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Autolog 

Location:Linden, NJ
Phone Number:(800)526-6078
Web Site:http://www.autolog.net/
Time On Site:5 Year(s), 3 Month(s). Since 9/29/2003 3:15:00 PM
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Overall Rating (Last Two Years*):


46 ratings & reviews posted


More Rating Reports
  • Rating Trends by Month and Overall New
  • Customer Satisfaction Ratings
  • Distribution of Stars Report
    		•
    Subject:Service and convenience
    Review:I pic ked up the car at the WPB airport terminal near the airport. Service was great. They picked me up and I was in the car and driving in 20 minutes. Their rates are very competitive. [ View ]
    Rating:
    Poster:Gil Schechtman
    Date:11/12/2008 11:16:00 AM
    Subject:Review and cautioary tales about auto transporters
    Review:Made a reservation and secured a drop off date with a $ 50.00 required deposit paid Aug 15. Balance due was payable two weeks before shipment. Decided to arrange to drop off my cadillac 4 passenger sedan at autologs designated terminal in Linden , N... [ More ]
    Rating:
    Poster:Renzo S. Basili
    Date:11/10/2008 11:30:00 PM
    Subject:very well satisfied
    Review:After much research, which included both internet searches and personal interviews with many different people I decided to give Autolog the responsibilty to transport my car. I wasn't disappointed. This will be my second year of having my car tra... [ More ]
    Rating:
    Poster:Mike Paccione
    Date:10/18/2008 12:16:00 PM
    Subject:Great Service!
    Review:I moved from Massachusetts to Arizona. I used Autolog because I read the reviews on this site and saw most, if not all, were positive. I dropped my car off at their terminal on August 8, 2008 and it shipped out August 11, 2008. They said it could tak... [ More ]
    Rating:
    Poster:Nicole
    Date:9/20/2008 7:41:00 PM
    Subject:Very Pleased
    Review:I chose autolog based on their prior review and was very happy with all aspects of the transaction. I did a terminal to terminal transport. The phone support during set up was great. Very patient people that answered lots of first timer questions. Th... [ More ]
    Rating:
    Poster:Mary Anne Kraus
    Date:8/25/2008 5:01:00 PM
    Subject:car transport
    Review:I have used Autolog for the last 3-4 years to transport my mercedes back and forth from Nj to Florida They have always met the dates they committed for pickup and delivery Car has always arrived in same condition as when it was picked up They ma... [ More ]
    Rating:
    Poster:mike motto
    Date:6/11/2008 8:01:00 PM
    Subject:Great Experience
    Review:After much research and after I read reviews on here, I contacted Autolog to questions the negative reviews. I found that many of the negative reviews were from customers who actually made arrangements with a third party (ie broker) and the promises... [ More ]
    Rating:
    Poster:Angela
    Date:5/28/2008 3:13:00 PM
    Subject:Excellent Company
    Review:We have used Autolog on numerous occasions and would recommend them to everyone; we have always had a very good experience with this company. We ship a car twice a year to and from Florida. We find them to have a very fair pricing policy and their c... [ More ]
    Rating:
    Poster:John from NY
    Date:5/12/2008 4:30:00 PM
    Subject:Great Service!
    Review:From the time I made my first call to Autolog, everyone was pleasant, helpful and professional. I needed to make a change in the pickup date, which was no problem. The car was picked up on time as scheduled, and dropped off at my home - also as sch... [ More ]
    Rating:
    Poster:Wendy
    Date:4/28/2008 12:20:00 PM
    Subject:Great Service
    Review:I would highly recommend Autolog to everyone. The customer service was the best I have encountered. The other transport companies I contacted were rude and abrupt( I actually felt like I was bothering them). My car came in 2 days ahead of sched... [ More ]
    Rating:
    Poster:Noellel
    Date:4/18/2008 4:37:00 PM
    Subject:WONDERFUL SHIPPING COMPANY
    Review:i have used autolog to ship my vehicle for the past 4 years back and forth from nj to fl. The car was always picked up and delivered on time. I would recommend Autolog to anyone wanting to ship their car. When calling to check on my car, all of the c... [ More ]
    Rating:
    Poster:LUCY
    Date:4/10/2008 2:43:00 PM
    Subject:Dishonest - regret
    Review:This was the first time I used an auto transporter to ship a car. Before I shipped the car, I came across this website. I saw a few very bad reviews but I saw more very good reviews (assuming they are REAL). I assure myself that these people with bad... [ More ]
    Rating:
    Poster:Jason
    Date:4/6/2008 11:39:00 PM
    Subject:CUSTOMER SERVICE
    Review:Thank you very much for your quick response regarding the claim I had. I am very impressed with the way this was handled. I would recommend your company to any and everyone who is going to ship a car anywhere. Once again thank you very much... [ More ]
    Rating:
    Poster:wally shiller
    Date:2/11/2008 10:49:00 AM
    Subject:convenience
    Review:Dropoff location is less than five miles from my home. My only complaint is that the car is dirty when I pick it up in Florida. I understand that it is unavoidable on an open carrier. This is my second year using Autolog, I will continue to use them.... [ More ]
    Rating:
    Poster:Arthur Barbera
    Date:1/22/2008 11:15:00 AM
    Subject:These guys are thieves
    Review:I wrote the following email to the owner of the company and only until I reported the company to BBB did I hear back from the owner. He's the biggest crook out there: "I was told that there was availability on the truck, I could make a r... [ More ]
    Rating:
    Poster:JB
    Date:1/21/2008 2:55:00 AM
    Subject:Autolog review
    Review:We have used Autjolog for several years now. From New Jersey to Phoenix and from Phoeniix to Nww Jersey. The help has very knowledgable and helpful. Being unable to make the drive back and fourth we were very lucky to be able to have a transport a... [ More ]
    Rating:
    Poster:Margaret MacKechnie
    Date:1/18/2008 9:19:00 PM
    Subject:Congratulations
    Review:To all personnel of Autolog:thank you for the wonderful service we have been receiving from all of you over the last few years. After a lot of disppointments with otgher companies, a friend recommended your company to us about 5 years ago. We have ... [ More ]
    Rating:
    Poster:Leonard Wielselmen
    Date:1/10/2008 4:14:00 PM
    Subject:car transportation
    Review:Dear Sirs, It was a pleasure to deal with your company, your represenatives are professionaly trained. Your rep. recommend that I have my car delivered to Ft. Myers, you picked me up at Ft. Myers airport and took me to my car no more than a mil... [ More ]
    Rating:
    Poster:G. Simone
    Date:1/9/2008 7:55:00 PM
    Subject:They are no good..Avoid them
    Review:I did do a bit of study of the different carriers and the rates, etc. before I decided on Autolog. I chose autolog for the simple reason that they were not brokers and operated their own carriers and are based in NJ, my origin point. I did not have a... [ More ]
    Rating:
    Poster:Prasanna
    Date:12/24/2007 2:59:00 AM
    Subject:Good Service
    Review:Would Recommend Autolog to anyone who is shipping across the US. Used them twice with good experiences both times. I shipped via train the last time so I was expecting a minor delay in delivery date, to my surprise the delivery was a week early. T... [ More ]
    Rating:
    Poster:Mike
    Date:10/6/2007 1:12:00 PM
    Subject:Good Experience
    Review:This was a terminal to terminal transport. I was flexible in when i could send the vehicle and expected there would be at least a couple of week wait until I could drop the car-off. To my surprise, they told me i could drop it off on Thursday of th... [ More ]
    Rating:
    Poster:Lenny
    Date:9/9/2007 2:38:00 PM
    Subject:prompt and undamaged
    Review:I was very happy with the service from Autolog. I dropped my car off at the terminal in NJ and the car arrived in CA 18 days later a few hours after the estimated time. I bought the guarenteed arrival insurance as well, but that wasn't needed s... [ More ]
    Rating:
    Poster:LL
    Date:8/27/2007 10:50:00 PM
    Subject:car to florida
    Review:i recently had to sed a car to a relative in florida. autolog was highly recommended by a friend. it was the best advice i very got . i dropped off my car at their linden office was taken care of right away , and best of all my car arrived in flo... [ More ]
    Rating:
    Poster:cn
    Date:8/23/2007 8:56:00 PM
    Subject:BEST AUTO SHIPPER
    Review:Excellent company to deal with,they have transported almost 10 cars for me and there has never been any problems. I highly recommend Autolog to anyone who needs to have a vehicle moved. Great service and great rates and an award winning customer se... [ More ]
    Rating:
    Poster:Allison
    Date:8/23/2007 8:12:00 PM
    Subject:autolog #1 in my books :)
    Review:I had a great experience shipping with autolog with there great representatives and low rates. They are the cats meow. I would highly recommend them to all wanting quick and quality service. booyah! [ View ]
    Rating:
    Poster:Raul
    Date:8/21/2007 9:58:00 PM
    Subject:wonderful service
    Review:I shipped a car from NJ to Florida. It arrived early and the service was great. Their staff was very knowledgeable and even recommended their lower cost terminal to terminal service, rather than door to door. Not only did I save money, it was more... [ More ]
    Rating:
    Poster:paula
    Date:8/21/2007 9:15:00 PM
    Subject:Great Service!
    Review:I was referred by a friend to try Autolog, after an horrible experience with another carrier. The customer service rep. made the reservation process very simple and easy. The fare was around $600 for terminal to terminal service, which was pretty r... [ More ]
    Rating:
    Poster:Renee
    Date:8/21/2007 8:49:00 PM
    Subject:AUTO SHIPPING WITH NO HASSLE
    Review:SHIPPING WITH AUTOLOG HAS BE A PLEASURE. THE CUSTOMER SERVICE REP'S WERE VERY KNOWLEDGEABLE AND COURTEOUS. THE TRANSPORT OF MY VEHICLE WAS THE SMOOTHEST PART OF MY MOVE. THE CAR ARRIVED ON TIME AND WITH NO DAMAGE. I WOULD RECOMMEND ANYONE THAT WA... [ More ]
    Rating:
    Poster:MARIA
    Date:8/21/2007 4:33:00 PM
    Subject:LATE LATE LATE- BEWARE
    Review:My car was transported from NY to California. I was told that it would take up to 2 1/2 weeks for my car to arrive. IT TOOK 4 weeks (29 Days). I would NEVER recommend this company to anyone!!!! Also, they offered no compensation for the long del... [ More ]
    Rating:
    Poster:Rosie
    Date:8/14/2007 1:22:00 AM
    Subject:Leaning from experience
    Review:I found Autolog the hard way but am glad that I did. I shipped my car from MA to CA last January through a broker called National Auto Transport (Florida-based). The contract I signed was from my home to my new place of residence. When the car arr... [ More ]
    Rating:
    Poster:L. Simon
    Date:8/5/2007 9:39:00 PM
    Subject:Reviiew
    Review:Autolog was referred by friends. I used them two years in a row for transport from NJ to Florida. They arrived for pickup when they said and dropped off when they said. Each time I needed to speak to someone in the office (both years), the person ... [ More ]
    Rating:
    Poster:phyllis goldberg
    Date:8/1/2007 4:21:00 PM
    Subject:auto log
    Review:pick up and delivery is always done in a timely and professional manner. I have used Autolog for many years and will continue to use them for transport of my auto from Fl. to NJ and back again. Great company [ View ]
    Rating:
    Poster:sylvia yoskowitz
    Date:7/31/2007 4:47:00 PM
    Subject:Good service
    Review:The first time I had to have a car sent from NJ to FLA was a disaster. The company I dealt with was very vague and couldn't pinpoint a day when my car would be picked up. When they finally gave me a day I stayed home from work and no one showed... [ More ]
    Rating:
    Poster:Claudia
    Date:7/29/2007 3:05:00 PM
    Subject:EXCELLENT EXPERIENCE!
    Review:AUTOLOG WAS THE FIRST COMPANY WE USED TO TRANSPORT OUR VEHICLE TO GO FROM NEW JERSEY TO FLORIDA AND WE HAD A GREAT EXPERIENCE BACK IN JANUARY, THE CAR ARRIVED ON TIME. WHEN IT CAME TO TRANSPORT OUR VEHICLE FROM FLORIDA TO NEW JERSEY IN APRIL, WE OP... [ More ]
    Rating:
    Poster:ROSA
    Date:6/26/2007 11:25:00 AM
    Subject:Autolog- Late and Clueless!!!
    Review:An overall horrible experience. I could not recommend this company to anyone unless you truly don't care when your vehicle is delivered. We were told the trip would take 10 days and we allowed 20 days to make sure our vehicle would be in Californ... [ More ]
    Rating:
    Poster:Bill Tice
    Date:6/14/2007 9:03:00 PM
    Subject:SUV shipped to California
    Review:We shipped a Ford Explorer from New York to California in a closed rail car. It arrived just as it had left. There was no damage nor anything stolen. All of the Autolog representatives were knowledgeable, helpful, and efficient. The car left the day ... [ More ]
    Rating:
    Poster:S. Stoecklein
    Date:6/11/2007 7:09:00 PM
    Subject:review
    Review:This was my first experience with an auto transport company. I had a car picked up from New York and delivered to Florida. Their customer service people were thorough and quite helpful. My car arrived as scheduled. I would strongly recommend Autolo... [ More ]
    Rating:
    Poster:Bruce Leventhal
    Date:5/26/2007 4:38:00 PM
    Subject:quite satisfactory
    Review:Pickup and delivery was as promised. I've used Autolog for two consecutive years and will contine to use them. I tell them when I want the car at the destination and it is there. I believe they use open carriers because the car arrives rather ... [ More ]
    Rating:
    Poster:Robert Harmon
    Date:5/19/2007 4:33:00 PM
    Subject:Outstanding Service
    Review:In March, I used Autolog to ship my car from NJ to FL. Not having moved a car like this previously, I was quite concerned. Autolog dispelled my concerns from the very first call. Even though I told their rep (Sue Ellen) that I was just shopping a... [ More ]
    Rating:
    Poster:Jai S
    Date:4/28/2007 8:43:00 AM
    Subject:Shipping Mercedes 500 S 2900 miles & No damage!
    Review:I purchased a Beautiful pre-owned Mercedes 500 S on Ebay from a dealer 2900 miles from my home. I orginally had contracted another shipper to transport the car but after reading the reviews on this website (2 stars out of 5), I cancelled and went wi... [ More ]
    Rating:
    Poster:Dr. C
    Date:4/15/2007 3:07:00 AM
    Subject:Review
    Review:This was my first experience with an auto transport company. After thoroughly researching other companies, a co-worker recommended Autolog. Since their quote was the lowest, I was doubtful of the quality of service. This opinion was quickly change... [ More ]
    Rating:
    Poster:Millie
    Date:4/2/2007 10:03:00 AM
    Subject:stay far away from this company!
    Review:This company was contracted to transport my car to California. It took them 27 days to do it, which was 14 days later than promised, and it arrived with the radio stolen and the windshield cracked!!!! Then they told me that they did not want to rei... [ More ]
    Rating:
    Poster:Barbara
    Date:3/15/2007 6:18:00 PM
    Subject:Very Satisfied!!
    Review:My hat's off to everybody at Autolog whom I spoke with plus everyone else who were involved in the pick-up and delivery of my Florida to New Jersey reservation #134019. Lucia, the girl who took my reservation at Autolog and Kenneth at Allan's... [ More ]
    Rating:
    Poster:Michael Sica
    Date:2/7/2007 11:06:00 AM
    Subject:service
    Review:very personable and efficient secretarial staff --answered all questions and followed through on request s dispatcher called to inform date and time of delivery- -- invoices and recipts were properly executed -- car arrived in good order--no damag... [ More ]
    Rating:
    Poster:LEN MISKIT
    Date:1/29/2007 4:38:00 PM
    Subject:Chrysler minivan
    Review:I needed to transport my Chrysler minivan from New Jersey to California to Hawaii. The van was new with only 500 miles on the odometer. I wanted to ship the van enclosed to be certain that it arrived in perfect condition, the same as when it left N... [ More ]
    Rating:
    Poster:Ron
    Date:12/19/2006 1:18:00 AM




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