2/2009 11:06:00 PM |
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| Cross country transport | | I moved from Florida to N. California in 2005 and used Specialty Mobile Services to move my 2002 MDX. When the need to move back to Florida from CA arose in November, I researched Specialty Mobile to see how they were rated after 4+ year since I used... [ More ] |
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| Amy Mathews | | Being from Ohio, I was interested in finding a highly rated transporter/broker that had their office in Ohio. Responsiveness was better than I originally expected. Amy Mathews should be commended. Everything went smoothly..............THANX Amy! [ View ] |
| | | Edward Novak | | 12/2/2009 3:35:00 PM |
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| transport | | The broker service was acceptable though implied the vehicle would be delivered within a week of when I spoke to customer service. The delivery was delayed due to complications with the towing service that was assigned the delivery by Specialty Mobil... [ More ] |
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| Florida to Illinois | | I recently completed a major move from Florida to Illinois. This was my first experience in ever having used a transport company. Right from the start my experience with Amy Matthews from Mobile Specialty was very positive. She was extremely patien... [ More ] |
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| Specialty Mobile | | I had an excellent experience with this carrier. They were responsive, polite and professional. The driver picked up the car when scheduled and called ahead of time to confirm his anticipated pick-up. I was then given advance notice of when the ca... [ More ] |
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| trike transport | | Brad kept me informed on the pickup and delivery. Very nice equipment. Exellent place to do your transporting, honest, fast, and polite. Will use again. [ View ] |
| | | David Bainter | | 12/1/2009 11:15:00 AM |
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| Second time using Specialty Mobile Systems | | This is the second car we have had to move. The first one was from Florida to Seattle, Washington. This move was from Seattle to Dallas, Texas. We have found this company to be very friendly and extremely professional. They are always on top of t... [ More ] |
| | | Karin Van Valkenberg | | 11/22/2009 8:58:00 PM |
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| Transport car from Columbia, SC to Chicago, Ill. | | I would have rated the carrier excellent if the driver had picked up the car closer to the time that was given to me by Specialty Mobile Systems. The driver did call to say he was going to be late, but he called a little over an hour past the quoted ... [ More ] |
| | | Pat B | | 11/22/2009 9:42:00 AM |
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| Move from NY to Florida | | I am very happy with the service I received from Speciality Mobile Systems moving my car from NY to Florida. They picked the car up earlier than originally planned and delivered it as scheduled. The driver kept in contact with us and was flexible i... [ More ] |
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| Transport Service | | The staff at Specialty Mobile were wonderful. When contacting them, they were polite, honest and answered all my questions. This was our first experience using a transport service and I would like to say that it was a stress free, hassle free exper... [ More ] |
| | | Julie | | 11/20/2009 10:07:00 AM |
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