Review Report Review
Terrible Service

Vickie Adkinson Submitted this review about 1Flat-Rate LLC
Review made Live: 5/22/2015 1:54:00 PM
1 Flat-rate claims they will "stay in constant contact" - Ha! Once our car got picked up, that was the end of any communication. I had to deal with the carrier driver of 1 Transportation Inc, Robson, who could not really speak English. I had to call him 3 times to confirm delivery time. It was at first in the morning, then around 5p, then 7p, then 8p. He was supposed to call 30 min out. At 9:15p, he called to say the car was already unloaded and we needed to get to the Walmart parking lot. It was dark and raining. We wanted to pick it up in the morning; he refused. We wanted to watch our car being taken off the carrier - already done. Driver, Robson, was rude and didn't really care about anything except getting his money. This is obviously an acceptable carrier for 1 Flat-Rate. I would not use them again.
Shipment Details
Origin State:
Massachusetts
Pickup:
On Time
Destination State:
Ohio
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
47747
Quote or Order Cost:
$700