Company Response Review Report Review
Auto transport

J Submitted this review about Auto Shipping Group LLC
Review made Live: 7/16/2014 8:51:00 PM
Glory at Auto Shipping Group was so helpful and knowledgeable...after I called ASG I didn't even make any more calls to compare. She really knows her stuff and can explain it clearly to a "novice shipper."

I was shocked when the day after placing the order, they found a carrier for me!

The price was very competitive. Although ultimately it was bit higher than quoted, it was still within the range I'd expected to pay and I know ASG went to bat for me with the actual carrier.

The car did arrive several hours later than the carrier promised, but ASG stayed on top of it with me. It was easy to contact ASG...I always received prompt feedback.

Bottom line: I would definitely use ASG again and highly recommend them. I found them to be honest, know what they were talking about and to be a company with integrity. The customer service could not have been better. A rare combination these days.

To be clear: I have been offered the incentive of entering a drawing for submitting feedback, but if my experience was anything other than exceptional, I would not have done so.
Shipment Details
Origin State:
California
Pickup:
On Time
Destination State:
California
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1009990
Quote or Order Cost:
$550

Company Response
Terry Williams from Auto Shipping Group LLC Submitted this response.
Response Date: 7/17/2014 12:10:00 PM
Glory Wilson (602) 428-6880 *****Glory@AutoShippingGroup.com*****PLEASE CALL FOR 5 STAR SERVICE***** J, Thank you so much for entrusting me to move your vehicle. You were such a pleasure to work with and it was extremely helpful that you listened to me explain the shipping process and fully understood how things worked. Should you ever need my help again in the future, please don't hesitate to call. Thank you again J and have a fabulous day!