Safe-Direct Car Shipping  | |
| Location: | 866-221-1664 - Los Angeles, CA 91602 |
| Phone Number: | 866-221-1664 |
| Secondary Phone Number: | 818-824-8100 |
| Website: | http://www.shipacardirect.com |
| Time On Site: | 5 Year(s), 3 Month(s). Since 2/21/2008 10:18:00 PM | | FMCSA Licensing: | MC-632461 | Authority | Status | | Common Carrier | None | | Contract Carrier | None | | Broker | Active | |  View government license and insurance information. | Company Type:
(Interstate) | Broker
** This information is generated by the FMCSA Information ** | Other Names:
(using or used this MC number) | Honesty First Auto Transport Inc. | | | | | The #1 thing that separates us from ALL other companies is that we back up our PRE-SCREENED carriers with an INSURANCE GUARANTEE. We are the ONLY company that offers a guarantee of this kind. Our carriers are the very best. The fact that you are here shows that you care about quality as much as we do. This is a great site and should prove extremely useful in making your decision as well as avoiding common problems, but BE CAREFUL, companies sometimes write their own reviews. Our advice is to start by reading the bad reviews, since no one is going to write their own bad review. You can learn a lot from another person's problems as well as get a feel for the company based on their response. All of our reviews are directly from our customers. Click the link above to visit our website and get a FREE ONLINE CUSTOM QUOTE, Tailor made to your specific situation. We also have great USER VIDEOS, helpful FAQs and glowing Testimonials. Get a Quote today! |
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Have your own experience with Safe-Direct Car Shipping to share? Click Here to add a review. Overall Rating (Last Two Years*): 
2733 ratings & reviews posted
Do The Reviews Accurately Represent This Company?
Safe-Direct Car Shipping reports that they have an average of 10000 customers per year. Currently, this site has 1748 reviews posted by individual customers for the past 365 days. So approximately 17.48% of Safe-Direct Car Shipping customers have posted a review.
This means that 82.52% percent of their customer’s opinions are not represented on this site. |
| Best customer service :) | | I needed to move my vehicle from California to Illinois. I have previously shipped two cars from different companies and both times I ended up having horrible service and rude drivers. I read many reviews on companies and ended up going with a "... [ More ] |
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| Good | | The pick up was early and the carrier dispatch was not too friendly. But everything else was as promised. [ View ] |
|   | | Carmove | | 5/20/2013 5:07:00 PM |
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| Car Transport | | I had such a great experience shipping my husband's car. The transport company was in touch with me the entire time, the car was transported quickly, and the drop off on the other end was timely.
I would definitely recommend this company and would ... [ More ] |
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| Pretend to be professional, actually very bad | | One sentence about their service: they made the impression to you that they are professional, honest and hard working, actually they did nothing instead of sending emails and try to get more money from you at the last minute after they got your order... [ More ] |
| | | Justin | | 5/19/2013 9:16:00 PM |
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| excellent | | After searching for a couple of days, and talking to all the shipping companies, I finally chose to ship my car with Safe-direct. I was assigned to Chris. He is an awesome guy. He handled everything very professionally. I'm very pleased with the ship... [ More ] |
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| Vehicle Transport | | The driver who picked up the car was excellent. He was personable and easy to talk with. Once we decided to ship they picked up the car in a short period of time. There was plenty of advance notice the carrier was coming. We weren't solicited for ext... [ More ] | | Love to hear our service was valuable! Thank you, Al! [ view ] |
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| Customer Service | | Brian at Safe Direct was professional, knowledgable, and very informative. I was very impressed with him and the company and would highly recommend Safe Direct! [ View ] | | We're impressed with your review, Grant! Thanks so much! [ view ] |
| | | Grant | | 5/17/2013 1:58:00 PM |
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| Disappearing Act | | Two things happened at the same time, which resulted in my car disappearing for 2 days:
Our Rep Quit and before he quit, the trucker says he was given the wrong phone number.
So the trucker tried to call, and we called the rep asking where was th... [ More ] | | Crazy, right? I'd love to say we've never heard a crazier experience with a carrier, but lets just say they have joined the list of carriers that will never haul for us again. Our apologies. [ view ] |
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| 1,250 mile car transport | | Car arrived to EXACT day, hour & minute it was promised. Coordinator Tom & the driver were both Great, answered all questions clearly. 1,250 mile trip. Highly recommend Safe-Direct car transporters [ View ] | | Fantastic! Thanks for the feedback!! [ view ] |
| | | D Ladd | | 5/16/2013 6:22:00 PM |
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| Great deal | | After having a horrible experience talking to the extremely rude guy from Transport Connection, I found Safe Direct while looking for better companies. They gave me a quote $200-400 cheaper than I had before, and most importantly followed through. Ja... [ More ] | | So glad we did better than the other guys, Rodrigo! Thanks for your recommendation! [ view ] |
| | | Rodrigo | | 5/16/2013 4:04:00 PM |
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| Car Transport | | We used their service both from and back to California. Both occasions, the price quoted was the amount paid. No hidden costs or issues. Everything that was promised was delivered. Tom was great to work with. Not only did he initiate everything, he k... [ More ] | | Happy to have your high recommendation, Rubin! Thank you!! [ view ] |
| | | Rubin | | 5/16/2013 1:18:00 PM |
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| Stressful Experience Overall | | Everything was smooth once the car was picked up, but getting to that point was extremely difficult and stressful. The 'deadline' for when I would receive carrier information (and a guarantee that my car would be picked up) was continually pushed ba... [ More ] | | Hi Megan, Sorry to stress you out, but as we said from the beginning, you can't use terms like 'deadlines' and 'guarantees' in the wonderful world of car shipping. Note to future movers - be a little flexible (read: realize all dates are estimates) and your whole move will go smoothly, be rigid and you *might* watch your 'deadlines' come and go and be right back here to vent. (Think: tree in the wind, Grasshopper) [ view ] |
| | Megan | | 5/16/2013 11:59:00 AM |
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| great service | | They picked up the car early but called to see if we were ok with that and were willing to wait until the scheduled time. It was a very nice couple and that made me feel pretty secure about the safety of my vehicle. It arrived on time and was deliver... [ More ] | | Thanks for the great 5 Star review, Catherine! Glad it was a great experience for you and your daughter! [ view ] |
| | | catherine | | 5/16/2013 9:28:00 AM |
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| Review | | The carrier assigned by tom was brooks transportation. Was on time. There were no damages. Cost for transportation was reasonable. Would use again. Would definitely recommend. [ View ] | | Thanks for your recommendation, Deepika! [ view ] |
| | | deepika | | 5/15/2013 9:07:00 PM |
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| San Diego to Seattle car delivery | | Car delivered to 1,250 miles to exact location & EXACT same hr & minute as promised. Driver was very communicative; coordinator was very helpful as well as lived up to every promise. Highly recommend this company. [ View ] |
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| David | | David was helpful always. I called several times with questions.
Everything went off without a hitch! [ View ] | | Thanks David! Happy it was hitch-free! [ view ] |
| | | David Ross | | 5/15/2013 2:11:00 PM |
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| Would use again | | GOOD:
-David Franco at Safe-Direct, although a little difficult to get a hold of at first, was easy to work with and then responsive with any questions I had.
-Driver from AMKO who picked up my car was very nice. Answered all of my questions an... [ More ] | | Thanks for the feedback, Jay! Sorry there were some communication snafus with the driver. [ view ] |
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| would use again | | David sourced transportation for my vehicle within 2 or 3 days, the car arrived a couple days early and David maintained an open line of communication throughout the process. [ View ] | | Thanks Matt! Glad it was quick! [ view ] |
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| Satisfied. | | Pickup was on time. Delivery was a couple of hours late. Other than that, everything went well. I definitely recommend this company. [ View ] | | Glad you are satisfied overall, Raj! Thank you! [ view ] |
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| Dave was awesome | | My experience with Dave and safe-direct has been nothing but positive. He stayed in contact with me the whole time and was very helpful. Would use again. [ View ] | | Thanks for the positive feedback, Bryan! [ view ] |
| | | Bryan | | 5/14/2013 3:11:00 PM |
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| Review | | The experience was OK. No real complaints. Very wide of a window for pick up dates. I would have liked it to be a bit more narrow. Contact was responsive. Driver was responsive. Everyone did what they said they would. [ View ] | | Thanks for your feedback, Mark! Sorry there aren't "set-in-stone" options in advance for cross-country transports. [ view ] |
| | | Mark B. | | 5/14/2013 2:25:00 PM |
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| Pretty Great Experience | | This was my first time shipping a vehicle and I was very pleased with the service that Safe-Direct provided. They were able to book a shipping company and pickup the vehicle within a very tight timeline. The company (M&M Motors) shipped my vehi... [ More ] | | Thanks Chris! Glad there was a quick turn-around for you! [ view ] |
| | | Chris | | 5/14/2013 1:27:00 PM |
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| Would use again | | First time using a shipping company and sent request to the top companies on this website with good reviews.
My agent was very knowledgeable and prompt with his response and didn't bombard me with phone calls and e-mails. That made me go with him... [ More ] | | Thanks for the recommendation, Paul! We're happy to help you with your next transport! [ view ] |
| | | Paul | | 5/13/2013 10:37:00 PM |
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| first time using auto transport | | This was my first time having a auto shipped across the country,or anywhere for that matter.tom sent me a bid online,and it was very reasonable.He sounded knowledgeable,and assured me I had nothing to worry about.my car was loaded by a fellow who too... [ More ] | | Thrilled to hear it was a breeze, Donald! Thanks for your recommendation! [ view ] |
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| EXCELLENT SERVICE | | David Franco was very knowledgeable with regards to shipping my car from Illinois to Virginia. He made sure that I understood the entire process and all of the charges. There were no secrets with David. He is very up front. The transporter that he co... [ More ] | | Happy to keep you informed, Ed! Thanks for the excellent review! [ view ] |
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| Satisfaction | | Safe-Direct was very responsive and available for me- a first-time car shipping patron. They answered all my questions clearly and made it very clear what I was to expect. When there was a delay in my shipment, the shipping company (Western Distribut... [ More ] | | Glad it was pleasant, Nicholas! Thanks for the feedback! [ view ] |
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| transport | | Perfect in every way....very professional, Tom from Safe Direct was absolutely perfect in every area [ View ] | | Thanks for the perfect 5 Star review, Ronald!! [ view ] |
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| Communicators | | Company was generally very good at short, concise emails - not overly persistent yet timely and pertinent.
One email which was not sent however was one to verify a 10% increase in quoted rate (after I requested all communications in email). Phone ... [ More ] | | Thanks for the feedback. When an available carrier calls us with a counter-offer, we get in touch ASAP to see if you want to take it or pass. Waiting for emails would take too long and we might miss a great opportunity. [ view ] |
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| Wondeful experience and very honest!! | | Awesome service!!!! Communicated the entire process and was very honest and up front. Would use again in a heartbeat!!!! Customer service and the truck delivery were very polite. [ View ] | | Awesome review! Thanks Eric!! [ view ] |
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| Move from Texas to Oklahoma | | I had to move my car from Houston to Tulsa. This is the second time I am using Safe-Direct Car shipping's services (my previous move was from Charlotte to Houston about 6 months back). Both times the service and delivery were spot on. No follow-ups w... [ More ] | | Always glad to be spot-on! Thanks for the recommendation, Ajay! [ view ] |
| | | Ajay Jayaraman | | 5/11/2013 10:19:00 PM |
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| Interstate Car Transportation | | The service was excellent, in that they delivered our car ahead of schedule, with minimal effort to arrange the transport, at a price that was well in line with other estimates, and that the car was delivered in perfect condition. We would use this s... [ More ] | | Thanks for the 5 stars, Laurie! Happy to have your excellent recommendation! [ view ] |
| | | Laurie | | 5/11/2013 8:05:00 PM |
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| Car transportation company | | My Camry in the sun. About 3 years ago we bought a condo here in the beautiful state of Arizona not quite old enough to be considered snow birds our biggest hassle for 3 yrs has been the pricing and scheming and taxing of the rental cars in this stat... [ More ] | | Thanks for the 5 star review, Ray! Glad it's money well spent! [ view ] |
| | | Ray Setina | | 5/11/2013 6:52:00 PM |
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| Overall a good experience | | I had good experience overall. They shipped my car to and from LA and did a good job. The only thing I was a bit upset with was they were 5 hours late picking up and about 4 hours later then they said dropping off. Now the shipper told me these times... [ More ] | | Thanks for your feedback Ian! Sorry the driver's arrival estimates were not more accurate. [ view ] |
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| Great Service | | This is the 3rd time using Safe-Direct and we have been very pleased with the communication between Safe-Direct, the driver and us. They are also on time or early! [ View ] | | Thanks for the 5 stars and the repeat business!! [ view ] |
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| Tight time frame met | | I had only a small window of time to have my deceased parent's car transported from AZ to NY because I live in CA and was only visiting to take care of the estate. Driver was flexible in car pick up. Only complaint would be English as a Second Langua... [ More ] | | Thanks for your feedback, Leslie! Glad we found a quick turn-around for you! [ view ] |
| | | Leslie | | 5/10/2013 2:27:00 PM |
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| Car Delivery | | Fist time I have transported a car and the entire process went very smoothly. Tom walked me through the process, answered all my questions, and always was available. He also communicated with the other party I was picking the care up from and was abl... [ More ] | | Thanks Mike! Good to hear it was a great experience! [ view ] |
| | | Mike Madden | | 5/10/2013 10:56:00 AM |
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| Excellent service. Fast response | | I was pleased with the experience shipping the car from MA to CA. The price is reasonable. I had to have the car shipped ASAP, Tim was able to find one for me in two days. The carrier All Auto Express is superior. Whenever I called them, they are alw... [ More ] | | We are pleased you are pleased! Thanks for the great feedback! [ view ] |
| | | Tracy | | 5/10/2013 10:37:00 AM |
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| Safe Direct Car Transport | | Great job, everything went smooth with no problems whatsoever. Highly recommend this service. Cars were in great shape upon arrival, driver very accomodating. [ View ] | | Glad it was smooth! Thanks for the great recommendation! [ view ] |
| | | K Ose | | 5/10/2013 9:32:00 AM |
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| Can't beat this service | | If you want a job done right, hire a professional. David was right there from the beginning to the end. No sales pressure, found the right people for the job. You have to be patient and understand that pick up and delivery times depend on the peop... [ More ] | | Can't beat this recommendation, Lynn! Thanks!! [ view ] |
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| Perfect Schedule | | My request was followed up thoroughly by Tim and he helped me find a carrier that suited my schedule perfectly. I am glad i made the right decision to go with Safe direct, because I received numerous informative emails from Tim that helped me plan m... [ More ] | | Thanks for the perfect 5 star review, Jagan! [ view ] |
| | | JAGAN | | 5/9/2013 11:21:00 PM |
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| Great customer service | | The agent was very informative and kept me in the loop on my delivery request. With only a week's notice, I was able to submit my delivery and it was delivered on time and with no damage. Highly suggest using this firm. [ View ] | | Thanks for the 5 Stars, Chris! So happy to keep you in the loop! [ view ] |
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| Very helpful | | Having never dealt with transporting a car, Tim at Safe-Direct was extremely helpful in explaining the process and getting me a carrier. If I ever have to ship my car again, I would use them again. The final price was lower than other sources quoted ... [ More ] | | Thanks for your recommendation, Nick! Happy to be helpful! [ view ] |
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| Corvette shipping | | I loved the email communications that kept me up to date, and exhibited a desire to do it right from start to finish. I felt I was given options and good advice by my contact person. Transport person took good care of the car and went over it's condi... [ More ] | | So pleased that you are pleased, Ron! We do like to do it right from start to finish! [ view ] |
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| My experience with Safe Direct Car Shipping | | David of Direct Transport was great! I needed the car shipped quickly, and he got everything done in record time. The truck driver was in constant contact, very nice man, and the shipping of my car was expedited with no problems whatsoever. I opted f... [ More ] | | Thanks Maryanne! So pleased to have your high recommendation! [ view ] |
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| Thanks Safe Direct | | Thanks for shipping my car. Although it was driven from Philly to my destination, which is approximately 30 miles. The exterior of my car didn't look nice when it arrived, but there weren't any damages. [ View ] | | Thanks for your feedback! You are right, cars usually arrive dusty after being driven 3,000 miles across the country. [ view ] |
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| auto carrier | | Tom at Shipcar is personable, prompt and professional..can't get any better. Carrier was perfection in everry aspect...just truly am overall great experience [ View ] |
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| Best Shipping Company Ever | | My experience with Safe-Direct Car was amazing. They were able to accommodate me in every possible way. Working around my tough schedule to ensure that I get the best service. Safe-Direct Car was able to transport my car across the U.S. in a timely m... [ More ] | | Thanks for the recommendation, Sophia! Happy to troubleshoot order around your schedule! [ view ] |
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| L.A. to Memphis | | Deciding on which company to use to ship my car from Los Angeles, CA to Memphis, TN was quite a process. Once I found Safe-Direct it became a whole lot easier. My contact, Tom, was always available to answer any questions I had along the way.
The ... [ More ] | | Thanks for the 5 star review, Suzanne! Happy to keep it easy for you! [ view ] |
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| Would use the service again | | This was my first time using a transport service, and the choices were overwhelming. Tom, walked me through the process, what the steps were and provided great advice. The entire process from getting a carrier assigned to the follow up was excellent.... [ More ] | | Thanks Rahul! Happy to walk you through the process! [ view ] |
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| cross country transport san jose to raleigh | | There was some initial apprehension on whether safe-direct would be able to get me on a good carrier in the time frame i had given but eventually they put me onto one after increasing the original quote by $100 ( a day late)
The carrier (Transauto L... [ More ] | | Thanks Bharath! We recommend having a little wiggle room for estimates (there simply aren't trucks available every day no matter how early you place your order). Or, if your timing window is only a day or two, we'll recommend a more generous quote! [ view ] |
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