1st Call Auto Haul  | |
| Location: | 34 Adams Place
South Weymouth, MA 02190 |
| Phone Number: | (888) 607-1999 |
| Secondary Phone Number: | (617) 639-5035 |
| Website: | http://www.1stcallautohaul.com |
| Email: | eric@1stcallautohaul.com |
| Time On Site: | 6 Year(s), 3 Month(s). Since 11/22/2005 4:12:00 PM | | FMCSA Licensing: | MC-491643 | Authority | Status | | Common Carrier | Inactive | | Contract Carrier | None | | Broker | Active | |  View government license and insurance information. | Company Type:
(Interstate) | Broker
** This information is generated by the FMCSA Information ** | Other Names:
(using or used this MC number) | Car Carrier Direct | Knickerbocker Auto Transport | | | | | We Are A Nationwide Auto Transport Specialist. The Owner, Eric Sailer, Has Been All Over The Country Hauling Classic Automobiles, Snowbirds, eBay Purchases, Lease Returns, Auctions Vehicles & Family Cars For 1000s Of Customers. He Knows All The Routes, All The Back-Hauls, & He Keeps In Close Contact With Many Of The Best "Mom & Pop" Carriers In The Nation. We Do Not Strive To Be The Biggest Company On The Web Nor Are We The Cheapest. We Do, However, Make Best Efforts To Ensure ALL Our Transports Are Timely And Without Incident. Our Track Record Proves It. We Work To Understand Your Needs, Educate You On Our Process, And Hire The Best Drivers To Execute The Transport Plan. We Believe Smaller Carriers Provide The Best Service Because Owners Of Small Trucking Companies Can Better See A Correlation Between Fair Pay, Timely Transports, Well Maintained Trucks, & Happy Customers.
We Provide Honest, Professional Answers To Your Auto Transport Questions. Make Us Your 1st Call!
Note: 1st Call Auto Haul Has Never & Will Never Compensate It's Customers For Any Review They Choose To Write On This Website. Further, We Are One Of Just A Handful Of Companies On This Site With No Negative Reviews. |
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Have your own experience with 1st Call Auto Haul to share? Click Here to add a review. Overall Rating (Last Two Years*): 
110 ratings & reviews posted
Do The Reviews Accurately Represent This Company?
1st Call Auto Haul reports that they have an average of 900 customers per year. Currently, this site has 44 reviews posted by individual customers for the past 365 days. So approximately 4.89% of 1st Call Auto Haul customers have posted a review.
This means that 95.11% percent of their customer’s opinions are not represented on this site. |
| Professional Service! | | I used 1st Call Auto Hall to help me find a dependable carrier for my car from Miami, Florida to Massachusetts. Customer service was professional and very helpful. My car arrived in good condition. I recommend 1st Call Auto Hall. [ View ] |
|  | | Heather | | 2/3/2012 9:46:00 PM |
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| good in shipping time arrangement | | Kindly to arranged the available shipping time. The arrived time was scheduled and infromed the day before the car arrived.
One thing that can be improved is that the payment. We should pay in cash about 650 when the car arrived. It caused some di... [ More ] |
| | | TZE-TA HUANG | | 12/12/2011 4:36:00 PM |
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| 1st Call Auto Hall and Eric S are wonderful | | Eric Sailer at 1st Call Auto Haul made the entire car transport experience SO EASY,
and so seamless!
Our car was going from Boston, MA to San Fran area, CA.
He was extremely knowledgeable and careful and conscientious and honest.
He spen... [ More ] |
| | | Lisa | | 11/14/2011 7:11:00 PM |
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| great experience | | Great experience and staff was helpful from start to finsih. Will use again and recommend to others. Thank you. [ View ] |
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| Excellent all around | | I was wary of auto transport services since this was my first time moving a car across states lines. After reading all the glowing reviews here I was hesitant because it seemed no one reported anything bad. I decided to give it a shot and everythin... [ More ] |
| | | Tony D | | 11/5/2011 1:50:00 AM |
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| car transport | | The request to transport our car was effortless from my first call with Eric at 1st Call to the delivery in Cleveland The car was picked up two days after I spoke with Eric. The price was fantastic, much less than what other companies wanted to cha... [ More ] |
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| Great Experience! | | The best! I had to move my car from Mass to Cali at the end of August. I contacted another company first, which totally wasted my time. I called Eric at the last minute (before I flew out) and Eric took care of it. My car got delivered in a week (rig... [ More ] |
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| Auto Haul | | I had great success 3 years ago using 1st Call Auto Haul to transport a vehicle from CT to AZ. So it was an easy decision to use them again to transport 2 more vehicles from CT to CA. Again, Eric was great to deal with and found a quality transport... [ More ] |
| | | Bob Lorenz | | 10/6/2011 3:57:00 PM |
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| Eric is an honest man. | | When I ship my car again, I will be sure to check with Eric. He never talks down to you, like some many people in other industries, and patiently helps you understand the process. I wish plain more people were like him. [ View ] |
| | | Wally | | 10/6/2011 3:51:00 PM |
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| Definition of Great Service | | Eric provided what I began to believe was impossible in the right moment of time. Previously, I had an order for my SUV to be picked up from EZ AUTO CARRIERS. My SUV sat there for a month awaiting a pick up, however, I became impatient and started ca... [ More ] |
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| Definition of Great Service | | Eric provided what I began to believe was impossible in the right moment of time. Previously, I had an order for my SUV to be picked up from EZ AUTO CARRIERS. My SUV sat there for a month awaiting a pick up, however, I became impatient and started ca... [ More ] |
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| Honest!!!! | | I did my Google search and contacted several car carriers. Most were pretty sleezy. Many were fast talkers and hard closers. Most wanted to keep upgrading and charging more $$$$.
Eric was a breath of fresh air. He is honest and trustworthy and... [ More ] |
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| Great Customer Service | | I needed my car moved from Northern CA to Houston and so I contacted a few companies. What impressed me about First Call Auto Haul was the owner, Eric. He always answered his phone, explained the whole process, and even called me a few times to upd... [ More ] |
| | | Bryan Lewis | | 8/30/2011 9:15:00 PM |
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| Great Job | | Thank you, Got my car as stated, on time, and in perfect condition. Thank you for the great service.
[ View ] |
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| Auto transport | | The overall experience has been good. The initial setup was done very well. The delay was in picking up the vehicle, due perhaps to other constraints. Once the vehicle was picked up, the delivery was on time relative to that date. This worked out... [ More ] |
| | | Mohan | | 8/29/2011 8:26:00 PM |
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| Car shipped California - FL | | I was needing to ship my car from California to Florida on an extremely tight schedule. I called Eric at 1st call auto after getting his number from a friend. Eric answered the phone at 10pm and was extremely polite and helpful. He was able to arrang... [ More ] |
| | | Bryce | | 8/23/2011 3:52:00 PM |
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| Moving of my vehicle | | I am very pleased with the prices and shipping of this company. They also have excellent customer service. I have received my vehicle on-time and don't had any problems. If you're looking for moving of your vehicle , this is a great place to do a bus... [ More ] |
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| Transport | | Eric was very helpful and honest, I would not hesitate to call him again for service. Transport was on an owner-operator rig, closed transport for the price of open transport. Transported vehicle was a K1500 Chevy PU.
[ View ] |
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| | | Adele | | 8/17/2011 9:27:00 AM |
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| Overwhelmed | | I decided to relocate to MD from CA in July 2011. I wasn't sure if I wanted to drive or ship my vehicle. I checked vehicle transportations sites... I got a little afraid with the scam warnings and the deposit upfront fees before they even request i... [ More ] |
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| awesome | | Eric is very professional. Gave me the complete run-down of who everything would work.
I was recommended to 1st Call Auto Haul from a classmate who used them. Not the cheapest of all the quotes I got, by about 100 bucks, but it was well worth it. T... [ More ] |
| | | Andy | | 8/13/2011 12:20:00 AM |
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| Cali to Florida | | This was my very first experience using this type of service. I googled it and looked at a few companies but ultimately clicked on transportreviews.com. I hesitantly entered in all my information with fear that I would get a million phone calls. I... [ More ] |
| | | Robyn | | 8/11/2011 4:14:00 PM |
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| Timely transport | | From the time of the initial contact with Eric to the time the car was delivered to the Venice/Santa Monica drop-off point the experience and process was seamless. Eric was timely, informative, and a pleasure to work with from the moment he answered... [ More ] |
| | | Linda | | 8/9/2011 10:56:00 PM |
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| Worry Free! | | Was Great...Would use them again and tell others...Thanks 1st Call Auto Haul...You guys are easy and Great to work with..... [ View ] |
|  | | Veronica Mayhew | | 8/9/2011 8:23:00 PM |
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| Haulin | | I booked with 1st Call on 7-22-11 and the car was picked up 7-28-11. Delivery was scheduled for 8-4-11 car arrived 7-31-11!!! AWESOME communication and transporting!!! Job well done!!! Thanks for an easy and hassle free move!!! [ View ] |
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| Good reliable movers | | This is a very good auto transport. I recently moved from MA to Texas and they brought the car in just 4 days and no problem with the delivery or pickup. They delivered on the day they promised. This might not be one of those cheap movers but this is... [ More ] |
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| great service | | I shipped my car using 1st call auto hall from Syracuse, NY to San Jose, CA. I am very happy with their service. The shipping process was done very professionally. They delivered the vehicle right where I wanted and also a day before the expected ... [ More ] |
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| Thank you 1st Call | | I have used 1st Call to move 3 vehicles now. I was very impressed with Eric because he explained the entire process to me before the first transport and was very on top of returning phone calls and emails. The first transport was a little rough wit... [ More ] |
| | | Casey | | 7/29/2011 3:31:00 PM |
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| Auto transport | | No hesitation to recommend. Quick efficient and friendly service set up by Eric. We were kept informed by Ann, Dispatcher. Driver, George, was friendly and courteous. [ View ] |
| | | John Lowe | | 7/27/2011 4:30:00 PM |
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| Great and Efficient Service! | | After we were on hold for 3 weeks with another transportation company, Eric was exceptionally prompt and picked up the car withing 3 days. Great service! [ View ] |
| | | auto imports | | 7/27/2011 4:05:00 PM |
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| Prompt, courteous, honest quote | | My experience with 1st Call Auto Haul was excellent from start to finish. Eric gave me a reasonable and honest quote , he was courteous and personable on the phone he and followed up promptly on every aspect of the auto transportation process. My ... [ More ] |
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| 1st time transportation | | This was my first time transporting a vehicle. I did not know what to expect and had concerns over the fact that I didn't know the broker or the trucking company that would be performing the services. On first contact with Eric from 1st Call Auto Hau... [ More ] |
| | | Mike | | 7/26/2011 11:00:00 PM |
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| Car shipping | | I had to emergently ship my car from jersey city to GA. I quickly googled and even on a weekend could directly contact Eric. He was very helpful, honest, professional and made all attempts to ensure a speedy delivery of my car. I would use this servi... [ More ] |
| | | HappyNycgirl | | 7/25/2011 6:56:00 PM |
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| Shipping timeliness | | I selected the guaranteed pick up option with 1-2 days of the first available date and it was picked up in the afternoon of the 3rd day. However, I set the move up late, only a few days before the car was available. [ View ] |
| | | Kevin | | 7/23/2011 11:19:00 AM |
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| 1st Call Auto Haul - A Great Experience! | | We were extremely pleased with the service we received from 1st Call Auto Haul! Eric was knowledgable and took the time to educate me as a consumer. We were under a strict time constraint. Eric was able to arrange transport within an hour of me conta... [ More ] |
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| Transport 1952 Morgan | | I have used 1st Call Auto Haul many times and this last move was Excellant as were all the others. Eric Sailer, the owner, is very knowledgeable about who to use for each particular car.
This move was done by driver Chris of Lamb Enterprises. First ... [ More ] |
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| Great service | | Eric makes moving the vehicle easier by understdaing your concerns, dates etc. His prices are very competitive and he mostly knows the drivers/carriers, so can help you hook up with the right party according to your needs. I transported a BMW 530 and... [ More ] |
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| Auto Transport | | Eric was factual and honest, I recommend his services. Auto was delivered in excellent shape, driver was courteous and careful.
Kurt [ View ] |
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| Great experience. | | Eric went out of his way to accommodate our rather particular (fussy) needs.
He is very experienced and knowledgeable, and he is also friendly and pleasant to talk to.
We were contacted frequently throughout the proceedure with updates from bot... [ More ] |
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| Top notch! | | Eric exceeded my expectations in transporting a car from Colorado to Boston. He was clear & consistent in his communications, readily-available when I had questions, and kept me well-informed throughout the entire process. I can't recommend 1st C... [ More ] |
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| Last minute delivery | | Eric Sailer provided exceptionally candid feedback and effective service without BS sales gimmics. My friend and I had to move our 4 runners from Fort Leavenworth, KS to Fort Lewis, WA within a very narrow window and Eric pulled it off! From the st... [ More ] |
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| Prompt Transport! | | !st Call Auto Haul was great on getting the car out to me quickly. The next day after the order went out the car was picked up. 2 days later is was delivered. Service was quick and efficient. I would absolutely use them again. [ View ] |
| | | Grant | | 6/3/2011 10:02:00 PM |
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| Customer Service | | I will start by saying this is our 4th transport with 1st Call Auto Haul and Eric Sailer. You can depend on Eric to give you an honest answer to any question! You can also depend on him to go the extra mile when it comes to customer service. I wo... [ More ] |
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| Professional, Courteous | | Very satisfied with the transport. Arrived on time, actually picked up at the earliest of my time " available windows". Plenty of communication. No "hide and seek", answering machines or "phone tag" with both the Bro... [ More ] |
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| OUTSTANDING SERVICE AGAIN | | I want to thank Eric once again for his outstanding service and professionalism. This is the 4th time I have used him to coordinate transport for a Mitsubishi Lancer Evo and each time he took great care in finding a reputable and safe transporter fo... [ More ] |
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| Highly Recommended | | The best experience I've had shipping a vehicle. PLEASE DO NOT CHANGE YOUR BUSINESS MODEL!!!! I love only working with one person! Eric was very professional. When an issue arose regarding the delivery location, Eric secured storage at another sh... [ More ] |
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| Great Service | | Erick was great; I will use his company with no doubt, he was honest and so helpful, we had a delay but it was my fault, and with all professionalism he worked the solution with me, I really will recommend [ View ] |
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| Top Service | | We've used 1st Call Auto for three transports and would not look elsewhere after some bad experiences with other companies. The pricing seems to be right in the middle and most of all, Eric is a pleasure to work with. [ View ] |
| | | Lynne | | 12/11/2010 10:42:00 AM |
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| Excellent service | | 1st Call Auto Haul not only fulfilled the service I expected, but surpassed my expectations. Everything was very clear since the first call. The carriers they work with are excellent people that really understand what you are going through.
I had ab... [ More ] |
| | | Jerry | | 12/11/2010 10:29:00 AM |
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| Move of inoperable 1966 Ford Mustang | | I contacted Eric Sailer of 1st Call Auto Haul on Tuesday after reviewing a number of auto transport companies reviews and ratings. The reviews and ratings for Eric Sailer were very positive and convinced me to try him. He had a transport company th... [ More ] |
| | | Scott | | 12/6/2010 1:19:00 PM |
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