Company Response Review Report Review
Excellent Customer Service

James Doyle Submitted this review about Auto Shipping Group LLC
Review made Live: 3/5/2015 5:33:00 PM
I requested quotes to ship my 1937 Buick from Seattle WA to Yorba Linda CA. I received approximately 30 quotes, and was struggling to select a carrier. At that time I received a call from Erin Martuscelli, who walked me through the process and was able to find a carrier to pick up my Buick one day later. The cost of shipping was not the lowest or highest price, but Erin made me feel very comfortable with the price. The driver, Roman went above and beyond what I expected to get my non-running Buick securely loaded and on its way. Roman was also able to successfully unload the non-running Buick in California. It is rare to get the customer service provided by Erin and Roman, and I would use them again, and/or recommend them to anyone in need of a car transport company.
Shipment Details
Origin State:
Washington
Pickup:
On Time
Destination State:
California
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1014999
Quote or Order Cost:
$855

Company Response
Terry Williams from Auto Shipping Group LLC Submitted this response.
Response Date: 3/20/2015 4:18:00 PM
Erin Martuscelli- erin@autoshippinggroup.com- 360-284-4301 ext. 526 Dear Jim, It was such a pleasure working with you. I'm glad the process was streamlined and efficient. Please keep me in mind for any of your future auto shipping needs! ~Erin