Review Report Review
Poor Service

Angie Submitted this review about Motion Auto Carriers LLC
Review made Live: 12/16/2014 8:14:00 AM
Understanding that there are delays with pick-ups/deliveries, my pick-up was 4 days late and my delivery was 2 days late. The issue I have is the fact that the company/driver failed to inform me of the delays. I had to reach out to the company to try and figure out when/if my vehicle was going to get picked up as well as when/if it would be delivered. A simple phone call to me would have been convenient. I am in the military and had to delay travel because of failure to pick up my vehicle on time. I am very disappointed with the lack of communication to the customers informing them of any delays with their vehicles. Customers would be so much more understanding if they were informed about the pick-up/delivery delays that are happening. It's as simple as a phone call!!!!!!!
Shipment Details
Origin State:
Washington
Pickup:
Late
Destination State:
Pennsylvania
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
9542783861
Quote or Order Cost:
$1000