Review Report Review
Never picked up!

Joanna Submitted this review about Fidelity Auto Shipping
Review made Live: 1/26/2015 6:03:00 PM
My car was supposed to ship from NY to AZ. I booked with plenty of time and based on their advice put the pick up dates as Jan7-9. I and my husband consistently called throughout the process. They kept telling us they were trying to get in contact with the shipper. Eventually, they admitted that the shippers were taking other consumers with higher bids! If they had told us this, we could have maybe worked something out to ensure my car actually got shipped! I feel like they knew my car was not going to ship and just kept stringing me along. I ended paying another company to pick up my car (they picked it within a couple of days) and still had to come out of pocket for renting a car almost two weeks after my car should have been delivered.
They may seem professional and nice over the phone but this is bad business. And they want to charge for me booking and processing a job that was never done!!!
Shipment Details
Origin State:
New York
Pickup:
Never
Destination State:
Arizona
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
H476216
Quote or Order Cost:
$1095