Company Response Review Report Review
American Car Transporters

J Romano Submitted this review about American Car Transporters Inc.
Review made Live: 10/5/2015 11:22:00 AM
I found the whole process went smoothly and without issue.

I cannot say enough good things about American Car Transporters.

I tried a uship web site first where you place the item / load out for bids. All I received were e-mails from drivers asking questions I had already answered in the load profile page and high priced quotes.

I quickly dumped that route in favor or American Car Transporters. Their web site worked well but more importantly I was able to reach a real person. I talked with Eric and then was helped by Kim. They found me a driver with the right equipment and kept me informed of all the details.

Then Mike the driver took over. He called on a regular basis, at pick-up, during the trip and near delivery. When he arrived his truck and trailer was clean and in good condition.

My truck was delivered in excellent shape.

They really exceeded my expectations.

Thank you again ACT!!!!!
Shipment Details
Origin State:
Arkansas
Pickup:
On Time
Destination State:
Michigan
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
215162IV
Quote or Order Cost:
$1400

Company Response
Mitch Chencin from American Car Transporters Inc. Submitted this response.
Response Date: 10/12/2015 3:39:00 PM
J, it was great working with you as well. We take pride in our customer satisfaction and appreciate your 5 star rating. Having access to a large network of carriers enables us to get a quick pick up. We do our best to only hire the best carrier companies to transport your vehicles. By doing so we separate ourselves from the rest of the pack. l Thank you so much for your 5 star rating and the kind words! We truly appreciate it!... For potential clients wanting to book with AMERICAN CAR TRANSPORTERS CALL 877-238-4718 or email QUOTES@AMERICANCARTRANSPORTERS.COM We look forward to transporting your vehicle!