Company Response Review Report Review
Felicia Williams @ 602-428-6872

Jim Scofield Submitted this review about Auto Shipping Group LLC
Review made Live: 1/31/2015 1:42:00 AM
The booking agent, Felicia Williams, was very helpful in scheduling this, kept us advised and up to date on the process from the beginning making several phone calls and emails as we went through this. I think the price was reasonable for the service provided. The driver contacted me shortly after the dispatch was sent out. We discussed the pickup address and the available time. He arrived within a few minutes of the time picked and got right to work checking the car and loading it. When asked about delivery time the next day he said that it would be around 8:00 a.m. The owner of the other car on the truck behind ours was supposed to meet him at 7:00 a.m. but did not show-up until 11:00 a.m. The driver arrived for our drop-off at 12:30 p.m. He was very apologetic about being late and got right to work unloading the car. The car looked the same as it did when it was picked up the day before.
I would not hesitate to use the Auto Shipping Group or this driver again in the future.
Shipment Details
Origin State:
South Carolina
Pickup:
On Time
Destination State:
Florida
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1014528
Quote or Order Cost:
$510

Company Response
Terry Williams from Auto Shipping Group LLC Submitted this response.
Response Date: 2/2/2015 5:25:00 PM
** Call Felicia @ (602) 428-6872 or email felicia@autoshippinggroup.com** hello Jim, It's so great to hear from you! Thank you so much for your kind words. I enjoyed assisting you during your relocation. Please take care. Thanks so much for your business~