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Budget Auto Shipping
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Begining Date:7/28/2014

End Date:7/28/2015

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Reviews 1-25 of 3
setting up appointment was fine. dropping off was fine, but that was with Matson in Hawaii. One day before my car was due to arrive I called Budget and spoke with Veronica. She stated that she did not have a driver to deliver my car to Texas. The only one she had wanted more money. so now the cost to pick up my car increased by 300. My car is still in Long Beach, CA. She said she was not aware this would happen. But you are in the car transport business. You quoted one price and then I have to pay more, bait and switch! What can I do? My car is stuck in Long Beach CA. I am in the military and do not recommend this company....[More]
By John on Budget Auto Shipping on Jun 30 2015 7:53PM
These people are all sweetness and smiles until your deposit is in hand at which point you could drop dead and they wouldn't care. I shipped my car from CA to HI with them and it still hasn't arrived. Two weeks late and counting. It's one thing to say that dates are approximate due to unforeseen acts of god like a hurricane. It is another to give out dates as hard certainties with no intention of ever getting anywhere near them. This seems to be their SOP. They were late on the pick up causing the boat to be missed. Then they assured me of a new date which has come and gone and nobody in their office seems to know what is going on. Never during this whole fiasco did they once call or email to say that a date was going to be missed. I call, wait on hold forever, then maybe get someone who doesn't know anything but will tell you anything you want to hear to get you off the phone. The next person you talk to will deny all knowledge of that call and not honor anything said in it. Run, don't walk. These people are criminals. Seriously. They should be locked up for fraud....[More]
By Robin Beers on Budget Auto Shipping on Sep 25 2014 2:24PM
do not use this company!!! this has been the most frustrating experience. we have been lied to for 30 days. our car was picked up in va... three days late. we were told that our car would be delivered within seven to 10 days. there have been so many lies told to us by alex that i can't even remember them all. at one point we were told that the driver fell off the truck in texas and someone else had to pick up our car. that was about day 15. at that time we were told it would be two to three more days. didn't happen. at one time we were told the driver was in california delivering cars to the port and we were next. stayed home waiting.. didn't happen. then we were told the driver was delivery cars in compton and he would be delivering to us that evening... needless to say i stayed home but no car. alex literally lied to us on a daily basis. now here we are on day 30. we finally hear from the driver. so we got the driver, larry, and alex on a three-way call. larry claims he picked our car up in north carolina not texas. there are too many lies to recount. no one wants to take responsibility for the horrible service but they all want to get paid. and guess what they have our car. very bad business. we've asked to speak to the owner, but whoever that person is they do not care enough about the client to call. you have been warned!...[More]
By Kristyn Floyd on Budget Auto Shipping on Aug 12 2014 10:04AM
Response from Budget Auto Shipping
Camilo on Aug 12 2014 10:18AM
This customer was an unfortunate and unavoidable circumstance. The Carrier which was assigned to pick up her vehicle, CTG Enterprises had an accident ...[More]
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