Review Report Review
Will not use ever again

Shreesh Submitted this review about Passage Auto Transport
Review made Live: 1/25/2015 3:26:00 AM
My car was picked up last minute and price in contract with Passage Auto increased by $200.00 . I had given 3 days for my car to be picked up . I got a call on last day before I was going to leave for airport with price hike of $200.00 . I did not like the last minute change to contract . For the price, I could have gone with other auto carriers with better rating on transport review.
For car delivery , I had specifically requested my car to be delivered on weekend - my car was delivered 10 days later on Thursday . I had to take vacation time off work to to get my car . Driver and truck which delivered my car was not the same as the pickup and car arrived dirty.
It took 10 days to move my car from Dover, DE to Santa Clara, CA. I learnt it had changed terminals .
The 10 day time period is not acceptable considering I paid an additional $200. My previous move took less time and less money than what I paid to Passage Auto Transport and my car arrived in better shape.
I will not be doing business with them anymore in the future.
A word of caution to people on this site : pick companies who have been in business for long time and with good rating . I made a big mistake picking Passage Auto who have been on this site for few months only. Never again !
Shipment Details
Origin State:
Delaware
Pickup:
Late
Destination State:
California
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
7811-UW
Quote or Order Cost:
$1200

Car Condition
  • Vehicle was dirty