GT Auto Transport Inc.  | |
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Overall Rating (Last Two Years*):      41 ratings & reviews posted
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| car transport | | This was such an easy experience for us. Everyone was very patient with all the questions I had regarding this transport. Pick up and delivery was on time, with no problems whatsoever. I would definitely use this company again. The best transport exp... [ More ] |
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| Review | | GT Auto Transport did an awesome job transporting my vehicle. The customer service was great. I received a $25 discount for having another family member also ship with GT auto transport. Thanks for the exellent service and work! [ View ] |
|      | | Kendall | | 1/25/2012 12:32:00 PM |
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| No contact | | After speaking with Amy a few times I decided to use GT Auto to transport a truck from IN to AZ. My dates were flexible and Amy seemed very knowledgeable and willing to walk me through the process with ease. I have never transported a vehicle before ... [ More ] | | Jenn was not even a customer of ours. She asked us to look into getting her vehicle moved for her and we did exactly that. There were no carriers in that area going to Arizona at the time. Therefore, we did not charge her deposit, nor did we lead her to believe that a carrier had been retained or assigned to pick up her vehicle. [ view ] |
|      | | Jenn | | 12/30/2011 11:03:00 AM |
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| GT Auto Transport | | I didn't know anything about shipping vehicles until I talked to Amy of GT Auto Transport. She was very knowledgeable and explained how auto transport worked. She advised me to check with the Better Business Bureau and to check transportreviews.com... [ More ] |
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| Excellent Experience! | | Thanks for the great service! I'll definitely use GE Auto Transport again for future car shipping needs!! [ View ] |
|      | Kendall L. Smith | | 11/25/2011 3:45:00 PM |
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| Anchorage to Las Vegas | | Definite 5 stars! I shipped my '09 Lexus GX470 from Anchorage, AK to Las Vegas, NV. Drop off at the port went smoothly; was done in less than 20 min. GT Auto provided an update when the vehicle arrived in Seattle and gave me an estimated delivery ... [ More ] |
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| HIGHLY RECOMMENDED | | This was actually a very easy and pleasant experience. I was very nervous at first because I have a fully restored vehicle that I treasure dearly. Derek put my mind at ease and helped me throughout the entire process. The car ended up in pristine con... [ More ] |
|      | | DANNY | | 11/19/2011 12:01:00 PM |
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| Fantastic Service | | I made this transport arrangement for my daughter and was very pleased with the service and timeliness of the pickup and delivery of her vehicle. Amy treated me with respect, was very thorough, and kept me updated throughout the transit. I would defi... [ More ] |
|      | | Jeff | | 11/15/2011 8:57:00 PM |
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| son in college | | thank you gt transport for getting my son his truck and what a great price we could not have drove it there ourself for what you charged [ View ] |
|      | | Brett & Shelle | | 11/6/2011 10:04:00 AM |
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| EXCELLENT EXPERIENCE | | I must say that I was very pleased and impressed with the knowledge and service I received from Amy. She made everything understandable, picked my car up on time, and delivered the car on time. I would definitely use GT Auto Transport to move my vehi... [ More ] |
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| No show and will not return messages | | We originally went with this company because they were the first to contact us. They promised a specific date for pick up as this was a necessity as we had to drive 11 hours one way to meet the driver. The entire drive from KY to MD we tried contac... [ More ] | | This was not even an order. This customer called us after trying to arrange pickup of their vehicle with 5 different brokers and asked us to see if we could get their vehicle loaded for them at the last minute. My partner and I made every attempt possible to get their vehicle loaded for them, were unable to, and left a voicemail advising them as such. They were upset that we were not able to get things done for them at the last minute and left this negative review out of retaliation. Our 5 star rating speaks for itself. [ view ] |
|      | | Dawn | | 11/2/2011 10:30:00 AM |
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| Excellent Communication | | Amy was prompt in keeping me up to date on pickup and delivery times as they changed. I was quite pleased with Amy and with the driver who delivered and helped unload the inoperable vehicle. I would use GT Auto Transport again. [ View ] |
|      | | Hugh | | 10/20/2011 4:06:00 PM |
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| EXCEEDED MY EXPECTATIONS | | Let me first say this; I am a very critical person that is hard to please. I was hesitant to even consider allowing anyone else to handle my Lexus, that I take very good care of. I first spoke with Amy in regards to how much the transportation of my ... [ More ] |
|      | | BILLY | | 10/11/2011 2:11:00 PM |
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| Vehicle transport | | My wife said the pickup and delivery went as promised. Promised phone calls prior to delivery did not happen leaving the recipient scrambling to meet the delivery driver. Except for this "glitch" everything was very smooth. Would use agai... [ More ] |
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| Service of GT Transport | | Had a fantastic experience with Amy at GT Transport. She has actually put together a couple of transactions with me and the service has been great. I have tried many times to negotiate my own deals with the transporter and the process takes hours ou... [ More ] |
|      | | Best Way Motors, LLC | | 10/5/2011 6:50:00 PM |
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| GREAT PRICES AND EXCELLENT CUSTOMER SERVICE | | I was contacted by 10 different transport companies and Derek's customer service made GT Auto Transport outshine the others. He was polite, helpful, and even did a price match for me. My car was picked up early and delivered early. Amy kept me well i... [ More ] |
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| TOP NOTCH COMPANY | | This was my first time shipping a vehicle so needless to say I was a bit nervous. I called and spoke with Amy and Derek who were both very courteous, pleasant, and knowledgeable, they answered all of my questions and made me feel very comfortable wit... [ More ] |
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| bad experience | | Shipping was delayed for 2 weeks.
No one pick up the calls whenever we call.
Delayed responses on e-mail and calls.
asked for higher price after contract is signed.
Bad attitude and bad customer service. Horrible.
I chose this compan... [ More ] | | The customer originally assigned September 2nd as the available for pick up date. We arranged a carrier to pick up her vehicle on September 2nd. She called us 2 days before the carrier was going to pick up the vehicle and pushed back the available for pick up date by a week to September 9th. The carrier was unable to wait until that date, so we began searching for a replacement carrier. Our policy is to charge a $100 reposting fee in this type of situation. However, because we always strive to assist our customers and make things affordable for them, we waived the reposting fee for her and continued searching for a new carrier, free of charge. We assigned a new carrier to pick up the vehicle on September 12th, and she called us back a second time and pushed back the available for pick up date to September 20th. We, once again, waived the $100 reposting fee and began looking for a third carrier for her. Throughout this whole process, we lowered our deposit several times to find 3 carriers for her and she cancelled her order before we were able to assign a 3rd carrier on September 27th. She gave us a one week period to find a third carrier for her, and states that her order was delayed by 2 weeks, which is false. Our professional opinion in this matter is that carriers repeatedly saw her vehicle being posted on the load board and removed from the board so many times that the 3rd time around carriers did not want to utilize their time or their spot on their truck for a customer that wasn’t even sure what date her vehicle would be ready to move. This is what caused her vehicle not to move and was completely out of GT Auto Transport’s control. It was solely at the customer’s discretion and could have all been avoided if she has given us a solid date to pick up her vehicle. She is, out of retaliation, making false statements about poor attitudes, bad customer service, and delayed responses to her communications. GT Auto Transport has been in business for 6 years, and we have maintained a 5-Star rating on Transport Reviews consecutively. We always go above and beyond to satisfy our customers and make auto transportation affordable for them. Our other customer’s reviews and high rated history speaks for itself. [ view ] |
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| Excellent and Professional Service | | I used to use a different company but the contact at the company no longer works there. That's what prompted me to search for another company and I have to save I have found another keeper. Amy was very precise and she did not waste any time. I even ... [ More ] |
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| Fantastic Transport Company | | I was referred to GT Auto Transport by a friend who shipped her car. I couldn't be more thrilled with the service. My car was picked up promptly from my starting point and arrived early to my destination. The driver even made arrangements to meet m... [ More ] |
|      | | Takeshia | | 7/27/2011 12:21:00 PM |
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| Sienna Delivery | | We have never had a vehicle shipped before so we were not sure what to expect. GT Auto Transport made it very simple and easy with the most fair price. GT picked up our vehicle as soon as it was released from the dealer and delivered faster than we e... [ More ] |
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| Car Transport | | I needed my car transported from Phoenix to Dallas and had a short time span in which to accomplish this. This transport service was prompt, personable, dependable and economical. The driver was accomodating. I would definitely use them again. [ View ] |
|      | | K. Boyce | | 6/2/2011 9:43:00 AM |
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| Great job thanks amy | | Amy is very fair and nice willing to work with anyone ship with confidence. She got my motorcycles shipped and delivered in 3 days in perfect xcondition and matched the lowest price [ View ] |
|      | | Stephen | | 5/3/2011 4:13:00 AM |
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| Volvo C70 | | I have used GT Transport a few times and they have always been fair in pricing and diligent in delivery times. Although there were some issues on the last one with the truck breaking down in route (which of courese is noones fault) GT worked diligent... [ More ] |
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| AZtoFL | | I did my research and was referred to GT by a friend who ships cars regularly. I opted for an enclosed transport, although it did increase the price about $500. However, since I was sending a $75k car, it was a small price to pay to reduce the risk... [ More ] |
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| 2004 Lincon Town Car | | Amy is great to talk with and communicaton is super good!! Great Company.Will use her exclusively for all my transport needs!! Ron Powers Ft.Worth, Texas Where cotton grows and Fix'in to do something is proper english! [ View ] |
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| Exellent transporting ompany | | I would recommend this GT auto to everyone that is a serious customer and that wants his car\truck\tractor whatever to get to destination safe and on time.. thank you gt auto
and soon ill use GT auto again to transfer one Tractor to IL. [ View ] |
|      | Miro | | 11/22/2010 7:07:00 PM |
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| My thoughts... | | Amy was very helpful during the process. Crew that picked up truck were friendly and organized.
Upon delivery of vehicle I was notified by Driver that one of our tires was damaged/ sliced during transport. I contacted Amy and she assured me that we... [ More ] |
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| Kona 280Z | | Good job Amy!! The Z is in my driveway in Kona. All is well over here, thanks for the good work. I'll use you again if I move back, but that will never happen (me moving back that is)
Frank [ View ] |
|      | | Frank Lee | | 11/12/2010 10:22:00 PM |
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| Military PCS | | Active military and needed to ship our vehicle home- Amy was wonderful from beginning to end- she is very professional and prompt. The vehicle was delivered about 2 weeks earlier than expected and having it shipped from Hawaii was quite a surprise. ... [ More ] |
|      | | Sarah P. | | 11/12/2010 12:53:00 AM |
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| shipping experience | | Prompt efficent service. Followed my instructions perfectly. Other shippers give
excuses. These folks "get-RRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRR
RRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRR-done." [ View ] |
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| Shipping | | Thanks for the excellent shipping experience. You guys picked the car up on time, delivered it to the right place on time and on budget - The car was delivered clean and undamaged.
[ View ] |
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| transport to NJ | | again you guys got my customers $70,000 vehicle when promised and a guy I never met, still liking my dealership and the vehicle he bought. I have worked with GT Auto for a few years now and all of my experiences have been great and with zero complain... [ More ] |
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| 1967 Ford Falcon | | I'd never had anything like this shipped before. I was a little nervous, but Amy and the driver Marcello always kept me re-assured - and it was courteous service. I'll use GT auto transport next time I need a car transported. [ View ] |
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| Vehicle Transport - Classic Vehicle | | This is the second time I have used GT Transport a vehicle for. Both vehicles I had transported were classic vintage vehicles. Amy at GT Transport has been terrific!!!! She excellent about communicating throughout the entire process. The last vehicle... [ More ] |
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| Tractor move | | I had a used tractor with loader and backhoe transported about 150 miles. Price was very good (less than half my first quote) and service was excellent. Amy was very helpful and professional. The weight (over 6000 lbs) turned out to be somewhat highe... [ More ] |
|      | | John Pasour | | 7/1/2010 8:53:00 AM |
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| Transport automobile | | I read the reviews on this site as well as the better business bureau and based on tbe reviews I decide to use this company and I wasnt disappointed as my car arrived with no problems. [ View ] |
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| Haul F250 pickup from N.C. to Texas | | I recently had GT Auto Transport haul a ford F250 diesel pickup for me. I purchased it in North Carolina and needed it hauled to Texas. Amy gave me a very reasonable quote, and we set up the deal. I expected a wait of at least a week for it to be pic... [ More ] |
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| Car Transport | | Experience on the setup of the transport was handled by Amy. She was helpful and knowledgeable. The driver was booked within two days and the car was delivered in another 3. I requested top deck of the car carrier and was granted that. Communication ... [ More ] |
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Archived Reviews
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