Review Report Review
Quote price does not match total payment when delivered

Shawn Wu Submitted this review about Rock Bottom Rate Auto Transport
Review made Live: 6/30/2015 4:25:00 PM
Here is the quote provided by Johnny

Payment Information:
Choice of Payment: Check
Order Deposit: $100.00
Amount C.O.D.: $800.00
Order Total: $900.00
Order Notes: delivery no later then the 21st, sept 12th return trip

But delivery truck driver asked $950 COD which is added to $1050. So total cost is $150 more than the quote provided by Johnny.

Here is his reply when we questioned the difference: "$950 COD is due mam, didnt include the broker fee, 247 email support." There is no broker fee ever mentioned in all emails.

Therefore their quote is misleading and they are not honest from initial price quote and final payment while dealing with customers.
Shipment Details
Origin State:
Ohio
Pickup:
On Time
Destination State:
California
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
3549
Quote or Order Cost:
$1050