Safe-Direct Car Shipping  | |
| Location: | Los Angeles, CA 91602 |
| Phone Number: | 866-221-1664 |
| Secondary Phone Number: | 818-824-8100 |
| Website: | http://www.shipacardirect.com |
| Email: | info@shipacardirect.com |
| Time On Site: | 4 Year(s), 3 Month(s). Since 2/21/2008 10:18:00 PM | | FMCSA Licensing: | MC-632461 | Authority | Status | | Common Carrier | None | | Contract Carrier | None | | Broker | Active | |  View government license and insurance information. | Company Type:
(Interstate) | Broker
** This information is generated by the FMCSA Information ** | Other Names:
(using or used this MC number) | Honesty First Auto Transport Inc | | | | | The #1 thing that separates us from ALL other companies is that we back up our PRE-SCREENED carriers with an INSURANCE GUARANTEE. We are the ONLY company that offers a guarantee of this kind. Our carriers are the very best. The fact that you are here shows that you care about quality as much as we do. This is a great site and should prove extremely useful in making your decision as well as avoiding common problems, but BE CAREFUL, companies sometimes write their own reviews. Our advice is to start by reading the bad reviews, since no one is going to write their own bad review. You can learn a lot from another person's problems as well as get a feel for the company based on their response. All of our reviews are directly from our customers. Click the link above to visit our website and get a FREE ONLINE CUSTOM QUOTE, Tailor made to your specific situation. We also have great USER VIDEOS, helpful FAQs and glowing Testimonials. Get a Quote today! |
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Have your own experience with Safe-Direct Car Shipping to share? Click Here to add a review. Overall Rating (Last Two Years*): 
1356 ratings & reviews posted
Do The Reviews Accurately Represent This Company?
Safe-Direct Car Shipping reports that they have an average of 10000 customers per year. Currently, this site has 1001 reviews posted by individual customers for the past 365 days. So approximately 10.01% of Safe-Direct Car Shipping customers have posted a review.
This means that 89.99% percent of their customer’s opinions are not represented on this site. |
| Great experience | | Our primary contact person was very polite and knowledgeable about the process. I would definitely use this company again! [ View ] |
|   | | Maria | | 5/16/2012 10:21:00 PM |
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| VW BUG CA to FLA | |
Tom Miller made this as easy as getting an oil change, He gave me the cost, I agreed to it, I called the driver, confirmed pick up and contact info, told them to call me when they get close,
met them 2 blocks from my office, looked the c... [ More ] |
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| Car Transport | | I was very concerned as a first time college parent sending my son's car from Long Island to Tulane and back. Each time, David walked us through the process; consistantly got back to me via email and/or phone and was extremely professional. The driv... [ More ] | | Thank you for your great recommendation, Carol! We are always happy to inform first-timers of the process. Please call me again for the next transport! 866-221-1664 www.shipacardirect.com [ view ] |
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| shipping my Camaro | | Was dissapointed with the day late pickup. But I was very happy to still take delivery on time. Was dirty but that is to be expected. However I found no damage upon washing my new Camaro! Thanks guys [ View ] | | Thanks for your review, Mr. Robinson! Sorry to hear the timing estimates were a little off. Please contact me again for any future car moves. 866-221-1664 www.shipacardirect.com [ view ] |
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| Helpful! | | David was very helpful in educating me about the process of shipping cars cross country and sent several emails detailing how the experience would be and what to expect. He was also very prompt in answering all my emails. When it was the day before... [ More ] | | Thank you for your feedback, Betsy! I'm glad I could be helpful in the process. Please contact me again for any future car moves. 866-221-1664 www.shipacardirect.com [ view ] |
| | | betsy | | 5/15/2012 8:14:00 PM |
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| ron | | was so satisfied will be using this company to ship a future vehicle. i found the whole process simple and my rep (tom) gave sufficient guidance that i knew what to expect every step f the way. [ View ] | | Thanks for your great recommendation, Ron! We like to keep it simple for you! Please contact me again for any future car moves. 866-221-1664 www.shipacardirect.com [ view ] |
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| My first time with this company | | Well, my experience started out good and then we added another car to the mix and it all went awesome.
The driver was delayed at the dealership;( sorry about that.
He was so pleasant to work with. Very friendly when he arrived and the cars where in... [ More ] | | Thank you for your great review! Glad it went from good to awesome! Please call me again for any future car moves. 866-221-1664 www.shipacardirect.com [ view ] |
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| Would Recommend to Anyone | | It took a while to get my car on a carrier, but it was delivered on time and damage free. I took a lot of time looking for car shipping companies and Safe Direct was least expensive and had the best reviews. [ View ] | | Thanks for your review, Landon! I'm glad to hear everything arrived in good condition. Please contact me again for any future car moves. 866-221-1664 www.shipacardirect.com [ view ] |
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| First Time Customer | | I was brand new to the process of cross country vehicle transport. The comments on the internet were not comforting, so I wasn't sure what I was getting into. The company we chose had good customer reviews on the internet and a good reputation with t... [ More ] | | Thanks for your great feedback, Bob! We think it's important to be informative and responsive, since many customers (like you) have never shipped a car before. Please contact me again for any future car moves. 866-221-1664 www.shipacardirect.com [ view ] |
| | | Bob T | | 5/14/2012 6:46:00 PM |
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| satisfied customer | | This was the first time I had the experience of shipping my car and was a little leary about the process. Safe Direct answered all my quesions and concerns and basically put me more at ease with the process. My car was picked up on time and delivered... [ More ] | | Thanks for your great recommendation, Ronald! I'm always happy to put a first-timer at ease! Please contact me again for any future car moves. 866-221-1664 www.shipacardirect.com [ view ] |
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| Great service | | There was lots of communication while waiting for offers from carriers, including reviewing options to meet my shipping requirements. Our representative was very helpful. The carrier was great also, calling me several times to give me updates as to... [ More ] | | Thanks for the excellent recommendation, Charles! I'm glad to hear you were well informed throughout the process. Please call me again if you have any future car moves. 866-221-1664 www.shipacardirect.com [ view ] |
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| Very Good Communication! | | Emails and phone calls were always answered right away, A carrier was found last minute for a good price and I had to push the shipping date for personal reasons and they were able to work with me and found me a carrier a good amount of time before s... [ More ] | | Thanks for the great recommendation! I am always happy to help, even if your needs change. Please contact me again for any future car moves. 866-221-1664 www.shipacardirect.com [ view ] |
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| Knowing details on what to expect will keep you from being disappointed | | This is my second time shipping a car and it was a good one. Delivery to a destination like mine, was impossible due to low branches which will not allow for the 14ft+ car carrier to pass through. I was psyched that my driver came up with a smart,... [ More ] | | Thanks for the excellent recommendation, Heather! You make a really good point about flexibility, especially for hard to access addresses/locations. I look forward to helping you with your next transport! 866-221-1664 www.shipacardirect.com [ view ] |
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| Broker knew his stuff | | We were first timers at car transport, and David's thorough industry knowledge was a big help. Our transport began in a fairly remote area, so while we had difficulty getting a carrier, once we did, they were early picking up and David contacted me t... [ More ] | | Thanks for your great review, Lauren! We like that there's no deposit due until a carrier is assigned too - especially for folks who are a little off the beaten path, because it can take a little extra time for door-to-door availability. Please contact me again for any future car moves. 866-221-1664 www.shipacardirect.com [ view ] |
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| Outstanding!!! | | I've never had to ship a car before and I must say that it was easy and painless. From coast to coast (Orlando to LA) my girlfriend's car was shipped in a professional and timely manner.
I would definitely use Safe Direct Car Shipping again for a... [ More ] | | Thanks for the outstanding recommendation, Kevin! Always happy to keep it painless. Feel free to call me again for any future car moves. 866-221-1664 www.shipacardirect.com [ view ] |
| | | Kevin | | 5/13/2012 2:24:00 AM |
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| More than pleased! | | I have only used a car shipping company before and am convinced I was scammed at some point during the process. Right off the bat, they asked for almost 300$ for a deposit that could only be refunded ten business days after the pick up date..that's b... [ More ] | | Thank you for your very detailed review, Anna! You provide a lot of great information to shippers! I'm so glad we could do better than the last guys for you.
Please contact me again for any future car moves. 866-221-1664 www.shipacardirect.com [ view ] |
| | | Anna | | 5/12/2012 11:56:00 PM |
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| Great Service | | I bought a used, but relatively new BMW from a dealership in Pennsylvania. After deciding that I wanted to buy the car, I began searching for a transport company that is affordable and reputable. Safe-Direct Car Shipping fit the bill. One of the thi... [ More ] | | Thanks for your very information feedback, Eric! I'm glad you found my service helpful, but we hate to hear about your issue with the carrier. Please let us know how it is resolved for you. Feel free to call me again for any future car moves. 866-221-1664 www.shipacardirect.com [ view ] |
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| Great | | Shipped my car from Malibu to NYC. Took about 5 days after my first available date to pickup my car but it was smooth sailing from there. Took about 6 days to ship cross country. The car was in good condition when shipped.Car did not start for some r... [ More ] | | Thanks for your great feedback, Andrew! You bring up a good point that carrier availability - while regular - can vary even for major cities. Glad it went smoothly and that your driver was a good trouble-shooter! Please contact me again for any future car moves. 866-221-1664 www.shipacardirect.com [ view ] |
| | | Andrew | | 5/12/2012 1:18:00 PM |
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| Safe-Direct Car Shipping a great service | | Safe-Direct Car Shipping provides a great service and we were very satisfied with them as a first-rate choice for an auto transport company. The dispatcher (Tom) was professional and prompt in both email and phone responses. He clearly explained how ... [ More ] | | Thanks for the great recommendation! Happy to hear the whole experience was smooth for you! Please contact me again for any future car moves. 866-221-1664 www.shipacardirect.com [ view ] |
| | | J. Hovark | | 5/10/2012 6:13:00 PM |
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| very good service. easy and fast. | | I am so happy with the service. It is easy. Service agent is friendly and fast find a driver. It is only 4 days shipping my car from buffalo to los angeles. [ View ] | | Thanks for the great recommendation! I'm glad the carrier was extra fast for your move. Please contact me again for any future car moves. 866-221-1664 www.shipacardirect.com [ view ] |
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| service | | The contact person was great and got a delivery put together on short notice with a short deadline.Agent company was excellent. Suggest you maintain close contact by phone with the driver to avoid mixups. [ View ] | | Thanks for your great review, Davis! You make a good point about staying in touch with the driver and being available for troubleshooting! Please contact me again for any future car moves. 866-221-1664 www.shipacardirect.com [ view ] |
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| Moved from cross country | | Tom was great. There a was a last minute change with the carrier where it was the discover that the carrier's insurance was expired. Tom got another carrier assigned in to pick up my car within 30 minute. Alex from planet transport, was great!!! Very... [ More ] | | Thanks for the great recommendation, Rodney! I'm glad Alex was professional and knowledgeable. Please contact me again for any future car moves. 866-221-1664 www.shipacardirect.com [ view ] |
| | Rodney | | 5/8/2012 8:32:00 PM |
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| Very Satisfied! | | Went on line to find a company to transport my son's car from Ann Arbor Michigan to Southern California. Decided on 3 companies. Called all of them and decided to give Tom with Safe-Direct the challenge. He answered the phone when I called and gav... [ More ] | | Thanks for the great recommendation! I'm glad I could give you the information you needed to make the right decision for your family. Please contact me again for any future car moves. 866-221-1664 www.shipacardirect.com [ view ] |
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| Car shipping | | Overall, I had a positive experience with Safe Direct Company. The door-to-door service was $695 for an enclosed carrier. David from Safe Direct stayed in touch with me throughout the entire process and was very responsive through phone and email.... [ More ] | | Thanks for your feedback, Snehal! You make a good point about having a window of availability. Please contact me again for any future car moves. 866-221-1664 www.shipacardirect.com [ view ] |
| | | snehal kulkarni | | 5/7/2012 8:45:00 PM |
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| Reliable. | | Used another company to ship my car to CA, and was extremely unsatisfied. I had went through all the troubles and difficulties of going through a sketchy companies..pick up was extremely late, customer service was horrible, and upfront fees left you ... [ More ] |
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| Reliable. | | Used another company to ship my car to CA, and was extremely unsatisfied. I had went through all the troubles and difficulties of going through a sketchy companies..pick up was extremely late, customer service was horrible, and upfront fees left you ... [ More ] | | Thanks for your recommendation, Anna! I'm glad your experience with us was much better than with the other company. Please contact me again for any future car moves. 866-221-1664 www.shipacardirect.com [ view ] |
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| Review | | Overall the service was fine. Originally we did have some problem because the carrier that was chosen for me called and said that it will not arrive until 2 days after the originally quoted pick up date and that carrier was also rude to me. But, Davi... [ More ] | | Thank you for your review! You make a good point about door-to-door - if you live in an area the truck can't access, you may have to meet the carrier nearby. (That is an issue with DC for all transporters.) Please contact me again for any future car moves. 866-221-1664 www.shipacardirect.com [ view ] |
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| shippment | | I have used safe direct car shipping before and they have done a good job. This was the second time and safe-direct gave a good quote. Sient was the transporter. They were a couple of days late and kept pushing back the pick up date. Once they got he... [ More ] | | Thanks for the review, Daniel! Sorry to hear the carrier's timing estimates were a little off. Please contact me again for any future car moves. 866-221-1664 www.shipacardirect.com [ view ] |
| | | Daniel | | 5/7/2012 2:02:00 PM |
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| first-time autoshipping experience with Safe-Direct | | Recently my family move from NY to WA ,so we need a auto transport. After researching the web and reading many reviews, we chose Safe-Direct Car Shipping for the reasonable cost and the door-to-door service . I'd recommend their website - there are ... [ More ] | | Thanks for your recommendation, Wei! You make an important point about having a window of availability. Please contact me again for any future car moves. 866-221-1664 www.shipacardirect.com [ view ] |
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| Enclosed Transport from GA to CA | | Tom from Safe Direct was helpful and professional in getting my classic car shipped from GA to CA. Safe Direct is a broker that will connect you to an actual shipper based on your available pick up date. It is the customer's responsibility to do th... [ More ] | | Thanks for your great recommendation, Paul! While we do carefully screen our carriers, it is always the customer's right to pass and wait for the next available carrier. Please contact me again for any future car moves. 866-221-1664 www.shipacardirect.com [ view ] |
| | | Paul H. | | 5/6/2012 11:29:00 PM |
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| Good first-time experience with Safe-Direct | | My experience with Safe-Direct was very good. Customer service and the speed at which my car was delivered cross-country (5 days) exceeded my expectations. The price ($1300) for the transport was reasonable and below quotes from other companies. T... [ More ] | | Thanks for the great review, Drew! Always happy to exceed expectations!! Please contact me again for any future car moves. 866-221-1664 www.shipacardirect.com [ view ] |
| | | Drew W. | | 5/6/2012 11:36:00 AM |
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| GREAT SERVICE!! | | Great service hauling my classic '68 Mustang from Arizona to Ohio..The carrier driver was very careful with my vintage car and It was picked up and delivered in a very timely manner...I could not be happier!..David from Safe Direct was very good also... [ More ] | | Thanks for the excellent recommendation, Wayne! I'm glad to hear the driver was very careful and that you couldn't be happier! Please contact me again for any future car moves. 866-221-1664 www.shipacardirect.com [ view ] |
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| Great job! | | A carrier was found quickly and when the first pick-up date/time was inconvenient, another carrier was found that met our schedule needs. The car was dropped off in my driveway in NY in the same condition it left California. I was very happy with eve... [ More ] | | Thanks for your great review, Paul! I'm very happy you are very happy! Please contact me again for any future car moves. 866-221-1664 www.shipacardirect.com [ view ] |
| | | Paul Manuszewski | | 5/5/2012 3:40:00 PM |
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| I recommend Safe-Direct to all! | | All I can say is Thanks Safe-Direct Car Shipping!
Tom, thanks for helping me again with my CAR shipping and follow up me (as a customer) and by phone just to make sure everything is fine. As for my experience with Safe-Direct Car Shipping I would r... [ More ] | | All I can say is "thanks, Shankar"! Thanks for the recommendation! And please contact me again for any future car moves. 866-221-1664 www.shipacardirect.com [ view ] |
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| Cross country car shipment | | Working with this company has been a pleasant experience. It wa my first time ever to ship a car and I had no clue where to start. Tom Miller was right there for me with information, estimates of ship time and realistic costs. He referred me to th... [ More ] | | Thanks for the excellent recommendation, Rollin! I'm glad you found the videos helpful! Please contact me again for any future car moves. 866-221-1664 www.shipacardirect.com [ view ] |
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| My first time shipping a car | | I shipped a car from Maryland to my son in Michigan. Tom at Safe_Direct explained every step and made the experience seem pretty easy. The truck driver contacted me as promised, and he went out of his way to accommodate my schedule for the pick up.... [ More ] | | So glad you were pleased with the service, Marcia! Thanks for the great feedback about your carrier. Please contact me again for any future car moves. 866-221-1664 www.shipacardirect.com [ view ] |
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| excellent service but delivery can be delayed | | Everything went well except at the end they attempted delivery on Thursday evening, 9 days after the pick-up in New York, at our friends' address, who called back and said they'd be out this evening asking if the delivery can be done any other time, ... [ More ] | | Thanks for the great feedback, Stanislaw! Sorry to hear the driver didn't get the update while he was on route. Please contact me again for any future car moves. 866-221-1664 www.shipacardirect.com [ view ] |
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| Excellent Service by David | | David was my customer rep and he did a great job from the beginning to the end of the transaction. He made sure I was informed of my shipping status throughout the entire time. When I did have any questions or concerns I would contact David and he wo... [ More ] | | Thanks for the great feedback, Lena! I'm glad I could keep you informed. Please contact me again for any future car moves. 866-221-1664 www.shipacardirect.com [ view ] |
| | | Lena Jie Zhu | | 5/4/2012 2:42:00 PM |
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| Excellent, Fast & Affordable | | I could have never imagined that my car would be delivered so quickly. My husband conducted the pick up side in FL and the gentleman worked out a great place to pick the car up since his truck couldn't get in and out of the apartment complex. There... [ More ] | | So glad this was the non-stressful part of your move, Brittanie! Thanks for the great recommendation! Please contact me again for any future car moves. 866-221-1664 www.shipacardirect.com [ view ] |
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| Car transport from Phoenix to Atlanta | | The service was excellent. The pick up service came on time and on the date scheduled. We even had to change the pick up location at the last minute and they were very accomadating. The cars were delivered earlier them expected in the same condition ... [ More ] | | Thanks for the excellent recommendation, Tiffany! Glad the carrier was accommodating for your last minute changes! Please contact me again for any future car moves. 866-221-1664 www.shipacardirect.com [ view ] |
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| LR2 to San Diego | | Driver Rodrico deserves a gold star...
early, very friendly, very gracious for the lunch we brought him...after reading all the horror stories
very thorough on the vehicle exam prior to loading..
this crew was a welcome relieve.....
I just want h... [ More ] | | Thanks for the great feedback, Keith! We love hearing that our drivers are friendly and gracious. Please contact me again for any future car moves. 866-221-1664 www.shipacardirect.com [ view ] |
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| Good communication, on-time delivery | | This was this first time I shipped a vehicle and I was nervous about the process. Everything went very smoothly. It was easy to contact a real person and ask questions. The pick-up and delivery were on-time. The company followed up with me to make su... [ More ] | | Thanks for the great recommendation, Erin! A lot of first-timers are nervous, so I'm glad everything went smoothly for you! Please contact me again for any future car moves. 866-221-1664 www.shipacardirect.com [ view ] |
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| Great Service and exceeded expectations!! | | Overall, I was very satisfied with the service I received. I needed my car shipped within a very tight time frame and David was able to help me find a driver the same day and the car would make it to the destination when I arrived there just in time ... [ More ] | | It was my pleasure, Lan! Thanks for the great recommendation! I look forward to hearing from you when you are ready to ship it back. 866-221-1664 www.shipacardirect.com [ view ] |
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| Excellent Service | | This was my first time shipping a car and I had no clue how to go about doing so. It became even harder with so many options available. I spoke to a lot of companies but after talking to Tom at SafeDirect, I was really convinced. The transport went a... [ More ] | | Thanks for the great review, Rahul! I'm glad your first transport was smooth - please contact me again for any future car moves. 866-221-1664 www.shipacardirect.com [ view ] |
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| On Time | | Tom and his groupl were the utmost professionals...more importantly, they did what they said they would do...which is a must in this business. [ View ] | | Thanks for your great recommendation, Mike! Happy to deliver professionally! Please contact me again for any future car moves. 866-221-1664 www.shipacardirect.com [ view ] |
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| My comments | | I had booked another carrier and after waiting 3 weeks i called shipacardirect and was fortunate enough to talk with Tom. He explained to me how the business works and why i may be having difficulty getting my excursion shipped to Kentucky. Within ... [ More ] | | Thank you for the great review, Charles. I'm glad we could help you out when the other folks let you down. Please contact me for any future auto transports. 866-221-1664 http://shipacardirect.com/ [ view ] |
| | | charles S. | | 5/1/2012 3:42:00 PM |
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| Minivan transport | | The agent is very helpful and nice. My vehicle arrived at our destination a few days earlier than expected and the driver was very rude about our not being able to pick up our vehicle as soon as he wanted. Other than that, everything was good. [ View ] | | Thanks for the review! I'm sorry that the carrier's timing estimate was off. Please contact me again for any future auto transports. 866-221-1664 http://shipacardirect.com/ [ view ] |
| | | Zhongli Zhang | | 5/1/2012 3:17:00 PM |
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| they deliverd on their promise | | Surprise, customer service, has not gone the way of the dinosaur; it is alive and very well and I found it at Safe-Direct Car Shipping. I wanted to save my nephew the driving time from PA to TX and began my internet search for a company that could ha... [ More ] | | Thanks for the great recommendation, Marysue! It's good to know the carrier was nice and professional too. Please contact me again for any future car moves. 866-221-1664 www.shipacardirect.com [ view ] |
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| easy and fast | | I would use both the broker and trucking company again. Easy and fast. And good communication on everyone's part. [ View ] | | I'm glad the communication was good all around! Thanks for the quick and easy review! Please contact me again for any future car moves. 866-221-1664 www.shipacardirect.com [ view ] |
| | | Adriene | | 5/1/2012 8:16:00 AM |
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| 1st time user. Went better than I thought possible. | | I wasn't familiar with the whole process. Dispatcher was was available to answer any and all questions. Website was easy to navigate. I was truly surprised when I saw the truck arrive on Sunday morning. I never expected them to so prompt. Would I ... [ More ] | | Thanks for the great review, Nick. I'm glad it went better than you expected! Please contact me again for any future car moves. 866-221-1664 www.shipacardirect.com [ view ] |
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