Mercury Auto Transport, LLC  | |
| Location: | 2240 SW 70th Avenue Davie, FL 33314 |
| Phone Number: | 800-553-1828 |
| Website: | http://www.mercuryautotransport.com |
| Email: | info@mercuryautotransport.com |
| Time On Site: | 4 Year(s), 3 Month(s). Since 11/18/2007 12:37:00 PM | | FMCSA Licensing: | MC-647319 | Authority | Status | | Common Carrier | None | | Contract Carrier | None | | Broker | Active | | View government license and insurance information. | Company Type: (Interstate) | Broker ** This information is generated by the FMCSA Information ** | | | | Thank you for your interest in shipping your vehicle with Mercury Auto Transport. Our competitive prices are determined by the size of your vehicle and where it will be delivered. We're large enough to handle all of your vehicle transportation needs, yet small enough to care. We appreciate the opportunity to serve you.
At Mercury Auto Transport, our commitment is to serve the customer every step of the way by using only the most reliable and reputable auto carriers in the industry. While shipping a vehicle is not complicated to understand, there are many 'trade secrets' that will leave you frustrated if not fully explained. We empower you every step of the way with the information you most need to know to make the best decisions about shipping your vehicle. |
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Overall Rating (Last Two Years*):      411 ratings & reviews posted
Do The Reviews Accurately Represent This Company? Mercury Auto Transport, LLC reports that they have an average of 14320 customers per year. Currently, this site has 224 reviews posted by individual customers for the past 365 days. So approximately 1.56% of Mercury Auto Transport, LLC customers have posted a review.
This means that 98.44% percent of their customer’s opinions are not represented on this site. |
| Not Satisfied with Customer Service | | I had my BMW picked up from North Carolina and brought to Indiana. I read the reviews for Mercury Auto Transport and they seemed exceptional. Their price was not the cheapest nor the most expensive. I decided to have my vehicle shipped and spoke t... [ More ] | | Hi Bob, we are sorry you were not satisfied with the communication between you and charlie after he located your carrier to ship your vehicle. Usually this is not the case and we do not know how that happened but we will take your word for it and do what is needed for it to not happen again.
In the meanwhile we are happy and satisfied that the carrier we located and researched for you did such a spectacular job. We will have Charlie call you this afternoon to apologize, see what exactly happened and learn from your experience. Thank you for taking the time to give us your input.....................................................................UPDATE............................................................................................................................................................................................
Hi This is Charlie With Mercury. I just wanted to personally apologize to bob for missing his call and my lack of communication. Over the weekend in question i did have a family emergency,and am very sorry.Im glad that the carrier i contracted for you did such a wonderful job,and delivered in perfect condition and on time. Again Very sorry for the inconvenience .Thank-you for your time.
Charlie Steeeves
Director of Transportation Logistics
National and International Dispatch Departments
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| jim gozde is the best | | if i think about shipping again, i will call jim gozde. he is very honest and will track of your order until delievery. he will also later to comfirm everything was done to your satisfaction. [ View ] |
|      | | martin | | 1/28/2012 7:33:00 PM |
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| Pickup/Delivery | | The order was facilitated swiftly and effectively. Mercury Auto (Jim Gozde) was knowledgeable and followed through every step of the way. Would use again. [ View ] |
|      | | Erin S. | | 1/25/2012 11:42:00 AM |
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| Mustang shipment | | The Service was great!!
Jim had my car picked up a day after listing it and his communication was the best I ever had. I will use Mercury Auto Transport again! [ View ] |
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| Great Service | | I needed to move in less than a week. It only took them 2 working days to find me a carrier and the next day my car was picked up. Once picked up, my car was delivered the next day. Could not have asked for a better service. [ View ] |
|      | | Don King | | 1/24/2012 11:09:00 AM |
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| NH-FL | | This was our first time sending a car via shipping. At first we were very nervous when the first truck did not pick up due to weather but Mercury got another carrier and the shipment went perfect. The drivers were very nice and professional. Our c... [ More ] | | Thank-you for taking the time to write me a review . If you ever need anything please dont hesitate to contact us . It was a pleasure to work for you .I look foward to doing business with you next time round . Sincerely, Charlie Steeves 954-239-1780 ext 13 Director of Transportation Logistics National and International Dispatch Departments [ view ] |
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| THE VERY BEST | | I was taken by another driver for $300.00 and it was never given back to me.Rich was a great person worked with me him and charlie.I would recommened his company to any one..100% great. [ View ] | | Hi, this is Rich from Mercury Auto Transport. Call me at 954-239-1780 ext 20 or email me at rich@mercuryautotransport.com.............................................................................................................................Thank-you for taking the time to write me a review . If you ever need anything please dont hesitate to contact us . It was a pleasure to work for you .I look foward to doing business with you next time round . Sincerely, Charlie Steeves 954-239-1780 ext 13 Director of Transportation Logistics National and International Dispatch Departments [ view ] |
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| mercury auto transport review | | I had a very good experience with Mercury. Within minutes of speaking with the representative, the order was set up and I received an email with all the details. Just one thing, they raised the price from $599 to $650 (holiday season, new year possib... [ More ] | | Hi, my name is Sam! Call me 24 hours for five star service! 954-239-1780 ext 22 sam@mercuryautotransport.com [ view ] |
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| Very happy with mercury and driver A&L trucking | | I could not be more pleased with Mercury auto transport and the driver with the company A&L "Jeremy". I was originally quoted a very low price from Rich at mercury back in December and never got around to having this car shipped. I was... [ More ] | | Hi, this is Rich from Mercury Auto Transport. Call me at 954-239-1780 ext 20 or email me at rich@mercuryautotransport.com.............................................................................................................................Thank-you for taking the time to write me a review . If you ever need anything please dont hesitate to contact us . It was a pleasure to work for you .I look foward to doing business with you next time round . Sincerely, Charlie Steeves 954-239-1780 ext 13 Director of Transportation Logistics National and International Dispatch Departments [ view ] |
|      | | linda | | 1/16/2012 3:15:00 PM |
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| Delivery of 1991 Alfa Romeo Spider Veloce | | I purchased a 1991 Alfa Romeo Spider Veloce from dealer in WA and live in NJ. I needed a reliable, affordable and enclosed shipper. Rich was a straight shooter and offered me a great value. Considering that my request was at short notice and durin... [ More ] | | Hi, this is Rich from Mercury Auto Transport. Call me at 954-239-1780 ext 20 or email me at rich@mercuryautotransport.com [ view ] |
|      | | Ben Jacoby | | 1/14/2012 2:56:00 PM |
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| Van transport (CA->MA) | | My experience with Mercury auto transport is good overall. Jim Gozde was very courteous and prompt on returning calls. He emailed me multiple times to make sure vehicle was picked up and delivered on time. He also reduced his commission when actual c... [ More ] | | Hi, this is Jim from Mercury Auto Transport. Call me at 954-239-1780 ext 12 or email me at Jim@mercuryautotransport.com [ view ] |
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| Great service | | Jim was a great help with helping find a transporter for my vehicle. He even advise me of the additional cost for the items in my vehicle which the actually transporter did not charge me for which was great. Jim kept in constant contact with me to en... [ More ] | | Hi, this is Jim from Mercury Auto Transport. Call me at 954-239-1780 ext 12 or email me at Jim@mercuryautotransport.com [ view ] |
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| Great service | | Great communication and servie. Jim took very good care of me and got me my car very quickly. I have nothing bad to say about Mercury Auto Transport. Thanks [ View ] | | Hi, this is Jim from Mercury Auto Transport. Call me at 954-239-1780 ext 12 or email me at Jim@mercuryautotransport.com [ view ] |
|      | | Lenny Howard | | 12/28/2011 11:33:00 AM |
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| Good Customer Service | | Rich, Charlie, and Mercury Auto Transport LLC has been very helpful in every step of the transport of my late Father's truck from Florida to New Jersey. They made my first time experience in transporting an automobile very easy.
The price was ver... [ More ] | | Hi, this is RICH from Mercury Auto Transport. Call me at 954-239-1780 ext 18 or email me at cory@mercuryautotransport.com
.............................................................................................................................Thank-you for taking the time to write us a review . If you ever need anything please dont hesitate to contact us . It was a pleasure to work for you .I look foward to doing business with you next time round . Sincerely, Charlie Steeves 954-239-1780 ext 13 Director of Transportation Logistics National and International Dispatch Departments [ view ] |
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| Transport from Virgina to Idaho | | I am 110 % satisfied. Selwyn was great from the 1st time I talked to him to the very last. The carrier that was used A&J Transport LLC was excellent. Jack the driver was very nice. My car was delivered to me 3 days earlier and riight in front of ... [ More ] | | Hi, this is Selwyn from Mercury Auto Transport. Call me at 954-239-1780 ext 15 or email me at selwyn@mercuryautotransport.com [ view ] |
|      | | Jose Martinez | | 12/20/2011 4:45:00 AM |
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| Mercury Auto Transport | | My family and I have been restoring vehicles as a hobby for several years. I have raised two boys and I find the hobby to be the best way to bond as a family. It is for that reason I praise Mercury Auto Transport. They have proven to be the most h... [ More ] | | Hi, this is Jim from Mercury Auto Transport. Call me at 954-239-1780 ext 12 or email me at Jim@mercuryautotransport.com [ view ] |
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| Good Serivce, I will come back again | | I saw this company Online and was skeptical of using it initially, But after talking to Jim and looking at some reviews I thought let me give it a try. He gave me a quote which was reasonable. I got a comparatively better quote from these people than... [ More ] |
|      | Hari | | 12/15/2011 11:13:00 PM |
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| Transport to Michigan from California. | | Mercury Auto Transport did an excellet job. They delivered as promised. The driver was courteous and kept us informed during the delivery process [ View ] | | Hi, this is Rich from Mercury Auto Transport. Call me at 954-239-1780 ext 20 or email me at rich@mercuryautotransport.com [ view ] |
|      | | Rich | | 12/12/2011 1:24:00 PM |
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| Florida to Texas | | Jim is great guy. He shipped my car earlier from florida to California .. great service.
He explained how the industry work. Keep his promise, on time and satisfaction with service is at high [ View ] |
|      | PRAKRUT | | 12/6/2011 4:25:00 PM |
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| Car | | Car was picked up on Tues. in Kansas. and arrived in Florida on Thurs. (thanksgiving) everything went very well and I would use Mercury Auto again. Did i mention that I picked Mearcury on Monday. Three days and the whole thing was done. YEAH [ View ] |
|      | | Leah | | 11/25/2011 6:45:00 PM |
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| Very Thankful | | As I was looking for a company to ship my Audi tome in NY I received a call from Rich at Mercury Auto Transport. He was very knowledgeable and took a lot of time to explain to me how far shipping works. After I spoke with him and a couple other com... [ More ] |
|      | | Sally | | 11/25/2011 1:58:00 PM |
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| Review | | I had no idea where to begin looking for a mover and when I found Mecury Auto online. They were very quick and effecient, living up to the company name.
Definitely alot more organized than I was, and they helped me to find the right carrier for my ... [ More ] |
|      | | Rebecca | | 11/24/2011 3:33:00 AM |
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| Thank-you For Smooth Service | | I have never had such a wonderful experience shipping a vehicle . Charlie Steeves was probably the most knowledgable person i have spoke to in my 15 years of automotive shipping. The companies they contracted were great. The loading of the vehicles w... [ More ] | | Thank-you for taking the time to write me a review . If you ever need anything please dont hesitate to contact us . It was a pleasure to work for you .I look foward to doing business with you next time round . Sincerely, Charlie Steeves 954-239-1780 ext 13 Director of Transportation Logistics National and International Dispatch Departments [ view ] |
|      | | Bobby | | 11/19/2011 10:32:00 PM |
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| Auto transport | | It is sort of scary to entrust your car to a perfect stranger for long distance transport, so I was nervous going into this. I needed my Toyota brought from Miami Fl to Raleigh NC. I got quotes from several companies and spoke to a few of their conta... [ More ] |
|      | | Maud | | 11/18/2011 10:24:00 PM |
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| moving Subaru from Spokane, WA to CA | | My mother changed her mind about shipping her car down for 4 months. Jim provided us with excellent service and we would have worked with him had my mother not changed her mind. [ View ] |
|      | | Betsy | | 11/18/2011 5:06:00 PM |
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| Seattle-Austin | | I called Rich Friday (Nov. 11, 2011) to arrange transport of my SUV to Austin, TX. Within the hour the transport, NW Express out of Vancouver, WA, was at my house in Seattle. I was still online taking care of billing. The driver had the SUV on th... [ More ] | | Hi Jim,
Thank-you for taking the time to write us a review. It was great working with you. For 5 star Service Contact Rich 954-239-1780 ext20 [ view ] |
|      | | Jim Kern | | 11/18/2011 10:22:00 AM |
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| excellent service | | Jim, our broker was very professional and available at all hours to answer any questions. This is the 3rd time we have used his services to ship our cars and has always been excellent. [ View ] | | Thank-you for your continued business. It is always a pleasure to work with you . Jim Gozde ext 12 [ view ] |
|      | | Trina | | 11/17/2011 10:50:00 PM |
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| Good service | | Placed order on Tuesday and car was picked up on Thursday. Had good contact with the shipper. Had a flat tire in Oklahoma which delayed him a few hours but I wasnt in much hurry to get the car so no complaints. Delivered on Saturday. Overall good... [ More ] | | Hi Marcene,
Thank-you for taking the time to write me a review . If you ever need anything please dont hesitate to contact us . It was a pleasure to work for you .
Sincerely,
Charlie Steeves
954-239-1780 ext 13
Director of Transportation Logistics National and International Dispatch Departments
[ view ] |
|      | | Cene | | 11/17/2011 2:32:00 PM |
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| Jim Gozde from Mercury was great | | I have used plenty of transport companies in the past, and Jim Gozde from Mercury Transport has been the best to work with thus far. Straight forward and honest. The 79 Porsche, which had heavy front end damage, was rolled onto one of there arranged ... [ More ] |
|      | | Kevin Curcio | | 11/16/2011 8:54:00 PM |
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| Jim Gozde from Mercury was great | | I have used plenty of transport companies in the past, and Jim Gozde from Mercury Transport has been the best to work with thus far. Straight forward and honest. The 79 Porsche, which had heavy front end damage, was rolled onto one of there arranged ... [ More ] |
|      | | Kevin Curcio | | 11/16/2011 8:54:00 PM |
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| My expierence | | The person I spoke to informed me of how the process works, and made sure I understood everything even before I signed a contract. I was very impressed. The shippers picked the car up quickly and delivered the rather quickly. The car was a little dir... [ More ] |
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| Car transfer | | I've choose Marcury Auto Transport to transfer my car from idaho to South Florida, because when I spoke to Evans he explain everything in a way that made me feel very comfortable and he was always available to talk to me on the phone, his customer se... [ More ] |
|      | | Claudia | | 11/16/2011 2:26:00 PM |
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| What ever can go wrong, did go wrong | | First time in shipping a car like this. I was advised that my vehicle would be picked up on Nov 04. 2011. Never received notification that there was going to be a delay in pickup date. Contacted
driver directly and he wasnt aware of the scheduled... [ More ] | | Dear Mr.Valenti,
We Have Rufunded Our broker fee back to you for your troubles ,and thank-you for working with us.Im very sorry for the late delivery . Sometimes delays do happen. Traffic, weather, and loading/unloading can be a major factor in when your vehicle is picked up and delivered. There is also the possibility for mechanical failure when dealing with Motor vehicles. Especially trucks that are traveling long distances on a regular basis. We share with all of our customers that there are no guarantees on pick-up or delivery dates. We wish Mr. Valenti only the best, and hope he would consider writing a review for the Carrier Paragon Van Lines Inc-FL only. They were the ones who physically transported this vehicle. Again we are sorry for any inconvenience you have incurred from the carrier that contracted your load. If we can be of any assistance please dont hesitate to contact us .
Mercury auto transport Management
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| Stress Free Experience | | I want to thank Mercury Auto Transport and Jim Godze for making the move of three special Mustangs to our new home in Goodyear Az during the month of October. My cars were picked up by DENNIS from Grand Island, NE with the latest state of the art eq... [ More ] |
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| Vehicle transportation at its best! | | The first transportation broker that actually provided me with the service they discribe in there intial quote. Very professional, curtious, understanding and most of all honest. My broker explained to me how the transport buisness works from getting... [ More ] | | Thank-you so much for your kind words and praise . It was a pleasure to work with you .We look foward to building a positive business relationship with you .
Sincerely,
Management [ view ] |
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| complaint on transport | | Was to be picked up on Thurs. but truck broke down and was supposed to be Sat.,then someone called and said Mon. morning, but it ended up being Tues. it was to be there in 3 days but took 6 days as had flat tire, and picked up at border stop for insp... [ More ] | | First off i would like to say we dont compensate our reviewers .Good or Bad. We openly accept criticizim because it helps us grow and become a better company . One of the things we try to explain to everyone is that shipping your car is a inconveinent thing to do. There is always the possibilty for delay due to mechanical failure, traffic, weather, and loading/undloading. We always do our best to get our customers a fair price with a reputable carrier ,but even the best can break down. I am very sorry for the delay and inconvenence , and hope the readers see from our track record that we really do care.
Sincerely ,
Management [ view ] |
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| Car transport | | Rich was very helpful in obtaining a carrier to haul my mothers car from Florida. The first carriers truck broke down, but Rich was able to get me another carrier for the same price. I would use Rich at Mercury Transport again. Mark [ View ] |
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| Shipment of my RV | | One of the many things I liked about Mercury Transport was their level of communication. Clarence was very clear on how the process worked and constantly stayed in contact with me. I had at first went with another transport company only to have them ... [ More ] |
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| Review | | I was very pleased with the service from Mercury Auto Transport. They were prompt in picking up and delivering my vehicle. The broker, Rich, and the driver were very honest, professional and polite. Also, my vehicle did not sustain any damages in ... [ More ] |
|      | | Tandi | | 11/3/2011 3:52:00 PM |
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| As good as it gets! | | My mother used this company to transport several vehicles across country not too long ago & she highly reccommended Mercury Auto Transport to me for my cross-country move. Everything was excellent, plenty of accurate information, communication &a... [ More ] | | For five star service contact RICH 954-239-1780 ext 20 or rich@mercuryautotransport.com [ view ] |
|      | | Misty | | 11/1/2011 9:15:00 PM |
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| Good job | | Everything went smooth. Driver delivered right to the Navel base.Was ther right when he said he would be [ View ] | | For five star service contact RICH 954-239-1780 ext 20 or rich@mercuryautotransport.com [ view ] |
|      | | Thomas | | 11/1/2011 8:36:00 PM |
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| shipping | | iI needed to ship my truck that i bought on ebay from Dallas TX to Constantia NY. I wasnt in a big hurry for it, and Rich told me if i had a little time he could get it shipped for $700. After waiting a week i started getting antsy and wanted it soon... [ More ] |
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| Car service | | The service with Mercury Auto Transport was excellent. When I had Questions I was always able to get a hold of someone. My car reached its destination the same day i was told it would be. There was no damage to my car, other than it being a little di... [ More ] | | For five star service contact RICH 954-239-1780 ext 20 or rich@mercuryautotransport.com [ view ] |
|      | | Bailey Jo Muellerleile | | 11/1/2011 3:19:00 PM |
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| Car delivery | | While Mercury wasn't the cheapest quote offered on the internet, I believe they were the most realistic; they simply weren't playing games....Rich Resatka was my customer service rep and he was very diligent in keeping me abreast of the delivery, the... [ More ] | | For five star service contact RICH 954-239-1780 ext 20 or rich@mercuryautotransport.com [ view ] |
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| Transport | | Mercury was a pleasure to do business with...I will use them again in the future. the were informative, professional and prompt! [ View ] | | For five star service contact RICH 954-239-1780 ext 20 or rich@mercuryautotransport.com [ view ] |
|      | Gregg | | 11/1/2011 12:36:00 PM |
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| Feedback for Jim Gozde | | I submitted an inquiry to hundreds brokers and Jim was the very first person to contact me. Since the beggining of his introduction he provided me a website to let me know about the good reputation of his company and I did like that. 2nd. The excel... [ More ] |
|      | | Carmen Plaud | | 10/26/2011 9:15:00 PM |
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| To Transport a Luxury Automobile | |
Hi...
I had nothing but excellent experience in dealing with Jim Gozde who was very professional in my dealings with him & explaining everything upfront to a first time customer on what's involved in the move of an automobile, and how the syst... [ More ] | | thanks so much for that wonderful review. Altough the purchase (consequently transport) didnt work out, we had everytnig lined up tentatively. I look forward to assist you with your next purchase/transport. Jim @954-239-1780x12 jim@mercuryautotransport.com [ view ] |
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| WHEN WILL I GET MY CAR THATY WAS PROMISED TO BE DELIVERED THE SAME DAY? | | Told the dispatcher that the driver needs to pick up vehicle before dealer closes on Saturday. Driver of the truck shows up when the dealer is closing. The truck driver calls me to let me know he's there to get the car but because English is his se... [ More ] | | Dear Dave,
Im very sorry to hear your experience was less than perfect. It seems like your main issue was with the carrier AD Transport Services Inc
,and the late delivery . I wish you gave me a call when you were having issues communicating with the driver as i would have been more than happy to act as the conduit between the two of you , and resolve the issue . Im Sorry about the late delivery , but we always let our customers know there is no guarantee on delivery dates .There is the possibility for delay depending on loading unloading traffic and weather.
Sincerely ,
Charlie Steeves
Dispatch Manager [ view ] |
|      | | Dave | | 10/22/2011 8:49:00 PM |
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| Great Serive from Clarence Rene | | Clarence Rene in Mercury Auto Transport worked really hard to help me secure a carrier. As he promised, he did not ask me credit card information until he has a carrier secured and has the carrier information in hand with him. As he promised, he has... [ More ] |
|      | | Tiger | | 10/21/2011 6:55:00 PM |
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| Great!! | | I was very pleased withJim Gozde's professional service! He kept me informed-I was able to contact him & get answers & with some of the things going on in my life, he helped to make the move so much easier for me!! I also liked the idea that ... [ More ] | | Thanks for the great review Sharon. I am glad that we got it all worked for your son's transport. We did manage to get it there on time with some bumps along the way. Till next time . Jim @954-239-1780x12 jim@mercuryautotransport.com [ view ] |
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