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Universal Transport LLC 
Location:13499 Biscayne Blvd. Penthouse 1705
North Miami, FL 33181
Phone Number:877-641-5838 Toll Free
Secondary Phone Number:954-889-1428
Website:http://www.myuniversaltransport.com/
Time On Site:1 Year(s), 1 Month(s). Since 4/6/2012 3:08:00 PM
FMCSA Licensing:
MC-778962
AuthorityStatus
Common CarrierNone
Contract CarrierNone
BrokerActive
 View government license and insurance information.
Company Type:
(Interstate)		Broker
** This information is generated by the FMCSA Information **
 
Universal Transport is an award winning car shipping company. We specialize in open and enclosed auto transport. Our clients include owners of collector cars, classics, exotics, high end vehicles, suvs, trucks, boats, rvs, motorcycles, all auto makes & models. We offer door to door service accross the US, Canada, Hawaii, Alaska, & Puerto Rico. PLEASE VIEW OUR RATINGS: http://www.movecars.com/UniversalTransportLlc
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Overall Rating (Last Two Years*):


80 ratings & reviews posted


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    • Do The Reviews Accurately Represent This Company?
    Universal Transport LLC reports that they have an average of 5000 customers per year. Currently, this site has 79 reviews posted by individual customers for the past 365 days. So approximately 1.58% of Universal Transport LLC customers have posted a review.

    This means that 98.42% percent of their customer’s opinions are not represented on this site.
    Next Reviews on Universal Transport LLC
    Subject: Coconut Grove
    Review:Thank you to Alex and the team at Universal I want to commend them on doing a great job. I will really recommend this company to my fiends and family. [ View ]
    Response:Universal Transport is an award winning car shipping company. We specialize in open and enclosed auto transport. Our clients include owners of collector cars, classics, exotics, high end vehicles, suvs, trucks, boats, rvs, motorcycles, all auto makes & models. We offer door to door service accross the US, Canada, Hawaii, Alaska, & Puerto Rico. PLEASE VIEW OUR RATINGS: http://www.movecars.com/UniversalTransportLlc [ view ]
    Rating:
    Poster:Melodie
    Date:5/17/2013 5:57:00 PM
    Subject: Ray & Faith
    Review:Hi, we will like to thank Universal Transport for shipping our pair of Harley Davidson motorcycles to Santa Monica, California for us. We promise we would leave you a review and were happy to leave you a 5 Star Review!!!!!!!!!!! We will also use your... [ More ]
    Response:Universal Transport is an award winning car shipping company. We specialize in open and enclosed auto transport. Our clients include owners of collector cars, classics, exotics, high end vehicles, suvs, trucks, boats, rvs, motorcycles, all auto makes & models. We offer door to door service accross the US, Canada, Hawaii, Alaska, & Puerto Rico. PLEASE VIEW OUR RATINGS: http://www.movecars.com/UniversalTransportLlc [ view ]
    Rating:
    Poster:Raymond Cross
    Date:5/15/2013 5:18:00 PM
    Subject: SCAM
    Review:The old take your deposit and never send a truck or contact you trick. I am military and to think this company said they can help us. Gave us a quote for $525 and said it would be $100 deposit which we paid and since we paid our money we haven't rece... [ More ]
    Response:We have an Order placed by Jennifer for 1st available pickup date 5/9 we dispatched a driver for pickup on the 10th the next day. We did our best to get her vehicle picked up on or as close as possible to that date. Keep in mind drivers are on the road for thousands of miles. Its not a tow truck around the corner. We did try reaching her several times. You can call the driver it was dispatched since the 10th to carrier: GATOR 7 TRANSPORT CO. 252 671 7475. We do not lie sir and we are not a scam. We work with alot of military personal that can vouch for that. Thank you. [ view ]
    Rating:
    Poster:Nick
    Date:5/15/2013 1:23:00 PM
    Subject: Outstanding Service! Thanks Max
    Review:Outstanding service the carrier assigned to me made it on time for pick up and the delivery.I will recommend universal transport and my sales rep max to family and friends.! Thank You! Martin Boyd [ View ]
    Response:Universal Transport is an award winning car shipping company. We specialize in open and enclosed auto transport. Our clients include owners of collector cars, classics, exotics, high end vehicles, suvs, trucks, boats, rvs, motorcycles, all auto makes & models. We offer door to door service accross the US, Canada, Hawaii, Alaska, & Puerto Rico. PLEASE VIEW OUR RATINGS: http://www.movecars.com/UniversalTransportLlc [ view ]
    Rating:
    Poster:Martin Boyd
    Date:5/14/2013 11:29:00 PM
    Subject: Great Communication and service highly recommended
    Review:This was my first time transporting a vehicle and i was nervous.My sales rep Max went above and beyond to schedule my transport needs and stayed in contact between the whole process i highly recommend universal transport and my sales rep max will def... [ More ]
    Response:Universal Transport is an award winning car shipping company. We specialize in open and enclosed auto transport. Our clients include owners of collector cars, classics, exotics, high end vehicles, suvs, trucks, boats, rvs, motorcycles, all auto makes & models. We offer door to door service accross the US, Canada, Hawaii, Alaska, & Puerto Rico. PLEASE VIEW OUR RATINGS: http://www.movecars.com/UniversalTransportLlc [ view ]
    Rating:
    Poster:Paul Cameron
    Date:5/14/2013 10:15:00 PM
    Subject: SO HAPPY !
    Review:MY FIRST TIME TRANSPORTING MY CAR ACROSS COUNTRY I WAS REALLY WORRIED NOT KNOWING WHAT TO EXPECT. BUT THE SERVICE FROM SANDY WAS THE GREATEST , SHE KEPT ME UPDATED ALL THE WAY THROUGH . THE CUSTOMER SERVICE AND DISPATCH SERVICE WAS AMAZING . MY CAR ... [ More ]
    Response:Universal Transport is an award winning car shipping company. We specialize in open and enclosed auto transport. Our clients include owners of collector cars, classics, exotics, high end vehicles, suvs, trucks, boats, rvs, motorcycles, all auto makes & models. We offer door to door service accross the US, Canada, Hawaii, Alaska, & Puerto Rico. PLEASE VIEW OUR RATINGS: http://www.movecars.com/UniversalTransportLlc [ view ]
    Rating:
    Poster:SANDRA
    Date:5/14/2013 9:02:00 PM
    Subject: First Time transporter
    Review:I was nervous about transporting my vehicle since I had heard so many horror stories from other ratings but I decided to take a chance on Universal. My logistics coordinator, Rose Silver, was a big help and answered all of my question. I waited a few... [ More ]
    Response:Universal Transport is an award winning car shipping company. We specialize in open and enclosed auto transport. Our clients include owners of collector cars, classics, exotics, high end vehicles, suvs, trucks, boats, rvs, motorcycles, all auto makes & models. We offer door to door service accross the US, Canada, Hawaii, Alaska, & Puerto Rico. PLEASE VIEW OUR RATINGS: http://www.movecars.com/UniversalTransportLlc [ view ]
    Rating:
    Poster:Mary
    Date:5/13/2013 5:06:00 PM
    Subject: Appreciative
    Review:Thank you for getting my mom's car home for Mother's Day. We are very appreciative to you and the driver. You will see alot more business from me and my family. Salute!! [ View ]
    Response:Universal Transport is an award winning car shipping company. We specialize in open and enclosed auto transport. Our clients include owners of collector cars, classics, exotics, high end vehicles, suvs, trucks, boats, rvs, motorcycles, all auto makes & models. We offer door to door service accross the US, Canada, Hawaii, Alaska, & Puerto Rico. PLEASE VIEW OUR RATINGS: http://www.movecars.com/UniversalTransportLlc [ view ]
    Rating:
    Poster:Sgt. M. Wright
    Date:5/13/2013 11:29:00 AM
    Subject: excellent
    Review:me and my dad used them to get our restoration car from hawaii to florida. the car took a long time on the boat but once it got to the port it was smooth sailing. we got the car with no scratches. great price great service [ View ]
    Response:Universal Transport is an award winning car shipping company. We specialize in open and enclosed auto transport. Our clients include owners of collector cars, classics, exotics, high end vehicles, suvs, trucks, boats, rvs, motorcycles, all auto makes & models. We offer door to door service accross the US, Canada, Hawaii, Alaska, & Puerto Rico. PLEASE VIEW OUR RATINGS: http://www.movecars.com/UniversalTransportLlc [ view ]
    Rating:
    Poster:Felix
    Date:5/12/2013 11:30:00 PM
    Subject: Thanks Max and Universal Transport
    Review:Great Service and Fast Delivery will absolutely use again!! Highly Recommended!! Universal transport will be my go to guys an will recommend to family and friends. [ View ]
    Response:Universal Transport is an award winning car shipping company. We specialize in open and enclosed auto transport. Our clients include owners of collector cars, classics, exotics, high end vehicles, suvs, trucks, boats, rvs, motorcycles, all auto makes & models. We offer door to door service accross the US, Canada, Hawaii, Alaska, & Puerto Rico. PLEASE VIEW OUR RATINGS: http://www.movecars.com/UniversalTransportLlc [ view ]
    Rating:
    Poster:Javier Gonzales
    Date:5/9/2013 7:10:00 PM
    Subject: Thanks Max and Universal Transport
    Review:Great Service and Fast Delivery will absolutely use again!! Highly Recommended!! Universal transport will be my go to guys an will recommend to family and friends. [ View ]
    Response:Universal Transport is an award winning car shipping company. We specialize in open and enclosed auto transport. Our clients include owners of collector cars, classics, exotics, high end vehicles, suvs, trucks, boats, rvs, motorcycles, all auto makes & models. We offer door to door service accross the US, Canada, Hawaii, Alaska, & Puerto Rico. PLEASE VIEW OUR RATINGS: http://www.movecars.com/UniversalTransportLlc [ view ]
    Rating:
    Poster:Javier Gonzales
    Date:5/9/2013 7:10:00 PM
    Subject: Pheonix to Ft Lauderdale
    Review:Transported an enclosed vette with them. Solid company very happy with the results. Waited a lil bit for the right enclosed carrier with lift gate and it all worked out. Taylor Corvettes of Pheonix [ View ]
    Response:Universal Transport is an award winning car shipping company. We specialize in open and enclosed auto transport. Our clients include owners of collector cars, classics, exotics, high end vehicles, suvs, trucks, boats, rvs, motorcycles, all auto makes & models. We offer door to door service accross the US, Canada, Hawaii, Alaska, & Puerto Rico. PLEASE VIEW OUR RATINGS: http://www.movecars.com/UniversalTransportLlc [ view ]
    Rating:
    Poster:Taylor John
    Date:5/2/2013 7:21:00 PM
    Subject: Helped me out
    Review:I got screwed by another company and I called them up as they were the ones I was originally going to use before I got a lower offer. My car got picked up the same day. Great Job A++++ [ View ]
    Response:Universal Transport is an award winning car shipping company. We specialize in open and enclosed auto transport. Our clients include owners of collector cars, classics, exotics, high end vehicles, suvs, trucks, boats, rvs, motorcycles, all auto makes & models. We offer door to door service accross the US, Canada, Hawaii, Alaska, & Puerto Rico. PLEASE VIEW OUR RATINGS: http://www.movecars.com/UniversalTransportLlc [ view ]
    Rating:
    Poster:Mr. Jackson
    Date:5/2/2013 6:44:00 PM
    Subject: Worst customer service/ business professionalism EVER!
    Review:I got a quote in early February for $650 including deposit to get my 2002 Jetta from CA to ND. I then paid the deposit of $200 and was told I'd get a call when the car was to be shipped. I got a call a few weeks later saying instead of the quoted and... [ More ]
    Rating:
    Poster:BobbiLyn
    Date:5/2/2013 3:37:00 PM
    Subject: Nice peope to work with
    Review:Good working with Michael and Sandy. They have always been nice and respectful with me and my clients. Strongly reccommend this company I've used them on numerous occassions and they take care of your car. [ View ]
    Response:Universal Transport is an award winning car shipping company. We specialize in open and enclosed auto transport. Our clients include owners of collector cars, classics, exotics, high end vehicles, suvs, trucks, boats, rvs, motorcycles, all auto makes & models. We offer door to door service accross the US, Canada, Hawaii, Alaska, & Puerto Rico. PLEASE VIEW OUR RATINGS: http://www.movecars.com/UniversalTransportLlc [ view ]
    Rating:
    Poster:Manuel
    Date:5/2/2013 4:12:00 AM
    Subject: My experience
    Review:I used them to transport my civic. Im a student and they gave me a great rate. depsite being one of the cheapest they gave me first class service all the way through. I would recommend this to all my student friends and anyone reading this [ View ]
    Rating:
    Poster:Gianni
    Date:5/1/2013 10:41:00 AM
    Subject: merci a toute l'equipe d'universal transport
    Review:Un grand merci a toute l'equipe d'universal transport pour avoir transporte en toute securite en temps et en heure mon vehicule... Je recommanderai votre compagnie a mon entourage et ferai appel a vos services si besoin... Encore un grand merci a ... [ More ]
    Rating:
    Poster:safia
    Date:4/30/2013 11:51:00 AM
    Subject: good
    Review:I had good experience with this company. The contact person, Lola Lopez, was very helpfu. The car was picked up on time and traveled from Arizona to North Carolina in 7 days. Delivery to destination was uneventful.l [ View ]
    Response:Universal Transport is an award winning car shipping company. We specialize in open and enclosed auto transport. Our clients include owners of collector cars, classics, exotics, high end vehicles, suvs, trucks, boats, rvs, motorcycles, all auto makes & models. We offer door to door service accross the US, Canada, Hawaii, Alaska, & Puerto Rico. PLEASE VIEW OUR RATINGS: http://www.movecars.com/UniversalTransportLlc [ view ]
    Rating:
    Poster:Moe
    Date:4/29/2013 10:14:00 PM
    Subject: low ball estimate, poor customer service with exception of Sandy in dispatching
    Review:This company quoted me $450 for shipping from FL to IL. took my deposit of $195, then provided three options of shipping for minimum additional $550 on delivery of the vehicle. Sandy is the only person at the company who answers the phone and retur... [ More ]
    Rating:
    Poster:Gary
    Date:4/29/2013 1:16:00 PM
    Subject: Mg Midget transport
    Review:Universal Transport was extremely professional handling the delivery of my MG midget. They were able to deliver service after 1 month waiting for other carriers. The manager was able to help out with the price, since they needed special equipment ... [ More ]
    Response:Universal Transport is an award winning car shipping company. We specialize in open and enclosed auto transport. Our clients include owners of collector cars, classics, exotics, high end vehicles, suvs, trucks, boats, rvs, motorcycles, all auto makes & models. We offer door to door service accross the US, Canada, Hawaii, Alaska, & Puerto Rico. PLEASE VIEW OUR RATINGS: http://www.movecars.com/UniversalTransportLlc [ view ]
    Rating:
    Poster:Emi Curia
    Date:4/24/2013 2:14:00 PM
    Subject: de Paris a new york a Miami
    Review:Porsche Panamera Jai fait appel aux services de la societe universal transport pour transporter ma voiture de Paris a nyc puis nyc a Miami. Grace a cette societe jai pu decouvrir qu on pouvait transporter une voiture en tant et en heure pour une tell... [ More ]
    Rating:
    Poster:Khalid
    Date:4/20/2013 9:54:00 AM
    Subject: Professionalism
    Review:We would like to commend Michael and the Universal team on their service and professionalism. They really kep t us inform and took care of my daughter's suv. On behalf of me and my family we would like to say thank you and you guys are great!!!!!!!!!... [ More ]
    Rating:
    Poster:Luz & Tommy
    Date:4/18/2013 10:40:00 AM
    Subject: FRAUD - BAIT AND SWITCH - DO NOT PAY ANYTHING FOR ANY PROMISE FROM THEM
    Review:DO NOT PAY DEPOSIT IF YOU WANT THEM DO ANYTHING OR YOU ARE PAYING IT TO WRITE REVIEW LIKE ME. This fraud company do bait and switch. qouted $1100 and specificlly confirmed the price won't change before order. But order going straight to $1295 after ... [ More ]
    Response:First, we are not a fraud lets make that clear. 2nd you breached our contract when you double brokered. Drivers do not know who the customer is dealing with and the other company you were double brokered with posted you for a higher price not us. We at no point raised the price on you sir. We only relayed the driver's offer and explained to you what was going on. On our contract it specifically says do not double broker and this is why. [ view ]
    Rating:
    Poster:J Hang
    Date:4/15/2013 3:48:00 PM
    Subject: Land Rover transport
    Review:Jay was very helpful and made the whole process very easy and efficient. Very professional and the service was excellent. [ View ]
    Response:Thank you for shipping with us! Universal Transport is an award winning car shipping company. We specialize in open and enclosed auto transport. Our clients include owners of collector cars, classics, exotics, high end vehicles, suvs, trucks, boats, rvs, motorcycles, all auto makes & models. We offer door to door service accross the US, Canada, Hawaii, Alaska, & Puerto Rico. PLEASE VIEW OUR RATINGS: http://www.movecars.com/UniversalTransportLlc [ view ]
    Rating:
    Poster:Cymbelene Carman
    Date:4/8/2013 6:27:00 PM
    Subject: Awesome!
    Review:Good my Jeep home. Thanks guys you all did an awesome job. I have some college buddies that I will be sending your way as promised. Keep up the good work and you will have alot of my friends contact you. [ View ]
    Response:Thank you for shipping with us! Universal Transport is an award winning car shipping company. We specialize in open and enclosed auto transport. Our clients include owners of collector cars, classics, exotics, high end vehicles, suvs, trucks, boats, rvs, motorcycles, all auto makes & models. We offer door to door service accross the US, Canada, Hawaii, Alaska, & Puerto Rico. PLEASE VIEW OUR RATINGS: http://www.movecars.com/UniversalTransportLlc [ view ]
    Rating:
    Poster:Corey
    Date:4/5/2013 10:05:00 PM
    Subject: Thanks so much!!
    Review:They did a fine job transporting my Beamer and Im extremely grateful. Thanks Anne for helping me out. I knew I had a good feeling about this company and you did not let me down. Driver really took care of my car and thats the most important thing to ... [ More ]
    Response:Thank you for shipping with us! Universal Transport is an award winning car shipping company. We specialize in open and enclosed auto transport. Our clients include owners of collector cars, classics, exotics, high end vehicles, suvs, trucks, boats, rvs, motorcycles, all auto makes & models. We offer door to door service accross the US, Canada, Hawaii, Alaska, & Puerto Rico. PLEASE VIEW OUR RATINGS: http://www.movecars.com/UniversalTransportLlc [ view ]
    Rating:
    Poster:Mr. Kruze
    Date:4/2/2013 9:19:00 PM
    Subject: Please contact me or BBB dispute
    Review:Just want honest resolution, at least return calls or respond to BBB bureau dispute, I have no hard feelings just communicate and refund deposit, Aot of problems occured due to my location high expectations on my part, overpromising on quoters part ... [ More ]
    Rating:
    Poster:Jessie
    Date:3/31/2013 7:11:00 PM
    Subject: fast and honest
    Review:they were the most honest company of all the ones I called. they picked up my car when they said they would and at the price given. I cant say any bad things about my experience with them. [ View ]
    Response:Thank you for shipping with us! Universal Transport is an award winning car shipping company. We specialize in open and enclosed auto transport. Our clients include owners of collector cars, classics, exotics, high end vehicles, suvs, trucks, boats, rvs, motorcycles, all auto makes & models. We offer door to door service accross the US, Canada, Hawaii, Alaska, & Puerto Rico. PLEASE VIEW OUR RATINGS: http://www.movecars.com/UniversalTransportLlc [ view ]
    Rating:
    Poster:Jon
    Date:3/31/2013 1:52:00 PM
    Subject: dissatisfied
    Review:I contacted this company after receiving several different quotes to ship my car from TN to CA 2 weeks prior to the desired Pick up date. The quote given was on the lower end of the several quotes received. Upon contacting the company, Phil was quick... [ More ]
    Rating:
    Poster:minor
    Date:3/29/2013 1:16:00 PM
    Subject: Very Knowledgeable & Trust Worthy Company
    Review:I am fairly new to this type of business in using a transport company to ship my vehicle, so a friend of mine refered me to call Universal Transport. I spoke to a Sale Representative by the name of Phil Smith which was very informative and knowledge... [ More ]
    Response:Thank you for shipping with us! Universal Transport is an award winning car shipping company. We specialize in open and enclosed auto transport. Our clients include owners of collector cars, classics, exotics, high end vehicles, suvs, trucks, boats, rvs, motorcycles, all auto makes & models. We offer door to door service accross the US, Canada, Hawaii, Alaska, & Puerto Rico. PLEASE VIEW OUR RATINGS: http://www.movecars.com/UniversalTransportLlc [ view ]
    Rating:
    Poster:Ed
    Date:3/28/2013 10:25:00 PM
    Subject: The worst Transport Broker.. Please avoid this
    Review:First when I talk to Phil he was very receptive and answer the phone all the time. I payed for the deposit of $150 on 5th March 2013 Tuesday afternoon for the Quote $800 amount.The pick up date was 15th March 2013 and I need to pay the $650 cash to t... [ More ]
    Rating:
    Poster:Thrivikrama
    Date:3/28/2013 8:12:00 PM
    Subject: thank you
    Review:A special thank you to the universal team's they made sure to deliver my car on time and safety I really recommand this company to all the people who need to move their car Again thank you to all of you guys [ View ]
    Response:Thank you for shipping with us! Universal Transport is an award winning car shipping company. We specialize in open and enclosed auto transport. Our clients include owners of collector cars, classics, exotics, high end vehicles, suvs, trucks, boats, rvs, motorcycles, all auto makes & models. We offer door to door service accross the US, Canada, Hawaii, Alaska, & Puerto Rico. PLEASE VIEW OUR RATINGS: http://www.movecars.com/UniversalTransportLlc [ view ]
    Rating:
    Poster:Anita
    Date:3/28/2013 5:28:00 PM
    Subject: EXCELLENT
    Review:Had my Corvette shipped through universal auto transport. My experience was great. I had the best customer service with Chris and sandy in dispatch was great. My car got here in perfect timing. And the driver's service was fabulous. I would so u... [ More ]
    Response:Thank you for shipping with us! Universal Transport is an award winning car shipping company. We specialize in open and enclosed auto transport. Our clients include owners of collector cars, classics, exotics, high end vehicles, suvs, trucks, boats, rvs, motorcycles, all auto makes & models. We offer door to door service accross the US, Canada, Hawaii, Alaska, & Puerto Rico. PLEASE VIEW OUR RATINGS: http://www.movecars.com/UniversalTransportLlc [ view ]
    Rating:
    Poster:terry
    Date:3/28/2013 5:26:00 PM
    Subject: Good Work
    Review:Good service will use again fast and affordable Call Mike he will help you out with anything you need [ View ]
    Response:Thank you for shipping with us! Universal Transport is an award winning car shipping company. We specialize in open and enclosed auto transport. Our clients include owners of collector cars, classics, exotics, high end vehicles, suvs, trucks, boats, rvs, motorcycles, all auto makes & models. We offer door to door service accross the US, Canada, Hawaii, Alaska, & Puerto Rico. PLEASE VIEW OUR RATINGS: http://www.movecars.com/UniversalTransportLlc [ view ]
    Rating:
    Poster:Clarence
    Date:3/28/2013 1:46:00 PM
    Subject: LIES, LIES AND MORE LIES FROM UNIVERSAL TRANSPORT!!!!!!!!!!!
    Review:**************DO NOT USE THESE LAIRS********************** 1. ORDERED ON SUNDAY MARCH 10TH PHIL TOLD ME CAR TO BE PICKED UP IN 2 TO 3 DAYS, AND 5 DAYS FOR TRANSPORT. I WAITED TILL THE 20TH AND NOTHING. REFUND SHOULD HAVE BEEN GIVEN BY 3/25/13 NOT... [ More ]
    Response:*********Wow nice story but far from the truth. The only reason your reviews were ever removed is because you cannot post more than one review for the same order read TransportReviews policy. Also, you were double brokered which led to delays and you breached our contract in the process. You also lied to us that your vehicle was already picked up. We have a screenshot of the Double Brokered and everything has been documented. You cannot make your own terms and conditions as you go. Sorry it does not work that way. Our team try to help you as much as possible and for the record you never spoke to the owner. We also understand you have been compensated by another company to leave this review. Would you care to disclose who paid you to leave this review?****Note you claim you were compensated on the 1st 7 reviews you posted now you changed your story once again. Thank you [ view ]
    Rating:
    Poster:Juan Mendez
    Date:3/28/2013 12:34:00 PM
    Subject: Be Warned
    Review:Do your research. Trust only the none paid reviews. This company booked my order to ship my vehicle on 2/28/2013. I did call and change it to March 6th or 7th. On the 7th we called the company wondering where the truck was. Universal gave us an ... [ More ]
    Response:Richard you changed you pickup dates several times. We had more than 3 drivers that wanted to pickup your vehicle on more than one occassion. It was very difficult to reach you and when we did you kept changing your pickup date. Then you end up cancelling and blaming us. Sir you still have a credit with us whenever you are serious about moving your vehicle. Thank you. [ view ]
    Rating:
    Poster:Richard Taylor
    Date:3/26/2013 11:30:00 AM
    Subject: A Bad experience turned into Excellent Service
    Review:I had a bad experience with the previous reps ( Sandy, Michael and Chris) but Mr. Steve Medina was very professional and polite. First it was Michael Turner with the quote and taking your deposit and than its Sandy Lara the dispatch, who is in charge... [ More ]
    Response:Thank you for shipping with us! Universal Transport is an award winning car shipping company. We specialize in open and enclosed auto transport. Our clients include owners of collector cars, classics, exotics, high end vehicles, suvs, trucks, boats, rvs, motorcycles, all auto makes & models. We offer door to door service accross the US, Canada, Hawaii, Alaska, & Puerto Rico. PLEASE VIEW OUR RATINGS: http://www.movecars.com/UniversalTransportLlc [ view ]
    Rating:
    Poster:PouriaThis reviewer reports they were or plan to compensated for posting this review.
    Date:3/24/2013 10:02:00 AM
    Subject: Amazing !
    Review:I called in and talked to Michael about my quote, he was extremely knowledgeable about everything. The driver arrived a bit early which in turn helped me out with my busy schedule. He was extremely kind and seemed to care about other people's prope... [ More ]
    Response:Thank you for shipping with us! Universal Transport is an award winning car shipping company. We specialize in open and enclosed auto transport. Our clients include owners of collector cars, classics, exotics, high end vehicles, suvs, trucks, boats, rvs, motorcycles, all auto makes & models. We offer door to door service accross the US, Canada, Hawaii, Alaska, & Puerto Rico. PLEASE VIEW OUR RATINGS: http://www.movecars.com/UniversalTransportLlc [ view ]
    Rating:
    Poster:Yadie
    Date:3/22/2013 5:52:00 PM
    Subject: VERY HAPPY
    Review:FIRST TIME TRANSPORTING MY AUDI CROSS COUNTRY . I WAS SO NERVOUS NEVER DONE THIS BEFORE . CHRIS ON CUSTOMER SERVICE DID SUCH A GREAT JOB . COMMUNICATING WITH ME ALL THE WAY , ALSO SANDY FROM DISPATCH WAS GREAT . GOT MY DRIVER COMMUNICATED WITH ME ALL... [ More ]
    Response:Thank you for shipping with us! Universal Transport is an award winning car shipping company. We specialize in open and enclosed auto transport. Our clients include owners of collector cars, classics, exotics, high end vehicles, suvs, trucks, boats, rvs, motorcycles, all auto makes & models. We offer door to door service accross the US, Canada, Hawaii, Alaska, & Puerto Rico. PLEASE VIEW OUR RATINGS: http://www.movecars.com/UniversalTransportLlc [ view ]
    Rating:
    Poster:DAMARIS
    Date:3/19/2013 8:20:00 PM
    Subject: Customer Service Sucks
    Review:First when i talk to Phil he was very receptive and answer the phone all the time. I pay for the deposit on Tuesday afternoon and the following day Phil answer the phone, because of some extra charge on the deposit that was mention on the contract t... [ More ]
    Response:Thank you for shipping with us! Universal Transport is an award winning car shipping company. We specialize in open and enclosed auto transport. Our clients include owners of collector cars, classics, exotics, high end vehicles, suvs, trucks, boats, rvs, motorcycles, all auto makes & models. We offer door to door service accross the US, Canada, Hawaii, Alaska, & Puerto Rico. PLEASE VIEW OUR RATINGS: http://www.movecars.com/UniversalTransportLlc [ view ]
    Rating:
    Poster:Mohamed Coulibaly
    Date:3/19/2013 11:31:00 AM
    Subject: FAKE AND FRAUD
    Review:LISTEN LISTEN LISTEN! Do not use this company, no matter how low the price is to ship your vehicle. We have been waiting on the pickup of our truck from SC to WA since 15 Feb 2013. They were very responsive in the beginning, but after they receive... [ More ]
    Response:We did our best being that she was on a schedule time frame for pick and when shipping it best to be flexable, She called us last minute. When shipping accross the country transport should be set up 3 weeks ahead of time not 2 days. Thank you! [ view ]
    Rating:
    Poster:Marcia
    Date:3/18/2013 4:46:00 PM
    Subject: Dis-honest transport broker
    Review:I was given a very competitive rate from my universal transport. Michael made calls and timely return calls to secure my business. Michael Lee gave me a price of $295 to transport my classic vehicle. Michael never told me it was just a estimate he to... [ More ]
    Response:He agreed to the transport and his car got delivered by this carrie, please call!! Thank you 1966 American Motors Rambler Sedan Midsize Source: Autotransportdepot.com Avon, NY 14414 / Stevensville, MI 49127 [Route Map] $450 Status: Delivered Carrier: Foremost Transport Inc (prev Quality Drive Away) Phone: 574-642-2007 Carrier Pay: $350.00 [ view ]
    Rating:
    Poster:J.W.
    Date:3/18/2013 2:37:00 PM
    Subject: Like clockwork!
    Review:Moving my car from back East all the way out here was such a breeze with these guys. Stress free which is exactly how it should be. Chris was professional and kept me updated every step of the way. The driver was nice to deal with as well and the car... [ More ]
    Response:Thank you for shipping with us! Universal Transport is an award winning car shipping company. We specialize in open and enclosed auto transport. Our clients include owners of collector cars, classics, exotics, high end vehicles, suvs, trucks, boats, rvs, motorcycles, all auto makes & models. We offer door to door service accross the US, Canada, Hawaii, Alaska, & Puerto Rico. PLEASE VIEW OUR RATINGS: http://www.movecars.com/UniversalTransportLlc [ view ]
    Rating:
    Poster:Roger
    Date:3/17/2013 8:36:00 AM
    Subject: Exactly as I was told it would be - Perfect
    Review:They said it would be 5 days until they picked up the car - it was 2, they said it would be 7 days to deliver the car it was 5. Excellent all the way around. for a cross country car move - flawless and easy. Thank you. [ View ]
    Response:Thank you for shipping with us! Universal Transport is an award winning car shipping company. We specialize in open and enclosed auto transport. Our clients include owners of collector cars, classics, exotics, high end vehicles, suvs, trucks, boats, rvs, motorcycles, all auto makes & models. We offer door to door service accross the US, Canada, Hawaii, Alaska, & Puerto Rico. PLEASE VIEW OUR RATINGS: http://www.movecars.com/UniversalTransportLlc [ view ]
    Rating:
    Poster:jim b
    Date:3/4/2013 9:40:00 AM
    Subject: Excellent Service
    Review:I was very pleased with Universal Transport. I expressed my concern on a Saturday that the vehicle had to be picked up the following Monday or else I would incurr additional storage fees from the auctioneers lot. Their quote was quite reasonable. Mo... [ More ]
    Response:Thank you for shipping with us! Universal Transport is an award winning car shipping company. We specialize in open and enclosed auto transport. Our clients include owners of collector cars, classics, exotics, high end vehicles, suvs, trucks, boats, rvs, motorcycles, all auto makes & models. We offer door to door service accross the US, Canada, Hawaii, Alaska, & Puerto Rico. PLEASE VIEW OUR RATINGS: http://www.movecars.com/UniversalTransportLlc [ view ]
    Rating:
    Poster:Lionel,M
    Date:2/25/2013 3:32:00 AM
    Subject: Representative Disrespectful, Dishonest Service
    Review:I would first like to start off that Universal LLC has not contacted my Person of Contact in Newyork nor Tennesse. Anthony has my email and phone number from Afghanistan and he has called me from it. I would call everyday about the status of my car a... [ More ]
    Rating:
    Poster:victoria
    Date:2/22/2013 3:26:00 PM
    Subject: Health Department
    Review:Great communication and professional service. All vehicles were brought on time and everything was how we requested. We will use your service again. Thank you. [ View ]
    Response:Thank you for shipping with us! Universal Transport is an award winning car shipping company. We specialize in open and enclosed auto transport. Our clients include owners of collector cars, classics, exotics, high end vehicles, suvs, trucks, boats, rvs, motorcycles, all auto makes & models. We offer door to door service accross the US, Canada, Hawaii, Alaska, & Puerto Rico. PLEASE VIEW OUR RATINGS: http://www.movecars.com/UniversalTransportLlc [ view ]
    Rating:
    Poster:Driven Mobile Therapy
    Date:2/12/2013 4:17:00 PM
    Subject: Fraudulent company
    Review:Took my money and wont answer my phone calls.. I'm sitting in Dallas waiting for a vehicle that I bought to be shipped before I can leave.. Worst experience ever.. Every time i email for an update I get the same email. I will have dispatcher call... [ More ]
    Response:First we are a very legitimate business. We spoke to Evan several times and kept him updated. We even found him a driver even though he was double brokered with another company that leads to delays and makes our job twice as harder. When we call him to give him the good news and tell him we have a driver and give him the driver's details he basically lies to us and says the vehicle was already picked up. Meanwhile it is currently still posted by another company and he is still waiting on a driver. We will send him a screenshot of the company he is posted with to proof that they do not have a driver for him and we also have the signed dispatch sheet to show we did do our job and had contracted a driver for him.Even though you are not legally entitled to a refund of $275, your deposit has been refunded in full. This will only solidify our good standing in our industry and with our customers and merchant ban, since we will not jeopardize our good standings for your deposit and anyone Else's deposit.. And you sir should stop posting frivolous and dishonest reviews. Since I see you have done the same thing to other company's. You should be ashamed of yourself! [ view ]
    Rating:
    Poster:Evan Jenkins
    Date:2/12/2013 2:19:00 PM
    Subject: "$200 credit"...with YOUR company!!? No thank you!!!
    Review:I have been in contact with various departments of universal transport about my vehicle transport requested on 12/3 for silver spring, MD to Rexburg, ID. Lola never informed me that my pick-up request for 12/6 was not reasonable, or that it might be ... [ More ]
    Response:WE MADE FULL EFFORT TO MOVE HER CAR. THE TRAFFIC FROM MARYLAND - IDAHO HAD CALLED FOR HIGHER RATES DUE TO THE PROBLEM IN IDAHO WHERE THE TRAFFIC WAS VERY LOW AND THE TRUCKERS HAD TO COMPETE BY TAKING VEHICLES AT A VERY LOW RATE, HOWEVER, THEY HAD TO MAKE UP THE DIFFERENCE FOR CARS LEAVING THE EAST COAST. THIS SHIPMENT WAS OVER 3000 MILES. WHEN WE REALIZED THE PROBLEM WE CONTACTED THE CUSTOMER BECAUSE ONE OF THE TRUCKS REQUIRED MORE MONEY. WE ARE DOING THIS 10 YEARS AND ARE VERY UPFRONT WITH OUR CUSTOMERS. WE DEFINITELY TRY TO SATISFY ALL, HOWEVER, ONCE IN A WHILE SOMETHING DOESN'T WORK OUT AS QUOTED. OUR APOLOGIES.AND AS YOU ALL READY KNOW YOUR DEPOSIT HAS BEEN REFUNDED IN FULL. [ view ]
    Rating:
    Poster:Elisa
    Date:1/28/2013 1:49:00 PM
    Subject: I got pick uped on time
    Review:I had a great experience, I got picked up in 2 days from Miami to L.A.. I will use this company again. They answered when I called and Chris had a lot of knowlage to give me about transporting my car. [ View ]
    Response:Thank you for shipping with us! Universal Transport is an award winning car shipping company. We specialize in open and enclosed auto transport. Our clients include owners of collector cars, classics, exotics, high end vehicles, suvs, trucks, boats, rvs, motorcycles, all auto makes & models. We offer door to door service accross the US, Canada, Hawaii, Alaska, & Puerto Rico. PLEASE VIEW OUR RATINGS: http://www.movecars.com/UniversalTransportLlc [ view ]
    Rating:
    Poster:Ricky
    Date:1/11/2013 4:28:00 PM

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