Company Response Review Report Review
Great service

Giselle Submitted this review about AutoStar Transport Express
Review made Live: 10/20/2014 6:26:00 PM
This is the second time I've used this company to transport my car. The whole process was very easy. Getting the quotes was really quick and Lauren was great in communicating back to me information I needed to know. Upon pickup, the driver was nice and thorough when it came to examining my car and writing the report. During my car’s travel, I was able to call the carrier and find out the location of my car. I've even gotten call updates which was great too. When my car was delivered, it was dirty (because I used an open carrier and it also rained during its journey) so I wasn't surprised. No damages to the car and the driver also inspected my car after the delivery. Overall, my experience with this company was quick, easy, and stress-free.
Shipment Details
Origin State:
North Carolina
Pickup:
On Time
Destination State:
California
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
588247-GE
Quote or Order Cost:
$1295

Car Condition
  • Vehicle was dirty
Company Response
Mike Cannon from AutoStar Transport Express Submitted this response.
Response Date: 10/22/2014 11:40:00 AM
From Lauren 888-802-8250 ext 2235: Thank you so much for taking the time in writing this wonderful review, Giselle. I am very glad that absolutely everything went smoothly. It is such a pleasure to work with people who are understanding and appreciative of our hard work. If you or anyone you know may ever need assistance in car transport, please call me or send me an email at lauren.decunto@autostartransport.com. Warm regards, Lauren.