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Specialty Mobile Systems 

Location:4304 Cox Smith Rd
Mason, OH 45040
Phone Number:(800)789-5250
Secondary Phone Number:(800)577-3708
Web Site:http://www.autotransportspecialty.com/
Email Address:service@autotransportspecialty.com
MC Number:MC-461234 - MC-477612
 View government license and insurance information.
Company Type:Broker/Carrier



SMS is a family-owned and operated business located in Mason, Ohio. SMS treats their employees with admiration and respect, along with quality interoffice customer service. The motto at SMS is "We Do The Right Thing" - right for everyone involved: Customer, Carriers, Vendors, and Employees. SMS courteously and efficiently teams with all stakeholders to ensure that the vehicle transport process goes smoothly.
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Overall Rating:


696 ratings & reviews posted


More Rating Reports
  • Rating Trends by Month and Overall New
  • Customer Satisfaction Ratings
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  • Do The Reviews Accurately Represent This Company?
    Specialty Mobile Systems reports that they have an average of 1700 customers per year. Currently, this site has 369 reviews posted by individual customers for the past 365 days. So approximately 21.71% of Specialty Mobile Systems customers have posted a review.

    This means that 78.29% percent of their customer’s opinions are not represented on this site.
    Next Reviews on Specialty Mobile Systems
    Subject:Specialty Mobile Systems
    Review:Picking a company to deliver a car when I couldn't be on both ends was scary to say the least. After reading reviews on this site, I made my best guess and picked First Call Auto Haul. They had excellent reviews, and one of the lower prices. T... [ More ]
    Rating:
    Poster:Dave
    Date:5/10/2008 1:58:00 PM
    Subject:Ca to Pa with an oversized vehicle
    Review:Let me start by saying Natasha is awesome! Little did she know what she was in for when she answered my call---I had been trying to ship a modified/oversized vehicle for 2 MONTHS with 2 other companies with much frustration and no success ( AAA-Anyt... [ More ]
    Rating:
    Poster:Sheila
    Date:5/10/2008 8:59:00 AM
    Subject:Easy Move To Texas!
    Review:This is my first experience with this type of service. Luckily, I chose Specialty Mobile Systems....due to my Mover's recommendation and to the reviews I read online! They answered all my questions, were very reasonably priced ( especially wi... [ More ]
    Rating:
    Poster:Julie
    Date:5/9/2008 11:50:00 AM
    Subject:1955 Chevy Show Street Pickup MI to CA Enclosed
    Review:Specialty did an excellent job of transportation of a Custom Truck with a $10,000 paint job. I purchased the enclosed transport to protect the truck's paint. The Vehicle was transported by Specialty's sister company and transport was provid... [ More ]
    Rating:
    Poster:Val Fezatte
    Date:5/9/2008 10:55:00 AM
    Subject:Good honest company!
    Review:I had once been burned with another company and I came to Speciality Mobile because of the good reviews I had read and the decent quote I was offered. I came to them hoping to ship my Cadillac from California to North Carolina. I was told by Dee that... [ More ]
    Rating:
    Poster:Nathan
    Date:5/8/2008 10:12:00 AM
    Subject:GREAT JOB
    Review:Specialty brokered the load to OG Enterprises. Dealing with both companies was a pleasure. All promises were kept RE pick up and delivery times. couldn't have gone smoother. Would not hesitate to recommend. will use again next year when I return ... [ More ]
    Rating:
    Poster:steve whysel
    Date:5/7/2008 11:28:00 PM
    Subject:Professional & Honest - Would use again
    Review:Specialty Mobile Systems is a class act. They are curteous on the phone and stick to their scheduled times. They provide accurate shipping quotes. The price you are quoted is exactly what you will pay. Plus, their prices are competitive. The ve... [ More ]
    Rating:
    Poster:P.A.
    Date:5/6/2008 5:42:00 PM
    Subject:3rd Time Satisfied User
    Review:I've used Specialty Mobil for three car moves. Each time went as expected. No surprises. Pickup for this transport was within the estimated window. I was called by Specialty in the morning to expect an evening pick up. The transport company... [ More ]
    Rating:
    Poster:William Feger
    Date:5/2/2008 8:37:00 PM
    Subject:Thanks Specialty Mobile
    Review:Great Customer Service, Highly recommend Specialty Mobile!! Both vehicles we're picked ahead of schedule and delivered ahead of schedule. Excellent communication from the home office as well as the drivers of each car. [ View ]
    Rating:
    Poster:Windy City Auto Gallery
    Date:5/2/2008 12:09:00 PM
    Subject:Dump Truck transported from NY to Michigan
    Review:AWESOME - Very professional, Super fast pickup & Delivery, Driver was very friendly and helpful!! Hats off to Specialty Mobile for a painless transport of my dump truck. Highly recommend these guys - I would use again tomorrow - There pricin... [ More ]
    Rating:
    Poster:Allen
    Date:5/2/2008 11:07:00 AM
    Subject:Legacy Auto Sales, Inc
    Review:We called Specialty Mobile for a price quote to pick up 3 vehicles for we here at Legacy Auto Sales, Inc. Not only did they get back with me within 15 minutes but beat all the other carriers I had contacted. Thier professionalism and character spea... [ More ]
    Rating:
    Poster:Legacy Auto Sales, Inc
    Date:5/2/2008 10:10:00 AM
    Subject:Good service on difficult route
    Review:I had contracted with Express Auto, but when it still had not been picked up in over 35 days, I asked them to cancel my order. Amex is following up to recover my full payment. The day I cancelled, I called Specialty Mobile who had a transport arran... [ More ]
    Rating:
    Poster:S.Bergen
    Date:5/1/2008 11:54:00 AM
    Subject:Again, the best people I've ever dealt with!
    Review:I had five 2008 Suburban's going to the same location in CA, and they managed to find me a carrier that took all five at the same time. It only took them about three days to deliver them, and my customer was nothing but happy about it. As usual... [ More ]
    Rating:
    Poster:Dave M.
    Date:5/1/2008 9:29:00 AM
    Subject:Very Very Happy
    Review:i will say that speciality was appox. $200 more than other companies i looked at. The reason i agreed to use them came after booking another company. the company i booked with charged $650. two weeks after pickup scheduled date- they dropped the pri... [ More ]
    Rating:
    Poster:nat
    Date:4/28/2008 3:36:00 PM
    Subject:Great job - will use again!
    Review:We were extremely pleased with customer service and effort to get our car to us. The car was delivered without incident. We'd definitely use Speciality again and will recommend to others. [ View ]
    Rating:
    Poster:Mary R
    Date:4/24/2008 2:01:00 PM
    Subject:Satisfied Customer
    Review:This was our first experience to move our car. Naturally was very tensed to find a good mover. When I contacted Speciality Mobile Systems I spoke to Dee and she was very helpful and prompt to assist us. The car was picked up and delivered within the ... [ More ]
    Rating:
    Poster:Gaurav Bhatnagar
    Date:4/23/2008 1:35:00 PM
    Subject:Excellent Job
    Review:Excellent service! Delivery was picked up on time and made ahead of schedule. Communication of delivery status was frequent. Car was a little dirty but that is to be expected with open transportation. [ View ]
    Rating:
    Poster:Tiffany
    Date:4/22/2008 11:47:00 AM
    Subject:I recommend Specialty Mobile Systems
    Review:Specialty Mobile Systems has incredible customer service. This was my first experience shipping a vehicle. All of the staff were so friendly and were able to work within all of my parameters. I felt I had know them for a long time. I will need to... [ More ]
    Rating:
    Poster:Jean Kirk
    Date:4/20/2008 4:30:00 PM
    Subject:SPECIALTY MOBILE SYSTEMS- What an Amazing Experience
    Review:when first getting in touch with Specialty Mobile Systems i was skeptical first because they were about 15 pages in on the google search which means that they weren't that popular BUT upon contacting them they reassured me that i had come to the ... [ More ]
    Rating:
    Poster:David Soro
    Date:4/18/2008 1:26:00 AM
    Subject:Transport Service
    Review:Excellent service. On time delivery. Honest people to deal with. No run-arounds. Straight talk. Courteous and Reasonable Rates, and will recommend to anyone. [ View ]
    Rating:
    Poster:Mohammed Khan
    Date:4/16/2008 6:46:00 PM
    Subject:AWESOME
    Review:It was a pleasure dealing with Specialty Mobile.I had my new Honda Civic which had to be transferred from Tennessee to New Jersey.I was quite wary and a bit skeptical of transferring my car--with questions such as what if it is damaged etc etc.Moreov... [ More ]
    Rating:
    Poster:Neil
    Date:4/15/2008 9:46:00 AM
    Subject:awesome to deal with!
    Review:Although they were slightly more expensive, it was worth it. They were very professional. From the first contact, they were very prompt, and helpful. I highly recommend them. [ View ]
    Rating:
    Poster:Scott Jordan
    Date:4/10/2008 10:36:00 AM
    Subject:Cincinnati, Ohio to Sacramento, Ca after a Blizzard
    Review:After the contract was finalized to transport my daughter's Jetta to California, the 1st carrier called to arrange a pick-up. The driver didn't seem to know that our area was in the middle of a 12" blizzard. He never made it, after sever... [ More ]
    Rating:
    Poster:Stan Yarrish
    Date:4/7/2008 8:58:00 PM
    Subject:1965 Corvair Monza Convertible
    Review:OUT-FREAKIN-STANDING! Not only were they early, they took care of this Vair like it was their very own! Convertibles are notoriously succeptable to damage with an open carrier, so I searched for the best and I found them here. I was on vaction with m... [ More ]
    Rating:
    Poster:Brian Bodza
    Date:4/7/2008 1:33:00 PM
    Subject:Couldn't have been better
    Review:I had my SUV shipped from VA to CO and these guys not only charged a very reasonable price, but they were very good about communicating with me during the trip and even arranged to pick me up at the airport, in my car, so I wouldn't have to get a... [ More ]
    Rating:
    Poster:Sara
    Date:4/4/2008 3:46:00 PM
    Subject:Ford F-150 Super Crew P/ U Truck
    Review:I was in need of a transport for my sick F-150 from Mansfield, OH. to Houston, TX. I submitted my request to various companies via the Internet over a two day period. SMS responded to my request in a professional and customer service oriented manne... [ More ]
    Rating:
    Poster:Steve Tillett
    Date:4/4/2008 3:10:00 PM
    Subject:Auto transport
    Review:I have been an automobile dealer for over 36 years and my vast experience with automotive transport companies ranges from seldom pleased to usually disapointed and all the way to rage and anger from the generally horrible performance by the carrier. ... [ More ]
    Rating:
    Poster:International Auto
    Date:4/4/2008 10:34:00 AM
    Subject:Specialty Mobile Services
    Review:The carrier was professional, prompt and everything arrived in terrific condition. He communicated with me along the way so I was never in the dark as to where he was or roughly when he would arrive. I met him at my house and everything went very smo... [ More ]
    Rating:
    Poster:David Griffith
    Date:4/2/2008 3:27:00 PM
    Subject:Birthday present for my Wife
    Review:My borther is an automobile dealer in Riverhead, Long Island, New York. I purchased from him a new 2008 fully loaded, rag top Chrysler Sebring. (Great car - new design!) I wanted the car here by Saturday, March 22nd to surprise my wife for her bir... [ More ]
    Rating:
    Poster:Ted C.
    Date:4/1/2008 8:59:00 PM
    Subject:Experience Moving Non-running '41 Ford
    Review:My requirements were to move a 1941 Ford Sedan Delivery that did not run, had no brakes and was loaded with extra parts (well packed on a pallet in the cargo bay). I submitted an online form to Specialty Mobile Systems over a weekend. I received a ... [ More ]
    Rating:
    Poster:Glenn Davis
    Date:3/27/2008 12:40:00 PM
    Subject:car delivery
    Review:the delivery was prompt, Brad, the driver, was curteous and professional. Called to give up dates. Had all the relevant paper work. Was better price than what I had quoted by ebay on the internet. I would be happy to use them again. [ View ]
    Rating:
    Poster:Maggie Little
    Date:3/24/2008 3:22:00 PM
    Subject:Great service, but they were a broker in my case
    Review:Great service throughout. Follow up and contact was consistent. The company that actually did my move was called "Safe Way Auto Transport", based in Kentucky. The best thing about this move, the same driver that picked up my car, is the ... [ More ]
    Rating:
    Poster:NP
    Date:3/20/2008 3:52:00 PM
    Subject:Easy & Quick
    Review:After the order online, They called in 10 minuts to confirm. I made pick up order with kind of late but still picked up on time. Driver contacted me to make sure when the good delivery time for me. The vehicle arrived exactry same condition even tho... [ More ]
    Rating:
    Poster:TAKA
    Date:3/20/2008 3:35:00 PM
    Subject:Great company to ship your vehicle!
    Review:I will delineate the timelime of my recent auto shipping experience that speaks for itself. Friday 3/14 - I made a shipping arrangement for my Toyota Celica 2003 with Dependable Auto Shippers. The next day I happend to find all the horrible feedback ... [ More ]
    Rating:
    Poster:Igor
    Date:3/20/2008 11:49:00 AM
    Subject:pick up from Elmyria NY to Cols OH
    Review:Once again Speciality Moblie Systems picked up and delivered a Mustang to our shop. They are always prompt, professional, curtious and fairly priced. I have been working with this company now almost exclusively for the past 3 years and could not be m... [ More ]
    Rating:
    Poster:Jacquie
    Date:3/19/2008 10:50:00 AM
    Subject:Specialty Mobile is Fantastic!
    Review:I have used Specialty Mobile twice now and have had a wonderful experience both times. They were reasonably priced, and since I was a repeat customer, offered a discount the second time I used them. They were professional, prompt, helpful, knowledg... [ More ]
    Rating:
    Poster:Deigh
    Date:3/19/2008 9:20:00 AM
    Subject:moving vehicle
    Review:I have used moving companies in the past, but none came as close as specialty mobile folks. from start to end, it was a wonderful experience. from knowledge about industry, to customer service, everyone was helpful, understanding customer's needs... [ More ]
    Rating:
    Poster:Mosa
    Date:3/18/2008 10:25:00 AM
    Subject:Excellent service!
    Review:The carrier they used was on time, very corteous, knowledgeable and careful with my new car. He got my car from south Florida to South Texas in only 2 days!! Unbelievable!. He called me before arriving to synch the delivery at my work site. Will cert... [ More ]
    Rating:
    Poster:Alex
    Date:3/14/2008 10:58:00 PM
    Subject:Great Job!! Great Company!! AAA+++++
    Review:These folks ROCK!! They did exactly what they said they would in the time they said they would!! After a horrible run in with another broker, these folks have restored my faith in the trasportation business. Do not hesitate to use this company, yo... [ More ]
    Rating:
    Poster:John Nelson
    Date:3/14/2008 6:12:00 PM
    Subject:Switched from Angels to Specialty Mobile
    Review:I originally placed an order with Angels Moving Autos but after weeks of constantly calling to find out when my car will be picked up, they finally told me a driver could not be found because of bad weather, and the route the driver had to take. So ... [ More ]
    Rating:
    Poster:Candice
    Date:3/9/2008 3:44:00 PM
    Subject:T-BIRD FROM OK TO NJ wowowow!
    Review:This is the first time I had used a auto transport company. The office personnel were very friendly and knowledgelable. . GARY was very prompt in picking up the vehicle to transport to my house. Once he arrived in nj with my vehicle, he called to se... [ More ]
    Rating:
    Poster:happy in NJ
    Date:3/6/2008 8:40:00 PM
    Subject:Auto Transport
    Review:This is the first time I had used a auto transport company. The office personnel were very friendly and knowledgelable. The auto transporter was a very nice man. He was very prompt in picking up the vehicle to transport across the country. Once he ar... [ More ]
    Rating:
    Poster:Cheryl Belhasen
    Date:3/6/2008 6:18:00 PM
    Subject:Mustang Cobra
    Review:This has been a most satisfying experience. Having never shipped a vehicle before I had some anxiety, but once Specialty Mobile found a carrier everything went smoothly. Specialty Mobile contracted with PIA Logistics to pickup our car from the fo... [ More ]
    Rating:
    Poster:Al Tetzlaff
    Date:2/26/2008 6:54:00 PM
    Subject:Flawless MA to IL
    Review:Awesome service start to finish! I got impulsive on a business trip and bought a car--not at all in my nature. I knew I would never be able to drive it back with bad winter weather on the way. Dee had me scheduled BEFORE the dealership could finis... [ More ]
    Rating:
    Poster:Brett Hilkemann
    Date:2/24/2008 5:52:00 PM
    Subject:Snow to Sun in 5 Days
    Review:Great - Will be using Specialty Mobile Systems again and again. I called Sunday and placed order to get car to Sunny FL by the next Sunday. They picked up car in Maine on Wed in a NASTY SNOW STORM and delivered on time 5 days later on a Sunny Sunday... [ More ]
    Rating:
    Poster:Ben
    Date:2/20/2008 10:52:00 PM
    Subject:Good Experience
    Review:I had a short turn to get my vehicle picked up and delivered. Amy worked very hard to find a transporter that would deliver my car on Feb 12 before I had to commit. They found a transporter, Carib Pride, who promised to pick up at 5pm on Thursday. As... [ More ]
    Rating:
    Poster:Eileen
    Date:2/20/2008 8:27:00 PM
    Subject:1928 Model T
    Review:Due to the age and condition of the car we were very concerned about the quality and care of the shipment of the car. We have shipped cars before and new we needed an enclosed trailer to keep the road elements out. The driver called a day ahead an... [ More ]
    Rating:
    Poster:Rudy
    Date:2/20/2008 1:26:00 PM
    Subject:Transport of 2 vehicles
    Review:I am very pleased with my experience with Specialty Mobile Systems. I received quotes for moving two vehicles to Florida and my actual cost was the same as the quotes I received. My request for quotes was answered within a few hours of the online r... [ More ]
    Rating:
    Poster:Robin Brackett
    Date:2/19/2008 9:06:00 PM
    Subject:Shelby GT 500 40th Annerversary Edition
    Review:Specialty Mobile is the only Company I would totaly trust my cars with. Jeff, the driver is very honest and treats the cars as if they were his. He was very understanding of my time and worked with me to pick up and delivery my Shelby GT 500. This wa... [ More ]
    Rating:
    Poster:Ron Gallagher
    Date:2/18/2008 5:50:00 PM
    Subject:They left me hanging...
    Review:I scheduled with this broker almost two weeks prior to today for my car to be picked up and transported to Washington state. They were VERY quick to take my deposit money out of my account, made a bunch of promises, and as of today, I have not... [ More ]
    Response:We received this customers order on 2/8/08 with a vehicle ready date of 2/14/08. The parameters in the order are that the vehicle has to be picked up prior to 2/21/08 because the customer is leaving for Washington State. We work with a pickup wi... [ More ]
    Rating:
    Poster:Michael & Belinda Stafford
    Date:2/17/2008 7:37:00 PM

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