Review Report Review
HIGHLY RECOMMEND!!

Lisa Hansen Submitted this review about Tru Auto Transport Inc.
Review made Live: 10/27/2013 11:18:00 PM
I was lucky enough to have gotten this company as a referral from a fellow Marine mom and I have to give a HUGE shout to them! We had my son's Jeep picked up in Los Angeles and shipped to Maryland. The owner is also a military mom named Kim Foster so she "gets it". Not only did she give my son an amazing rate, but she kept in touch with me via text, phone, etc., gave me her cell number to reach her at any time, was available for any and all questions and just acted like a Military Mom all around knowing how worried us moms can be, never acting like I was being a pest! Plus his car leaving really made things "final" for me and was much more heartbreaking than I thought it would be and she was so sweet and understanding. She even gave me updates during the trip. I have heard so many horror stories and she made what I was worried could be a nightmare a great experience! And his car travelled 2700 miles! Plus we scheduled a pickup and then his car wouldn't start and we had to have it serviced, delayed a day and she worked with us changing the pickup date/time. The company that she used to transport the car she has used numerous times so she knew that they were trustworthy (which I know is also a worry to some as most companies "broker" them out.) Anyway, my Marine's Jeep arrived in the time frame promised and I can't say enough good things about this company and it's owner!

I have already referred her and will continue to do so to our large network of Marine Moms and I let them know how wonderful her service was! With so many scam artists, etc out there, it's so nice to know that there are still good honest people out there!! Many times the people that get the most attention are the ones giving bad service so it's great to give kudos to the ones that really earn it! Thank you Kim!!
Shipment Details
Origin State:
California
Pickup:
On Time
Destination State:
Maryland
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
31540-JV
Quote or Order Cost:
$850