Company Response Review Report Review
Felicia Williams @ 602-428-6872. Order# 1014992. Total Cost $1057.

Matthew Chambers Submitted this review about Auto Shipping Group LLC
Review made Live: 3/26/2015 8:42:00 AM
Auto Shipping Group did a great job keeping me updated regularly while they were securing a route and driver from CA to KY. They provided me the dates and contacts for delivery/pickup as soon as available. The dealership was not ready when promised and the Auto Shipping Group agent promptly found another route/driver to pick-up the vehicle two day as needed, with no additional cost. Overall it was a great customer experience: the ASG agent was very very helpful and friendly; a reasonable cost $1057; the drop-off took only 15-20 mins; the driver was courteous; with NO damage at all on my vehicle!
Shipment Details
Origin State:
California
Pickup:
On Time
Destination State:
Kentucky
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1014992
Quote or Order Cost:
$1057

Company Response
Terry Williams from Auto Shipping Group LLC Submitted this response.
Response Date: 3/26/2015 11:45:00 AM
FELICIA BOND @ (602) 428-6872, felicia@autoshippinggroup.com Hello Matt...1st of all THANK YOU for your 5 Star Review and business! Feedback from our customer's is important and is one reason Auto Shipping Group has maintained an industry leader. Because of Auto Shipping Group’s tenure in the transporting industry we've been able to establish a network of drivers with high levels of insurance and safety rating's. Protecting your assets is a top priority! I am thrilled to hear that you had a great experience and the process was smooth and painless :-) Thanks for taking time out to provide a performance review. Sincerely, Felicia