I needed to ship my cars by 9/10/2020. I've actually used this company once before in the past. I contacted them 3 times by phone, 2 of which I was automatically transferred to a voicemail system in [More]
Because we agreed a load and he tald me he going to send the rate can he call me back whith maney we didn’t agree very bed I don’t now why I think he doesn’t now how do he’s job changing what we agre [More]
I scheduled a Sat Morning pick up and no one showed up. Finally I had to track the driver down and was told his truck broke down. This is after they raised the price on me after the initial schedule. [More]
OMG! extremely late getting here, changed the total price 3 time on me, they shipped my two vehicles from Colorado to Washington, then left them there for about 4 weeks. they were supposed to be put o [More]
To whomever it may concern,
When I run my business my motivation for working hard is to see people happy but also the fact that when I make my customers happy I will get paid. This works out becau [More]
All was off to a good start until the day of delivery. My car was over an hour late and I received no notice of any delay or issues. After the delivery window passed, I was then notified of the delays [More]
National Transport LLC - We certainly appreciate your concerns and we do sympathize with you. In our line of business we encounter several variables that are outside of our control.
First, I will like to address the issue ...
My car was picked up 2 days after it was set up, and then delivered 4 days later safe and sound from San Deigo CA. to Baltimore, MD. I would recommend this company, especially because the full covera [More]
National Transport LLC - Dear Terry, we appreciate your words and we are glad to be of service. We look forward to helping you in the future with your car transport needs.
The service was very professional. We had the vehicles shipped to Chicago for three months and later on returned. In both instances the driver and National Transport' staff was very professional and a [More]
National Transport LLC - Dear Edgar thank you for your business. We are glad to know our service was satisfactory to your expectations and we look forward to helping you in the future.
They picked up same day- within hours, that was remarkable. The only thing I was not very pleased with was that the delivery date shown on the invoice was delayed about 5 days, but I completely unde [More]
National Transport LLC - We certainly appreciate your business and we are glad your transport was smooth. We look forward to help you in the future.
National Transport misrepresented the service they could provide,charged my credit card and refused to cancel when they could not provide the service I requested a quote from National Transport to shi [More]
National Transport LLC - Dear Customer,
Our goal is and will always be to service our customer to the best of our ability. Your particular case was one of misunderstanding on your part.
All of our customers are advised...
Communications could have been better, however, the service overall was great. The car was picked up earlier than scheduled and delivered earlier than expected. The car was received in same condition [More]
National Transport LLC - We welcome feedback, we are continuously working on improving our communication and service to our customers. We thank you for your business and we look forward to servicing you in the future.
Do not use them. They shipped my vehicle to the wrong location after picking it up late then made no effort to fix the situation. Worst customer service experience I've ever had. I had hired them beca [More]
National Transport LLC - As I understand your frustration, and your need to express your dissatisfaction with our service through no fault of our company. The cost of the transport was refunded to you in full, even though we...
This company is a disgrace. I called and spoke to a representative and told them that I had an urgent situation and that I needed my car picked up by a certain date. After about a 45 minute conversati [More]
National Transport LLC - We are certainly sorry to hear of your dissatisfaction with our service. It is our policy to request a 3-5 business days to secure a carrier on standard transport and on main transport lanes. As som...
I purchased a vehicle that had to be delivered to the port. We had some hiccups along the way but at no point did I feel alone, I will definitely use this company again and I recommend them very high [More]
This is the worst company ever. DO NOT USE THEM! I bought a car in Oregon and the dealer referred them to me. I placed the order on 3/9/17 of course the took my money. Told me the vehicle would be del [More]
It may have involved a misunderstanding on my part, but I assumed that the pickup and delivery dates were firm, whereas the company looks on then as a range. If this loose arrangement works for you, t [More]
Their service was prompt and very professional! Great experience. Would use them again!! They were great in contacting my daughter and myself as to pick up and drop off!
Thanks National Transpor [More]
We were involved in an accident in Florida and had to have our car brought to North Carolina. I wasn't sure at first who to use and trust after reading different reviews. After I decided on National T [More]
I contacted National Transport for the first time and was shipping my first vehicle.. Staff at National were pleasant and we set up the job and I paid in advance. The price was set and pickup date was [More]
I contacted National Transport for the first time and was shipping my first vehicle.. Staff at National were pleasant and we set up the job and I paid in advance. The price was set and pickup date was [More]
When my initial order was placed, there were errors made which caused a delay. However, once the problems were pointed out, they were immediately corrected. Customer service was excellent.
The co [More]
In my opinion these people are liars. And they cheated me. I contracted with National Transport LLC to move a vintage motorcycle from California to Oregon. I paid these people $625 to ship the bike in [More]
Bringing my son home from college, 1,000 miles away. Decided did not need the 20 hour driving experience. Called NT and having the car shipped was definitely the way to go!! On time with pick up an [More]
Teresa Mays was absolutely a pleasure to deal with. She is very professional and worked hard getting my car lined up with a transporter. The driver was available so I could track my vehicle along th [More]
Had about a dozen quotes and contact from brokers. Nick from National Transport was by far the most professional and knowledgeable. It took two total calls and my RTV was booked and loaded next day a [More]