| auto move | | I was referred to 1 shot by a friend and was totally satisfied. The communication of the transaction left no questions open. they actively called before during and after pick up and did everything that they were supposed to. I would definitely use ag... [ More ] |
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| Very poor service | | Never did get my car from them. After waiting for 6 weeks and then nothing, I could not even get them to call me back. Every time I would call there was always some excuse not to help me. So after 6 or so weeks I told them I would help them out and s... [ More ] |
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| So Simple! | | I'm new to all this moving stuff being that I been living at home with my parents all my life. So when it was time for a change of lifestyle, I sort of panicked cause I thought it was going to be a mission. Thankfully, for the transport of my car, I ... [ More ] |
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| Solid performance. | | What can I say this company did what they said they would do. I almost went with the lowest company and 1 Shot took the time to explain in detail how the industry works. All the horror story's you here are 95% a price issue. They weren't the cheapest... [ More ] |
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| Perfection!!! | | 1 Shot transported my vehicle from Washington to the east coast in 5 days. Team drivers....unheard of in this industry. I am referring all my fellow soldiers to this company. Outstanding! [ View ] |
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| Thank God!!!!! | | Excellent from beginning to end. David in customer service is an angel sent from heaven. He doesnt always return y calls but I know he is busy. Because when I call in someone always answers and gives me an update. When I do get intouch with Dave you ... [ More ] |
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| Great Customer Service | | I sold my vehicle to my cousin in New York. He was in desperate need of a car so I was trying to get it to him as quickly as possible. I contacted One Shot Express because my friend recommended them and said they were a great conpany to use to transp... [ More ] |
|  | | Anibelle Santos | | 1/24/2012 11:42:00 AM |
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| TOTAL RIP OFF - POOR SERVICE | | Dave promised to have cars delivered by Jan 5th; they were hired and paid a deposit on 12-22-11 and said it was not a problem locating drivers. The cars were not picked up until Jan 6 and not delivered until Jan 20th (2 cars) one damaged and the oth... [ More ] | | how did we rip you off Doug? Why did you let the carrier load your vehicles if we were late? Are you blaming us because the carrier had an accident? they are governed by the USADOT and you are already working with the insurance as far as your e-mail. [ view ] |
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| Winch needed for broken engine on our truck | | Only hiccup was we agreed that the driver MUST have a winch to pull the truck onto the trailer because our truck's engine was broken, and driver said he doesn't have a winch. So I called a wrecker who pulled it up for $140 over what I expected to pay... [ More ] |
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| GREAT EXPERIENCE! | | The driver John Van Dam is one first class driver. The car came from warm to extremely cold, like 20 below zero. John had the curtousy of calling the previous owner to see if the car had antifreeze in it. I bought the car as a surprise for my hus... [ More ] |
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| GREAT EXPERIENCE! | | The driver John Van Dam is one first class driver. The car came from warm to extremely cold, like 20 below zero. John had the curtousy of calling the previous owner to see if the car had antifreeze in it. I bought the car as a surprise for my hus... [ More ] |
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| Classic car transport by "1 shot exp." | | Greg(my contact)at "1 Shot" was honest,straight foreward,very knowledgable about the CLASSIC
CAR TRANSPORT BUSINESS. A fair price was established, and a time frame was established,for pick up and delivery,with the opertunity for an earlier... [ More ] |
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| Good Service | | Good service, by far the lowest price. Car delivered on time. I would definitely use them again. The car was transported undamaged. Good contact by phone and email.
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| Smooth Transport | | Jessica contacted me with the quote to move my vehicle. I received 7 quotes in total, out of all 7 One Shots was not the cheapest nor was it the most expensive so i decided to book it with them. They told me my car would be picked up on Saturday and ... [ More ] |
| | | Michelle Sanchez | | 1/18/2012 12:18:00 PM |
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| Did Not pick up as promised | | I had contracted with another transport company but they had not provided transport and I was running out of time. I received an email from 1Shot Express that a transporter was nearby. I immediately responded and after being promised THREE TIMES tha... [ More ] |
|  | | R Luebbers | | 1/17/2012 2:01:00 PM |
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| Always Come through! | | I have used 1 Shot Express more then one time, since I travel back and forth from Florida to California for work. I remember the first time I input an online request and wanted to pull my hair out after all the rude incoming calls from what seemed to... [ More ] |
| | | Tiffany L. | | 1/15/2012 1:34:00 PM |
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| General | | Of all the options Richard was very knowledgeable, honest, and straight forward on the process and made sure there was no hidden details and we fully understand. Unlike Door to Door and other companies who either didn't follow through on what they p... [ More ] |
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| Very satisfied customer, | | They sent me an email at they had a truck in my neighborhood. I thought it was just an attention getter so you would call them but it hasn’t they picked up my car within the hour and delivered it 4 days later. The person I spoke with on the pho... [ More ] |
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| 1Shot is WINNING!!!!! | | I submitted a quote recently to get my vehicle shipped from Jersey to Florida.I received several calls from different companies,the more calls I got the better the prices were getting.I was amazed on how competitive this industry was,I mean some comp... [ More ] |
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| Descent Price with service | | 1 Shot Express was referred to me by a friend and I know why. They actually care about the customer before making money. At least that was the feeling I got. Thanks guys for doing right by the customer. [ View ] |
| | | Larry Walsh | | 1/12/2012 9:45:00 AM |
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| Lousy | | PLEASE I BEG YOU DO NOT USE THIS COMPANY THEY DO NOTHING BUT LIE TO YOU,, THEY TELL YOU THINGS THAT AREN'T TRUE, THAT IS IF YOU CAN EVER GET SOMEONE, I AM NOT PEED ABOUT THEM NOT GETTING MY CAR, I'M PEED ABOUT THEM LYING TO ME,, WHICH THEY DID OVER ... [ More ] |
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| Professional Company. | | I transported my nieces car from Arizona to Georgia. So she could go to school. They were delayed 1 day however they has the professionalism to call me and update on the delay. Which is more than I can say for some other companies. Vehicle arrived 1 ... [ More ] |
| | | Joe Stephanopolous | | 1/11/2012 9:40:00 AM |
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| Nothing but the best! | | ! shot express has 3 kinds of service Expedited pick up within 48 hours, regular within 4 days and a new service price would be borderline low. They post you up at a lower price and try to save money. If you want your vehicle picked in an timely fas... [ More ] |
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| Excellent!!! | | I had such a bad experience with a different company, i was lucky to find 1 shot express transport at the last minute. i had one day left before i had to fly back to california, my car needed to be in a truck already. 1 shot expess did more then i co... [ More ] | | Dear Ms. Garcia we want to thank you so much for such a nice comment. We are very glad to have lived up to your expectations.
From all of us here at 1 shot express we wish you "Feliz Navidad" Thank you. [ view ] |
| | | Cindia Garcia | | 12/18/2011 7:00:00 PM |
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| This company was a lifesaver | | My best friend was in a tough situtation and I had to get her car shipped ASAP. The lastest was next day. I knew It would be tough calling a company asking today for tomorrow and also giving no time frame for pick up because I would be out of town by... [ More ] | | Thank you very much for taking the time to write such a nice comment. We sincerely appreciate it Ms. Dequina. We are very happy to have been able to serve you. [ view ] |
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| Ford F-150 | | 1 shot left me a message and e-mail me a quote to transport my pickup. As I was gathering information I got a phone call reminding me of my quote and the price. I went to work, looked them up and called them. I was impressed with the company setup a... [ More ] | | Mr. D'salvo, we sincerely appreciate this very nice review. Thank you so much for taking the time post. To you Sir and your family we wish you a very merry Christmas.
Thank you. [ view ] |
| | | Benny | | 12/13/2011 5:27:00 PM |
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| Trustworthy And Pros. | | Wow! Is the best thing to say here. Very impressed and happy. Vehicle was picked up and delivered withnin 5 days of me placing my order. I was screwed around by showtime and door to door. Before 1shot came into the picture. Thanks 1 Shot for not low ... [ More ] | | I was expecting your review Mr. Finley, you are such a gentlemen and we appreciate your kind comment. Thanks again Mr. Finley. [ view ] |
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| Never Trust this guys bad | | 10/26/2011 I placed in order 2 cars from New Jersy to California first they charge twice for making 2 orders for it each $150.00 after that they never moved the car After 21 days waited on 11/15/2011 talk to David about it cancelled it David said his... [ More ] | | We are so sorry things did not worked out the way you expected Turu. [ view ] |
| | Turuu  | | 12/13/2011 9:29:00 AM |
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| 1 Shot express transport rocks | | I utilized services of 1 Shot Express Transport LLC in November 2011 to transport my car from Plano, TX to Cuppertino, CA. The service was on time, the quote was reasonable, the driver's attitude was great.
Above all Richard at 1 Shot Express Tran... [ More ] | | Yes we do Amit, we rock. Thanks so much for taking the time to post this excellent review. We appreciate it and your business. Thanks again. [ view ] |
| | | Amit | | 11/28/2011 4:45:00 PM |
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| 2008 Volkswagen | | The car was shipped to my daughter. The driver was very helpful and courteous. He showed up at the pickup spot two days late. The car arrived on time and as clean as I shipped it. Everything left inside as still there. The price was fair and competit... [ More ] | | You are too kind Ms. Davis. You may not imagine how much we appreciate our customers taking their time to write these nice comments. Thank so very much. [ view ] |
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| Very Satisfied | | When moving my parents car I got so many call It kind of confuse me and I realized I had to do some homework. When I was approached by Randi she answered my questions and explained the a few things about this industry I was able to understand the gra... [ More ] | | Thanks again Mr. Raffa comments like these mean a lot to us. We are very happy to have serve you well. [ view ] |
| | | Aron | | 11/23/2011 8:14:00 AM |
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| Excellent is all we can say... | | From the moment we were contacted to receiving the vehicle. Fernando is a true gentlemen. He was able to answer all our questions and after our vehicle was picked up, Leo kept the communication open letting us know he will be arriving a bit earlier. ... [ More ] | | Thank you very much Jay, we appreciate you taking the time to post these nice comment. [ view ] |
| | | jthio | | 11/22/2011 9:38:00 PM |
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| Not bad at all. | | I was flooded with phone calls when I requested my quote. 1 Shot was the only one that explained everything in detail. They explained the low ball companies and what they do. They told me to keep there number in case I tried one of the low baller' an... [ More ] |
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| High End COmpany | | Great company if you have a high end vehicle. They treat it like it's there own vehicle. Awesome brand new state of the art truck and trailer. Highly recommend to customers with expensive vehicles. [ View ] |
| | | Jim W | | 11/12/2011 11:26:00 AM |
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| Absolutely Awful and Dishonest | | My husband and I used this company to ship his vehicle from California to Texas when he was being deployed. We did not have any issues. BUT, we used this company again to ship his truck from Texas back to California when he was returning from deploym... [ More ] | | I'm going to resume your false complaint in a few words. Vindictive just like all the other negatives post here and yes, the ones to come. Very few honest negative complaints and those are welcome yours is not.
I will fax the results of this transaction to whomever wants to see what goes on behind closed doors.
This customer was picked up two days after placing the order and was kept informed of all the details and vehicle was delivered on time. I can't figure out what else the customer wanted nor what prompted her to series of lies. [ view ] |
| | | Lacey H | | 11/9/2011 2:24:00 PM |
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| Smooth Vehicle Transport. | | Just wanted to say this is a great company. Vehicle was picked up on time and delivered early. Thanks for your help guys. I really appreciate it I will be referring my Friends and Family as they are snow birds as well. [ View ] |
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| 1 Shot Express Transport LLC | | When my first carrier failed to show up as promised, I started over with 1 Shot Express. What a mistake. Richard promised my cars would be picked up on Sat or Sun which was important as I was committed to leave NYS at a certain time and didn't have a... [ More ] | | except for one little detail Mr. Hoffman. You failed to say that you booked with more than one company while in contract with us. Quite a few people do that trying to outsmart the system, make people work for free on your behalf and use whom ever gets there first without regards to drivers paying for their fuel and expenses to pickup your vehicle. There is always two sides to a story sir. [ view ] |
| | | Bruce Hoffman | | 11/8/2011 1:57:00 PM |
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| Thanks Randi and Alex | | I recommend 1 shot express to anyone! very Knowledgable and the price is GREAT!!
In the near future I would use them again. keep up the good work!!
Alex,(Transpoter) Fast and Furious THANK YOU!!
Jae
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| Car Delivery | | Great customer service and the cost to transport could not be beat. (WI to FL = $650 door to door) Very friendly contacts and driver. If ever needed, I would not look elsewhere.
Thank you to 1 Shot Express Transport, LLC for making my life easier... [ More ] |
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| Delivered as Promised | | My vehicle was to be picked up on Wednesday but the transporter came Monday. Nice driver. Vehicle got to Philly on Thursday and I was contacted letting me know they would be dropping my vehicle at my Philly address on Thursday but I requested they ho... [ More ] |
| | | Stephanie | | 10/1/2011 6:50:00 PM |
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| Talk about a run-a-round! | | Called to set up the shipment and was told by Richard that the vehicle would be picked up the following Sunday, told him that was not possible because the dealership where it was at was closed. He told me that it would be picked up by Monday, then. ... [ More ] | | Not exactly Ms. Neff, this sounds more like a vindictive customer who usually take this approach however I will post the full e-mail so readers can see what really happened.
Please refund my deposit as of right now. I have found someone more dependable to ship the vehicle. You did not meet your part of the deal and did not even have the curtsy of contacting me with any type of update or notice. I will expect the funds to be credited back today.
Thank you
Mindy Neff
On Fri, Sep 30, 2011 at 6:25 AM, 1 S.E.T. Support Team wrote:
Hello Ms. Neff. Please accept my most sincere apologies for all the inconvenience. Today is the final day of your contract and what you probably did not know is that our policy is, if we do not move the vehicle your deposit is fully refundable. This e-mail is your proof that you will get your money back.
Unfortunately Ms. Neff sometimes we get a dry route, meaning, not enough trucks if any for a while. The carriers running the route are mostly at one end and it delays the transit for others. Please allow me to take a look at order and I will have David call you and let you know exactly what to expect and then you can make your decision. David went home early yesterday because he was ill however he failed to have someone call you with and update.
If you noticed in those sites you are referring to Ms. Neff the complaints come from people who have double booked and or in some manner breached their agreement but I sincerely appreciate you contacting us first, this way we all know where we stand.
Thank you Ms. Neff and I can’t stress my apologies enough.
Sincerely,
1 Shot Express Transport Team
954-874-0940
888-63-1SHOT
To: support@1shotexpress.com
Subject:
To whom it may concern,
I have tried all week to get answers from you concerning my shipping order. I was informed by Richard that my vehicle would be picked up by Monday, the 26th, 2011. I sent an email to Richard on Monday for confirmation and did not receive a response. I have left voice mails with no response. I finally got through to a "live" person this morning by calling the sales. She told me that Dave or David would call me back this afternoon. I did not get a call. This is my son's car and I told him, per Richard, that he should be getting his car today, Thursday, at the latest. You do not have to tell me what is in the e-signed form that I e-signed because I read it. The point being, your employee told me something and that is one of main reasons that I picked your company.
What am I suppose to do now? Do I contact the Better Business Bureau? Do I go onto the web to all the websites that give the ability to rate companies? I checked all of those, also. You could lose your ratings at this rate. It is like when you got my deposit, I dropped off the face of the earth. I don't expect to be treated this way. No customer does.
Again, what am I suppose to do? Find another company? There are a lot out there and I was in contact with at least 12. If that happens, I would require my deposit back as quick as you took it. Let me know as soon as possible, by 9:00AM Arizona time, Friday, September 30th.
Thank you,
Mindy Neff
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These are the e-mails and the answer. We found a driver for you Ms. Neff as I told you, you ask what to do I told you I would look into it and let you know and I found a driver for you. You are not telling the truth. According to your e-mail I got your answer and found a driver to transport your vehicle. We called you several times and asked you to reconsider and you refused.
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| | | Mindy | | 9/30/2011 2:04:00 PM |
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| service | | THIS WAS THE FIRS TIME I HAD ANY USE TO HAVE A CAR TRANSPORTED.I HAD A LOT OF QUESTIONS BEFORE I STARTED.ALL OF MY QUESTIONS WERE ANSWERED AND MADE ME FEEL LIKE I WAS GETTING A GOOD DEAL.I EVEN CALLED 3 TIMES IN 1 DAY AND NEVER HAD A FEELING THAT I W... [ More ] |
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| smooth transport | | These guys are not only smooth transporters but smooth talkers. These guys are pros in every sense of the word. One word to describe this company is WOW!!! [ View ] |
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| Solid Company!!! | | Great service great staff... they know there stuff. Will recommend to my army buddies. Thanks Rene and the 1 shot express team for making my transport stress free [ View ] |
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| Expensive but dependable. | | Booked with a few companies.. Im a Snowbird. Alot of companies are really lowballing out there. ! shot from the begining warned of the low balling companies on this route. Did I listen...Nope. Finally gave the biz to 1 shot had me delivered in 3 days... [ More ] |
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| Service | | One thing I know he was doing his job and when I told him what I wanted he was upfront with me and told me exacly what it was not what I wanted to hear.he put a smile on my face that was it
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| Bad Company | | Check out the Better Business rating of this company it is F-. Unfortunately, I did not check this out before I contacted them. They took my $150.00 deposit and scheduled a pick-up for Sat morning on 05/14. On Friday 05/13 I tried calling the comp... [ More ] | | You did not have to check the BBB Ms. Doherty.We disclose this fact in the first e-mail we sent you. The reason we do not deal with the BBB is because if you think we are a bad company they are worst and they are looking out for their own pockets. We also include a link to the 20/20 investigation around 6 or 8 months ago.
The negative post on this site complaint about not being able to contact us after you place the order however the positive post claim all the contrary.
Did you double booked Ms. Doherty? be honest. What happened when we called you to pickup your vehicle? Did someone else had already picked up the vehicle? Yes you did. [ view ] |
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| DO NOT USE THIS COMPANY | | 1 Shot Express Transport, LLC
14359 Miramar Pkwy. Ste.233 · Miramar, FL 33027
This company was very competitive and responsive initially. They came across as very professional. My only concern I had was some of the reviews I had read onlin... [ More ] | | To whom did you report us as fraudulent Mr. Ravare? [ view ] |
| | | Stephan & Pamela Ravare | | 8/31/2011 11:51:00 AM |
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| 1 Shot Express review | | Used 1 Shot Express Transport to move my New Tahoe from the Miami area to San Diego. I was concerned over other reviews that I had read. They were professional in every aspect of the transaction. I actually dropped my vehicle at there location and me... [ More ] |
| | | Michael | | 8/26/2011 8:40:00 PM |
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