Got a quote from Direct Express Transport, paid the deposit and waited more than 30 days just for a assigned driver, which never happened. Had to cancel the order since they could not give me proper service, as I write this it's been 2 weeks after promised a refund yet still have not received.
Shipment Details
Origin State:
North Carolina
Pickup:
Never
Destination State:
California
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
151942
Quote or Order Cost:
$1354
Company Response Mike Rupers from Direct Express Auto Transport Submitted this response.
Response Date: 7/2/2015 6:19:00 PM
John Ta knows he was refunded in full because we sent him a receipt.
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