Failure on every level

Melody Portillo Submitted this review about AAA Family Trucking
Review made Live: 12/18/2014 8:32:00 PM
These people are clueless. They never answer the phone. The main number doesn't have voicemail available. We had to call the original broker company to get ahold of them for pickup info. We waited 7 hours for them to pickup the car with no call about being delayed. And now, we called to confirm the car will arrive tomorrow on the delivery date (10 days later) only to be told it won't arrive until Monday. Thanks for not calling us and letting us know. Never use this company. Even better news....on the 10th day my car was still in Washington state and now they have guaranteed to arrive on Monday in 4 days? 14 days to drive it from Seattle to Orlando - WOW!!!! just WOW!!! Again, spend your money elsewhere.