Review Report Review
an awful experience

Peter Submitted this review about Direct Auto Carrier
Review made Live: 7/29/2015 11:39:00 AM
This move from Vermont to California took over 33 days. It was supposed to take between 7 to 10 days.
Communication throughout was poor, in fact I just got off the phone with Direct Auto Carrier's representative James who told me to "go to hell" and called me an idiot.
At the core of the problem is that James himself sent the wrong date for the pick up to dispatch, and his reaction to this problem was openly hostile.
All in all this has been a horrible experience, we have been avoided, called names, misled, overcharged. We have incurred hundreds of dollars of fees because of Direct Auto Carrier and nothing has been done to resolve this.
DO NOT DO BUSINESS WITH THESE PEOPLE.

This company also does business as Continental Auto Carrier and Blue Star Auto Carrier.
Shipment Details
Origin State:
Vermont
Pickup:
Late
Destination State:
California
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
klove
Quote or Order Cost:
$1450