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Mercury Auto Transport, LLC 

 
Location:6753 SW 41st Dr
Davie, FL 33314
Phone Number:800-553-1828
Website:http://www.mercuryautotransport.com
Email:info@mercuryautotransport.com
Time On Site:1 Year(s), 8 Month(s). Since 11/18/2007 12:37:00 PM
MC Number:MC-MC-647319
 View government license and insurance information.
Company Type:Broker
Other Names:
(used or using this mc number)
 

Thank you for your interest in shipping your vehicle with Mercury Auto Transport. Our competitive prices are determined by the size of your vehicle and where it will be delivered. We're large enough to handle all of your vehicle transportation needs, yet small enough to care. We appreciate the opportunity to serve you. At Mercury Auto Transport, our commitment is to serve the customer every step of the way by using only the most reliable and reputable auto carriers in the industry. While shipping a vehicle is not complicated to understand, there are many 'trade secrets' that will leave you frustrated if not fully explained. We empower you every step of the way with the information you most need to know to make the best decisions about shipping your vehicle.
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Overall Rating (Last Two Years*):


74 ratings & reviews posted


More Rating Reports
  • Rating Trends by Month and Overall New
  • Customer Satisfaction Ratings
  • Distribution of Stars Report


  • Do The Reviews Accurately Represent This Company?
    Mercury Auto Transport, LLC reports that they have an average of 4320 customers per year. Currently, this site has 73 reviews posted by individual customers for the past 365 days. So approximately 1.69% of Mercury Auto Transport, LLC customers have posted a review.

    This means that 98.31% percent of their customer’s opinions are not represented on this site.
    Next Reviews on Mercury Auto Transport, LLC
    Subject:AUTOMOBILE SHIPPING
    Review:THE MERCURY AUTO TRANSPORT PERSONAL ARE ALL VERY FRIENDLY AND HIGHLY PERSONABLE PEOPLE THAT ARE A DEDICATED TEAM THAT FOLLOWS UP BEFORE AND AFTER THE TRANSACTION. I WOULD ABSOLUTELY USE THIS COMPANY AGAIN IN ALL OF MY FUTURE AUTO TRANSPORT NEEDS. I S... [ More ]
    Rating:
    Poster:GLEN NEWHART
    Date:7/2/2009 6:58:00 PM
    Subject:satisfied and happy customer
    Review:the customer service and proactiveness in finding a transporter was really helpful and it was one item less to worry during our move. The transporter was on time for picking up the car and delivered a day in advance which was good for us since it hap... [ More ]
    Rating:
    Poster:shiva
    Date:7/1/2009 10:51:00 AM
    Subject:NO CARRIER/DRIVER. Misleading. Lied. Poor Customer Service
    Review:I choose Mercury Auto Transport initially because of their low price. My quote to transport my vehicle from Georgia to Utah was $750. However that was a mistake. Here are SOME PROMBLES I encounter: 1. I placed my order June 15, 2009 two weeks b... [ More ]
    Rating:
    Poster:Hanh
    Date:6/30/2009 7:41:00 AM
    Subject:Bonita Springs to Portland, Or
    Review:We had a very good experience with Mercury. We had checked the out with the BBB and they had an A rating. The driv er they assigned us too was very nice and professional. The customer service we received from Mercury was above average. The car arrive... [ More ]
    Rating:
    Poster:jean debeljak
    Date:6/29/2009 7:32:00 PM
    Subject:Great Company, Great People
    Review:Mike was knowledgeable and straightforward. The quote we received is what we paid, not a penny more or less. They gave us an estimate on when we would receive word we had locked in a carrier and within less than 24-hours I had received a call from Ji... [ More ]
    Rating:
    Poster:A. Belli
    Date:6/29/2009 2:41:00 PM
    Subject:'65 Pontiac Transport
    Review:From: GaryB90058@aol.com [mailto:GaryB90058@aol.com] Sent: Friday, June 26, 2009 2:05 PM To: cheri@mercuryautotransport.com Subject: 1965 Pontiac Tempest Station Wagon Hi, Cheri; A note of appreciation... I purchased the a... [ More ]
    Rating:
    Poster:gARY bARNES
    Date:6/27/2009 1:04:00 AM
    Subject:car transport
    Review:I was very pleased with the transport of our Porsche from Montana to New York City. All was timely, professional and the staff was responsive to all questions and concerns.. Alex, our driver, picked up and delivered the car on time- almost to the m... [ More ]
    Rating:
    Poster:NA
    Date:6/26/2009 5:08:00 PM
    Subject:Outstanding service
    Review:I was contract with other auto transport company, but after 5 days I still didn't get a carrier. Somehow, I found Mercury Auto Transport, I talked to Cheri and explained my status, within two hours she found me a carrier and able to pick up my car on... [ More ]
    Rating:
    Poster:Mimi
    Date:6/26/2009 5:07:00 PM
    Subject:Poor Customer Service
    Review:I chose Mercury Transport because of the positive reviews I had read, but it ended up like the nightmares I read about with some of the other companies and like I was trying to avoid. I contacted Mercury Transport approximately 3 weeks before I need... [ More ]
    Rating:
    Poster:J Rochelle
    Date:6/26/2009 12:12:00 AM
    Subject:Jeep Transport
    Review:We hired Mercury to ship a Jeep Wrangler half way across the country. We had no clue what we were doing, as we'd never shipped a vehicle before, and everyone at Mercury was more than patient and took the time to explain everything in as much detail a... [ More ]
    Rating:
    Poster:Christina K.
    Date:6/23/2009 10:24:00 AM
    Subject:Excellent customer service
    Review:My experience with transporting my vehicle was very good. My customer service rep-Maria on the from Florida went above and beyond her duties to help me with my situation. There was alot of last minute changes with my reservation a few times and Maria... [ More ]
    Rating:
    Poster:Michael
    Date:6/15/2009 12:22:00 AM
    Subject:Good Service
    Review:The service I received was very acceptable. I was worried that the car was not going to make it to Michigan. With the excellant help of Scott Fallick the car was picked up as promised and arrived in wonderful condition at my home. I can only say th... [ More ]
    Rating:
    Poster:Robert McGjinchey
    Date:6/9/2009 4:08:00 PM
    Subject:Don't believe the hype
    Review:I signed up for email quotes but got a long explanation by phone on how the whole auto shipping industry works from Kat. Then my bids were not accepted and I received no response from her about the transport. After I arranged transport with another... [ More ]
    Response:As a policy we always explain the Auto Transport process for all our customers. At the pricing that Craig wanted to try and ship his vehicle, it was difficult to locate a carrier that met our criteria and had good references. This is why we didn't ... [ More ]
    Rating:
    Poster:Craig
    Date:6/9/2009 12:11:00 PM
    Subject:Mercury Auto Transport
    Review:No hype, honest, fair price and reliable. Had contact with driver before pick-up until delivery. I did a lot of research before choosing Mercury. I am glad I did, it paid off. They will get my business again. [ View ]
    Rating:
    Poster:Glenn Anderson
    Date:6/2/2009 7:59:00 AM
    Subject:mercury auto transport jeff solomon
    Review:car arrived timely without problem driver was professional and courteous jeff solomon, contact person; very professional competitive quote, responded promptly to questions and concerns would use again and refer to friends and family [ View ]
    Rating:
    Poster:bc
    Date:5/27/2009 11:28:00 PM
    Subject:Great Reliable Service
    Review:Everything went extremely smooth. Door to door service, no hassles what so ever. I will definitely being using Mercury Auto Transport again. Kat's customer service was excellent. Thanks. [ View ]
    Rating:
    Poster:Nelson
    Date:5/21/2009 1:11:00 PM
    Subject:Excellent Service
    Review:I was very happy with the overall service. Mercury adhered to all commitments as promised. There was no delay in delivery. Scott was very customer friendly. Would recommend everyone to go for Mercury [ View ]
    Rating:
    Poster:Ashok
    Date:5/20/2009 9:36:00 PM
    Subject:Jayco 2004 5th Wheel Trailer
    Review:When I started looking to have our trailer transported I called several companies. Scott at Mercury told me, even if I didn't use them, there were 4 questions he wanted me to ask the transporter that were VERY helpful. He followed up a day later, o... [ More ]
    Rating:
    Poster:Laura
    Date:5/19/2009 8:13:00 PM
    Subject:Transport from Huntington, NY to Oswego, NY
    Review:Mercury Auto Transport went above and beyond in getting my car moved to me in a reasonable time frame and at a great price. Kat, in particular, went above and beyond in helping me with a reasonable price. She was determined to get the vehicle moved... [ More ]
    Rating:
    Poster:Lisa
    Date:5/15/2009 10:45:00 AM
    Subject:Great job
    Review:Mercury shipped the Honda Pilot I inherited from St. Louis to my doorstep in Central California. I'd never had a vehicle shipped across the country and was slightly apprehensive about the whole deal but their salesperson, Lily, made the experience e... [ More ]
    Rating:
    Poster:J. Hall
    Date:5/13/2009 9:48:00 AM
    Subject:Mercury Auto review
    Review:The car arrived last night and I could not be happier with the quality of service I received from both Mercury Auto Transport and from the carrier Route 66. When I need to move a vehicle again I will not hesitate to call them and I will also look fo... [ More ]
    Rating:
    Poster:Paul Hoy
    Date:5/8/2009 11:07:00 AM
    Subject:Car haul from FLL
    Review:Never having done this before, I simply place an add on Crag's List to have my car moved from FL to MN. I was deluged with emails. The lowest cost was through Mercury. The most professional service was from Mercury. An entire team seemed to be put t... [ More ]
    Rating:
    Poster:Brad
    Date:5/8/2009 8:44:00 AM
    Subject:Best Broker Hands Down!
    Review:I needed to transport my daughter's car and spoke with several brokers. Mercury was about the 9th or 10th company to call me. Even though I was already frustrated with the other companies that I spoke with, I was pleasantly surprised when I heard K... [ More ]
    Rating:
    Poster:Ken Henigson
    Date:4/30/2009 8:12:00 PM
    Subject:non running mustang
    Review:I bought this 1966 mustang convertible, which did not run and had no brakes,shipped by Jill at Mercury Auto Transport. Without a doubt, she went above and beyond the call of duty to get the job done. Its not easy to have a non running car with no bra... [ More ]
    Rating:
    Poster:steve p.
    Date:4/29/2009 4:04:00 PM
    Subject:Thank you!
    Review:Matt was great helping us out!! Thank you!! I will call you again if your services are needed!! We had no damages to the vehilce. It was a little dirty but nothing serious!! [ View ]
    Rating:
    Poster:JMB
    Date:4/29/2009 8:43:00 AM
    Subject:Mercury is the best
    Review: I've used 3 different transport companies over the past 6 years and Mercury is definitely the best. This was the smoothest, most professional experience I've had. Kat was friendly and efficient. The crew that handled my car was punctual and pro... [ More ]
    Rating:
    Poster:doc m
    Date:4/28/2009 11:55:00 PM
    Subject:Broken Promises
    Review:Based upon the good reviews posted on this Internet site, in December 2008 I contacted Mercury Auto Transport for a quote for a May 2009 transport and was pleasantly surprised by their low quote for transport of my Z-4 convertible. I dealt with Ms. ... [ More ]
    Response:It is true that the prices did shift from December to April as the spring and summer are the high season in this industry and drivers make more money because of the much higher demand. We of course did try to explain this to Mr. Primack and he was n... [ More ]
    Rating:
    Poster:Jay Primack
    Date:4/28/2009 4:38:00 PM
    Subject:Happy with Mercury
    Review:We would definitely use Poff Transportation again. We shipped our car from Arizona to Wisconsin in early April of 2009. It was packed with our personal belongings from a trip to Arizona and everything arrived intact. They were a delightful couple to ... [ More ]
    Rating:
    Poster:Mary
    Date:4/25/2009 1:32:00 PM
    Subject:great shipping experience
    Review:I found this company on line, along with a few others. Juan answered my call and answered all my questions and was very pleasant. I was on the road for my job so time was tight. Juan called me back within 30 minutes, and had all the details of my ... [ More ]
    Rating:
    Poster:John Houchins
    Date:4/22/2009 9:22:00 AM
    Subject:Greatest Company Ever
    Review:I picked Mercury Auto Transport because I felt very comfortable with Lily and all the information I had recieved from her. Once scheduled, the dispatcher Jill kept me informed every step of the way and I was really pleased. My car arrive 4 days later... [ More ]
    Rating:
    Poster:Sigal Azra
    Date:4/20/2009 2:14:00 PM
    Subject:Mercury is the Winner!!
    Review:Our experience with Mercury Auto Transport was terrific! Our plans changed at the last minute and we needed our car in Florida (from New York) ASAP. We found Mercury had the best price quote and Kat was very friendly and professional over the phone. ... [ More ]
    Rating:
    Poster:Robert
    Date:4/16/2009 11:15:00 AM
    Subject:Transport exsperience
    Review:My overall exsperience with Mercury Auto Transport was pleasant. Kat and Jill were wonderful to communicate with. I inquired with several transport companies and Mercury was the quickest to respond and this communication continued until I recieved ... [ More ]
    Rating:
    Poster:Michelle Scalzo
    Date:4/11/2009 7:44:00 AM
    Subject:my car died after I made deposit
    Review:After I specifically requested the company to withdraw the deposit out earlier than their company policy as I was moving out of state and wanted to close out my checking acct before leaving! MY CAR DIED 3 DAYS LATER!!! I at first was concerne... [ More ]
    Rating:
    Poster:Claudette
    Date:4/7/2009 7:14:00 PM
    Subject:my austin auto
    Review:hi i had kat spilman of mercury auto transport pickup my car that i had bought in oregon and bring it to buffalo new york they did the job in a very quick and painless way i was happy and asured the whole time from the first conversation with k... [ More ]
    Rating:
    Poster:jim horvatis
    Date:4/6/2009 7:35:00 PM
    Subject:Amazing! What more can I say?
    Review:My husband, Carey, sent out quote requests to 17 different companies. When the quotes started coming in most companies both called and e-mailed. Scott called and talked to me for a short time going over how Mercury was different from other companie... [ More ]
    Rating:
    Poster:Sabrina McKain
    Date:4/2/2009 1:10:00 PM
    Subject:Excellent Customer Service
    Review:I had to find a reliable transport service, ASAP, for 3 fleet cars. which were at our corporate office in the DFW area of Texas. I called all around, but was impressed with how friendly and quickly Lily was able to get me the information we needed. ... [ More ]
    Rating:
    Poster:Shari Torrance
    Date:4/1/2009 5:06:00 PM
    Subject:Held my hand through my first auto shipment!
    Review:Kat was great in reassuring me that my car would get to AZ for our vacation. Through no fault of Mercury, the transporter canceled out on us the day before pickup. Kat arranged for another carrier within the hour and they even refunded the $17.50 it ... [ More ]
    Rating:
    Poster:Mary
    Date:3/31/2009 12:48:00 PM
    Subject:Chevy Tahoe from FL to OK
    Review:After several quotes and research, I could have not asked for a better experience in transporting our Tahoe from Florida to Oklahoma than with Mercury! Scott F. was very knowlegeable and followed up with every detail on our order. Geniune honesty a... [ More ]
    Rating:
    Poster:Adam & Shelly Nye
    Date:3/17/2009 3:31:00 PM
    Subject:Transport 1996 Suburban
    Review:Car engine failed on a trip from Hendersonville, TN, to western NC. Problem was crankshaft breakage, though it was operating (with loud noises and vibration) when I left it in Cleveland, TN. Mercury contacted me promptly and was interested in m... [ More ]
    Rating:
    Poster:Charles Jones
    Date:3/7/2009 8:59:00 AM
    Subject:Couldn't ask for more
    Review:Mercury Auto Transport did an outstanding job of making a difficult situation, during an Ohio winter snowstorm, easy and affordable. Especially with a 88 year old father-in-law who at the last minute informed us his car's convertable top couldn't be... [ More ]
    Response:Thanks for the review. We are glad to be of Service. Matthew Sandomir Mercury Auto Transport [ view ]
    Rating:
    Poster:N. Sandler
    Date:3/5/2009 2:09:00 PM
    Subject:Tucson, AZ to Billings, MT
    Review:After many hours of research, I decided to entrust Mercury Auto Transport with the relocation of my 2004 Chevrolet Impala from Tucson, Arizona to Billings, Montana. I decided it was less expensive to have the car shipped than flying to Tucson myself... [ More ]
    Rating:
    Poster:Daniel Hart
    Date:2/15/2009 5:57:00 PM
    Subject:Sugar Coated Lies
    Review:My associate and I received nothing but poor customer service, sugar coated lies, and broken promises in having a company vehicle delivered from our company offices in North Carolina to Seattle, WA. Our company is in the process of dissolving divisio... [ More ]
    Response:Mr. Jon Beverage has a very interesting view of events. He had over 4 different people in his company that he used to communicate with us which made this very confusing and difficult to deal with. After we located a carrier for him to ship his ve... [ More ]
    Rating:
    Poster:L
    Date:2/10/2009 1:06:00 PM
    Subject:Tranporting
    Review:Contacted them to transport my vehicle ,they quoted low so the price increased after getting a trucker which I agreed to pay. Had pickup arranged then it was cancelled . Waited for the next pickup date, then had converstions with Kat which were unpro... [ More ]
    Response:Unfortunately, the carrier we found to ship Ruth's car canceled at the last minute due to bad weather. This does sometimes happen in the winter. Kat called her to explain that the carrier canceled and told her why and Ruth just got really mad. It... [ More ]
    Rating:
    Poster:Ruth
    Date:2/10/2009 8:00:00 AM
    Subject:A+ A+ A+
    Review:I know this is odd,but here it is in front of you.My car never got shipped but it was not because of Mercury Auto Transport .It was because of the nasty weather here in upstate New York. From the time Kat made the plan,Mercury kept in constant ... [ More ]
    Response:We thank Bob for his kind review. We are glad to be of Service. Matt Sandomir Mercury Auto Transport [ view ]
    Rating:
    Poster:Bob Meader
    Date:2/3/2009 8:52:00 AM
    Subject:A great company!
    Review:I searched online for a company to transport my vehicle from New Mexico to Maryland. I have had no expierence with this before. I found Mercury Auto Transport and there website was very user friendly. Unlike other website's that have you go through p... [ More ]
    Response:We thank Joanna for her kind review. We are glad to be of Service. Matt Sandomir Mercury Auto Transport [ view ]
    Rating:
    Poster:Joanna L
    Date:2/2/2009 9:58:00 AM
    Subject:Outstanding service
    Review:This has been an outstanding expierance. I was contacted By Sally Poliandro of Mecury Auto Transport on Jan. 16th 2009. This young lady was very professional as well as nice over the phone. As she explained how the transport system works, I became co... [ More ]
    Response:We thank Arthur for his kind review. We are glad to be of Service. Matt Sandomir Mercury Auto Transport [ view ]
    Rating:
    Poster:Arthur F. Green
    Date:1/29/2009 9:29:00 PM
    Subject:Very personal service
    Review:What sets Mercury apart from other brokers is their commitment to personal service. They were the ONLY broker that called me personally when I inquired about having a family heirloom transported. Mike got things moving quickly with a great quote an... [ More ]
    Response:We thank Eric for his kind review. We are glad to be of Service. Matt Sandomir Mercury Auto Transport [ view ]
    Rating:
    Poster:Eric
    Date:1/22/2009 9:03:00 PM
    Subject:Transport
    Review:Kat was wonderful. She called me right back each time I needed her. Cost was good and service was good. i will call her first if I ever need to ship again. [ View ]
    Rating:
    Poster:Glen
    Date:1/13/2009 5:42:00 PM
    Subject:Completely satisfied
    Review:What impressed me the most about Mercury Transport was their level of communication. Much of our interaction took place over a weekend. Although there were obvious shift changes at Mercury, communication was constant and consistent. I dealt with 3... [ More ]
    Response:We thank David for his kind review. We are glad to be of Service. Matt Sandomir Mercury Auto Transport [ view ]
    Rating:
    Poster:David S.
    Date:12/24/2008 1:37:00 PM
    Subject:Remote area of Arizona to North Carolina
    Review:I was looking to move a 76 FJ40 from a location in AZ that was a bit off the beaten path. I received multiple quotes, but only Kat from Mercury actually answered my email when I asked a question. I went with Mercury for this reason, and also for th... [ More ]
    Rating:
    Poster:Paul W
    Date:12/14/2008 10:37:00 AM

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