Company Response Review Report Review
Sue Garrison 360-483-4348

Steve Johnson Submitted this review about Auto Shipping Group LLC
Review made Live: 2/6/2014 9:23:00 AM
Overall I shipped 2 cars and a pop-up camper with Sue and she was able to get the 2 orders picked up quickly by a reputable carrier. The carrier picked up on time and was very easy to work with. Delivery was a little behind due to winter storms across the eastern half of the country but the cars arrived without any damage and the drop off went as smooth as the pickup.

Sue made the experience of moving our cars a pleasant one. She explained the process and everything that would happen. She monitored the shipping boards and spoke to multiple carriers to try and find a suitable carrier for our pop-up trailer which is not a normal order. In the end she was able to find someone to take the cars and another carrier to take the trailer. She was extremely good about returning calls and emails about the status of the orders.

If I ever move cars again I will be using Sue.
Shipment Details
Origin State:
Maryland
Pickup:
Late
Destination State:
Washington
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1006951
Quote or Order Cost:
$2800

Company Response
Terry Williams from Auto Shipping Group LLC Submitted this response.
Response Date: 2/6/2014 5:51:00 PM
For honesty, experience and 5 star customer service give me a call! 360-483-4348 or email sue@magiccarpetautotransport.com. Hi Steven and thanks very much for posting such a great review. Yes, that camper was a bit out of the ordinary but we do our best to find carriers for those as well. You were a joy to work with and would love to help out again if the need ever arises. Thanks again and welcome to Washington!