Advanced Logistics 
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49 ratings & reviews posted
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| Barry is a big Fake...Andy is a pain to deal | | This guy barry is a big fake and an ASS#@$#@$ . He lures customers by sending emails with low costs initially. Then adds extra amounts from $75 to $150 in the form of fuel surcharge and my ass...etc...
Andy doesnt know how to talk politely at all.... [ More ] |
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| Horrible experience | | I spoke with Barry 3 weeks in advance and he gave me the run down of how the cross country pick up and drop off will go - but it was very far from how it actually worked. Once they got my $200 deposit, my contact changed to a foreign man who was har... [ More ] |
|  | | Alana | | 6/18/2008 5:24:00 PM |
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| Car ship | | I was quoted, and assured, that there were no hidden costs, and that the shipment would be 'door to door'. The sales person advised me to sign the contract early, and pay the $200 deposit so the rising gas costs would be locked in and there w... [ More ] |
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| Advanced Logistics | | This company is dihonest. Do not use them. They promised ther would be no upcharge and increased the cost by 150$. They treated us poorly and were very nasty. There are many good companies be smart and STAY AWAY. [ View ] |
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| bait and switch? Horrible people | | Awful, rude, not forth coming--I called for a price, I was quoted $600 so I agreed. Got a phone call and they said it was another $48 for tax, we argued that he told me that the $600 was the complete priceand no hidden charges but to no avail ......... [ More ] |
| | | Jim K | | 5/27/2008 8:14:00 PM |
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| 03 saab 9-3 | | this company was not honest about anything--they will promise you that the vehicle will be picked up in 2-3 days, and it wasn;t. they do not stay in contact with you, to let you know anything different..you have to call and call, and customer service... [ More ] |
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| Bait and Switch Contract Price | | The original quote was $745, but he upped it to $795 when I signed (stating fuel increase). One month later, I ended up paying almost 50% more, or $1,060 before they would release the car! Andy was rude and short with me. He cancelled my origin... [ More ] |
| | | Karen | | 5/24/2008 11:08:00 PM |
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| Late, poor communication | | While I understand that delays happen due to weather, mechanical problems, etc., none of this was communicated properly. I was promised pickup on May 9th, but the car was not picked up until the 19th. The car was not delivered until the 25th. Therefo... [ More ] |
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| Transport Parts Car | | Contracted to transport 1969 Ford Ranchero from TX to SC on 4/28/08. Contract price was $640 + $51, total $691 I paid $200 deposit, my math says $491 due at delivery. Had trouble with Andy not returning calls for pickup date, finally got e-mail on 5/... [ More ] |
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| Mass to IL NO TROUBLES! | | Excellent! Car moved on time and within budget. Make sure when hiring a mover that you read the contract and read it about three more times so that you understand it. If you have questions, ask! I had questions and called for answers. I wrote these... [ More ] |
|  | | Kelly | | 5/16/2008 1:27:00 PM |
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| Lies, and more lies | | Its apparent who these 5-star givers are (either they were paid off by the company, or they are actual employees). Never, have I been lied to so many times in a day. For starters, I go online to get a quote for shipping my car. Once submitted, I s... [ More ] |
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| customer service | | BAD! BAD! BAD! After leaving $200 deposit, the car was not pick up on the arranged date, Advance Logistics never contacted me to explain what was going on, when I contacted them, I was yelled at on the phone, by a contractor man whose name is Andy... [ More ] | | the name listed on the review matches no customer of ours, again this might be a competitor. We have written to transport reviews about this matter. [ view ] |
| | | GUIDO VERGARA | | 4/26/2008 7:12:00 PM |
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| move from maryland to arizona | | from the beginning to delivery the staff of Advance Logistics tracked the vehicle and advised me as to when the car would be delivered, after transporting many cars from coast to coast and using many companies I found Advance to be the most professio... [ More ] |
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| THis is a very shady company!!! DO NOT USE THEM!!! | | Well to start off, i placed my order well over two weeks before it needed to be pick up, the truck arrived 1 week late at mid-night. No one called me to let me know what was going on, i had to call every single day and try to speak to a live person. ... [ More ] | | unfortunately please sign the orders without reading anything, everything in our order form is self explanatory, nothing is hidden and there is nothing in small print that cannot be read.
these kind of people refuse to read, and if there is someth... [ More ] |
| | | Daniel | | 4/23/2008 10:35:00 AM |
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| Deception!! | | I contracted with advance logistics to move a car from California to Iowa. I signed a contract with Advance and for them to transport my vehicle for $889 and I paid a $200 down payment. My balance owed was $689, and my car was to be picked up on marc... [ More ] | | To answer this customer in the only language that he would understand, any charge that he paid was fully substantiated in the shipping order terms and conditions and signed for by the customer [fuel surcharge of $75.00, paragraph #3 of the terms and ... [ More ] |
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| ripped me off 330 beyond the quoted price | | This guy is a total rip off. He will quote you one price and at delivery asks for 330 more. he will threaten to drop your car at a terminal if not paid the charge he asks. On the top this Andy guy is a liar and is very rude. dont use this service. [ View ] | | actually we are unable to respond to this review since evidently the customer is incognito and does not wish to give his name or order number so that we can identify him and be able to answer the review. [ view ] |
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| good job | | I was very happy with the service from the beginning to the end- the men that picked up and delivered the vehicle were extremely nice and extremely happy and we were very satisfied with the overall service...
you should definetely choose them! [ View ] |
| | | meredith | | 3/15/2008 8:06:00 PM |
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| customer satisfaction | | The carrier, Az auto transport was excellent/ Driver (Paul) did great jon both on pickup and delivery. Very well satisfied with Advanced Logistics servive and cooperation [ View ] |
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| Missing radio controll panel | | Radio controll panel was placed in the trunk of car during tranport and when car arrived at the delivery location a red indecator ( red flag ) was hanging out of the trunk and the radio contoll panel was missing from the trunk. Asked transport person... [ More ] |
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| Best Price I found for cross country transport! | | The whole family was moving from California to So. Carolina. I called at least 15 companies, and Advanced logistics was the lowest quote I received. So, finally I decided to go with them and was very pleased. They also gave great customer service, ... [ More ] |
| | | Julie Johnson | | 3/7/2008 1:58:00 PM |
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| Ripped Off by Advanced Logistics | | Advanced quoted me $785 for the move. When I called and advised it was inoperable, they indicated it would be another $50-100 at the discretion of the driver. They said that I needed to give a $200 deposit and they'd get me the contract. Cont... [ More ] | | This customer was fully aware of all the charges including the fuel surcharge of $50.00 [paragraph#3]of the terms and conditions which he signed, the other items were included in the terms and conditions as well [in operable vehicle fee, could be $20... [ More ] |
| | | Ripped Off Customer | | 3/3/2008 10:51:00 AM |
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| Horrible!!!!!!!!!!!!!!!! | | I dont know where to begin. We will start with my car shipping quote of $725. Awesome deal, I thought to myself. So I go ahead and give a $200 deposit to hold that quote. And let me tell you I never signed any papers! Next thing I know, Im on th... [ More ] | | I have been trying to talk to this customer for over a week and a half, only once we were able to speak to him and he had promised to fax the paperwork back, well you can imagine he never did.He was sent the shipping order and terms and conditions at... [ More ] |
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| misrepresented | | I agreed to have my car shipped from California to my address in Texas for 589.00. door to door. i made a deposit of 200.00 by card on the phone to Barry pollack. When i got the contract by email, the deposit did not show up, so after numerous calls ... [ More ] | | The contract is a pre designed program which is provided by a company in California, it does show the deposit, but the customer could not understand where.
The customer never called us to question a delivery point of 60 miles from his house, so we c... [ More ] |
| | | Richard | | 2/12/2008 10:59:00 AM |
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| Great Service | | Used this company to move my car from New York to LA. They have excellent customer service and vehicle was picked up on time, and in LA in 7 days. (Unheard of with most companies) Have used other companies in the past and they were not nearly as prom... [ More ] |
| | | Peter | | 2/10/2008 3:01:00 PM |
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| UNAUTHORIZED Transaction of Debit Card | | To start this review I spoke with a gentleman named Barry Pollack. Our 20 minute conversation mainly consisted of him assuring me my debit card would not be charged. He then went on to tell me that he ould email me a contract, I was to review the con... [ More ] | | This person is insaine, she called and booked an order to ship her car, at the same she gave a credit card for the deposit, the next day she called and gave us some ubsurd story that she wanted to cancel, we in turn said fine and that we would credit... [ More ] |
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| The best in the industry | | I was made to wait for almost 2 weeks by an another company and then in frustration i emailed Andy for the quote and the earliest time he could pickup the car. He responded back with someone on hold to pickup the car the next day. So the pickup happe... [ More ] | | This person is insaine, she called and booked an order to ship her car, at the same she gave a credit card for the deposit, the next day she called and gave us some ubsurd story that she wanted to cancel, we in turn said fine and that we would credit... [ More ] |
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| Performance | | An issue arose from the fact that a price for the service was quoted at $583 and charged at $633. The additional $50 was buried in a paragraph within the contract (for additional fuel costs) and it was not clear as to whether it was included in the ... [ More ] | | The customer was fully aware of the charge, he signed the shipping order and the terms and conditions which discloses the $50.00 to be charged for the fuel. "You know what they say ignorance is bliss" The customer should have read the shipp... [ More ] |
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| transport from nj to nv | | great service knowledgable staff worked with me every step of the transportation process.Was able to answer questions in a timely fasion.Carrier handled my vehicle with care and professionalism during pick up and delivery.
Highly recomend this ser... [ More ] |
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| These Guys are Thieves if You Ask Me | | After being pestered by them after submitting a generic "get a quote on line from one source and several quotes came" site I decided to answer the dozen or so emails from Advanced (aka VIP) and talked with Barry who seemed to set my senses ... [ More ] | | first of all where this customer gets his information that Vip is the same as advance I dont know. As to his shipment he called and gave the order to our salesmen as well as a credit card to secure the spot on the truck. When we sent the truck that w... [ More ] |
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| rip off | | i was contacted my barry after getting quotes off the internet. first call i told him i had a better price. he said he will talk to his boss to see if he could do better. came back with a better price which was not the lowest but said the car coul... [ More ] | | Everything that was charged the customer was disclosed either verbally or over the phone, no one charges anything that was no due. The amount that was charged was fair and the delivery was on time. The customer signed the shippinf order knowing all ... [ More ] |
| | | drew | | 12/19/2007 9:09:00 AM |
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| car transport | | I WAS PROMISED THE MOON UNTILL I PAID THE $200.00 DEPOSIT MY CAR WAS TO BE PICKED NOV. 15 HERE IT IS NOV 21 AND STILL NO TRUCK AVAILABLE WHEN I CALL THEY SAY THEY WILL CALL WHEN A TRUCK IS AVAILABLE AND HANG UP. I AM NOW LOOKING FOR A COMPANY WHO OWN... [ More ] |
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| Caution!! DO NOT USE THIS COMPANY! | | I recieved a quote from Robin of $500 with taxes and all it totaled$525 and required a $200 deposit. The truck was not picked up on the date as promised. After no phone call from the company we contacted them the day later and Robin said that they ... [ More ] | | first of all Robin is no longer with the company, as far as the deposit again this is another know it all, how this business works and how much we make on each order. As to the circumstances surrounding the order, we do not know what happened, if ind... [ More ] |
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| Jesup, GA to Seattle, WA | | Robin did an excellent job setting everything up...the car was picked up on the 29 Oct 07 and delivered on 3 Nov 07. West Eagle Express did an excellent job moving the vehicle with no problems or delays...I would highly recommend Advance Logistics to... [ More ] |
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| ford mustang | | I recieved a phone call on September 19th that this company could pick up my car and deliver it to my door for $475.00. A $150.00 deposit was required. It seemed like a good deal. After my vehicle was not picked up on the first pick up date I contact... [ More ] |
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| Happy Experience! | | After reading various reviews about bad experiences with I waqs pleasantly surprised by my experience. Everything was done completely professionally and exceeded my expectations at a very fair price. I think a lot of the previously bad experiences I ... [ More ] |
| | | Bruce S. | | 10/3/2007 5:06:00 PM |
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| Auto transport | | This was my first attempt to move a car. The contract was signed on 6-26-07 and first pickup was 6-28-07. The first driver called would not deliver any further south than Chicago, IL. Several days later 2 different drivers responded (on different ... [ More ] | | this customer never disclosed tous that the vehicle was a hearse,which would be 1 1/2 times the length of a normal car.When the first driver arrived he saw that this was a hearse and had scheduled for a car on the trailer, thus he could not fit the v... [ More ] |
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| TERRIBLE SERVICE | | TERRIBLE SERVICE ,WHATS EVEN WORSE ,BAD COMMUNICATION ,THE WOMAN ROBIN, SEEMS LIKE SHE DOES'NT REALLY KNOW WHATS GOING ON .I HAD A LOT OF CARS SHIPPED IN THE PAST ,AND THIS IS THE WORST{ BROKER }TRUCKING COMPANY I EVER DEALT WITH .SHE TOLD ... [ More ] | | We cannot guaranty any pickup or delivery date, we do not own the trucks, this is clearly stated in paragraph #1 of the contract terms and conditions. According to the DOT rules we have 30 days to deliver a car, and at anytime during the transport th... [ More ] |
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| Stole my $400.00 | | My suggestion is "CAUTION" these people are rude and liars. In my opinion,you would have to be crazy to deal with them. I wish I would have check BBB and transport ratings online first. They gave me one quote, took my $400.00 deposit and la... [ More ] | | Just to make all you customers aware this man's money was returned to his bank account. We were the second company he had contracted with which leads me to believe that this customer would never be satisfied with any company that moved his car. [ view ] |
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| Transporting Avalanche | | Excellent service from start to finish, Driver arrived on time 2pm july 3rd as scheduled, I recieved AValanche Julyth 3 pm, no damage or problems. Just wish dispatch would contact you and give update when truck was picked up and ETA of delivery. Over... [ More ] |
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| Horrible Experience | | I was quoted $950 to move my Honda Pilot from Newport, RI to Pt. Mugu, Ca. When I set the move up with Advance Logistics in early May I told them that I didn't care how early the car was picked up as long as it was to California by June 13. They ... [ More ] | | Unfortunately there is not an abundance of truckers who want to go to Pt. Magu, so customers money was refunded. In addition, this customer called every day to find out status and drove us crazy. [ view ] |
| | | Cory | | 6/20/2007 12:32:00 PM |
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| Unbelievably poor | | I have been in the transportation industry for over 15 years, and have dealt with brokers on a daily basis. Placed order on 5/23, (1 week before first available pick-up date of 5/30), and was told finding a truck would be no problem. Called on 5/31... [ More ] | | First of all the people in New York are by far the b est in the country and
since the "gentleman" was originally from NY it's strange that he hasn't
lost his nasty and profane attitude. This order was immediately cancelled
when ... [ More ] |
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| terrible | | well i paid them on may 7th she said it would be picked up within 7days well on the 14th some driver for jaba called me and said he could not pick it up until tuesday. then on later on monday he called again and said his truck is broken cant do it. c... [ More ] | | Mike booked the transport on the 7th for the 14th of May. On May 14
the first trucker Jaba Auto was supposed to pick up the vehicle called
us and told us the truck broke down, we proceeded to obtain another
trucker Advensed who could not pick up ... [ More ] |
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| vw from fl to chicago | | Excellent service as the agent and trucker kept in touch before and after delivery to my daughter.I booked 2 weeks in advance after few comparisons on line and found that this worked well. Trucker very careful and daughter said she was pleased as it ... [ More ] |
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| No-show | | A "deposit" check of $300 was mailed several weeks before scheduled pick-up. We were unable to reach them after that point; no phone or email contact is available. Good bye $300. [ View ] |
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| Move never happened after 1 month advance notice!!! | | I called the day of pickup cause I was never contacted by the driver. I was told they would call me back in 15 minutes but never did. I called them back and they told me the driver never made the trip from Maine. That was not their problem and I agre... [ More ] |
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| You have to understand | | Until I understood what the Auto broker does, I really thought I was being screwed over. they gave me a quote then a week later told me they couldn't honor it. Sounded like I should hate the company and I did, but then I realized they do not do... [ More ] |
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| poor service | | Do not use this company, they will make promises that they know they will not keep. Remember you get what you pay for. Poor attitudes with the brokers, liars and unresponsive to your order. [ View ] |
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| excellent service | | It was a very pleasurable experience dealing with Advance Logistics, the customer service people were very helpful, and guided us through the entire move. The transport price was average, not the cheapest nor the most expensive. The driver was except... [ More ] |
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Valley Solutions, Inc.