A new experience

A. Antonio Submitted this review about AmeriFreight Car Shipping
Review made Live: 9/22/2012 11:06:00 AM
They definitely gave the lower quote for shipping my car. However, the additional $95 for insurance caused the payment to be a little more than what I would have paid if I had chosen a different company. Jorge suggested that I add the insurance because accidents are unfortunately common with the carriers. My total cost came out to $990. The carrier was LT Auto Moving Inc and they had communication and scheduling issues for me. They were late on picking up my car and delivering my car. I understand there may be delays due to weather and what not, however, I at least deserve a phone call letting me know about any delays in delivering my car. My car was scheduled to be picked up on Friday, September 7th, any time between 9am-12pm, they arrive at 12:40pm. I was told to receive my car in 7-10 days; I didn't receive my car until September 19th. That is a total of 12 days. I was suppose to receive a call 24-48 hours upon arrival- I never received a call, I had to call LT Auto Moving Inc on September 17th (the day my car should have came in) to check on my status. I also called Jorge to figure out what had gone wrong, he was very supportive and tried his best to help me. I don't blame Jorge for anything, I just suggested that his company reevaluate the partnership with the carrier. My car is fine, I haven't seen anything wrong with it in the past 3 days. Good luck on your shipping process!

Company Response
AmeriFreight from AmeriFreight Car Shipping Submitted this response.
Response Date: 9/28/2012 4:19:00 PM
- Google us - BBB top rated Car Shipping. Discount Rates, Best protection (Jorge 678-608-0525)